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4.4 out of 5

"The room had everything i needed for a short stay. My only suggestion was maybe they could have added a larger cup for the tea and coffere. " More

By a verified traveller on Thu 29 Feb 2024

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Hotel Description

A luxury stay in the heart of Darwin awaits you at Mantra Pandanas. Within a short 5-minute stroll, you'll find Chung Wah Temple and Smith Street Mall. Highlights at this hotel include a restaurant, a gym, and a bar/lounge.

The restaurant, Table Forty Three, is open for breakfast, lunch, and dinner. Business amenities include meeting rooms and a business center. Other amenities include free WiFi in public areas, a gym, and a coffee shop/cafe. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4.5-star Darwin City Centre hotel include Maningrida Arts & Culture and Lyons Cottage.

Hotel Room City View

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$119* Per night/room 23 Mar. - 24 Mar.

2 Bedroom Dual Key City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

2 Bedroom Dual Key Water View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Room Water View

Bed Count 1 King Bed Maximum Occupancy 2 Max

1 Bedroom City View Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

1 Bedroom Water View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Mantra Pandanas ratings based on 674 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra Pandanas

Everyone (369) Couples (238) Business (3) Family (47)
5 out of 5
The room had everything i needed for a short stay. My only suggestion was maybe they could have added a larger cup for the tea and coffere.

Posted by on 29 Feb. 2024

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5 out of 5
It was good having so much space more like a flat than a room. I thought housekeeping should have come around more frequently to empty the bins as cooking for yourself you generate a fair bit of rubbish. The room was cool on arrival. The window was dirty. Close to shops and right in the heart of the cbd. Friendly cafe in the complex.

Posted by , from Sydney on 15 Feb. 2024

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Comment from Hotel Management

21 Feb. 2024 by Terence

Dear Paul John, Thank you for your review. We are glad that you enjoyed your stay with us. However, we apologise for the inconvenience you experienced in regards to the housekeeping service. Though the accommodation package does not include a daily housekeeping service, our team would refresh towels, replenish amenities and remove rubbish upon request. I have shared your comments with the relevant managers to address.We look forward to welcoming you again soon.Sincerely,Terence

3 out of 5

Posted by on 6 Jan. 2024

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Comment from Hotel Management

21 Feb. 2024 by Terence

Dear Koolin, Thank you for your review and we look forward to welcoming you again soon.Sincerely,Terence

4 out of 5
👍

Posted by on 2 Jan. 2024

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Comment from Hotel Management

21 Feb. 2024 by Terence

Dear Nicole, Thank you for your review and we look forward to your return.Sincerely,Terence

4 out of 5
Was a great place to stay. Disappointed that the pool was being upgraded and nothing on website to tell us it was unavailable before booking it would be out. Booked a room with a king bed, but bed was clearly a queen. Small things I know but overall would stay there again.

Posted by on 30 Dec. 2023

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Comment from Hotel Management

21 Feb. 2024 by Terence

Dear Mark,Thank you for sharing your experience. We are glad that you enjoyed your stay. However, we do apologise and take good notes of your valuable feedback.We look forward to welcoming you again soon.Sincerely,Terence

5 out of 5
Clean and very spacious room.

Posted by on 30 Nov. 2023

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Comment from Hotel Management

23 Dec. 2023 by Terence

Hi Kerry,Thank you for your review and we look forward to welcoming you again soon.Sincerely,Terence

1 out of 5
Aircon didn’t work in the first room which took a lot of convincing to the front desk but by 9.30pm they realised it wasn’t working by this time we had sweated enough. Then was downgraded with the next room. We have used mantra pandanas for the last ten years and also are members of the Accor group as we are Darwinites that work and live remote. Sunday 26/10/2023 will be the last time we set foot inside that building ever again it’s been turned into a glorified workers camp.

Posted by on 30 Nov. 2023

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Comment from Hotel Management

30 Nov. 2023 by Terence

Dear Mark,Thank you for your review and please accept our deepest apologies for all the inconveniences you experienced. We are currently investigating this matter and would be grateful if you could please contact me via the hotel reception.Thank you.Sincerely,Terence

5 out of 5
I‘m a return business traveller - and I alway choose the apartments at Mantra Pandanas. Great value and comfort for business travellers.

Posted by on 17 Nov. 2023

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Comment from Hotel Management

22 Nov. 2023 by Terence

Dear Frank, we appreciate your comments and we look forward to welcoming you again soon.Sincerely,Terence

4 out of 5
The lady that checked me out after my stay was amazing.

Posted by on 1 Nov. 2023

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Comment from Hotel Management

2 Nov. 2023 by Terence

Dear Theo,Thank you for your review and we look forward to welcoming you again soon.Sincerely,Terence

3 out of 5
Staff not experienced

Posted by on 27 Oct. 2023

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Comment from Hotel Management

29 Oct. 2023 by Terence

Dear Rockey,Thank you for your review and we look forward to your return.Sincerely,Terence

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms. Public spaces have free WiFi. A health club, tour/ticket assistance, and a garden are also featured at the luxury Mantra Pandanas. For a fee, parking is available. This 4.5-star Darwin hotel is smoke free.

  • 260 guestrooms or units
  • 19 levels
  • Meeting rooms
  • Built in 2008
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Beauty salon
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Mantra Pandanas offers 260 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (weekly)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Unique furnishings
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.

Table Forty Three - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a health club.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per day.
  • Cribs (infant beds) are available for AUD 40.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 28 per person
  • Self parking fee: AUD 19 per night (in/out privileges)
  • Crib (infant bed) fee: AUD 40.0 per day
  • Rollaway bed fee: AUD 40.0 per day
  • Credit card charges are subject to a surcharge of 1.1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra Pandanas
  • Mantra Pandanas Aparthotel
  • Mantra Pandanas Aparthotel Darwin
  • Mantra Pandanas Darwin
  • Pandanas
  • Mantra Pandanas Hotel Darwin
  • Mantra Pandanas Hotel
  • Mantra Pandanas Hotel
  • Mantra Pandanas Darwin
  • Mantra Pandanas Hotel Darwin

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.