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4.0 out of 5

"Room was spacious enough for what we needed hassle free check in even had tea in the restaurant there would recommend for anyone needing a room in Tra ... " More

By a verified traveller on Wed 08 Jul 2020

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Hotel Description

Quality Inn and Suites Traralgon places you in the heart of Traralgon, connected to the convention center and 0.6 km (0.4 mi) from Traralgon Golf Club. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

Flat-screen TVs with cable channels are featured in all 61 rooms, and you can enjoy free WiFi, coffee/tea makers, and hair dryers. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and room service. Phones, irons/ironing boards, and desks are also available.

The hotel's own bar/lounge is a nice place to enjoy a drink. Business travelers can take advantage of a conference center and a business center. Other amenities include free WiFi in public areas, a fitness center, and a coffee shop/café. Each morning continental breakfast is served between 6:30 AM and 9 AM. There's also free RV/bus/truck parking, along with the convenience of car rentals on site.

With a stay at this 4-star Traralgon hotel, you'll be 3.3 km (2.1 mi) from Latrobe Visitor Information Centre and 3.3 km (2.1 mi) from Traralgon Railway Reservoir Conservation Reserve.

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$99* Per night/room 14 Aug. - 15 Aug.

Queen Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn and Suites Traralgon ratings based on 160 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quality Inn and Suites Traralgon

Everyone (102) Couples (27) Business (2) Family (27)
4 out of 5

Posted by on 15 Jul. 2020

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Comment from Hotel Management

16 Jul. 2020 by qualityinn

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Operations Manager

5 out of 5
Room was spacious enough for what we needed hassle free check in even had tea in the restaurant there would recommend for anyone needing a room in Traralgon

Posted by on 8 Jul. 2020

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Comment from Hotel Management

9 Jul. 2020 by qualityinn

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Operations Manager

3 out of 5
A nice room however the property was quite dated. The restaurant and bar were closed and we had to wait an hour after check in time to access the room as it was not ready.

Posted by on 5 Jul. 2020

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Comment from Hotel Management

5 Jul. 2020 by qualityinn

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Operations Manager

5 out of 5
Have stayed at this property at least 4 times over the past 6 years. Renovated rooms are a good standard and comfortable. Always a pleasant stay. Close proximity and short drive to centre of Traralgon and surrounds. Good Family rooms for those with children

Posted by , from Melbourne on 18 Jun. 2020

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Comment from Hotel Management

18 Jun. 2020 by qualityinn

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Gloria Lam Operations Manager

2 out of 5
Nice place to stay and very clean but the shower was cold (no hot water) and when we used the gym most of the equipment was broken or unusable which was very disappointing! Because of these things we will not be staying again.

Posted by , from Bairnsdale Victoria on 26 Mar. 2020

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Comment from Hotel Management

29 Apr. 2020 by quaolityinnl

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staffs as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Operations Manager

1 out of 5
Booked a Standard Queen Room (#21) for one night on 14/3/20-15/3/20. The bathroom had a slight gassy smell emitting from the toilet area. The exterior of the fridge / freezer unit was physically hot to touch, due to the poor ventilation. (Enclosed in a cabinet) Art was missing from the wall. The bed was comfortable for the couple of hours sleep we managed to get before we had to leave, and go back home due to sub-par after hours support for a faulty Smoke alarm. (From 2:00 am the Smoke Alarm which was situated directly above the bed emitted a loud,annoying, and nauseating noise every 30 seconds). As nobody at Reception, called the After Hours Assistance number and was at first hung up on, then rudely advised by the unidentified "assistant" that he was not prepared to physically come out and respond to our emergency until the morning. When advised that that was not acceptable, and as a result, we had no alternative than to go home and would be expecting a full refund, got hung up on again. Sent an SMS to the Mobile number that we received a welcome message from after booking the room, (her name was May) advising her the same at 3:30 am and disappointingly (but not surprisingly) have had no contact from her, or any other Management or Chain representative. If this is a true indication of Quality Inn's Customer Service values we will most definitely be avoiding this chain in the future.

Posted by on 23 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by qualityinn

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Gloria Lam Operations Manager

4 out of 5

Posted by on 9 Mar. 2020

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Comment from Hotel Management

10 Mar. 2020 by qualityinn

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

4 out of 5
Liked , the room was clean Disliked , the junkies everywhere chain smoking and spitting outside their rooms

Posted by on 18 Jan. 2020

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Comment from Hotel Management

27 Jan. 2020 by GL

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

4 out of 5

Posted by on 16 Jan. 2020

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Comment from Hotel Management

27 Jan. 2020 by GL

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

5 out of 5
The place was fabulous. The only dislike was crossing the busy highway to catch the bus.

Posted by on 31 Dec. 2019

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Comment from Hotel Management

2 Jan. 2020 by Quality Inn

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

About the Quality Inn and Suites Traralgon

Location 5601 Princes Highway, Traralgon, VIC 3844

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Quality Inn and Suites Traralgon offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. A terrace, gift shops/newsstands, and a garden are also featured at the business-friendly Quality Inn and Suites Traralgon. Free self parking is available. Smoking is allowed in designated areas at this 4-star Traralgon hotel.

  • 61 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Tullamarine Airport (MEL) (183 km / 113.7 mi)
  • Train station: Traralgon Station (3.3 km / 2 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Quality Inn and Suites Traralgon offers 61 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. This Traralgon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 9 AM.

Quality Inn and Suites Traralgon has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7 AM - 9:30 PM
  • Saturday - Saturday: 8 AM - 6:30 PM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Reception hours on Sunday are 8 AM-6:30 PM. Guests planning to arrive outside of normal check-in hours must contact this property in advance for check-in instructions.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property's front desk is open during the following times:

  • Monday - Friday: 7 AM - 9:30 PM
  • Saturday - Saturday: 8 AM - 6:30 PM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cribs (infant beds) are available for AUD 5.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place and guests are provided with hand sanitizer.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly touched surfaces are cleaned with disinfectant
  • Number of children who can stay for free – 2
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 9 for adults and AUD 5 for children (approximately)
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Latrobe Convention Centre
  • Quality Inn Latrobe Convention Centre
  • Quality Inn Latrobe Convention Centre Traralgon
  • Quality Latrobe Convention Centre
  • Quality Latrobe Convention Centre Traralgon
  • Comfort Inn Latrobe Motel Traralgon
  • Comfort Inn Latrobe Motel
  • Comfort Inn Latrobe Traralgon
  • Comfort Inn Latrobe
  • Quality Inn Traralgon
  • Quality Traralgon
  • Comfort Inn Suites Latrobe
  • Quality And Suites Traralgon
  • Quality Inn Suites Traralgon
  • Quality Inn and Suites Traralgon Hotel
  • Quality Inn and Suites Traralgon Traralgon
  • Quality Inn and Suites Traralgon Hotel Traralgon

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.