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3.7 out of 5

"Shower tap handle comes off when showering, fans are old and wobbly, curtain rail came off completely when trying to open curtains, cannot switch airc ... " More

By a verified traveller on Tue 11 May 2021

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Hotel Description

At Alatai Holiday Apartments you'll be within just a 15-minute stroll of The Esplanade and Darwin Entertainment Centre. Highlights at this property include a restaurant and an outdoor swimming pool.

Each apartment features free WiFi, a flat-screen TV, and a ceiling fan. A refrigerator and a microwave make in-room dining convenient. An iron/ironing board, a desk, and free toiletries are also available. Housekeeping is available on request.

This business-friendly apartment building offers free WiFi in public areas, a terrace, and a garden. Additionally, you'll find laundry facilities, barbecue grills, and dry cleaning/laundry services. There's also the convenience of limited parking.

Sights within a 20-minute walk of this 3.5-star Darwin City Centre property include Aquascene and George Brown Darwin Botanic Gardens.

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$210* Per night/room 17 Aug. - 18 Aug.

Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Apartment, 3 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Alatai Holiday Apartments ratings based on 273 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Alatai Holiday Apartments

Everyone (160) Couples (56) Family (53)
3 out of 5
Excellent

Posted by on 14 Jun. 2021

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Comment from Hotel Management

15 Jun. 2021 by The Alatai Team

Thank you for choosing to stay with us. We hope to welcome you back again in the near future. Kind regards

3 out of 5
Shower tap handle comes off when showering, fans are old and wobbly, curtain rail came off completely when trying to open curtains, cannot switch aircon on main bedroom on/off with the remote so had to use switch at distribution board, no egg lifter.

Posted by on 11 May 2021

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Comment from Hotel Management

18 May 2021 by The Alatai Team

Thank you for choosing to stay with us for your recent visit to Darwin. Also, thank you for taking the time to write a review and share your comments and feedback. We are sorry that there were a few issues in your apartment during your stay. Thank you for pointing these out, as this allows us to rectify the problems and improve our service. Once again, thank you for staying with us and we are looking forward to welcoming you again soon. Kind regards,

4 out of 5

Posted by on 11 Jan. 2021

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Comment from Hotel Management

19 Jan. 2021 by The Alatai Team

Thank you for staying at Alatai for your recent visit to Darwin. Kind regards,

3 out of 5

Posted by on 25 Oct. 2020

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Comment from Hotel Management

26 Oct. 2020 by The Alatai Team

Thank you for staying with us.

1 out of 5
A very dirty, run down, poorly maintained play to stay. We found hair in the beds, the place stunk. Nothing worked and were awoken by the other “regular” patrons. Will never ever stay ever stay again.

Posted by , from Sydney on 1 Oct. 2020

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Comment from Hotel Management

6 Oct. 2020 by The Alatai Team

Thank you for taking the time to write a review on your recent stay with us. We are so sorry to hear you had such a negative experience, Thank you for letting us know about this as your comments will help us get better. Kind regards,

5 out of 5

Posted by on 18 Dec. 2019

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Comment from Hotel Management

18 Dec. 2019 by The Alatai Team

Thank you for staying with us. Kind regards,

5 out of 5

Posted by on 15 Nov. 2019

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Comment from Hotel Management

18 Nov. 2019 by The Alatai Team

Thank you for choosing to stay at Alatai. We hope to welcome you back again. Kind regards,

4 out of 5

Posted by on 1 Nov. 2019

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Comment from Hotel Management

6 Nov. 2019 by The Alatai Team

Thank you for staying here. We hope to welcome you back again. Kind regards,

3 out of 5
Was clean when we first checked in but we stayed 6 nights and other than bringing fresh towel and emptying the kitchen bin, nothing else was done so floors and bathroom were quite dirty by the time we left. Loved having a washer and dryer and oven in the apartment although the stove/oven needs updating because it took ages to warm up and was quite rusty looking.

Posted by on 29 Sep. 2019

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Comment from Hotel Management

1 Oct. 2019 by The Alatai Team

Thank you for choosing to stay at Alatai for your recent visit to Darwin. And thank you for taking the time to write a review. We really appreciate your comments and feedback as they are of value to us. We hope to welcome you back again. Kind regards

2 out of 5

Posted by on 8 Sep. 2019

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Comment from Hotel Management

9 Sep. 2019 by The Alatai Team

Thank you for staying with us. Kind regards,

About the Alatai Holiday Apartments

Location 7, Finniss St, Darwin, NT 0800

Property Features

There's a restaurant on site. WiFi is free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Alatai Holiday Apartments. This 3.5-star Darwin apartment is smoke free.

  • 1 building
  • 42 guestrooms or units
  • 3 levels
  • Built in 1994
  • Dining venue
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Room Amenities

Alatai Holiday Apartments offers 42 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Refrigerators and microwaves are provided. Bathrooms include showers. This Darwin apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is offered on request and hair dryers can be requested.

  • Flat-screen television
  • Refrigerator
  • Microwave
  • Electric kettle
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee

Food & Drink

Alatai Holiday Apartments has a restaurant on site.

Nearby Activities

Recreational amenities at the apartment include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 7:00 PM
  • Saturday - Saturday: 9:00 AM - noon
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property does not provide housekeeping service on Sundays and public holidays.

This hotel’s reception is open daily from 7 AM to 9 PM on weekdays, from 8 AM to 4 PM on weekends, and from 8 AM to 11 AM on public holidays. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

This property's front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 7:00 PM
  • Saturday - Saturday: 9:00 AM - noon
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • No lifts
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alatai
  • Alatai Apartments
  • Alatai Holiday
  • Alatai Holiday Apartments
  • Alatai Holiday Apartments Darwin
  • Alatai Holiday Darwin
  • Alatai Apartments Darwin
  • Alatai Holiday Apartments Darwin
  • Alatai Holiday Apartments Apartment
  • Alatai Holiday Apartments Apartment Darwin

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.