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4.5 out of 5

"Bathroom not very clean " More

By a verified traveller on Mon 25 Mar 2024

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Hotel Description

A luxury stay in the heart of Darwin awaits you at Rydges Palmerston - Darwin. You'll be 7.9 km (4.9 mi) from Howard Springs Nature Park and 9.5 km (5.9 mi) from Charles Darwin National Park. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

The restaurant, Madame Za, is open for lunch and dinner. Za Bar is the hotel's own bar. Enjoy the 24-hour gym, free pool cabanas, and pool loungers. 3466 square feet (322 square meters) of event facilities include 6 meeting rooms and a conference center, and other business amenities include a 24-hour business center and coworking space. Other amenities include free WiFi in public areas, coffee/tea in a common area, and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Attractions within a 20-minute drive of this 4.5-star Palmerston hotel include The Esplanade and Darwin Waterfront.

Superior Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$154* Per night/room 28 May - 29 May

Executive Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom, Kitchen

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 5 Max

Apartment, 3 Bedrooms, Kitchen

Bed Count 3 King Beds Maximum Occupancy 7 Max

Triple Room, Balcony

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Rydges Palmerston - Darwin ratings based on 172 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Rydges Palmerston - Darwin

Everyone (104) Business (2) Couples (26) Family (32)
3 out of 5
Bathroom not very clean

Posted by on 25 Mar. 2024

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Comment from Hotel Management

2 Apr. 2024 by Rydges Team

Dear Betty,I am sorry to hear that you found the bathroom to be not very clean. I have escalated this to our Housekeeping manager and we will address this as priority. Kind regards,

4 out of 5
We were disappointed in the rooms view, a concrete wall 5 meters away. Thought you could have done better considering this was our 5th visit to your motel. Its the only bad thing I’ve had with your business to date.

Posted by on 24 Mar. 2024

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Comment from Hotel Management

2 Apr. 2024 by Rydges Team

Dear Kerin, Thank you for taking time to review us. I am sorry to hear we did not meet your expectations in regards to room views. We had all the rooms occupies for this period that were available for sale. Other rooms are being spring cleaned and getting ready for the DRY season. Anyway, we have made a note on your profile to ensure we take care of you on your future booking. Kind regards,

5 out of 5

Posted by on 11 Jan. 2024

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Comment from Hotel Management

15 Jan. 2024 by Rydges Team

Dear Allana,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

5 out of 5

Posted by on 29 Nov. 2023

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Comment from Hotel Management

21 Dec. 2023 by Rydges Team

Dear Tara,Thank you for your wonderful 5-star review. We a look forward to welcoming you back soon.Kind Regards

5 out of 5

Posted by on 30 Oct. 2023

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Comment from Hotel Management

21 Dec. 2023 by Rydges Team

Dear Laurita,Thank you for your wonderful 5-star review. We a look forward to welcoming you back soon.Kind Regards

5 out of 5
Top rate breakfast; so much better than your average hotel!

Posted by on 22 Oct. 2023

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Comment from Hotel Management

22 Oct. 2023 by Rydges Team

Dear David,Thank you for your wonderful 5-star review. We a look forward to welcoming you back soon.Kind Regards

5 out of 5
The location was great with very welcoming, and competent staff.

Posted by on 23 Sep. 2023

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Comment from Hotel Management

29 Sep. 2023 by Rydges Team

Dear Bevan, Thank you for your wonderful review. Kind regards,

4 out of 5
The in house restaurant was superb.

Posted by on 15 Sep. 2023

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Comment from Hotel Management

20 Sep. 2023 by Rydges Team

Dear Wayne,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

4 out of 5
Cleanliness

Posted by on 3 Sep. 2023

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Comment from Hotel Management

20 Sep. 2023 by Rydges Team

Dear Conrad,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

5 out of 5

Posted by on 23 Aug. 2023

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Comment from Hotel Management

20 Sep. 2023 by Rydges Team

Dear Jamesina,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

About the Rydges Palmerston - Darwin

Location 15 Maluka Drive, Palmerston, NT 0831

Property Features

Rydges Palmerston - Darwin offers its guests an outdoor pool and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center, 6 meeting rooms, and coworking spaces are available. Event space at this hotel measures 3466 square feet (322 square meters) and includes a conference center. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Rydges Palmerston - Darwin. You'll have access to the health club at a partner property. Free self parking is available. A complete renovation of Rydges Palmerston - Darwin was completed in December 2022. Smoking is allowed in designated areas at this 4.5-star Darwin hotel.

  • 200 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 3466 sq ft of conference space
  • 322 sq m of conference space
  • Built in 2015
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Lockers available
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Rydges Palmerston - Darwin offers 200 accommodations with iPod docking stations and laptop-compatible safes. Rooms open to furnished balconies. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

  • Private balcony (furnished)
  • Memory foam beds
  • IPod dock
  • Day bed
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Madame Za - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Za Bar - Onsite bar. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received their complete COVID-19 vaccination at least 14 days prior to check-in.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 18
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 14
  • Property does not offer on-site COVID-19 testing

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 28 for adults and AUD 15 for children
  • Rollaway bed fee: AUD 70 per night
  • Credit card charges are subject to a surcharge of 1.50 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rydges Palmerston Darwin Hotel
  • Rydges Palmerston Darwin
  • Rydges Palmerston Darwin Hotel
  • Rydges Palmerston - Darwin Hotel
  • Rydges Palmerston - Darwin Palmerston
  • Rydges Palmerston - Darwin Hotel Palmerston

You should know

  • Pool access available from 6:00 AM to 9:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.