"In middle of redevelopment but my bungalow was shabby furnishings & screen door not shutting easily. Reception couldn’t find my booking & now overchar ... " More
The bistro, Cossies Poolside Bistro, serves local and international cuisine and is open for breakfast, brunch, lunch, and dinner. With 2 lounge bars to choose from, you can enjoy a drink at the hotel. Enjoy the spa tub and pool loungers. Business amenities include a conference center and a business center. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Each morning buffet breakfast is served between 6:00 AM and 10:30 AM. There's also free self parking, along with the convenience of a free airport shuttle.
With a stay at this 4-star Eaton hotel, you'll be 3.4 km (2.1 mi) from Casuarina Coastal Reserve and 3.7 km (2.3 mi) from Casuarina Square.
22 Dec. 2022 by Assistant manager
Dear Penny,Thank you for taking the time to tell us about your experience at the Novotel Darwin Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Kind regards,Aman kaurAssistant ManagerNovotel and Mercure Darwin Airport
23 Dec. 2022 by Assistant manager
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,Aman KaurAssistant Manager
Mercure Darwin Airport Resort offers its guests 2 outdoor swimming pools and a spa tub. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A terrace, tour/ticket assistance, and barbecue grills are also featured at the eco-friendly Mercure Darwin Airport Resort. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. This 4-star Darwin hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Free self parking
Mercure Darwin Airport Resort offers 283 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Rooms open to patios. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Darwin hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.
Cossies Poolside Bistro - This poolside bistro specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Loong Fong Chinese - This poolside restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.