4.5 out of 5

"Nice hotel and centrally located. Great facilities and a nice restaurant. Was surprised to not have a table of any kind in the room but the staff wer ... " More

By a verified traveller on Mon 03 Sep 2018

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Hotel Description

H on Smith Hotel places you in the centre of Darwin, steps from Darwin Entertainment Centre and within a short 5-minute stroll of The Esplanade. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self parking.

LCD TVs with satellite channels are featured in all 186 rooms, and you can enjoy free WiFi, iPod docks and coffee/tea makers. Minibars provide refreshments, and room service is also available. Free newspapers, safes and hairdryers are also available.

The restaurant, D Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own poolside bar and bar/lounge are nice places to enjoy a drink. Other amenities include free WiFi in public areas, a fitness centre and a coffee shop/café. Buffet breakfast is available daily between 7:00 AM and 10 AM. There's also the convenience of an airport shuttle.

Sights within a 10-minute walk of this 4-star Darwin City Centre hotel include Crocosaurus Cove and The USS Peary Memorial.

The H Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$126 per night

The H King Spa

Bed Count 1 King Bed Maximum Occupancy 4 Max

The H King

Bed Count 1 King Bed Maximum Occupancy 2 Max

H on Smith Hotel ratings based on 591 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for H on Smith Hotel

Everyone (413) Couples (138) Business (5) Family (36)
4 out of 5

Posted by on 14 Jun. 2019

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4 out of 5

Posted by on 12 Jun. 2019

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Comment from Hotel Management

13 Jun. 2019 by H on Smith Hotel Team

Thank you for your star rating !

5 out of 5
Liked the vicinity & hotel. Didn’t like that we couldn’t stay longer.

Posted by on 10 Jun. 2019

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Comment from Hotel Management

13 Jun. 2019 by H on Smith Hotel Team

Thank you very much for your high five !

5 out of 5
Great service. Modern features. Food was great at restaurant and well priced. Will definetly come back. Central lication to shops and food. Pool is fantastic and great opening and closing times.

Posted by on 27 May 2019

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Comment from Hotel Management

4 Jun. 2019 by H on Smith Hotel Team

Hi, thank you very much for taking time to give us feedback. We are glad you enjoyed your stay with us. Hope to see you again. Thank you.

4 out of 5
Great position in the CBD, we were able to easily walk almost everywhere. The only views are of a car park and our room didn't have chairs and a little table like another room had which was slightly annoying.

Posted by on 27 May 2019

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Comment from Hotel Management

4 Jun. 2019 by H Hotel Team

Hi, Thank you for your feedback about your recent visit to the H On Smith Hotel. Regret to hear that we did not meet your expectations on this occasion especially the issues that occurred with your room allocation and we understand your frustration and disappointment. We will share your comments with our team and make sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. We sincerely hope that you will reconsider and stay again in the future Kind Regards,

2 out of 5
Chair missing , no jug had to ask , teabag drawer had live cockroaches and tea bags were stained had been wet from cockroaches also drawer stained were they had been living

Posted by on 21 May 2019

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Comment from Hotel Management

5 Jun. 2019 by H on Smith Hotel Team

Hi, thanks for taking your time to give us feedback. We are so sorry to hear about your unpleasant experience and the rooms weren't up to the standard you've come to expect from us. We have addressed this with our housekeeping staff to ensure this won't happen again. Please contact us through reservations@hhotel.com.au if you want to discuss this further.

4 out of 5
Central to our need, very friendly and helpful staff. Would stay there again.

Posted by on 20 May 2019

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Comment from Hotel Management

23 May 2019 by H on Smith Hotel Team

Hi, thank you very much for taking your time to give us feedback. We are glad to hear about that you enjoyed your stay with us. Hope to see you again next time. Thank you.

3 out of 5
Due to noisy aircon unit which we didn't discover until we'd unpacked, we had to move to another room and were allocated a disabled room, much bigger but bathroom not so good for abled guests. We were offered a complimentary meal which was very kind, and the staff in the dining room, particularly Margaret, were anxious to please but I couldn't recommend the food. It's a great location, the pool area is pleasant - maybe we just got off to a bad start.

Posted by on 20 May 2019

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Comment from Hotel Management

5 Jun. 2019 by H Hotel Team

Hi, Thank you for your constructive feedback following your recent visit to the H Hotel On Smith. Regret to hear that we did not meet your expectations on this occasion especially the issues that occurred with your room allocation and we understand your frustration and disappointment. We will share your comments with our team and make sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. We sincerely hope that you will reconsider and stay again in the future Kind Regards, H Hotel Team

5 out of 5
The staff were warm and welcoming. The room was small but clean and the bed was comfortable. The breakfast was a bit limited with the supply of fresh fruit and the only coffee available was instant coffee unless you wanted to buy a coffee from the bar. The location was perfect, with just a short walk into town. We enjoyed our stay.

Posted by on 11 May 2019

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Comment from Hotel Management

15 May 2019 by H on Smith Hotel Team

Hi, thank you very much for taking your time to give us feedback. We are glad to hear that you enjoyed your stay. We will definitely improve our breakfast. Hope to have you stay with us next time. thank you.

4 out of 5

Posted by on 11 May 2019

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Comment from Hotel Management

15 May 2019 by H on Smith Hotel Team

Hi, thank you for your feedback. Hope to see you again. Cheers.

Property Features

H on Smith Hotel offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi. Tour or ticket assistance, multilingual staff, and a garden are also featured at the business-friendly H on Smith Hotel. A round-trip airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 4-star Darwin hotel is smoke free.

  • 186 guestrooms or units
  • 9 levels
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Darwin, NT (DRW-Darwin Intl.) (12 km / 7.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

H on Smith Hotel offers 186 forms of air-conditioned accommodation with iPod docking stations and minibars. LCD televisions come with satellite channels. Bathrooms include a shower, designer toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Minibar
  • iPod dock
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10 AM.

D Restaurant – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details.

Airport transport is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Cash or credit card deposit required

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 9.95 and AUD 25 per person (approximately)
  • Airport shuttle fee: AUD 18 per person (one way)
  • Rollaway bed fee: AUD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • H Hotel Darwin
  • H Hotel
  • H Darwin

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.