"It was quite pricey for the standard. Im sure there are other nicer cheaper options in Alice Springs. We would not stay again. " More
The restaurant, Barra on Todd Restaurant, is open for breakfast, lunch, and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym and pool loungers. Other amenities include free WiFi in public areas, a conference center, and laundry facilities. Buffet breakfast is available daily between 6 AM and 10 AM. There's also the convenience of free train pick-up service.
Sights within a 15-minute walk of this East Side hotel include Australian Aboriginal Dreamtime Gallery and Todd Mall.
21 Oct. 2022 by Front Office
Dear Tracy,Thank you for your feedback. We are sorry to hear that you are unhappy with your stay.Thank you so much for your visit.
21 Oct. 2022 by Front Office
Dear Haley,We use all the feedback we get to improve the resort, so we appreciate you taking the time to write us a review. We have been struggling with staff shortage like most hotels after we reopened, but we are proud to say that we are finally getting on top of things. We do hope you still had a nice time in Alice and that we get the privilege of changing your view of the resort in the future.Kind regardsMercure Alice Springs Resort
2 Oct. 2022 by Front Office
Dear Sijun,Thank you so much for you review and kind words. We are happy to hear that you are satisfied with the staff and environment.Thank you for your visit. Hope you come again.Best regardsMercure Alice Springs Resort
24 Sep. 2022 by Front Office
Hi Janice,Thank you so much for taking the time to write us a review and for your stay. We are glad to hear that you enjoyed the restaurant. We will pass along your kind words to the restaurant and Mathias.Hope to see you here on another occasion.Best regards,Mercure Alice Springs Resort
24 Sep. 2022 by Front Office
Dear Heidi,First of all we would like to thank you for taking the time to give us your feedback. We are so sorry that we didn't follow up on the room issues and communication. We have struggled after we opened again in July.We hope to have the privilege of changing your experience and view of our resort in the future. Sincerely,Mercure Alice Springs Resort
24 Sep. 2022 by Front Office
Dear David,Thank you so much for taking the time to write us a review and for your visit. We are glad to hear that you had a relaxing stay. Hope to see you here on another occationKind regardsMercure Alice Springs Resort
Mercure Alice Springs Resort offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. There are 4 meeting rooms available. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Mercure Alice Springs Resort. Self parking is free. This 4.5-star Alice Springs hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Mercure Alice Springs Resort offers 139 accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers. This Alice Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
Barra on Todd Restaurant - This poolside restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.