"I didn’t like the fact that we paid full price for a tiny room and there was no restaurant on site. No information at reception just passed a piece o ... " More
The restaurant, Loong Fong Restaurant, serves local cuisine and is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and pool loungers. 2034 square feet (189 square meters) of event facilities include conference space, and other business amenities include a business center. Additionally, you'll find WiFi in public areas, a coffee shop/cafe, and laundry facilities. Full breakfast is available daily between 6:00 AM and 10 AM.
With a stay at this 4-star Eaton hotel, you'll be 9.7 km (6 mi) from Mindil Beach and 11.7 km (7.3 mi) from Darwin Waterfront.
1 May 2022 by Erich Friedl
Dear Cheryl, We very much appreciate your comments regarding your stay at Novotel Darwin Airport. We are delighted you enjoyed your stay however I do apologies that our Front Office did not show our customer service we adhere at Accor ; rest assured I have passed this feedback on to our Front Office Manager. We truly look forward to welcoming you back again soon. Sincerely, Erich Friedl
1 May 2022 by Erich Friedl
Dear Guest, We very much appreciate your comment regarding your stay at the Novotel Darwin Airport. We are delighted you enjoyed the majority of your stay. We do hope that you choose to stay at Novotel Darwin Airport again very soon. Sincerely, Erich Friedl General Manager
1 May 2022 by Erich Friedl
Dear Courtney, Thank you for taking the time to tell us about your experience at the Novotel Darwin Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sincerely, Erich Friedl General Manager Novotel and Mercure Darwin Airport
1 May 2022 by Erich Friedl
Dear Guest, We very much appreciate your review regarding your stay at the Novotel Darwin Airport. We are delighted you enjoyed the majority of your stay. We do hope that you choose to stay at Novotel Darwin Airport again very soon. Sincerely, Erich Friedl General Manager
1 May 2022 by Erich Friedl
Dear Tim, Thank you for taking the time to tell us about your experience at the Novotel Darwin Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sincerely, Erich Friedl General Manager Novotel and Mercure Darwin Airport
1 May 2022 by Erich Friedl
Dear Cynthia, Thank you for taking the time to tell us about your experience at the Novotel Darwin Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sincerely, Erich Friedl General Manager Novotel and Mercure Darwin Airport
1 May 2022 by Erich Friedl
Dear Peter, Thank you for taking the time to tell us about your experience at the Novotel Darwin Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sincerely, Erich Friedl General Manager Novotel and Mercure Darwin Airport
26 Jan. 2022 by Operation Manager
Dear Anastasia, We very much appreciate your comments regarding your stay at the Novotel Darwin Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex Murray Operation Manager Novotel and Mercure Darwin Airport
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. Public spaces have WiFi for a fee. Event space at this hotel measures 2034 square feet (189 square meters) and includes conference space. A fitness center, a terrace, and tour/ticket assistance are also featured at the eco-friendly Novotel Darwin Airport. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. Smoking is allowed in designated areas at this 4-star Darwin hotel.
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge) , Internet access in public areas - high speed
Free self parking
Novotel Darwin Airport offers 131 accommodations with complimentary newspapers and coffee/tea makers. Plasma televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10 AM.
Loong Fong Restaurant - This restaurant specializes in local cuisine and serves lunch and dinner.
Room service (during limited hours) is available.
Special check-in instructions:
There is no front desk at this property. Guests will receive lockbox information.
This property does not have a front desk. Guests can access their accommodation through a private entrance.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.