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4.4 out of 5

"Great place to stay and only a 5 min walk to the central shopping area. Staff are friendly and very helpful. Restaurant is nice with a good selectio ... " More

By a verified traveller on Thu 06 Sep 2018

Hotel Description

A luxury stay in East Side awaits you at Mercure Alice Springs Resort. Within just a 15-minute stroll, you'll find Australian Aboriginal Dreamtime Gallery and Todd Mall. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

Free WiFi, LCD TVs, and safes are featured in all 139 rooms. Fridges and room service make in-room dining easy, and minibars provide refreshments. Hairdryers, phones, and irons/ironing boards are also available.

The restaurant, Barra on Todd Restaurant, is open for breakfast, lunch, and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the fitness centre and pool loungers. Additionally, you'll find free WiFi in public areas, a conference centre, and laundry facilities. Buffet breakfast is available daily between 6 AM and 10 AM. There's also the convenience of free train pick-up service.

Places within a 15-minute walk of this 4.5-star East Side hotel include Adelaide House and Alice Springs Reptile Centre.

Standard Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$119 per night

Superior Room King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Balcony, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room with two double beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Mercure Alice Springs Resort ratings based on 834 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Alice Springs Resort

Everyone (484) Couples (224) Business (6) Family (118)
5 out of 5

Posted by on 2 Mar. 2019

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Comment from Hotel Management

4 Mar. 2019 by Emma

Dear Anonymous, Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm Regards, Emma Todd General Manager

5 out of 5
Excellent services and facilities, I enjoyed every minute

Posted by on 14 Feb. 2019

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Comment from Hotel Management

17 Feb. 2019 by Tania - Mercure Alice Springs Resort

Thanks for taking the time to review our hotel, it is much appreciated. We hope to welcome you back soon!

5 out of 5
Prompt check in, pleasant staff. Room service great. Water pressure in shower was amazing.

Posted by on 26 Jan. 2019

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Comment from Hotel Management

29 Jan. 2019 by Mercure Alice Springs Resort Team

Thanks for taking the time to review our hotel. We are so thrilled you enjoyed your stay and room.

5 out of 5
Poolside beautiful, Saturday swim up bar divine. Walking distance to town, the Barra fish and chips sublime.

Posted by , from Wollongong on 6 Jan. 2019

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Comment from Hotel Management

11 Jan. 2019 by Mercure Alice Springs Resort Team

Thanks for your 5 star review, Wollongong. We are so pleased you were able to enjoy the pool area and our seasonal pool bar, thanks for the great photo! We look forward to welcoming you back.

4 out of 5

Posted by on 6 Nov. 2018

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Comment from Hotel Management

3 Dec. 2018 by Mercure Alice Springs Resort Team

Thank you for taking the time to review our hotel.

3 out of 5
The hotel is nice and in a very convenient location close to good walking tracks and the center of town. Breakfast facilities are basic without a nice expresso coffee (only the cheap press button coffee machines) and overpriced.

Posted by , from Collingwood, Victoria on 6 Nov. 2018

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Comment from Hotel Management

3 Dec. 2018 by Mercure Alice Springs Resort Team

Thanks for your review, Daniel. We are pleased you enjoyed the hotel, but sorry that you weren't advised of the Barista coffee available at breakfast. We hope to welcome you back to Mercure Alice Springs Resort.

3 out of 5
Everything in this hotel was spot on, the major thing that let it down was the mosquitoes in the room. We think they were coming through the vent in the bathroom. We stayed in room 215 and our friends were a few rooms down and experienced the same thing.

Posted by , from Hermannsburg on 4 Nov. 2018

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Comment from Hotel Management

3 Dec. 2018 by Mercure Alice Springs Resort Team

Thanks for your review, Kara. We're sorry that you experienced mosquitoes in your room but thanks for letting us know; we will get this checked out by our on-site maintenance team.

4 out of 5
Nice place to stay, great food and room was comfortable and clean. The overall appearance of the place including dining area was very pleasant and a resort like atmosphere. The breakfast buffet was nice excluding the sausages, probably the worst breakfast sausages we have had, but everything else was nice. We would stay again and have breakfast but NO sausages.

Posted by , from Alice Springs on 31 Oct. 2018

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Comment from Hotel Management

3 Dec. 2018 by Mercure Alice Springs Resort Team

Thanks for your feedback, Julie. I have passed this on to the restaurant team for their consideration and action. We look forward to welcoming you back.

5 out of 5
Always a good place to stay in the red centre. Parking washing machines and close to town

Posted by on 3 Oct. 2018

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4 out of 5
Convenient location, complex a little dated, but main concern was the pool water was too cold to swim in (all observed guests over the 3 days stated it was "freezing") - why is it not solar heated???

Posted by , from Melbourne on 1 Oct. 2018

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About the Mercure Alice Springs Resort

Location 34 Stott Terrace, East Side, NT 0870

Property Features

Mercure Alice Springs Resort offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 4 meeting rooms available. Tour or ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the luxury Mercure Alice Springs Resort. Self parking is free. This 4.5-star East Side hotel is smoke free.

  • 139 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 1974
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Gift shop
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Alice Springs, NT (ASP) (16 km / 9.9 mi)
  • Train station: Ciccone Alice Springs Station (3 km / 1.8 mi)
  • Property shuttles: Free train station pick-up
  • Parking: Free self parking

Room Amenities

Mercure Alice Springs Resort offers 139 forms of air-conditioned accommodation with minibars and a safe. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Fridge
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

Barra on Todd Restaurant – This poolside restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Union Pay
  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 20 and AUD 25 for adults, and AUD 12 and AUD 13 for children (approximately)
  • Late check-out fee: AUD 49 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per night
  • On-site credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chifley Alice Springs Resort
  • Chifley Resort
  • Chifley Alice Springs
  • Mercure Alice Springs Resort East Side
  • Mercure Alice Springs East Side
  • Mercure Alice Springs East Si

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.