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SureStay by Best Western New Inn Richmond

2.0 star property
Hotel with free parking, near Western Sydney University Hawkesbury Campus

Photo gallery for SureStay by Best Western New Inn Richmond

Room amenity
Exterior
Garden
Deluxe Room, Multiple Beds, Non Smoking, Balcony | Room amenity
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi
The current price is AU$167
includes taxes & fees
9 Nov - 10 Nov

Explore the area

View map
51 Bosworth St, Richmond, Sydney, NSW, 2753, Richmond, NSW, 2753
  • Place, Western Sydney University Hawkesbury Campus
    ‪12 min walk‬
  • Place, Hawkesbury River
  • Place, Hawkesbury Race Club
    ‪5 min drive‬

Room options

View all photos for Deluxe Room, Multiple Beds, Non Smoking, Balcony

Soundproofing, iron/ironing board, free WiFi, bed sheets

Deluxe Room, Multiple Beds, Non Smoking, Balcony

Highlights

Soundproofed
TV
Coffee/tea maker
Electric kettle
Cable channels
Daily housekeeping
Wardrobe
Iron/ironing board
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Standard Room, 1 Queen Bed, Non Smoking, Microwave

Standard Room, 1 Queen Bed, Non Smoking, Microwave

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
TV
Coffee/tea maker
Electric kettle
Cable channels
Daily housekeeping
Wardrobe
Iron/ironing board
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Microwave

Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Room, Multiple Beds, Non Smoking, Microwave

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
TV
Coffee/tea maker
Electric kettle
Cable channels
Daily housekeeping
Wardrobe
Iron/ironing board
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking, Microwave

Soundproofing, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking, Microwave

Highlights

Soundproofed
TV
Coffee/tea maker
Electric kettle
Cable channels
Daily housekeeping
Wardrobe
Iron/ironing board
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Room, Multiple Beds, Accessible, Non Smoking (Pet Friendly)

Soundproofing, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds, Accessible, Non Smoking (Pet Friendly)

Highlights

Soundproofed
TV
Coffee/tea maker
Electric kettle
Cable channels
Daily housekeeping
Wardrobe
Iron/ironing board
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

1 Queen Bed, Non-Smoking, Standard Room, Work Desk, Microwave, Wi-Fi, Air-Conditioned

  • Sleeps 2

1 Queen 2 Single Beds, Non-Smoking, Family Room, Microwave, Wi-Fi, Air-Conditioned, Bathtub

  • Sleeps 4

2 Queen 2 Single Beds, Non-Smoking, Deluxe Room, Family Room, Balcony, Microwave, Wi-Fi

  • Sleeps 6

Accessible-1 Queen 3 Single Beds, Mobility Accessible, Roll In Shower, Family Room, Wi-Fi, Pet Friendly Room, Non-Smoking

  • Sleeps 5

1 Queen And 1 Single, Non-Smoking, Standard Room, Work Desk, Microwave, Wi-Fi, Air-Conditioned

  • Sleeps 3

Twin Room

  • Sleeps 3

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About the area

Sydney

SureStay by Best Western New Inn Richmond puts you in the centre of Sydney, 1.2 km (0.8 mi) from Western Sydney University Hawkesbury Campus and 4.5 km (2.8 mi) from Hawkesbury Race Club. Highlights at this hotel include free in-room WiFi. .This hotel has free WiFi in public areas, a 24-hour front desk and a garden. There's also the convenience of free self parking. .Sights within a 15-minute drive of this Richmond hotel include Hawkesbury River and The Australiana Pioneer Village.

What's nearby

  • Western Sydney University Hawkesbury Campus - 12 min walk - 1.1 km
  • Hawkesbury Race Club - 5 min drive - 5.0 km
  • The Australiana Pioneer Village - 15 min drive - 15.3 km
  • Penrith Whitewater Stadium - 20 min drive - 21.1 km
  • Sydney International Regatta Centre - 23 min drive - 23.0 km

Getting around

  • Sydney Richmond Station - 9 min walk
  • Sydney Airport (SYD) - 64 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Lennox St Social - ‬2 min walk
  • ‪KFC - ‬3 min walk
  • ‪R.G. McGees - ‬9 min walk
  • ‪Tastify - ‬10 min walk

About this property

SureStay by Best Western New Inn Richmond

Hotel with free parking, near Western Sydney University Hawkesbury Campus
SureStay by Best Western New Inn Richmond offers its guests a garden. WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this Sydney hotel.

