2/10 Terrible
Christopher
Travelled with partner
20 June 2025
Very little to like. I concur with the other low ratings going back several years.
We moved from a standard to a "premium" room because the room was dusty. The ironing board cover should have been replaced due to it's sad state of wear. You would not use it, for example, to iron anything with light colours. Bathroom sink plug was dirty. Asked for it to be changed. It wasn't.
The hotel information on Wotif and other booking sites is misleading. There is no bar, gym, no standard check in desk,as shown in photos. Plenty of restaurants nearby, but not at the hotel. City Views?? What of?
Don't stay on any floor with room number ending in 01, as you will be woken every night by the night club in Nuttall Place until 2.30AM. I had earplugs in and was still woken up.
The hotel management and staff know all about this going back several years.
Complaints on the dull, drab decor were supposedly been addressed by refurbishment years ago. No sign of that happening.
$29 a day for car parking! Tiny bays, so not easy to manoeuvre . We would not risk the hire car being damaged by parking on the street where the hotel entrance is located. Broken glass in parking bays due to anti-social behavior.
The replies from Rydges manager all follow the same standard apology guff.
"Sorry we didn't meet your standards"
"Thanks for your review"
"Hope you will stay with us next visit"
There is more chance of plaiting fog than me staying at this or any other Rydges Hotel.
Christopher
Stayed 8 nights in Jun 2025