4.5 out of 5

"Excellent experience. Will recommend to others and will definitely stay again. " More

By a verified traveller on Mon 20 Aug 2018

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Hotel Description

A luxury stay in Sydney awaits you at West Hotel Sydney, Curio Collection by Hilton. You'll find King Street Wharf a few steps away and Pitt Street Mall within a 10-minute stroll. Highlights at this hotel include a restaurant, a 24-hour fitness centre and a bar/lounge.

All 182 rooms feature WiFi, LCD TVs and espresso makers. Fridges and round-the-clock room service make in-room dining convenient. Pillow menus and free toiletries are nice touches to enhance your stay. Additionally, free bottled water, safes and hairdryers are available.

The restaurant, Solander Dining, serves Modern European cuisine and is open for breakfast, brunch, lunch and dinner. Solander Bar is the hotel's own bar, serving drinks along with light fare. Conference space and a meeting room are among the business amenities offered. Other amenities include free WiFi in public areas, concierge services and a 24-hour front desk. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11 AM. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4.5-star Sydney Central Business District hotel include Cockle Bay Wharf and Queen Victoria Building.

Room, 1 King Bed (Acacia)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$167 per night

Deluxe Twin Room (Banksia)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed (Banksia)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed (Banksia Plus)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed (Waratah)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Room (Acacia)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

West Hotel Sydney, Curio Collection by Hilton ratings based on 96 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for West Hotel Sydney, Curio Collection by Hilton

Everyone (78) Couples (10) Family (3)
4 out of 5

Posted by on 23 Jun. 2019

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Comment from Hotel Management

23 Jun. 2019 by West Hotel Team

Thank you for your rating, we look forward to welcoming you back very soon.

5 out of 5

Posted by on 17 Jun. 2019

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Comment from Hotel Management

17 Jun. 2019 by West Hotel Team

Thank you for sharing your 5 star rating, we look forward to welcoming you back soon!

5 out of 5

Posted by on 16 Jun. 2019

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Comment from Hotel Management

16 Jun. 2019 by West Hotel Team

Thank you for your review, we look forward to welcoming you back soon!

5 out of 5
So friendly, great staff and great location. Modern and quirky.

Posted by on 16 Jun. 2019

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Comment from Hotel Management

16 Jun. 2019 by West Hotel Team

Thank you for your glowing review, we really appreciate it! We look forward to welcoming you back to West Hotel very soon!

5 out of 5
city access restaurant proximity river access room service in house products probably need a paint soon ,but very good all rounder

Posted by on 11 Jun. 2019

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Comment from Hotel Management

12 Jun. 2019 by West Hotel Sydney

Thank you for sharing you review, we look forward to welcoming you back soon!

3 out of 5
We were given an accessible room when we had no need for one. This meant that some aspects of the room weren’t as user friendly because of the accommodations of the room based on our needs. (Ie. when we used the shower, it flooded the entire bathroom)

Posted by on 11 Jun. 2019

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Comment from Hotel Management

12 Jun. 2019 by West Hotel Team

Thank you for sharing your review. Please accept our sincerest apologies for falling short on your expectations. If you wish to further discuss your concerns, please contact us via info@westhotel.com.au.

5 out of 5
Location was superb close walking distance to everything. Staff were amazing. Room beautiful - had seen previous reviews re too small but we had 2 in a room & plenty of space. Loved it will definitely stay again.

Posted by on 9 Jun. 2019

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Comment from Hotel Management

12 Jun. 2019 by West Hotel Team

Thank you for sharing your feedback following your stay with us. We look forward to welcoming you back soon.

4 out of 5

Posted by on 8 Jun. 2019

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Comment from Hotel Management

12 Jun. 2019 by West Hotel Team

Thank you for your 4 star rating! We look forward to welcoming you back soon!

5 out of 5
Situated close to Darling Harbour and rail transport. Room was well appointed and clean

Posted by on 3 Jun. 2019

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Comment from Hotel Management

3 Jun. 2019 by West Hotel Team

Thank you for sharing your review following your recent stay with us. We look forward to welcoming you back soon.

4 out of 5

Posted by on 2 Jun. 2019

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Comment from Hotel Management

3 Jun. 2019 by West Hotel Team

Thank you for your 4 star rating, we look forward to welcoming you back soon!

About the West Hotel Sydney, Curio Collection by Hilton

Location 65 Sussex Street, Sydney, NSW 2000

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour fitness centre, tour or ticket assistance, and multilingual staff are also featured at the luxury West Hotel Sydney, Curio Collection by Hilton. Parking is available for a fee. This 4.5-star Sydney hotel is smoke free.

  • 182 guestrooms or units
  • 8 levels
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (17.7 km / 11 mi)
  • Train station: Sydney Circular Quay Station (1.3 km / 0.8 mi)
  • Metro station: Wynyard Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

West Hotel Sydney, Curio Collection by Hilton offers 182 forms of air-conditioned accommodation with espresso makers and a safe. A pillow menu is available. Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and a hairdryer. This Sydney hotel provides wireless Internet access for a surcharge. LCD televisions are featured in guestrooms. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • In-room dining (24 hours)
  • LCD television
  • Fridge
  • Espresso maker
  • Coffee maker
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11 AM.

Solander Dining – Overlooking the garden, this restaurant specialises in Modern European cuisine and serves breakfast, brunch, lunch and dinner.

Solander Bar – Overlooking the garden, this bar only serves light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Hotel Policies

Check-in

  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 75.0 per stay.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Union Pay
  • 24-hour check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 15 and AUD 40 per person (approximately)
  • Fee for in-room wireless Internet: AUD 14.95 per night (2-device limit, rates may vary)
  • Self-parking fee: AUD 54.00 per day
  • Rollaway bed fee: AUD 75.0 per stay
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.