  • 20 guestrooms or units
  • Front desk (24 hours)
  • Garden
  • Smoking in designated areas
SureStay by Best Western New Inn Richmond offers 20 accommodations with coffee/tea makers and an iron/ironing board. Televisions come with cable channels. This Sydney hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Entertainment

  • 21-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 2 per cent for credit card payments
Guests will receive an access code

Access methods

Access code, staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 

Property Registration Number ABN 68 647 175 513

Property is also known as

New Inn Motel Richmond
Surestay By Richmond Richmond
SureStay by Best Western New Inn Richmond Motel
SureStay by Best Western New Inn Richmond Richmond
SureStay by Best Western New Inn Richmond Motel Richmond

Frequently asked questions

Is parking available at SureStay by Best Western New Inn Richmond?

Yep, SureStay by Best Western New Inn Richmond has a free self car park.

How much does it cost to stay at SureStay by Best Western New Inn Richmond?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at SureStay by Best Western New Inn Richmond on 9 Nov 2025 start from AU$166.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at SureStay by Best Western New Inn Richmond?

No, SureStay by Best Western New Inn Richmond does not offer an airport shuttle service.

What time are check-in & check-out at SureStay by Best Western New Inn Richmond?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at SureStay by Best Western New Inn Richmond?

No, pets are not allowed.

SureStay by Best Western New Inn Richmond Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 17 out of 29 reviews
Rating 8 - Good. 8 out of 29 reviews
Rating 6 - Okay. 2 out of 29 reviews
Rating 4 - Poor. 1 out of 29 reviews
Rating 2 - Terrible. 1 out of 29 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hugh

Liked: Cleanliness, amenities
Staff & Manager were excellent, the rooms were clean & spotless, the rooms were a good size, very roomy for families. The motel was close to most things which made it easy to do some touring of the Hawkesbury District.
Stayed 2 nights in Oct 2025

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Tracy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went above and beyond as I requested a ground floor room and got it after a phone call.
Stayed 2 nights in Jul 2025

8/10 Good

Tammie

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was very hard
Stayed 2 nights in Jun 2025

6/10 Okay

Sybil

Liked: Amenities
Reasonable for cost
Stayed 3 nights in May 2025

8/10 Good

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable, older air-conditioner was a little noisy but we were able to ignore it. Staff helpful.
Stayed 1 night in May 2025

10/10 Excellent

Hayden

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very comfortable clean and tidy. The team members were lovely and kind Thank you for a lovely stay
Stayed 1 night in May 2025

4/10 Poor

Aaron

Stayed 1 night in Apr 2025

6/10 Okay

Philippa

Travelled with partner
Liked: Cleanliness
Property was dated but clean. I was very annoyed that I received 6 emails and two phone calls regarding my check in information. Just ridiculous and wasting my time.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Late booking while travelling and very late arrival, great polite assistance - good service
Stayed 1 night in Mar 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service
The shower was in the bath. There was a non-slip mat but with nothing to hold onto for support I found it difficult.
Stayed 1 night in Mar 2025

8/10 Good

Raed

Stayed 1 night in Feb 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

tracy

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very big, and the property manager was always working and cleaning. It was great to be able to have a microwave and toaster and jug. Check in very easy with keypad options.
Stayed 1 night in Feb 2025

8/10 Good

greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
can't do it
Stayed 1 night in Feb 2025

10/10 Excellent

Debra

Liked: Cleanliness, property conditions & facilities, room comfort

Overnight stay

Easy checkin, received a PIN code for keypad door lock. Room was spacious and clean. Bed was comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find. Great size of the room. Being from the country, we really liked the peace and quiet during the night. Please do not publish my name in connection with review, thanking you.
Stayed 1 night in Oct 2024

10/10 Excellent

fay

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place to stay for 2 nights with 3 small children as well. It exceeded my expectations.
Stayed 2 nights in Oct 2024

10/10 Excellent

Greg

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real to town. Easy after hours check in. Comfortable bed. Very clean. Very quiet
Stayed 1 night in Sep 2024