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4.1 out of 5

"Nice clean neat room and very comfortable bed, great bath staff always very friendly and helpful " More

By a verified traveller on Tue 07 Sep 2021

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Hotel Description

A luxury stay in Alice Springs awaits you at DoubleTree by Hilton Alice Springs. Within just a 10-minute stroll, you'll find Lasseters Casino and Alice Springs Convention Centre. Highlights at this hotel include 2 restaurants, 2 bars/lounges, and an outdoor swimming pool.

All 235 rooms feature LCD TVs with DVD players, and you can enjoy balconies, WiFi, and wired Internet. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Additionally, coffee/tea makers, free newspapers, and safes are available.

The restaurant, Hanuman, serves Asian cuisine and is open for lunch and dinner. Deck Eatery & Bar is the hotel's own gastropub, serving drinks along with lunch and dinner. Enjoy access to 2 outdoor tennis courts along with a 24-hour gym and a kids' swimming pool. Other amenities include free WiFi in public areas, a 24-hour business center, and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of free self parking.

Places within a 15-minute walk of this 4.5-star Desert Springs hotel include Alice Springs Golf Club and Olive Pink Botanic Garden.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$201* Per night/room 7 Nov. - 8 Nov.

Room, 1 King Bed, Mountain View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double Room, Mountain View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premier Suite, 1 King Bed, Mountain View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 2 Double Beds, Mountain View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

DoubleTree by Hilton Alice Springs ratings based on 357 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Alice Springs

Everyone (252) Couples (52) Business (2) Family (47)
5 out of 5
Nice clean neat room and very comfortable bed, great bath staff always very friendly and helpful

Posted by on 7 Sep. 2021

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2 out of 5
Free wifi is misleading as you have to pay for premium wifi. The alarm clock has a dock that isn’t suitable for modern I phones The rooms are no longer automatically cleaned, which screams of cost saving passed off as Covid precautions The shower has a cheap shower head There’s a golf driving range next door so don’t expect a relaxing stay as there are frequently balls clambering against the building On a positive side the room was clean and the bed comfortable. Overall this was a very disappointing stay and not worth the premium price tag.

Posted by on 6 Sep. 2021

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5 out of 5

Posted by on 24 Jul. 2021

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5 out of 5
Awesome

Posted by on 22 Jul. 2021

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Comment from Hotel Management

24 Jul. 2021 by Kian

Dear guest Thanks for rating us 5/5. We glad you enjoyed staying with us and hope to see you back again in future. Regards

4 out of 5
A nice hotel with a great feel to it. Staff were friendly in every area and at all times. I wish that the pool was heated, so cold in, yet hot out. Because the overnight temperatures fall so low, it needs heating for day time use. Most of the washing machines and dryers were out of order, leaving only one or two working. Bed was fantastic and room was large and comfortable. Lovely breakfast and good restaurants. Make sure to book, they get very busy. Out of town, so a car or taxis are needed to get about. Overall we would recommend.

Posted by on 20 Jul. 2021

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Comment from Hotel Management

24 Jul. 2021 by Kian

Dear Guest Thanks for your lovely feedback. We glad you enjoyed staying with us and apologies about the pool temperature, your comments make us improve ourselves. Hope to see you back again in future. Regards

4 out of 5

Posted by on 15 Jun. 2021

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Comment from Hotel Management

16 Jul. 2021 by Kian

Dear Guest Thanks for taking time to review us. We glad you enjoyed staying with us hope to see you back again in future. Regards

3 out of 5
Overpriced and outdated

Posted by on 15 Jun. 2021

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Comment from Hotel Management

16 Jul. 2021 by Kian

Dear Guest Thanks for taking time to review us. We are sorry if we were not able to meet your expectation. We hope you enjoyed your trip and we could leave some good memories. hope to see you back again. Regards

5 out of 5

Posted by on 14 Jun. 2021

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Comment from Hotel Management

16 Jul. 2021 by Kian

Dear Guest Thanks for taking time to review us. We glad you enjoyed staying with us hope to see you back again in future. Regards

3 out of 5

Posted by on 19 May 2021

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Comment from Hotel Management

16 Jul. 2021 by Kian

Dear Guest Thanks for taking time to review us. We glad you enjoyed staying with us hope to see you back again in future. Regards

3 out of 5
Terribly in need of maintenance and repairs. Lift didn't work, public areas outside needed attention. Appeared to be understaffed. Rooms were not serviced unless requested.

Posted by on 15 Apr. 2021

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About the DoubleTree by Hilton Alice Springs

Location 82 Barrett Drive, Desert Springs, NT 0870

Property Features

DoubleTree by Hilton Alice Springs offers its guests an outdoor pool, a children's pool, outdoor tennis courts, and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a poolside bar, and a bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 7535 square feet (700 square meters). Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the luxury DoubleTree by Hilton Alice Springs. Free self parking is available. A complete renovation of DoubleTree by Hilton Alice Springs was completed in February 2020. This 4.5-star Alice Springs hotel is smoke free.

  • 235 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 2 bars or lounges
  • 7535 sq ft of conference space
  • 700 sq m of conference space
  • Built in 2013
  • Bar by the pool
  • Bar or lounge
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Ciccone Alice Springs Station (4.1 km / 2.5 mi)
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Alice Springs offers 235 accommodations with DVD players and minibars. Rooms open to balconies. 32-inch LCD televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Alice Springs hotel provides wired and wireless Internet access (WiFi speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and safes. Housekeeping is provided daily. Renovation of all guestrooms was completed in February 2020.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Hanuman - This restaurant specializes in Asian cuisine and serves lunch and dinner.

Deck Eatery & Bar - This gastropub specializes in local and international cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.

Saltbush - This restaurant serves breakfast and dinner. A children's menu is available. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 45 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Number of children who can stay for free – 3
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 22 per person (approximately)
  • Fee for in-room wireless Internet: AUD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 9.95 per 24-hour period (rates may vary)
  • Rollaway bed fee: AUD 45 per stay
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alice Springs DoubleTree
  • Alice Springs DoubleTree Hilton
  • Alice Springs Hilton
  • DoubleTree Alice Springs
  • DoubleTree Hilton Alice Springs
  • DoubleTree Hilton Hotel Alice Springs
  • Hilton Alice Springs
  • Hilton DoubleTree Alice Springs
  • DoubleTree Hilton Alice Springs Hotel
  • DoubleTree by Hilton Alice Springs Hotel
  • DoubleTree by Hilton Alice Springs Desert Springs
  • DoubleTree by Hilton Alice Springs Hotel Desert Springs

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.