Meriton - accommodation in Waterloo

Good service

The Shangri-La Sydney was phenomenal. Even before you walk on the door, the most wonderful fragrance greets you. The staff treated me like Royalty upon greeting me. Literally...as there was a Tongan Princess arriving when I did. And they treated me as kindly, graciously and wonderfully as the Princess. The decor was elegant and modern. I felt safe at all times. The hotel and my room were pristine. My junior suite was super spacious with unobstructed views of the Sydney Harbor, the Opera House, distant neighborhoods all along the harbor and in the sitting room, unobstructed city views. All through three large windows with space to sit in and have my coffee in the window!! When staff learned that my birthday was the day after check In, when I entered my room that afternoon i had champaign and a slice of lemon cake. My favorite flavor! And when you stay here, because you should, please treat yourself to a spa day. It was the besr massage i have EVER had in my 55 years. From the care and kindness of my masseuse, to the calm and luxurious decor, it was a beautiful spa day. The hotel is close to multiple activities and excursion pick up locations. Close enough to walk through beautiful neighborhoods on the way to your event location. I will DEFINITELY return to Syndey and stay at the Shangri-La again. As i visit other world destinations I will certainly look for this hotel brand. I loved every moment of my stay and I hope you do too!

Loved it