6/10 Okay
Patricia
12 Mar 2025
The communal areas especially the garden room & the open hallway/ staircase / reading area are stunning. The twin room was disappointing by comparison, did not feel warm& welcoming. Rather stark & basic. Bathroom was large & very nice but the “ wet room “ type shower sent water hurtling up to the wall, under washbasin& toilet,flooding the whole area& could not stand to get ready in mirror without my boots on. I reported to reception who sent a man who mopped up the water with lots of towels & brought fresh ones.No explanation was offered & I did NOT risk another shower the next day. They did not offer to move me or suggest anything? I had paid on arrival for x2 nights as mine was a debit card& was told they had to take it straight away on debit card, unlike credit card on leaving in which case I would have felt more able to negotiate a reduction in price!
Patricia
Stayed 2 nights in Mar 2025