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3.8 out of 5

"Great location, close for walking along the Esplanade or into town. But the property needs a general refurb & freshen up " More

By a verified traveller on Sat 13 Jan 2024

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Hotel Description

Novotel Darwin CBD puts you in the heart of Darwin, within steps of The Esplanade and Bicentennial Park. Highlights at this beach hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

The restaurant, Esp. Restaurant& Terrace, is open for breakfast, brunch, and dinner. Atrium Bar & Garden is the hotel's own lobby lounge. Enjoy the spa tub and pool loungers as well as access to bike rentals. 1249 square feet (116 square meters) of event facilities include 2 meeting rooms and conference space. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of self parking.

Sights within a 15-minute walk of this Darwin City Centre hotel include Darwin Harbour and The USS Peary Memorial.

Superior Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$138* Per night/room 23 Mar. - 24 Mar.

Superior Room, 1 Queen Bed, Harbour View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Twin Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Apartment, 2 Bedrooms, Harbour View

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Novotel Darwin CBD ratings based on 476 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Novotel Darwin CBD

Everyone (323) Couples (70) Business (2) Family (61)
4 out of 5
Great location, close for walking along the Esplanade or into town. But the property needs a general refurb & freshen up

Posted by on 13 Jan. 2024

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Comment from Hotel Management

5 Feb. 2024 by Quennie, Front Office Manager

Hi Amelia,Thanks for sharing your thoughts! We're thrilled you enjoyed our prime location for strolls along the Esplanade or into town.We've taken note of your suggestion about a refurbishment, and we're already working on freshening up the property. Your feedback is invaluable, and we're committed to making improvements.We hope to welcome you back soon for an even better experience.

2 out of 5
we left a list of grievances at the room but have not been contacted. sums it up. -air vent running through the room/bay window at 45 degrees & heating the room up unbearably, probably why the air cond was set at 18 degrees & on full time. -air vent was very noisy which made it hard to sleep. -mould in bathroom. -vent in bathroom not working, probable cause of mould. -odd smell in room generally, mould ? -some panel in bathroom wall not secured.. -coffee sachets out of date & rock hard. -no milk in room. -were informed by staff that there is a POD coffee machine in the room. nope. -definately not value for money, have had better & cheaper rooms australia wide. -would not waste my money again.

Posted by on 10 Jan. 2024

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5 out of 5
Friendly staff and excellent service. Buffet breakfast was surprisingly good.

Posted by on 7 Jan. 2024

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Comment from Hotel Management

8 Jan. 2024 by Front Office Manager

Dear Terence,Thank you for your delightful feedback! We are thrilled to know that you enjoyed our friendly staff, excellent service, and that the buffet breakfast exceeded your expectations. Your positive comments are truly appreciated, and we look forward to welcoming you back for another enjoyable experience in the future.Best regards,Quennie Lazarte

3 out of 5

Posted by on 2 Jan. 2024

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Comment from Hotel Management

8 Jan. 2024 by Front Office Manager

Hi Daisy,Thank you for taking the time to share your feedback. We appreciate your stay and would love to know more about your experience to better understand how we can improve. If there are specific areas or aspects you believe we can enhance, we would be grateful for any additional insights. Our aim is always to provide the best possible service, and your input helps us strive for excellence.Kind regards,Quennie Lazarte

4 out of 5

Posted by on 2 Jan. 2024

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Comment from Hotel Management

9 Jan. 2024 by Front Office Manager

Hi Tom,Dear [Reviewer],Thank you for taking the time to share your feedback with us! We're pleased to see that your experience was positive. If there are any specific areas you feel we can improve to earn that extra star in the future, we would love to hear your insights. Your satisfaction is our priority, and we look forward to the opportunity to host you again.Kind regards,Quennie Lazarte

2 out of 5
Air conditioners were full of mould

Posted by on 29 Dec. 2023

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5 out of 5
The staff were brilliant, friendly and helpful and they genuinely looked happy in their jobs. Rooms were a good size, facilities were clean and modern.

