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4.0 out of 5

"Mould in shower all the rest was great " More

By a verified traveller on Sat 06 Aug 2022

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Hotel Description

At Ingenia Holidays Sydney Hills you'll be 3.5 km (2.2 mi) from Castle Hill Heritage Park and 4.9 km (3.1 mi) from Castle Towers Shopping Centre. Highlights at this holiday park include an outdoor swimming pool and free self parking.

Enjoy access to 2 outdoor tennis courts along with a kids' swimming pool. Other amenities include laundry facilities, a terrace, and barbecue grills.

Places within a 15-minute drive of this 3.5-star Dural holiday park include Thornleigh Marketplace and Carlingford Court.

Kookaburra Cabin

Bed Count 2 Full Beds Maximum Occupancy 6 Max
AU$100* Per night/room 8 Sep. - 9 Sep.

King Parrot Loft

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Rosella Loft 1

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Magpie Cottage

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Rosella Loft 2

Bed Count 4 Twin Beds Maximum Occupancy 6 Max

Lorikeet Loft

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Ingenia Holidays Sydney Hills ratings based on 130 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Ingenia Holidays Sydney Hills

Everyone (71) Couples (14) Family (42)
5 out of 5
Mould in shower all the rest was great

Posted by on 6 Aug. 2022

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4 out of 5
Our overnight stay was comfortable. The cabin was well equipped. Aircon was instant & kept us warm. The furnishings were modern & in good order. There were ample blankets & pillows. My only negative is that the cleaning of the bathroom could show more attention to detail. e.g around the wall/ floor tiles & general hardware. I would recommend this venue & if we need accommodation in the future, would definitely consider staying again.

Posted by on 9 Jul. 2022

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2 out of 5
Having a seperate bathroom outside cabin. Shower had no pressure. Stains on lounge that looked unhygienic and you sunk in lounge..no support

Posted by on 20 Jun. 2022

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Comment from Hotel Management

24 Jun. 2022 by Lauren

Hi Leanne, Thank you for taking the time to provide us with your feedback after your recent stay at Sydney Hills. We are sorry to hear of your experience, at Ingenia Holidays we strive to create a getaway experience that is enjoyable and comfortable - to hear we fell short of that is disappointing. We have also taken your feedback on board and have passed it on to our park manager to review. Warm Regards, Lauren

5 out of 5

Posted by on 16 May 2022

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5 out of 5
Nice and affordable

Posted by on 2 May 2022

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Comment from Hotel Management

31 May 2022 by Lauren

Hi Kuldip, Thank you for taking the time to provide us with your feedback after your recent stay at Sydney Hills. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Lauren

4 out of 5
The staff are really nice catering to our needs

Posted by on 16 Jan. 2022

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Comment from Hotel Management

18 Jan. 2022 by Lauren

Hi Joel, Thank you for taking the time to provide us with your feedback after your recent stay at Sydney Hills. We are glad to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Lauren

4 out of 5
I like the setting of the park you feel like you are in the sticks but really in Sydney it’s very relaxing

Posted by on 16 Jan. 2022

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Comment from Hotel Management

18 Jan. 2022 by Lauren

Hi Vanessa, Thank you for taking the time to provide us with your feedback after your recent stay at Sydney Hills. We are glad to hear that you enjoyed your stay with us. We look forward to seeing you again in the future. Warm Regards, Lauren

2 out of 5

Posted by on 18 Dec. 2021

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5 out of 5
A very quiet and very pleasant place to share with family and friends

Posted by on 12 Dec. 2021

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Comment from Hotel Management

14 Dec. 2021 by Lauren

Hi Liliana, Thank you for taking the time to provide us with your feedback after your recent stay at Sydney Hills. We are glad to hear that you enjoyed your stay with us. Merry Christmas 🎅 We look forward to seeing you again in the future. Warm Regards, Lauren

3 out of 5
Beds were to hard. Our cabin was old & needs updating. Cleanliness was aversge

Posted by on 28 Oct. 2021

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Comment from Hotel Management

3 Nov. 2021 by Lauren

Hi Robert, Thank you for taking the time to provide us with your feedback after your recent stay at Sydney Hills. We are very sorry to hear of your experience, at Ingenia Holidays we strive to create a getaway experience that is enjoyable and comfortable - to hear we fell short of that is disappointing. We have taken your feedback on board and have passed it onto our park manager to review further. We look forward to seeing you again in the future. Warm Regards, Lauren

About the Ingenia Holidays Sydney Hills

Location 269 New Line Road, Dural, NSW 2158

Property Features

Ingenia Holidays Sydney Hills offers its guests an outdoor pool, outdoor tennis courts, and a children's pool. A terrace, barbecue grills, and laundry facilities are also featured at Ingenia Holidays Sydney Hills. Free self parking is available. This 3.5-star Sydney holiday park is smoke free.

  • 31 guestrooms or units
  • Self-service laundry
  • Terrace
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Playground on site

Parking

Free self parking

Transport

  • Train station: Sydney Pennant Hills Station (7.4 km / 4.6 mi)
  • Parking: Free self parking

Room Amenities

Ingenia Holidays Sydney Hills offers 31 accommodations with air conditioning. Housekeeping is offered on request and irons/ironing boards can be requested.

  • Housekeeping (on request)
  • Iron and ironing board available
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 16
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 9:00 AM - 5:00 PM
  • Sunday - Sunday: 9:00 AM - 5 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Guests can access their accommodation through a private entrance.

This property's front desk is open during the following times:

  • Monday - Saturday: 9:00 AM - 5:00 PM
  • Sunday - Sunday: 9:00 AM - 5 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Private entrance
  • Smoke detector
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Hotel Names

  • Active Holidays Sydney Hills Campground Dural
  • Active Holidays Sydney Hills Campground
  • Active Holidays Sydney Hills Dural
  • Ingenia Holidays Sydney Hills Dural
  • Ingenia Holidays Sydney Hills Campground Dural
  • Ingenia Holidays Sydney Hills Campground
  • Active Holidays Sydney Hills
  • Ingenia Holidays Sydney Hills Campsite Dural
  • Ingenia Holidays Sydney Hills Campsite
  • Ingenia Holidays Sydney Hills Dural
  • Ingenia Holidays Sydney Hills Holiday park
  • Ingenia Holidays Sydney Hills Holiday park Dural
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.