"Room was over an hour late on check in, mould in bathrooms, rooms were very outdated, pool area had massive slip hazards and tiles coming up right in
...
"
More
You'll be connected to the convention center at Crowne Plaza Alice Springs Lasseters, an IHG Hotel, and within steps of Alice Springs Convention Centre and Lasseters Casino. Highlights at this luxury hotel include 3 restaurants, 4 bars/lounges, and a full-service spa.
A day of pampering at Lavish Day Spa can include deep-tissue massages, hot stone massages, body scrubs, and facials along with access to the sauna. The restaurant, Juicy Rump Bar/Restaurant, is open for brunch, lunch, and dinner. Tempo is the hotel's own tapas bar. Enjoy the outdoor swimming pool, 24-hour gym, sauna, and kids' swimming pool. Business travelers can take advantage of a conference center, a meeting room, and a business center. Other amenities include a casino, free WiFi in public areas, and laundry facilities. On weekday mornings buffet breakfast is served between 6 AM and 10 AM. There's also the convenience of free self parking.
Sights within a 15-minute walk of this Desert Springs hotel include Yeperenye-Emily and Jessie Gaps Nature Park and Alice Springs Transport Heritage Centre.
Crowne Plaza Alice Springs Lasseters, an IHG Hotel ratings based on 370 Verified Reviews
Review Summary
4.1
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Crowne Plaza Alice Springs Lasseters, an IHG Hotel
Everyone (255)Couples (52)Business (4)Family (40)
1 out of 5
Inability for hotel to have empathy for my unexpected illness with family member
Wotif team tried to cancel booking but team at Lasserters would not approve
Posted by Liz and Don on 17 Mar. 2023
Was this review helpful to you?
3 out of 5
Room was over an hour late on check in, mould in bathrooms, rooms were very outdated, pool area had massive slip hazards and tiles coming up right in walkways. Not worth the price for the facilities
Posted by Ashley on 13 Mar. 2023
Was this review helpful to you?
4 out of 5
Good
Posted by Duncan on 13 Mar. 2023
Was this review helpful to you?
5 out of 5
Hj
Posted by Tony on 26 Dec. 2022
Was this review helpful to you?
3 out of 5
Beds very uncomfortable needs updating , pillows are to soft . All bedding needing updated as very uncomfortable.
Posted by Debbie on 13 Dec. 2022
Was this review helpful to you?
4 out of 5
Very happy with service and food in Tali rest. Position of room suited us, but felt there could be more hooks/rails for towels/clothing in bathroom.
Also hand rails in shower alcove which is large and slippery. Daily room service was average.
Posted by Pamela on 28 Nov. 2022
Was this review helpful to you?
5 out of 5
Great place for a stop over. Pool, restaurant & the casino next door. Don’t have to leave the premises to have a good night
Posted by Yvonne on 1 Nov. 2022
Was this review helpful to you?
2 out of 5
Posted by Keely on 9 Oct. 2022
Was this review helpful to you?
3 out of 5
Unfriendly staff , dirty room, very uncomfortable bed, room stunk,
Posted by Craig on 2 Oct. 2022
Was this review helpful to you?
3 out of 5
Posted by Meredith on 11 Sep. 2022
Was this review helpful to you?
About the Crowne Plaza Alice Springs Lasseters, an IHG Hotel
Crowne Plaza Alice Springs Lasseters, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants and 4 coffee shops/cafes on site. You can unwind with a drink at one of the 4 bars/lounges. WiFi is free in public spaces. A business center and a meeting room are available. A casino, a children's pool, and a sauna are also featured at the luxury Crowne Plaza Alice Springs Lasseters, an IHG Hotel. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Alice Springs hotel.
