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4.2 out of 5

"The little huts could probably use some updating, but they were clean, spacious and comfortable. " More

By a verified traveller on Wed 12 Jan 2022

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Hotel Description

At Desert Palms Alice Springs you'll be within just a 10-minute stroll of Lasseters Casino and Alice Springs Golf Club. Highlights at this motel include an outdoor swimming pool, and in-room kitchenettes and free WiFi.

Balconies, flat-screen TVs, and hair dryers are featured in all 80 rooms. Kitchenettes come with refrigerators, microwaves, and stovetops, making in-room dining convenient. Free toiletries and wardrobes or closets are also available. Weekly housekeeping is available.

This smoke-free motel offers free WiFi in public areas, a terrace, and a garden. Added amenities include a snack bar/deli and laundry facilities. There's also free self parking, along with the convenience of car rentals on site.

Sights within a 10-minute walk of this 3.5-star Desert Springs motel include Alice Springs Convention Centre and Olive Pink Botanic Garden.

Double Villa

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$114* Per night/room 29 Jan. - 30 Jan.

Quad Villa

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Triple Villa

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Desert Palms Alice Springs ratings based on 304 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Desert Palms Alice Springs

Everyone (170) Couples (58) Family (63)
5 out of 5
The little huts could probably use some updating, but they were clean, spacious and comfortable.

Posted by on 12 Jan. 2022

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5 out of 5
Property met all our expectations for a product in the price range.

Posted by on 13 Dec. 2021

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5 out of 5

Posted by on 3 Dec. 2021

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3 out of 5
The room had a mouldy smell that was coming from the bathroom. The bathroom drains where full of mould. I had to buy my own bleach and kill it. The shower drain was feral and needs a good clean out with a high-pressure hose. Once i used the bottle of bleach the room smelt much better.

Posted by on 22 Nov. 2021

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Comment from Hotel Management

23 Nov. 2021 by Angie

Hi Shaun, I am sorry you had a problem with mould and a smell. I have taken it up with the manager and housekeeping as because they do not know what room you were they are going to check every room as this is the first complaint we have had of this problem. If you had let us know at the time we would certainly have actioned as this is not the sort of comment we like to read and we do not expect our guests to buy there own bleach! Kind regards Angie (Owner)

4 out of 5
Nice individual villas and good common facilities in the pool, BBQ area and laundry. Villas being so close together makes noisy neighbours an issue. Smokers sitting outside impossible to avoid.

Posted by on 1 Nov. 2021

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5 out of 5
Not being able to park outside my door - had to park a short distance from the unit. A lot of back and forth carrying items etc and large amt of shopping.

Posted by on 26 Oct. 2021

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4 out of 5
Good accommodation and parking right outside your accommodation.

Posted by on 20 Oct. 2021

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5 out of 5
Very easy check in, nice and quiet, friendly staff

Posted by on 16 Oct. 2021

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1 out of 5

Posted by on 10 Oct. 2021

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5 out of 5
Great little place to stay, nice short walk to town.

Posted by on 10 Oct. 2021

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About the Desert Palms Alice Springs

Location 74 Barrett Drive, Desert Springs, NT 0871

Property Features

There's a snack bar/deli on site. WiFi is free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Desert Palms Alice Springs. Self parking is free. This 3.5-star Alice Springs motel is smoke free.

  • 1 floor
  • 80 guestrooms or units
  • Deli
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchenette
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Ciccone Alice Springs Station (3.9 km / 2.4 mi)
  • Parking: Free self parking

Room Amenities

Desert Palms Alice Springs offers 80 air-conditioned accommodations with hair dryers and complimentary toiletries. Rooms open to balconies. Accommodations at this 3.5-star motel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers. This Alice Springs motel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided weekly.

  • In-room kitchenette
  • Private balcony
  • Flat-screen television
  • Refrigerator
  • Microwave
  • Stove
  • Electric kettle
  • Kitchenware
  • Shower
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 6:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 6:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property advises that enhanced cleaning measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 1.8 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palms Desert
  • Desert Palms Alice Springs Motel
  • Desert Palms Alice Springs
  • Desert Palms Alice Springs Motel
  • Desert Palms Alice Springs Desert Springs
  • Desert Palms Alice Springs Motel Desert Springs

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.