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3.8 out of 5

"Good facilities, The rooms were a bit small. " More

By a verified traveller on Mon 21 Nov 2022

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Hotel Description

At Mercure Darwin Airport Resort you'll be within a 20-minute walk of Marrara Sports Complex and 2 km (1.3 mi) from TIO Stadium. Highlights at this hotel include 2 restaurants, 2 outdoor swimming pools, and 2 poolside bars.

The bistro, Cossies Poolside Bistro, serves local and international cuisine and is open for breakfast, brunch, lunch, and dinner. With 2 lounge bars to choose from, you can enjoy a drink at the hotel. Enjoy the spa tub and pool loungers. Business amenities include a conference center and a business center. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Each morning cooked-to-order breakfast is served between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of a free airport shuttle.

With a stay at this 4-star Eaton hotel, you'll be 3.4 km (2.1 mi) from Casuarina Coastal Reserve and 3.7 km (2.3 mi) from Casuarina Square.

Standard Room, 1 Queen Bed (Compact)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$136* Per night/room 5 Jan. - 6 Jan.

Bungalow, 1 Queen Bed (Resort)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room, Multiple Beds (Resort)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Villa, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double Room, 1 Queen Bed with Sofa bed (Resort)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Mercure Darwin Airport Resort ratings based on 430 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure Darwin Airport Resort

Everyone (325) Couples (32) Business (6) Family (47)
1 out of 5
Noise of a huge group partying continuously throughout the night. Horrible! No sleep. Security continually called, but unable to control the groups. The worst experience I have ever had. “Tiwi Bombers” should be ashamed, disgusting behaviour! Absolutely no respect for any other guests.

Posted by on 21 Nov. 2022

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4 out of 5
Good facilities, The rooms were a bit small.

Posted by on 21 Nov. 2022

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4 out of 5
The resort is always convenient for airport travel. Some rooms are getting dated. There was a problem with our booking (they were over-booked) so we got upgraded. But then the air-con didn't work in one room, so we were moved again. The upgrades were nice but it was a hassle. There is limited dining on site and they seem to have blocked Uber Eats from being able to deliver.

Posted by , from Nhulunbuy on 12 Oct. 2022

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4 out of 5
convenient to airport

Posted by on 11 Oct. 2022

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2 out of 5
It was further from the airport than first told however they had a courtesy bus which was excellent. Lots of road works out front. The bathroom door wouldn't stay closed and there was no smoke alarm attached. It was difficult to find our room also

Posted by on 10 Oct. 2022

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5 out of 5
A great place for a transit overnight. The staff were very friendly and accommodating and allowed me a later checkout. The room was very modern and spacious. Would definitely recommend.

Posted by on 23 Sep. 2022

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5 out of 5

Posted by on 14 Aug. 2022

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Comment from Hotel Management

27 Aug. 2022 by Assistant manager

Dear Azizi,We very much appreciate your comments regarding your stay at the Mercure Darwin Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,Novotel and Mercure Darwin Airport

5 out of 5
Everything ok except the car parking.

Posted by on 7 Aug. 2022

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Comment from Hotel Management

27 Aug. 2022 by Assistant manager

Dear Jeanette,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Kind regards,Novotel and Mercure Darwin Airport Team

4 out of 5

Posted by on 6 Aug. 2022

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3 out of 5

Posted by on 2 Aug. 2022

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About the Mercure Darwin Airport Resort

Location 1 Sir Norman Brearley Drive, Eaton, NT 0812

Property Features

Mercure Darwin Airport Resort offers its guests 2 outdoor swimming pools and a spa tub. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A terrace, tour/ticket assistance, and barbecue grills are also featured at the eco-friendly Mercure Darwin Airport Resort. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. This 4-star Darwin hotel is smoke free.

  • 189 guestrooms or units
  • 2 levels
  • 2 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Mercure Darwin Airport Resort offers 189 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Rooms open to patios. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Darwin hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Private patio
  • In-room dining
  • Private outdoor space
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.

Cossies Poolside Bistro - This poolside bistro specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Loong Fong Chinese - This poolside restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at noon

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No rollaway/extra beds available
  • No lifts
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free: Maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10.00 and AUD 25.00 for adults, AUD 10.00 and AUD 15.00 for children (approximately)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Darwin Airport Resort
  • Darwin Airport Resort Rydges
  • Darwin Airport Rydges
  • Darwin Airport Rydges Resort
  • Rydges Darwin Airport
  • Mercure Darwin Airport Resort Marrara
  • Rydges Resort Darwin Airport
  • Mercure Darwin Airport Marrara
  • Mercure Darwin Airport Eaton
  • Mercure Darwin Airport Resort Hotel
  • Mercure Darwin Airport Resort Eaton
  • Mercure Darwin Airport Resort Hotel Eaton

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.