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4.7 out of 5

"Clean rooms, great staff and just across the court yard to the West HQ for dinner. Great family motel. " More

By a verified traveller on Sat 12 Jun 2021

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Hotel Description

A luxury stay in Sydney awaits you at Novotel Sydney West HQ Hotel. You'll be steps from Sydney Coliseum Theatre and 2.8 km (1.7 mi) from Blacktown International Sportspark. Highlights at this hotel include in-room free WiFi, free Internet, and LCD TVs.

All 164 rooms feature digital TV, coffee/tea makers, and free bottled water. Refrigerators, safes, and hair dryers are also available.

This business-friendly hotel offers free WiFi in public areas, a business center, and concierge services. Additionally, you'll find a conference center and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of free self parking.

Within a 15-minute drive of this 4.5-star Rooty Hill hotel, attractions include Featherdale Wildlife Park and Hillsong Church.

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max
AU$136* Per night/room 20 Jun. - 21 Jun.

Superior Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Novotel Sydney West HQ Hotel ratings based on 532 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Sydney West HQ Hotel

Everyone (324) Couples (77) Business (4) Students (1) Family (129)
5 out of 5
Clean rooms, great staff and just across the court yard to the West HQ for dinner. Great family motel.

Posted by on 12 Jun. 2021

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5 out of 5
It was very modern and luxurious!

Posted by on 28 May 2021

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4 out of 5
Good location for access to western Sydney attractions and events

Posted by on 28 May 2021

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5 out of 5
Superb

Posted by on 22 May 2021

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2 out of 5
The room itself was lovely and spacious but outside the hotel is absolutely chaotic with the club being right next door. Only 1 lift was working when we stayed here which was really hard having a few kids with us and everyone wanting to squish into the lift with us.

Posted by on 13 May 2021

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5 out of 5
Was a lovely relaxing stay as always we choose this hotel is close by to fun activities and great hotel

Posted by on 9 May 2021

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3 out of 5
Large sized room which was excellent. Very clean and spacious. Staff super helpful with needing to heat up meals as no microwave. Only negatives were that our room wasn’t ready on time for our check-in and the hotel was very booked and only had one elevator working.

Posted by on 9 May 2021

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4 out of 5
The lady who checked us in was amazing. She made us feel welcomed. I was really impressed by her customer service.

Posted by on 8 Apr. 2021

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5 out of 5

Posted by on 20 Mar. 2021

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5 out of 5
Was great stay and very convenient to all amenities and friendly staff

Posted by on 14 Mar. 2021

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About the Novotel Sydney West HQ Hotel

Location 33 Railway Street, Rooty Hill, NSW 2766

Property Features

Public spaces have free WiFi and wired Internet. There's an onsite business center. The luxury Novotel Sydney West HQ Hotel also features a terrace, concierge services, and laundry facilities. Limited free parking is available on a first-come, first-served basis. This 4.5-star Sydney hotel is smoke free.

  • 1 building
  • 164 guestrooms or units
  • 6 levels
  • 1600 sq m of conference space
  • Built in 2009
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Terrace
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Sydney Airport (SYD) (54.2 km / 33.7 mi)
  • Train station: Sydney Rooty Hill Station (1.2 km / 0.7 mi)
  • Parking: Free self parking

Room Amenities

Novotel Sydney West HQ Hotel offers 164 accommodations with safes and complimentary bottled water. LCD televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers and hair dryers. This Sydney hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals. Cash is not accepted.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 33 per person (approximately)
  • Late check-out fee: AUD 100.00 (subject to availability)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Hotel Rooty Hill Sydney
  • Novotel Rooty Hill Sydney
  • Novotel Sydney Rooty Hill
  • Novotel Sydney Rooty Hill Hotel Rooty Hill
  • Novotel Sydney Rooty Hill Hotel
  • Novotel Sydney West HQ Hotel Rooty Hill
  • Novotel Sydney West HQ Rooty Hill
  • Novotel Sydney West HQ
  • Novotel Sydney West Hq
  • Novotel Sydney West HQ Hotel Hotel
  • Novotel Sydney West HQ Hotel Rooty Hill
  • Novotel Sydney West HQ Hotel Hotel Rooty Hill

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.