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4.8 out of 5

"Fantastic location, staff were great and friendly, gave us an early check-in " More

By a verified traveller on Thu 08 Aug 2019

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Hotel Description

Macdonald Windsor Hotel puts you in the heart of Windsor, steps from Windsor Castle and within a 15-minute stroll of Frogmore House. Highlights at this hotel include in-room free WiFi, free Internet, and LCD TVs.

IPod docks, satellite TV, and coffee/tea makers are featured in all 120 individually decorated rooms. Dining in is an option with 24-hour room service, and minibars provide refreshments. Premium linens invite a comfortable night's sleep, and you'll find nice touches like slippers and designer toiletries. Free bottled water, safes, and hair dryers are also available.

The restaurant, Scottish Steak Club, is open for breakfast. At the hotel's own lounge bar, you can stop for a drink. Added amenities include free WiFi in public areas, a conference center, and coffee/tea in a common area. Each morning full breakfast is served between 8 AM and 10 AM. There's also the convenience of valet parking.

This 4-star Windsor City Centre hotel is 2.7 km (1.7 mi) from Windsor Racecourse and 4.1 km (2.5 mi) from Legoland.

Superior Suite, 1 Double Bed (Super Deluxe Suite)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Suite, 1 Double Bed (Deluxe Suite)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Double Bed (Super Deluxe Double)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, 1 Double Bed (Deluxe Double)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Macdonald Windsor Hotel ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Macdonald Windsor Hotel

Everyone (2) Couples (2)
5 out of 5
Fantastic location, staff were great and friendly, gave us an early check-in

Posted by on 8 Aug. 2019

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Comment from Hotel Management

27 Aug. 2019 by Daniel M

Thank you for your review, we appreciate the feedback

4 out of 5
No pool. The decor and furnishings are beginning to look tired. Scratches on walls and furniture

Posted by on 7 Jun. 2019

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Comment from Hotel Management

7 Jun. 2019 by Daniel M

Thank you for your review, we appreciate the feedback

5 out of 5
Location is excellent. Loved the breakfast and would stay again.

Posted by on 24 Jul. 2018

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5 out of 5

Ideal location away from it all

Pros: Location and cleanliness
Cons: Parking fee
Location: Windsor and Windsor castle....love the place
Enjoyed my stay at McDonalds Windsor. We chose windsor as our base for three nights so we could spend time at Windsor Castle and Central London. Hotel is literally metres from the Castle entrance. Train station is an easy 5 min walk and trains into Waterloo are very convenient and no changing required. The hotel I found very good and all I was hoping for. The hotel room was very nice. Big enough for us and spotlessly clean. We didn't eat at the hotel but from what I could see all looked lovely and well presented. The only thing I was a little dissapointed in was the hidden cost of parking at £30 per 24 hr period. Maybe I missed that part when I booked. Yes I would recommend the hotel and yes I would stay again.

Posted by , from perth australia on 9 Sep. 2015

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Comment from Hotel Management

22 Sep. 2015 by GM

Dear Guests, I was glad to learn that you enjoyed your stay yet sorry to note that you were misinformed about our parking charge. We would never intentionally hide our costs, and offer parking as an option when guests book with us so that their arrival experience is made easier with porterage. Paola

About the Macdonald Windsor Hotel

Location 23 High Street, Windsor, England SL4 1LH

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 4026 square feet (374 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the eco-friendly Macdonald Windsor Hotel. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Windsor hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 5 levels
  • 4026 sq ft of conference space
  • 374 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge) , Limited onsite parking

Transport

  • Airport: Heathrow Airport (LHR) (15.1 km / 9.4 mi)
  • Train station: Windsor & Eton Riverside Station (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Macdonald Windsor Hotel offers 120 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, designer toiletries, and complimentary toiletries. This Windsor hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Egyptian cotton linens
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 8 AM to 10 AM.

Scottish Steak Club - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 16
  • Check-in time ends at 2 PM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pet Policy

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 12.50 per person (approximately)
  • Valet parking fee: GBP 35 per night
  • Pet fee: GBP 15 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Macdonald Windsor
  • Macdonald Hotel Windsor
  • Macdonald Windsor
  • Macdonald Windsor Hotel
  • Windsor Hotel Macdonald
  • Windsor Macdonald
  • Windsor Macdonald Hotel
  • Macdonald Windsor Hotel Hotel
  • Macdonald Windsor Hotel Windsor
  • Macdonald Windsor Hotel Hotel Windsor

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.