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The Maids Head Hotel

4.0 star property

Photo gallery for The Maids Head Hotel

Dining
Junior Suite
Exterior
Property entrance
Courtyard

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services
The current price is AU$272
includes taxes & fees
24 May - 25 May

Explore the area

View map
Tombland, Norwich, England, NR3 1LB
  • Place, Norwich Cathedral
    ‪1 min walk‬
  • Place, Norwich Castle
    ‪6 min walk‬
  • Place, Norwich Theatre Royal
    ‪10 min walk‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪9 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room

Single Room

Single Room

8.8 out of 10
Excellent
(21 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Classic Double Room

  • Sleeps 2
  • Free Wi-Fi

Executive Dog Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Dog Friendly Executive Double

Dog Friendly Executive Double

Dog Friendly Executive Double

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Single Room

  • Sleeps 1
  • Free Wi-Fi

Junior Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive King Or Twin Room

Premium bedding, individually decorated, individually furnished, desk

Executive King Or Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Executive Double or Twin Room

9.2 out of 10
Wonderful
(37 reviews)
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.6 out of 10
Excellent
(46 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Norwich

The Maids Head Hotel puts you in the heart of Norwich, within steps of Norwich Cathedral and Elm Hill. Highlights at this historic hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas and free use of bicycles. Full breakfast is available daily between 7 AM and 9:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a short walk of this 4-property class Norwich City Center hotel include Tombland and The Forum is within 15 minutes.

What's nearby

  • Elm Hill - 1 min walk - 0.1 km
  • Norwich Cathedral - 1 min walk - 0.2 km
  • Norwich Castle - 6 min walk - 0.5 km
  • The Forum - 8 min walk - 0.7 km
  • Norwich Theatre Royal - 10 min walk - 0.9 km

Getting around

  • Norwich Station - 11 min walk
  • Norwich (NWI-Norwich Intl.) - 18 min drive

Restaurants

  • ‪The Ribs of Beef - ‬2 min walk
  • ‪Louis Marchesi - ‬1 min walk
  • ‪The Courtyard Café - ‬2 min walk
  • ‪The Glass House - ‬1 min walk
  • ‪The Wig and Pen - ‬3 min walk

About this property

The Maids Head Hotel

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 6 meeting rooms available. The business-friendly The Maids Head Hotel also features concierge services, dry cleaning/laundry services, and 24-hour room service. Parking is available for a fee.

This 4-star Norwich hotel is smoke free.

  • 84 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 1287
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Maids Head Hotel offers 84 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Plasma televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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  • Pet-friendly
  • Free Wi-Fi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 10 per night)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7 AM to 9:30 AM for a fee: GBP 15 for adults and GBP 7 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • WinePress at Wensum

Things to do

  • Bicycle storage
  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 1287
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cots (infant beds) are available for GBP 10.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.00 for adults and from GBP 7.00 for children
  • Uncovered self-parking fee: GBP 10.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Maids Head
Maids Head Hotel
Maids Head Hotel Norwich
Maids Head Norwich
Maids Hotel
The Maids Head Hotel Hotel
The Maids Head Hotel Norwich
The Maids Head Hotel Hotel Norwich

Frequently asked questions

What is the cancellation policy at The Maids Head Hotel?

The Maids Head Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Maids Head Hotel?

As of 8 May 2026, prices found for a 1-night stay for 2 adults at The Maids Head Hotel on 24 May 2026 start from AU$272, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Maids Head Hotel?

Yep, The Maids Head Hotel has an uncovered self car park for GBP 10.00 per night. A self car park is also available, for a fee.

What makes The Maids Head Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Maids Head Hotel.

Does The Maids Head Hotel serve breakfast?

Yeah, full breakfast is served daily from 7 AM to 9:30 AM.

Is there a free airport shuttle available at The Maids Head Hotel?

No, The Maids Head Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Maids Head Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Maids Head Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Maids Head Hotel?

