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W Sydney

5.0 star property
Luxury hotel with 3 restaurants and full-service spa

Photo gallery for W Sydney

Indoor pool, outdoor pool, pool cabanas (surcharge), pool loungers
Exterior
Poolside bar
4 bars/lounges, poolside bar
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym
The current price is AU$369
includes taxes & fees
16 Dec - 17 Dec

Explore the area

View map
31 Wheat Road, Sydney, NSW, 2000
  • Place, International Convention Centre Sydney
    ‪3 min walk‬
  • Place, Sydney Town Hall
    ‪5 min walk‬
  • Place, King Street Wharf
    ‪10 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Studio, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Studio, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 75 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View | City view

Standard Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(35 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View (urban)

Suite, 1 Bedroom, City View (urban)

Suite, 1 Bedroom, City View (urban)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Studio, 1 King Bed, City View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed, Harbour View

4 bars/lounges, poolside bar

Deluxe Studio, 1 King Bed, Harbour View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 44 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

Premium bedding, down duvets, pillow-top beds, minibar

Standard Room, 2 Double Beds, City View

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Harbour View

Deluxe Room, 1 King Bed, Harbour View

Deluxe Room, 1 King Bed, Harbour View

9.4 out of 10
Exceptional
(29 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 35 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Harbour View

Deluxe Room, 2 Double Beds, Harbour View | Water view

Deluxe Room, 2 Double Beds, Harbour View

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 35 sq m
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Harbour View

Suite, 1 Bedroom, Harbour View

Suite, 1 Bedroom, Harbour View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 69 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Penthouse)

Suite, 1 Bedroom (Penthouse)

Suite, 1 Bedroom (Penthouse)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 112 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Penthouse)

Suite, 1 Bedroom (Penthouse) | Living room

Suite, 1 Bedroom (Penthouse)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 202 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Studio, 1 Double Bed, Harbour View

Premier Studio, 1 Double Bed, Harbour View | Living area

Premier Studio, 1 Double Bed, Harbour View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 168 sq m
  • Harbour view
  • Sleeps 6
  • 1 Double Bed

View all photos for Deluxe Studio, 1 King Bed

4 bars/lounges, poolside bar

Deluxe Studio, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 76 sq m
  • Harbour view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Studio, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, minibar

Superior Studio, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 75 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio, 1 King Bed, Harbour View

Superior Studio, 1 King Bed, Harbour View | Lounge

Superior Studio, 1 King Bed, Harbour View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 75 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio, 1 Double Bed, City View

Premium bedding, down duvets, pillow-top beds, minibar

Superior Studio, 1 Double Bed, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 75 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Studio, 1 Double Bed, City View

Premium bedding, down duvets, pillow-top beds, minibar

Superior Studio, 1 Double Bed, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Studio, 1 Double Bed, Harbour View

Superior Studio, 1 Double Bed, Harbour View

Superior Studio, 1 Double Bed, Harbour View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

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About the area

Sydney

A luxury stay in the heart of Sydney awaits you at W Sydney. Within just a 15-minute stroll, you'll find QVB and King Street Wharf. Highlights at this hotel include 3 restaurants, 4 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and body scrubs along with access to the sauna and steam room. The restaurant, Level 3 Restaurant, is open for breakfast, lunch and dinner. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the indoor swimming pool, outdoor swimming pool, 24-hour gym and pool cabanas. 14079 square feet (1308 square metres) of event facilities include 8 meeting rooms and conference space. Other amenities include 2 coffee shops/cafes and free Wi-Fi in public areas. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Places within a 30-minute walk of this 5-property class Sydney Central Business District hotel include Royal Botanic Gardens and Circular Quay.

What's nearby

  • International Convention Centre Sydney - 3 min walk - 0.3 km
  • Sydney Town Hall - 5 min walk - 0.5 km
  • QVB - 7 min walk - 0.6 km
  • SEA LIFE Sydney Aquarium - 7 min walk - 0.6 km
  • King Street Wharf - 10 min walk - 0.9 km

Getting around

  • Convention Light Rail Station - 7 min walk
  • Exhibition Centre Station - 13 min walk
  • Sydney Airport (SYD) - 25 min drive

Restaurants

  • ‪Btwn - ‬6 min walk
  • ‪Living Room - ‬1 min walk
  • ‪Planar - ‬2 min walk
  • ‪Home the Venue - ‬2 min walk
  • ‪Adria Rybar & Grill - ‬2 min walk

About this property

W Sydney

Luxury hotel with 3 restaurants and full-service spa
W Sydney offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 3 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 14079 square feet (1308 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury W Sydney. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Sydney hotel is smoke free.

