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3.8 out of 5

"Our cabin appeared very new and we had nothing to complain about. Excellent value. " More

By a verified traveller on Mon 16 Mar 2020

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Hotel Description

At Colonial Tweed Holiday & Home Park you'll be 4 km (2.5 mi) from Kirra Beach and 4.5 km (2.8 mi) from Coolangatta Beach. Highlights at this campground include an outdoor swimming pool and in-room free WiFi.

You can enjoy furnished balconies or patios, flat-screen TVs, and coffee/tea makers, featured in all 8 individually decorated accommodations. Refrigerators, microwaves, and room service make in-room dining convenient. Ceiling fans and irons/ironing boards are also available. Limited housekeeping is available.

This smoke-free campground offers free WiFi in public areas, a library, and a terrace. Other amenities include laundry facilities, a garden, and barbecue grills. There's also the convenience of free self parking.

Attractions within a 15-minute drive of this 4-star Tweed Heads South campground include Currumbin Wildlife Sanctuary and Greenmount Beach.

Riverview Cottage

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
AU$191* Per night/room 5 Jun. - 6 Jun.

Riverview Cabin

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Terranora Cabin

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

The VIlla

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Superior Cabin

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Studio Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Colonial Tweed Holiday & Home Park ratings based on 6 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Colonial Tweed Holiday & Home Park

Everyone (2) Couples (3) Family (3)
1 out of 5
Whilst searching for a Last minute booking of this property, the Wotif app defaulted to the 22nd of the month which in turn booked me in days after requiring accommodation. We arrived to check in only to find out the mistake. The staff, whilst lovely, took no ownership or giving much direction of options so we ended up cancelling our night away as everything was booked out. When contacted to get more details of refund was told they can’t do it because it’s through a third party. Wotif could not do anything bc property online policy is no cancellation within 2 weeks which is ridiculous! No one wanted to help through this red tape. I was only in town a few days so couldn’t take the later booking. I spoke with the lady over phone and she insisted under no circumstances could they just cancel or at least help me through the cancellation through Wotif. No support or under strong. After I sent an email expressing my disappointment and dissatisfaction of service I heard nothing in return. Poor customer service. No help to resolve or at least understand. My fault for not double checking when back into the app screen for dates but not my fault for it defaulting the dates. An acknowledgement of an easy mistake could very well be rectified by the property and they had plenty of time to resell the room! No follow up of contact is just unprofessional. I do not recommend. BEWARE there is no change or cancellation before two weeks. Rediculous.

Posted by on 8 Apr. 2021

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Comment from Hotel Management

9 Apr. 2021 by Park Manager

3rd Part Apps and their settings are out of our control. However if you do not wish to take up the 12 month credit we sent you via email please do let us know. Your 'no contact' comment is incorrect. Might be a good idea to check your junk mail dated 16th March 21.

5 out of 5

Posted by on 3 Jan. 2021

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Comment from Hotel Management

14 Feb. 2021 by Paula Forbes - Park Manager

Thank you for your review.

4 out of 5

Posted by on 27 Oct. 2020

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5 out of 5
Our cabin appeared very new and we had nothing to complain about. Excellent value.

Posted by on 16 Mar. 2020

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Comment from Hotel Management

16 Mar. 2020 by Colonial Tweed Holiday Park

We are so pleased you enjoyed your stay and that you liked your cabin. Hopefully we shall see you again soon. Regards Paula ~Park Manager

5 out of 5
Lovely & quite, great friendly customer service from proprietors. Close to river for fishing. Nice atmosphere

Posted by on 28 Jan. 2020

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Comment from Hotel Management

28 Jan. 2020 by Paula - Park Manager

I'm so please your enjoyed your stay with us. Park Management

3 out of 5
Location next to Tweed River NSW and close to highway

Posted by on 25 Jan. 2019

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Comment from Hotel Management

30 Jan. 2019 by Park Management

The river view can be very peaceful while on holiday with us. Its also great for fishing.

About the Colonial Tweed Holiday & Home Park

Location 2 Philp Parade, Tweed Heads South, NSW 2486

Property Features

As a guest of Colonial Tweed Holiday & Home Park, you'll find an outdoor pool, a library, and a terrace. Public spaces have free WiFi. Tour/ticket assistance, barbecue grills, and a garden are also featured at Colonial Tweed Holiday & Home Park. Free self parking is available. A complete renovation of Colonial Tweed Holiday & Home Park was completed in 2016. This 4-star Tweed Heads campground is smoke free.

  • 8 guestrooms or units
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Colonial Tweed Holiday & Home Park offers 8 accommodations with coffee/tea makers and irons/ironing boards. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Refrigerators and microwaves are provided. Bathrooms include showers. This Tweed Heads campground provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a limited basis.

  • Private balcony or patio (furnished)
  • In-room dining (limited hours)
  • Flat-screen television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (limited)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ceiling fan
  • Unique furnishings
  • Unique decor

Food & Drink

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 20
  • Check-in time ends at 6:30 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8 AM - 7:00 PM
  • Saturday - Sunday: 9:00 AM - 7:00 PM
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 8 AM - 7:00 PM
  • Saturday - Sunday: 9:00 AM - 7:00 PM
Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 10.0 per stay.
  • Cribs (infant beds) are available for AUD 10.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards.

  • Service animals are allowed
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.0 per stay
  • Rollaway bed fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Colonial Tweed Holiday Home Park Tweed Heads South
  • Colonial Tweed Holiday & Home Park Tweed Heads South
  • Colonial Tweed Holiday Home Park
  • Campsite Colonial Tweed Holiday & Home Park Tweed Heads South
  • Campsite Colonial Tweed Holiday & Home Park
  • Colonial Tweed Holiday Home Park Campsite Tweed Heads South
  • Colonial Tweed Holiday Home Park Campsite
  • Tweed Heads South Colonial Tweed Holiday & Home Park Campsite
  • Colonial Tweed Home Park
  • Colonial Tweed & Home Park
  • Colonial Tweed Holiday & Home Park Campsite
  • Colonial Tweed Holiday & Home Park Tweed Heads South
  • Colonial Tweed Holiday & Home Park Campsite Tweed Heads South

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.