205 guestrooms or units
2 levels
3 dining venues
4 bars or lounges
4 coffee shops
Casino
Poolside lounge chairs
Umbrellas for the pool
Conference center
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Terrace
Garden
Gift shop
Television in lobby
ATM
Bellhop
Elevator
Smoking in designated areas
Family Friendly Amenities
Family property
Number of outdoor pools - 1
Children's pool
Free WiFi
Laundry facilities
Refrigerator
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Train station: Ciccone Alice Springs Station (4.5 km / 2.8 mi)
Parking: Free self parking
Room Amenities
Crowne Plaza Alice Springs Lasseters, an IHG Hotel offers 205 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to furnished balconies. Plasma televisions come with satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Alice Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Private balcony (furnished)
Minibar
In-room dining (24 hours)
Plasma television
Satellite channels
Movies for purchase
Refrigerator
Coffee maker
Shower
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Hair dryer
Safe
Slippers
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Exterior corridor access
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM and 10 AM.
Juicy Rump Bar/Restaurant - This restaurant serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Tali - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Tempo - Onsite tapas bar. Open select days.
Casbah - This bar serves light fare only. Open daily.
Late night fare is available from 24-hour room service.
Spa Services
Body treatments
Facial treatments
Manicures and pedicures
Body scrubs
Sauna in spa
Massages
Minimum age to access spa is 15
Hot stone massage
Deep tissue massage
Prenatal massage
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! One child 12 years old or younger stays free when using existing bedding.
Rollaway/extra beds are available for AUD 35.0 per night.
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and through room service. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Children stay free
Service animals are allowed
Service animals are exempt from fees/restrictions
One child stays free
Car recommended
Debit cards not accepted
Staffed front desk
Carbon monoxide detector
Smoke detector
LGBTQIA friendly
Children stay free: Maximum age 12
Property is cleaned with disinfectant
Staff do not wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Gloves are available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available through room service
No gap period between guests' stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities on site
Mobile key entry is not available
Food service has been amended for enhanced safety
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately AUD 25.00–30.00 for adults, and AUD 12.50–12.50 for children
Late check-out fee: AUD 75.00 (subject to availability)
Rollaway bed fee: AUD 35.0 per night
Credit card charges are subject to a surcharge of 3 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Lasseters
Lasseters Casino
Lasseters Casino Hotel
Crowne Plaza Alice Springs Lasseters Hotel
Lasseters Hotel Casino
Lasseters Hotel Desert Springs
Lasseters Desert Springs
Crowne Plaza Lasseters Hotel
Crowne Plaza Lasseters
Crowne Plaza Alice Springs Lasseters
Crowne Plaza Alice Springs Lasseters, an IHG Hotel Hotel
You should know
One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
There was an error importing /Alice-Springs-Hotels-Crowne-Plaza-Alice-Springs-Lasseters,-an-IHG-Hotel.h1047826-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Alice-Springs-Hotels-Crowne-Plaza-Alice-Springs-Lasseters,-an-IHG-Hotel.h1047826-p2.Hotel-Reviews?rm1=a2&
Frequently Asked Questions
Crowne Plaza Alice Springs Lasseters, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.
Crowne Plaza Alice Springs Lasseters, an IHG Hotel uses enhanced cleaning measures, and ensures social distancing. Contactless room service is available.
Yep, Crowne Plaza Alice Springs Lasseters, an IHG Hotel has a free self car park.
Yep, Lavish Day Spa is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.
Crowne Plaza Alice Springs Lasseters, an IHG Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.
Crowne Plaza Alice Springs Lasseters, an IHG Hotel features a full-service spa, a 24-hour health club and an outdoor pool.
Al fresco dining and a bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Crowne Plaza Alice Springs Lasseters, an IHG Hotel.
You bet! With amenities like a children's pool and kids' meals, as well as free infant beds in the guestrooms, it's no surprise Crowne Plaza Alice Springs Lasseters, an IHG Hotel is a hit with families.
You bet, buffet breakfast is served weekdays from 6 AM to 10 AM and weekends from 6 AM to 11 AM.
No, Crowne Plaza Alice Springs Lasseters, an IHG Hotel does not offer an airport shuttle service.
Yep, you can grab a meal at Crowne Plaza Alice Springs Lasseters, an IHG Hotel's onsite restaurant that serves brunch, lunch and dinner.
Check-in begins at 3:00 PM. Check-out time is 10 AM.
No, only service animals are allowed.
There is a golf course next to Crowne Plaza Alice Springs Lasseters, an IHG Hotel.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
