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4.4 out of 5

"Staff were friendly, welcoming and helpful. Rooms were clean and more than adequate for my needs. Most enjoyable stay. " More

By a verified traveller on Sun 17 Jul 2022

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Hotel Description

At Quest Palmerston, you'll be 7.9 km (4.9 mi) from Howard Springs Nature Park and 9 km (5.6 mi) from Charles Darwin National Park. Highlights at this aparthotel include a restaurant, an outdoor swimming pool, and in-room kitchens.

Each apartment is soundproofed and features a flat-screen TV with cable channels, along with free WiFi, free wired Internet, and a furnished balcony. A kitchen comes equipped with a refrigerator, a microwave, and a stovetop, and room service is also available. A DVD player, a coffee/tea maker, and a safe are also available. Limited housekeeping is available.

At the aparthotel's own lounge bar, you can stop for a drink. Enjoy the gym and pool loungers. Other amenities include free WiFi in public areas and laundry facilities. Each morning continental breakfast is served between 7 AM and noon. There's also the convenience of self parking.

Sights within a 10-minute drive of this 4-star Palmerston aparthotel include Flight Path Golf & Outdoor Recreation and Darwin Aviation Museum.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$170* Per night/room 9 Sep. - 10 Sep.

3 Bedroom Apartment

Bed Count 3 King Beds Maximum Occupancy 7 Max

1 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

2 Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 5 Max

Quest Palmerston ratings based on 89 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest Palmerston

Everyone (60) Couples (18) Business (1) Family (6)
5 out of 5
Staff were friendly, welcoming and helpful. Rooms were clean and more than adequate for my needs. Most enjoyable stay.

Posted by on 17 Jul. 2022

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Comment from Hotel Management

20 Jul. 2022 by Quest Palmerston

Dear Haydn, Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward. I do hope that we are able to welcome you back to Quest Palmerston soon. Kindly do not hesitate to write to us for any further assistance that you may require. Warm Regards, Waqas Aslam Front Office Supervisor

5 out of 5
Great place to stay

Posted by on 15 Jul. 2022

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Comment from Hotel Management

20 Jul. 2022 by Quest Palmerston

Dear Jess, Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward. I do hope that we are able to welcome you back to Quest Palmerston soon. Kindly do not hesitate to write to us for any further assistance that you may require. Warm Regards, Waqas Aslam Front Office Supervisor

5 out of 5
Great location if you have a car!

Posted by on 6 Jul. 2022

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Comment from Hotel Management

7 Jul. 2022 by Quest Palmerston

Dear Thae, Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward. I do hope that we are able to welcome you back to Quest Palmerston in the near future. Kindly do not hesitate to write to us directly at manager.palmerston@questapartments.com.au for any further assistance that you may require. Warm Regards, Waqas Aslam Front Office Supervisor

3 out of 5
The room was good large comfortable lounge bed was good . TV was small and none in the bedroom.not much Tea and coffee the sugar was hard been there awhile . Have to pay for parking . Over priced for accommodation, to far from anywhere

Posted by on 4 Jul. 2022

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Comment from Hotel Management

7 Jul. 2022 by Quest Palmerston

Dear Kathleen, Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was good. We are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward. I'm sorry about the inconvenience about tea and sugar was not enough. you can get more from reception during the reception timing. Soon we will replace all old Tv to new one's. It is expensive due to dry season in Darwin. I do hope that we are able to welcome you back to Quest Palmerston in the near future. Kindly do not hesitate to write to me directly at manager.palmerston@questapartments.com.au for any further assistance that you may require. Warm Regards, Waqas Aslam Front Office supervisor

3 out of 5
We enjoy our stay as it was close to family, and the places we visited.