  • 1 building
  • 588 guestrooms or units
  • 30 levels
  • 3 dining venues
  • 4 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • 14079 sq ft of conference space
  • 1308 sq. m of conference space
  • Built in 2023
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
W Sydney offers 588 air-conditioned accommodations with minibars and espresso makers. This individually furnished accommodation has separate sitting areas and includes dining tables. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. LED televisions come with premium cable channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Sydney hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Similar properties

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Sofitel Sydney Darling Harbour
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,005 reviews
The price is AU$342
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered valet parking on site (AUD 100 per day)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AUD 60 for adults and AUD 35 for children
  • 2 coffee shops/cafes
  • 3 restaurants
  • 4 bars/lounges
  • A poolside bar

Restaurants on site

  • Level 3 Restaurant
  • Living Room
  • Rooftop Restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Outdoor pool

Family friendly

  • Dining table
  • In-room cot
  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,079 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • High-pile carpet in room
  • Lift
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 30 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Children's robes
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.95 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's valet parking has a maximum vehicle height limit of 5.6 feet (1.7 metres).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 60 for adults and from AUD 35 for children
  • Valet parking fee: AUD 100 per day
  • Credit card charges are subject to a surcharge of 1.95 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash.
    Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:00 AM to 5:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

W Sydney Hotel
W Sydney Sydney
W Sydney Hotel Sydney

Frequently asked questions

What is the cancellation policy at W Sydney?

W Sydney offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at W Sydney?

As of 15 Dec 2025, prices found for a 1-night stay for 2 adults at W Sydney on 16 Dec 2025 start from AU$369.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at W Sydney?

Yep, W Sydney has covered valet parking for AUD 100 per day. Onsite parking is limited (max 1 space per unit).

Are there any beaches close to W Sydney?

The closest beach to W Sydney is Bondi Beach (7.2 km).

Is there a spa on site at W Sydney?

Yep, there is an onsite spa at W Sydney. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs and facials, as well as hot stone massages.

Does W Sydney have a pool?

W Sydney has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger. The pool is open 6:00 AM to 5:30 PM.

What luxury perks are available at W Sydney?

W Sydney features a full-service spa, an outdoor pool and an indoor pool. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes W Sydney a romantic place to stay?

Couples spa treatments and poolside dining, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at W Sydney.

Is W Sydney family-friendly?

You bet! With amenities such as children's meals and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that W Sydney is a hit with families.

Are there hot tubs in the rooms at W Sydney?

No, but there are deep-soaking baths in the guestrooms.

Does W Sydney serve breakfast?

Sure does, buffet breakfast is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at W Sydney?

No, W Sydney does not offer an airport shuttle service.

Is there a bar or restaurant at W Sydney?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at W Sydney?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at W Sydney?

No, only service animals are allowed.

W Sydney Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 480 out of 702 reviews
Rating 8 - Good. 109 out of 702 reviews
Rating 6 - Okay. 62 out of 702 reviews
Rating 4 - Poor. 25 out of 702 reviews
Rating 2 - Terrible. 26 out of 702 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

benny

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was greta, the service was perfect and we loved the bottle of champagne to celebrate our 15th anniversary
Stayed 1 night in Nov 2025

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great time
Stayed 1 night in Nov 2025

10/10 Excellent

Aaron

Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Oct 2025

10/10 Excellent

Analiza

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing we enjoyed and staffs very helpful and they did give me cake for breakfast is my birthday tomorrow, I was surprised, we are checking out today thank you W.hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Angela

Travelled with group
Liked: Staff & service, property conditions & facilities
The pool closed a little too early. Excellent service, lovely room
Stayed 1 night in Oct 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, the pool on level 22 was absolutely disgusting, we have stayed 3 times now and always such a pleasure but this time around it was disappointing, I did call and complain not sure if was cleaned. we left not very happy with the experience
Stayed 1 night in Oct 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Oct 2025

6/10 Okay

Frances

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
We stayed during the School holidays on the long weekend and on the Sunday, kids only had access to small indoor pool. It was crowded, uncomfortable and a huge disappointment. W hotel need to think about the broaded market.
Stayed 1 night in Oct 2025

10/10 Excellent

Sherry

Stayed 3 nights in Sep 2025

2/10 Terrible

Aaron

Disliked: Cleanliness, staff & service, property conditions & facilities
We were so disappointed with this visit. The room had stains on the couch the floor was dirty and room was ordinary to say the least. We had the buffet breakfast and the amount of cold food that should have been hot was a joke, we should report it to local health authorities. The W is in business to go out of Buisness. The top floor bar had the rudest staff we have seen and in fact we left with in 3 minutes.
Stayed 1 night in Sep 2025

10/10 Excellent

Willy

Stayed 1 night in Sep 2025

10/10 Excellent

Jade

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Clean, spacious rooms and perfect location. Will stay again!
Stayed 2 nights in Sep 2025

10/10 Excellent

Suriantin

Clean , good service , good location, nice room.
Stayed 3 nights in Sep 2025

6/10 Okay

ANTIONETTE

Stayed 1 night in Aug 2025

10/10 Excellent

Dev

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely as always
Stayed 2 nights in Sep 2025

10/10 Excellent

Justin

Stayed 1 night in Sep 2025

10/10 Excellent

rhys

Stayed 1 night in Sep 2025

10/10 Excellent

Josephine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
View from my room
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Christiana

Stayed 1 night in Aug 2025

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the W Hotel, great location, hotel and staff, wiuld highly recommend. Will be back!
Stayed 6 nights in Aug 2025

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

JUNWEI

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 1 night in Aug 2025