Dogs are welcome at The Maids Head Hotel, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

The Maids Head Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 686 out of 1003 reviews
Rating 8 - Good. 245 out of 1003 reviews
Rating 6 - Okay. 50 out of 1003 reviews
Rating 4 - Poor. 16 out of 1003 reviews
Rating 2 - Terrible. 6 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Simon

Stayed 1 night in Feb 2026

8/10 Good

Amy

Stayed 1 night in Jan 2026

6/10 Okay

Alan

Liked: Staff & service
First of all great service from all staff, good food and comfortable bed. My middle score reflects my disappointment with the room. I booked a junior suite but felt the room was no more than a large double. Putting a roll top bath in the bedroom does not make it a Junior suite. It was also cold with only a small oil heater provided. This made it an expensive room.
Stayed 1 night in Jan 2026

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities
Room. clean except for top of TV Excellent central situation great place to stay
Stayed 1 night in Jan 2026

6/10 Okay

Sarah

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Hotel is beautiful but £150pn room pretty average and very noisy at 2/3am. Bed was comfy but shower was really tricky to turn on and adjust temperature.
Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities
Absolutely lovely hotel. Clean, well equipped rooms. Comfortable bed in roomy atmosphere. Staff friendly and helpful. Great location. Easy walk to many things to see.
Stayed 2 nights in Jan 2026

6/10 Okay

James

Business traveller
Liked: Cleanliness, staff & service, amenities
Visually the hotel looks great. But the mattress was rock hard and totally not what I would expect in a hotel in 2026. Every spring could be felt. Also, in room 226 the noise from the extract and refrigeration equipment was on continuously all night, making it sound like a diesel locomotive was parked outside my room. Orange juice with breakfast was from concentrate and tasted like wet cardboard. Left early as didn’t get any sleep on first night
Stayed 2 nights in Jan 2026

10/10 Excellent

Dave

Business traveller
Liked: Cleanliness, staff & service, amenities
Very helpful staff, great breakfast, quiet rooms and a great shower!
Stayed 1 night in Jan 2026

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, amenities
I recently enjoyed my second stay at Maids Head. I love their junior suites and this time I had the pleasure of Shardlake. A beautiful room at the front of the hotel looking down Tombland and across to the cathedral. It had a huge comfortable bed and a gorgeous roll top bath with complimentary White Company toiletries. There was also a walk-in shower and dual sinks. I do love the bathrooms at Maids Head. They've been very well designed. Another room favourite is the excellent selection of teas, coffees and hot chocolate. It was so lovely to stay somewhere that provided camomile tea. My suite was so calming and cosy. It was a wrench to leave it. Spotlessly clean too with a daily visit from housekeeping. All staff I encountered were so welcoming and friendly. Definitely my favourite place to stay in Norwich.
Stayed 4 nights in Nov 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Lovely breakfast
Stayed 2 nights in Jan 2026

10/10 Excellent

Rachel

Stayed 2 nights in Jan 2026

8/10 Good

Matthew

Liked: Amenities, property conditions & facilities
The rooms were nice and clean and the staff helpful and friendly . I would stay again .
Stayed 2 nights in Jan 2026

8/10 Good

richard

Clean , staff
Stayed 1 night in Jan 2026

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Asher

Stayed 1 night in Jan 2026

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, helpful staff, excellent room heating on a very cold january night.
Stayed 1 night in Jan 2026

8/10 Good

Sue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable and pleasant stay in this customer focused and charming Hotel. Lovely inclusive Breakfast, with lots of choice, cosy room and facilities. Courteous, friendly, approachable staff, who dealt with my one concern efficiently and respectfully. I look forward to returning.
Stayed 1 night in Jan 2026

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in Erphingham gate room, nice and clean, large suite, roll top bath in the corner. Staff all polite and friendly, hubby would have liked a bigger TV and no ladies make/up hair styling area . Always a hotel we visit again and again
Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Lovely stay. Let us check out a bit later and popped a birthday card/sweets in for my other half which was nice. Regulars and will be back.
Stayed 1 night in Jan 2026

10/10 Excellent

Malcolm

Stayed 2 nights in Dec 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Fantastic room, great location and great hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

8/10 Good

Alan

Stayed 1 night in Dec 2025

10/10 Excellent

Catherine

Stayed 2 nights in Dec 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice bedroom and overhead shower!
Stayed 1 night in Dec 2025