Posted by on 2 Jul. 2022

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Comment from Hotel Management

7 Jul. 2022 by Quest Palmerston

Dear Colleen, Thank you kindly for your review, I am delighted to read your review and to learn that your experience at our hotel was very good. We are committed to consistently providing warm and efficient service to our guests and their appreciation and acknowledgement is always our greatest reward. I do hope that we are able to welcome you back to Quest Palmerston in the near future. Kindly do not hesitate to write to us directly at manager.palmerston@questapartments.com.au for any further assistance that you may require. Warm Regards, Waqas Aslam Front Office Supervisor

2 out of 5
Poor room condition & lack of quality control. Too expensive for what was provided Won’t book again

Posted by on 21 May 2022

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Comment from Hotel Management

31 May 2022 by Quest Palmerston

Dear Tracey, Thank you for choosing to stay at Quest Palmerston and taking the time to provide feedback about your experience. At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests, so please accept my sincere apologies that your stay was not good. Please provide us your mobile number where we can call and discuss the matter or you can call me on this number +61 470 510 540 . Kind Regards Hotel Manger

4 out of 5
Clean and comfortable Bit noisy at night with the locals.

Posted by on 3 May 2022

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Comment from Hotel Management

18 May 2022 by Waqas

Dear Robert, Thank you for providing feedback about your stay at Quest Palmerston. I’m thrilled that you enjoyed the experience staying with us. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards, Waqas Aslam Front Office Supervisor

4 out of 5
Room service was a MASSIVE let down! At over $200 a night I think the rooms should be serviced and don’t see how it being a weekend is a justification, that’s when the rates are the highest priced. Good location to activities/shopping/food, beds were okay, the pool ledge is extremely high and really unsafe for kids, and didn’t really feel safe at night. Reception staff were really nice.

Posted by on 17 Apr. 2022

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Comment from Hotel Management

18 May 2022 by Waqas

Dear Kelly Thank you for choosing to stay at Quest Palmerston and taking the time to provide feedback about your experience. At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests, so please accept my sincere apologies for no housekeeping only on Sunday and public holidays. I have passed your comments to my manger. Thank you again for your feedback. I hope we might have an opportunity to accommodate you again in future and restore your confidence in Quest. Kind Regards Waqas Aslam Front Office supervisor

4 out of 5
The apartments are handy for longer stays with children so you can do some cooking yourself and have full fridge & kitchen facilities. Our room wasn't serviced once even though we wanted it to. Reception staff were very friendly in providing any extra items needed though.

Posted by on 17 Aug. 2021

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4 out of 5
Staff are always friendly and helpful

Posted by on 27 Jun. 2021

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Property Features

Quest Palmerston offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Event space at this aparthotel measures 54 square feet (5 square meters) and includes conference space. A terrace, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Quest Palmerston. For a fee, parking is available. This 4-star Darwin aparthotel is smoke free.

  • 1 building
  • 84 guestrooms or units
  • 8 levels
  • 54 sq ft of conference space
  • 5 sq m of conference space
  • Built in 2010
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Quest Palmerston offers 84 air-conditioned accommodations with DVD players and safes. Rooms open to furnished balconies. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. This Darwin aparthotel provides complimentary wired and wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • Private balcony (furnished)
  • In-room dining
  • Flat-screen television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to noon.

Quest Palmerston has a restaurant on site.

Room service is available.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 10:00 PM
  • Saturday - Sunday: 8:00 AM - 8:00 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 10:00 PM
  • Saturday - Sunday: 8:00 AM - 8:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: AUD 15 per pet, per night, plus a deposit of AUD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 11 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-out is available.

  • No cots (infant beds) available
  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 13 per person (approximately)
  • Self parking fee: AUD 10.00 per day
  • Pet deposit: AUD 50 per stay
  • Pet fee: AUD 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: AUD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palmerston Quest
  • Quest Apartment Palmerston
  • Quest Palmerston
  • Quest Palmerston Apartment
  • Quest Palmerston Aparthotel
  • Quest Palmerston Palmerston
  • Quest Palmerston Aparthotel Palmerston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.