Posted by on 23 Dec. 2023

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Comment from Hotel Management

17 Jan. 2024 by Quennie

Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had a wonderful experience with our staff. We take pride in creating a welcoming and enjoyable atmosphere for our guests, and it's great to know that their friendliness and helpfulness made a positive impression on you.We're also pleased to hear that you found our rooms to be spacious and our facilities clean and modern. Providing a comfortable and clean environment is a top priority for us, and we're glad to see that reflected in your review.Your satisfaction is our ultimate goal, and we appreciate you taking the time to share your positive experience. We look forward to welcoming you back in the future and providing you with another excellent stay. If there's anything specific you loved about your stay that you'd like to highlight, feel free to let us know. We value your feedback and always strive to exceed our guests' expectations.

5 out of 5

Posted by on 23 Dec. 2023

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Comment from Hotel Management

17 Jan. 2024 by Quennie

Thank you so much for awarding us a 5-star rating! We are absolutely delighted to hear that you had such a positive experience during your stay. Our team works hard to ensure that our guests feel welcomed, and it's incredibly rewarding to see our efforts reflected in your feedback. If there's anything more we can do to enhance your next visit, please don't hesitate to let us know. We can't wait to welcome you back!

5 out of 5
nice place

Posted by on 7 Nov. 2023

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Comment from Hotel Management

26 Nov. 2023 by Hendry

Dear Anurooth,Thank you for your feedback. We're delighted that you found our location great and enjoyed our dining and bar areas.Ensuring our guests have a wonderful experience is our top priority, and we're glad that you had a positive impression of these aspects of our hotel.If there's anything specific you loved about your visit or if you have any suggestions for us to make your next stay even better, please feel free to share.Thank you for choosing us, and we look forward to welcoming you back soon.Warm regards,Hendry FachrizalFront Office Manager

5 out of 5
Love staying here, great location, nice staff, beautiful views.

Posted by on 26 Oct. 2023

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Comment from Hotel Management

29 Oct. 2023 by Hendry Fachrizal

Dear Sylvia,We're delighted to hear that you love staying with us. Your positive feedback is truly appreciated, and it's our pleasure to provide you with a memorable experience.Your loyalty means a lot to us, and we look forward to your next visit. If there's anything specific you enjoy about your stays or if you have any suggestions for us, please don't hesitate to share.Thank you for choosing us, and we can't wait to welcome you back.Warm regards,Hendry FachrizalFront Office Manager

Property Features

Novotel Darwin CBD offers its guests an outdoor pool and a spa tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1249 square feet (116 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Novotel Darwin CBD. For a fee, parking is available. This Darwin hotel is smoke free.

  • 140 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 1249 sq ft of conference space
  • 116 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Darwin CBD offers 140 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Smart televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Smart television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Fan
  • Ensuite bathroom
  • Unique furnishings
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Esp. Restaurant& Terrace - This restaurant serves breakfast, brunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Atrium Bar & Garden - This lobby lounge overlooks the garden. Happy hour is offered. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. Contactless check-out is available.

  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 35 per person
  • Self parking fee: AUD 10 per night
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Atrium Darwin
  • Darwin Atrium
  • Novotel Darwin CBD Hotel
  • Darwin Novotel Atrium
  • Novotel Atrium
  • Novotel Atrium Darwin
  • Novotel Atrium Hotel
  • Novotel Atrium Hotel Darwin
  • Novotel Darwin
  • Novotel CBD Hotel
  • Novotel CBD
  • Novotel Darwin Atrium Hotel Darwin
  • Darwin Novotel
  • Novotel Darwin Atrium Hotel
  • Accor Darwin Atrium
  • Novotel Darwin Atrium
  • Novotel Darwin CBD Hotel
  • Novotel Darwin CBD Darwin
  • Novotel Darwin CBD Hotel Darwin

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.