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West Hotel Sydney, Curio Collection by Hilton

4.5-star property
65 Sussex Street, Sydney, NSW 1800 796 370
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4.5 out of 5
Excellent!
See all 126 Wotif Reviews

"The hotel should inform us of parking prices for the car park as we paid more in advance but if we booked through the hotel it was cheaper. " More

By a verified traveller on Thu 29 Apr 2021

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Hotel Description

A luxury stay in Sydney awaits you at West Hotel Sydney, Curio Collection by Hilton. You'll find King Street Wharf a few steps away and Pitt Street Mall within a 10-minute stroll. Highlights at this hotel include a restaurant, a 24-hour fitness center, and a bar/lounge.

WiFi, LCD TVs, and espresso makers are featured in all 182 soundproofed rooms. Refrigerators and round-the-clock room service make in-room dining convenient. Nice touches to enhance your stay include bathrobes and free toiletries, while pillow menus and down comforters invite a good night's rest. Free bottled water, safes, and hair dryers are also available.

The restaurant, Solander Dining, serves Modern European cuisine and is open for breakfast and dinner. Solander Bar is the hotel's own bar, serving drinks along with dinner and light fare. Business travelers can take advantage of conference space and a meeting room. Added amenities include free WiFi in public areas and laundry facilities. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4.5-star Sydney Central Business District hotel include Cockle Bay Wharf and Queen Victoria Building.

Room, 1 King Bed (Acacia)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$179* Per night/room 17 Jun. - 18 Jun.

Deluxe Twin Room (Banksia)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed (Banksia)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed (Banksia Plus)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed (Waratah)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Room (Acacia)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

West Hotel Sydney, Curio Collection by Hilton ratings based on 126 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for West Hotel Sydney, Curio Collection by Hilton

Everyone (90) Couples (20) Family (8)
5 out of 5
All good

Posted by on 14 Jun. 2021

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5 out of 5

Posted by on 31 May 2021

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4 out of 5
very good

Posted by on 29 Apr. 2021

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Comment from Hotel Management

30 Apr. 2021 by West Hotel Management

Thank you for taking the time to leave a review. We are glad to hear that you enjoyed your stay and we look forward to welcoming you back to West Hotel soon.

4 out of 5
The hotel should inform us of parking prices for the car park as we paid more in advance but if we booked through the hotel it was cheaper.

Posted by on 29 Apr. 2021

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Comment from Hotel Management

30 Apr. 2021 by West Hotel Management

Thank you for taking the time to leave a review. We are glad to hear that you enjoyed your stay and we look forward to welcoming you back to West Hotel soon.

4 out of 5
Rooms are very tiny for the price paid per night.

Posted by on 15 Apr. 2021

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Comment from Hotel Management

16 Apr. 2021 by West Hotel Management

Thank you for taking the time to leave a review. We look forward to welcoming you back to West Hotel soon.

5 out of 5

Posted by on 11 Apr. 2021

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Comment from Hotel Management

21 Apr. 2021 by West Hotel Management

Thank you for taking the time to leave a review. We look forward to welcoming you back soon.

5 out of 5
Thought the complimentary water and snacks were a great inclusion. The handrail in the shower was very useful. The room was very quiet and relaxing. Only dislike was the damp smell on entering the hotel each time.

Posted by on 5 Apr. 2021

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Comment from Hotel Management

6 Apr. 2021 by West Hotel Management

Thank you for taking the time to leave your feedback and we are glad to hear that you enjoyed your stay. We look forward to welcoming you back again soon!

5 out of 5
Excellent sanitisation cleaning in hotel room-Room has sealed sticker in door like it’s brand new

Posted by on 5 Apr. 2021

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Comment from Hotel Management

6 Apr. 2021 by West Hotel Management

Thank you for taking the time to leave your feedback and we are glad to hear that you enjoyed your stay. We look forward to welcoming you back again soon!

4 out of 5
Great location, loved the decor. Only negative was the strange bathroom door which didn't really close properly meaning there wasn't much privacy...

Posted by on 3 Apr. 2021

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Comment from Hotel Management

9 Apr. 2021 by West Hotel Management

Thank you for taking the time to leave a review and we are glad to hear that you enjoyed your stay. We look forward to welcoming you back again soon!

3 out of 5

Posted by on 3 Apr. 2021

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Comment from Hotel Management

13 Apr. 2021 by West Hotel Management

Thank you for taking the time to leave a rating. We look forward to welcoming you back soon.

About the West Hotel Sydney, Curio Collection by Hilton

Location 65 Sussex Street, Sydney, NSW 2000

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury West Hotel Sydney, Curio Collection by Hilton. Parking is available for a fee. This 4.5-star Sydney hotel is smoke free.

  • 182 guestrooms or units
  • 8 levels
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Sydney Airport (SYD) (17.7 km / 11 mi)
  • Train station: Sydney Circular Quay Station (2 km / 1.3 mi)
  • Metro station: Wynyard Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

West Hotel Sydney, Curio Collection by Hilton offers 182 accommodations with espresso makers and safes. Beds feature down comforters. A pillow menu is available. LCD televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Sydney hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • In-room dining (24 hours)
  • LCD television
  • Refrigerator
  • Espresso maker
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Solander Dining - This restaurant specializes in Modern European cuisine and serves breakfast and dinner.

Solander Bar - Overlooking the garden, this bar serves dinner and light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 12
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10 and AUD 50 per person (approximately)
  • Fee for in-room wireless Internet: AUD 14.95 per night (2-device limit, rates may vary)
  • Covered self parking fee: AUD 54.00 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • West Hotel Sydney Curio Collection Hilton
  • West Hotel Curio Collection Hilton
  • West Sydney Curio Collection Hilton
  • West Curio Collection Hilton
  • West Hotel Sydney, Curio Collection by Hilton Hotel
  • West Hotel Sydney, Curio Collection by Hilton Sydney
  • West Hotel Sydney, Curio Collection by Hilton Hotel Sydney

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.