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4.5 out of 5

"The room was great and staff friendly and accommodating. The storage in the hotel was limited and the size of the fridge was insanely small. We contin ... " More

By a verified traveller on Tue 14 Apr 2020

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Hotel Description

A luxury stay in Sydney awaits you at West Hotel Sydney, Curio Collection by Hilton. You'll find King Street Wharf a few steps away and Pitt Street Mall within a 10-minute stroll. Highlights at this hotel include a restaurant, a 24-hour fitness center, and a bar/lounge.

All 182 rooms feature WiFi, LCD TVs, and espresso makers. Refrigerators and round-the-clock room service make in-room dining convenient. Nice touches to enhance your stay include bathrobes and free toiletries, while pillow menus and down comforters invite a good night's rest. Free bottled water, safes, and hair dryers are also available.

The restaurant, Solander Dining, serves Modern European cuisine and is open for breakfast, brunch, lunch, and dinner. Solander Bar is the hotel's own bar, serving drinks along with light fare. Business travelers can take advantage of conference space and a meeting room. Added amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11 AM. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4.5-star Sydney Central Business District hotel include Cockle Bay Wharf and Queen Victoria Building.

Room, 1 King Bed (Acacia)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$168* Per night/room 3 Aug. - 4 Aug.

Deluxe Twin Room (Banksia)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed (Banksia)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed (Banksia Plus)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed (Waratah)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Room (Acacia)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

West Hotel Sydney, Curio Collection by Hilton ratings based on 114 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for West Hotel Sydney, Curio Collection by Hilton

Everyone (86) Couples (16) Family (5)
4 out of 5
The room was great and staff friendly and accommodating. The storage in the hotel was limited and the size of the fridge was insanely small. We continued to have to request ice buckets to keep out drinks cool, which was inconvenient and not ideal. A standard size bar fridge would have been great.

Posted by , from Newcastle on 14 Apr. 2020

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Comment from Hotel Management

19 Apr. 2020 by West Hotel Team

Thank you for sharing your review, we really appreciate the time taken. We hope that our rooms and warm hospitable team has encouraged you to return in the future as we will look forward to welcoming you back.

4 out of 5

Posted by on 9 Mar. 2020

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Comment from Hotel Management

10 Mar. 2020 by West Hotel Team

Thank you for sharing your rating, we look forward to welcoming you back soon.

5 out of 5
Will definitely stay again. Very new clean and tidy Had a wonderful experience and I will definitely stay again on my next trip. Cheer Josephine

Posted by on 2 Mar. 2020

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Comment from Hotel Management

3 Mar. 2020 by West Hotel

Thank you for your perfect rating, we are glad to hear that you had a wonderful experience. We look forward to welcoming you on your next trip.

5 out of 5

Posted by on 15 Feb. 2020

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Comment from Hotel Management

16 Feb. 2020 by West Hotel Team

Thank you for your 5 star rating and we look forward to welcoming you back soon.

5 out of 5

Posted by on 9 Feb. 2020

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Comment from Hotel Management

10 Feb. 2020 by West Hotel Team

Thank you for your perfect score, we really appreciate it. We look forward to welcoming you back soon.

5 out of 5
Beautiful, quiet and very comfortable. I didn't want to leave. In a fantastic precinct. The bed was so luxuriously comfortable and rooms dinner service was excellent.

Posted by on 1 Feb. 2020

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Comment from Hotel Management

2 Feb. 2020 by West Hotel Team

Thank you for sharing your review following your stay at our boutique hotel. We look forward to welcoming you back soon.

5 out of 5
Great service, clean and light filled rooms, quiet, good sized and clean bathroom, modern

Posted by on 27 Jan. 2020

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Comment from Hotel Management

27 Jan. 2020 by West Hotel Team

Thank you for sharing your review following your stay with us. We look forward to welcoming you back soon!

5 out of 5

Posted by on 8 Dec. 2019

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Comment from Hotel Management

8 Dec. 2019 by West Hotel Team

Thank you for your perfect rating, we really appreciate it! We look forward to welcoming you back soon.

5 out of 5

Posted by on 24 Oct. 2019

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Comment from Hotel Management

24 Oct. 2019 by West Hotel Team

Thank you for your 5 star rating, we really appreciate it and look forward to welcoming you back soon!

4 out of 5
Smallest fridge I have ever come accross, and restaurant/bar very limited

Posted by on 20 Oct. 2019

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Comment from Hotel Management

20 Oct. 2019 by West Hotel Team

Thank you for sharing your review following your stay. Our boutique hotel is proud to offer an environmentally friendly micro fridge to our guests. We would like to let you know for your interest that our restaurant offers and showcases only Australian inspired fauna and flora dishes. We look forward to welcoming you back soon.

About the West Hotel Sydney, Curio Collection by Hilton

Location 65 Sussex Street, Sydney, NSW 2000

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury West Hotel Sydney, Curio Collection by Hilton. Parking is available for a fee. This 4.5-star Sydney hotel is smoke free.

  • 182 guestrooms or units
  • 8 levels
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (17.7 km / 11 mi)
  • Train station: Sydney Circular Quay Station (1.7 km / 1.1 mi)
  • Metro station: Wynyard Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

West Hotel Sydney, Curio Collection by Hilton offers 182 accommodations with espresso makers and safes. Beds feature down comforters. A pillow menu is available. LCD televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Sydney hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • In-room dining (24 hours)
  • LCD television
  • Refrigerator
  • Espresso maker
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11 AM.

Solander Dining - Overlooking the garden, this restaurant specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner.

Solander Bar - Overlooking the garden, this bar serves light fare only. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place.Contactless check-out is available.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not follow sanitisation practices of any association
  • UnionPay
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly touched surfaces are cleaned with disinfectant
  • Debit cards
  • Number of children who can stay for free – 12
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 15 and AUD 40 per person (approximately)
  • Fee for in-room wireless Internet: AUD 14.95 per night (2-device limit, rates may vary)
  • Covered self parking fee: AUD 54.00 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • West Hotel Sydney Curio Collection Hilton
  • West Hotel Curio Collection Hilton
  • West Sydney Curio Collection Hilton
  • West Curio Collection Hilton
  • West Hotel Sydney, Curio Collection by Hilton Hotel
  • West Hotel Sydney, Curio Collection by Hilton Sydney
  • West Hotel Sydney, Curio Collection by Hilton Hotel Sydney

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.