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4.2 out of 5

"For the price we paid was not very happy with the room. TV didn’t work and it was just a standard room which we paid $380 for one night & they took an ... " More

By a verified traveller on Mon 01 Aug 2022

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Hotel Description

You'll be connected to the convention center at Crowne Plaza Alice Springs Lasseters, an IHG Hotel, and within steps of Alice Springs Convention Centre and Lasseters Casino. Highlights at this luxury hotel include 3 restaurants, 4 bars/lounges, and a full-service spa.

A day of pampering at Lavish Day Spa can include deep-tissue massages, hot stone massages, body scrubs, and facials along with access to the sauna. The restaurant, Juicy Rump Bar/Restaurant, is open for brunch, lunch, and dinner. Tempo is the hotel's own tapas bar. Enjoy the outdoor swimming pool, 24-hour gym, sauna, and kids' swimming pool. Business travelers can take advantage of a conference center, a meeting room, and a business center. Other amenities include a casino, free WiFi in public areas, and laundry facilities. On weekday mornings buffet breakfast is served between 6 AM and 10 AM. There's also the convenience of free self parking.

Sights within a 20-minute walk of this 4.5-star Desert Springs hotel include Alice Springs Desert Park and Yeperenye-Emily and Jessie Gaps Nature Park.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$201* Per night/room 1 Nov. - 2 Nov.

Suite, 2 Bedrooms, Pool View

Bed Count 2 King Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed, Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crowne Plaza Alice Springs Lasseters, an IHG Hotel ratings based on 386 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Alice Springs Lasseters, an IHG Hotel

Everyone (262) Couples (60) Business (4) Family (41)
3 out of 5
For the price we paid was not very happy with the room. TV didn’t work and it was just a standard room which we paid $380 for one night & they took an extra $50 out on arrival. Won’t be going back.

Posted by on 1 Aug. 2022

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Comment from Hotel Management

28 Sep. 2022 by Sonya

Dear (Guest Full name),Thank you for taking the time to provide feedback on your stay. Please accept our apologies for your experience not being up to standard. We shall review with the team and make improvements moving forward. We hope we can welcome you back to Alice Springs in the future and to the Crowne Plaza for a much better experience.Again, thank you for choosing Crowne Plaza Alice springs.Kind Regards,Hotel Team

3 out of 5
Beware cheaper rooms are very tired and in dire need of maintenance and some refreshing.

Posted by on 23 Jul. 2022

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4 out of 5
Pool and spa great that it was heated. Mini fridge was terrible and the toilet was leaking water from cistern which I fixed when arrived. I little disappointing for a $600 room, which didn't include breakfast!

Posted by on 20 Jul. 2022

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5 out of 5
Nice view and location

Posted by on 19 Jul. 2022

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4 out of 5
Check in staff were professional and fast, room was quite dated and bathroom very average for the price compared to our last stay, not enough glasses or towels left for 4 people despite booking (3 left). Room service was quick and meals reasonable. Beds super comfy

Posted by on 18 Jul. 2022

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5 out of 5
Great location and friendly, helpful staff. Nice food in restaurant. Perfect place to stay really, couldn't fault it.

Posted by on 16 Jul. 2022

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5 out of 5
Staff were incredibly accommodating!

Posted by on 7 Jul. 2022

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Comment from Hotel Management

7 Jul. 2022 by Sonya

Hi Nicole. Thank you for choosing to stay at The Crowne Plaza. We are pleased to hear that you enjoyed your stay. We look forward to seeing you again. Hotel Team

1 out of 5
Hand prints and marks on walls. Carpet filthy. Rip in security screen. Fan not working in bathroom. Tv didn’t work. In room breakfast was cold and inedible. Terribly disappointing especially for the price of the room - $524 including breakfast.

Posted by on 29 Jun. 2022

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2 out of 5
Hasn't been updated since it launched in the 80s. Crappy quality, horrible decor, and disgustingly overpriced.

Posted by on 15 Jun. 2022

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3 out of 5
Overpriced Old TV - No streaming services

Posted by on 9 Jun. 2022

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About the Crowne Plaza Alice Springs Lasseters, an IHG Hotel

Location 93 Barrett Drive, Desert Springs, NT 0870

Property Features

Crowne Plaza Alice Springs Lasseters, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants and 4 coffee shops/cafes on site. You can unwind with a drink at one of the 4 bars/lounges. WiFi is free in public spaces. A business center and a meeting room are available. A casino, a children's pool, and a sauna are also featured at the luxury Crowne Plaza Alice Springs Lasseters, an IHG Hotel. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Alice Springs hotel.

  • 205 guestrooms or units
  • 2 levels
  • 3 dining venues
  • 4 bars or lounges
  • 4 coffee shops
  • Casino
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Ciccone Alice Springs Station (4.5 km / 2.8 mi)
  • Parking: Free self parking

Room Amenities

Crowne Plaza Alice Springs Lasseters, an IHG Hotel offers 205 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to furnished balconies. Plasma televisions come with satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Alice Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony (furnished)
  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM and 10 AM.

Juicy Rump Bar/Restaurant - This restaurant serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Tali - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Tempo - Onsite tapas bar. Open select days.

Casbah - This bar serves light fare only. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body scrubs
  • Sauna in spa
  • Massages
  • Minimum age to access spa is 15
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 35.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and through room service. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Car recommended
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free: Maximum age 12
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 25.00 and AUD 30.00 for adults, AUD 12.50 and AUD 12.50 for children (approximately)
  • Late check-out fee: AUD 75.00 (subject to availability)
  • Rollaway bed fee: AUD 35.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lasseters
  • Lasseters Casino
  • Lasseters Casino Hotel
  • Crowne Plaza Alice Springs Lasseters Hotel
  • Lasseters Hotel Casino
  • Lasseters Hotel Desert Springs
  • Lasseters Desert Springs
  • Crowne Plaza Lasseters Hotel
  • Crowne Plaza Lasseters
  • Crowne Plaza Alice Springs Lasseters
  • Crowne Plaza Alice Springs Lasseters, an IHG Hotel Hotel

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.