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4.7 out of 5

"Great size room. Easy check in and check out. Can’t complain about anything. " More

By a verified traveller on Sun 19 Jun 2022

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Hotel Description

A luxury stay in Sydney awaits you at Novotel Sydney West HQ Hotel. You'll be steps from Sydney Coliseum Theatre and 2.8 km (1.7 mi) from Blacktown International Sportspark. Highlights at this hotel include in-room free WiFi, free Internet, and LCD TVs.

Enjoy the indoor swimming pool and gym. At the hotel's restaurant, you can grab a bite to eat. Business travelers can take advantage of a conference center and a business center. Other amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of free self parking.

With a stay at this 4.5-star Rooty Hill hotel, you'll be 15.9 km (9.9 mi) from Bella Vista Farm and 16.4 km (10.2 mi) from Norwest Business Park.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$163* Per night/room 10 Jul. - 11 Jul.

Superior Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Novotel Sydney West HQ Hotel ratings based on 521 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Sydney West HQ Hotel

Everyone (320) Couples (77) Business (4) Students (1) Family (119)
5 out of 5
Great size room. Easy check in and check out. Can’t complain about anything.

Posted by on 19 Jun. 2022

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5 out of 5
Good location and lots of dining options from the West HQ next door

Posted by on 7 Jun. 2022

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5 out of 5

Posted by on 3 Jun. 2022

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5 out of 5
Everything was good

Posted by on 29 May 2022

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5 out of 5
We enjoyed our stay. Great parking and very friendly and helpful staff.

Posted by on 16 May 2022

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5 out of 5
I stayed 10 days. Some days they forgot the milk,water etc. I couldn’t get the air con to warm up. I was in room 207

Posted by on 10 May 2022

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5 out of 5
Our flight was cancelled last minute meaning we couldn’t check in when we expected and essentially lost a night of accommodation. While staff couldn’t refund us they were willing to assist as best they could by adding breakfast to our stay and upgrading our room. We really appreciated that small change. The free parking was also an unexpected surprise that we appreciated.

Posted by on 8 May 2022

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5 out of 5
It was a great place to spend the weekend away. It was quiet and close to dining options and the Coliseum theatre.

Posted by on 7 May 2022

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5 out of 5
This hotel 🏨 always surprises me it’s cleanliness friendly staff and the locality is excellent

Posted by on 1 May 2022

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5 out of 5
Close to dining options. Beds comfortable and room large

Posted by on 19 Apr. 2022

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About the Novotel Sydney West HQ Hotel

Location 33 Railway Street, Rooty Hill, NSW 2766

Property Features

Novotel Sydney West HQ Hotel offers its guests an indoor pool and a fitness center. There's a restaurant on site. You'll find a business center on site. Public spaces have free WiFi and wired Internet. The luxury Novotel Sydney West HQ Hotel also features a terrace, a garden, and concierge services. You'll have access to the indoor pool at a partner property. Limited free parking is available on a first-come, first-served basis. This 4.5-star Sydney hotel is smoke free.

  • 1 building
  • 164 guestrooms or units
  • 6 levels
  • 1600 sq m of conference space
  • Built in 2009
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Sydney Rooty Hill Station (1.2 km / 0.7 mi)
  • Parking: Free self parking

Room Amenities

Novotel Sydney West HQ Hotel offers 164 accommodations with safes and complimentary bottled water. LCD televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers and hair dryers. This Sydney hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

  • LCD television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Novotel Sydney West HQ Hotel has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property’s fitness facility will not be available on January 26, 2022, April 25, 2022, December 26, 2022, and January 1, 2023.

This property's pool is closed from December 20 to January 3 yearly.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted.

For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures
  • Guests must provide health documentation

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 33 per person (approximately)
  • Late check-out fee: AUD 100.00 (subject to availability)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Hotel Rooty Hill Sydney
  • Novotel Rooty Hill Sydney
  • Novotel Sydney Rooty Hill
  • Novotel Sydney Rooty Hill Hotel Rooty Hill
  • Novotel Sydney Rooty Hill Hotel
  • Novotel Sydney West HQ Hotel Rooty Hill
  • Novotel Sydney West HQ Rooty Hill
  • Novotel Sydney West HQ
  • Novotel Sydney West Hq
  • Novotel Sydney West HQ Hotel Hotel
  • Novotel Sydney West HQ Hotel Rooty Hill
  • Novotel Sydney West HQ Hotel Hotel Rooty Hill

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.