Mantra Chatswood Deals & Reviews (Sydney, AUS)

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Mantra Chatswood, Sydney, current page

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4.3 out of 5

Excellent!

See all 733 Wotif Reviews

"Really fantastic service and a great room. So comfortable and clean, and the reception staff were so friendly and helpful. The old toilet seat was the ... " More

By a verified traveller on Tue 15 Dec 2020

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Hotel Description

Mantra Chatswood places you steps from Chatswood Interchange and within a 10-minute stroll of Mandarin Center. Highlights at this aparthotel include a restaurant, an indoor swimming pool, and a bar/lounge.

You can enjoy a TV with cable channels, and each apartment features WiFi, a coffee/tea maker, and a safe. A minibar provides refreshments, and in-room dining is easy with amenities like a refrigerator, a microwave, and round-the-clock room service. A hair dryer, a phone, and an iron/ironing board are also available.

The restaurant, Melting Pot Bar Bistro, is open for breakfast, lunch, and dinner. Enjoy the fitness center, spa tub, and sauna. Additionally, you'll find free WiFi in public areas, coffee/tea in a common area, and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM. There's also self parking, along with the convenience of car rentals on site.

Sights within a 10-minute walk of this 4-star Chatswood aparthotel include Westfield Chatswood Mall and The Concourse.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

AU$109* Per night/room 28 Jan. - 29 Jan.

Apartment, 2 Bedrooms (Weekly Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Studio (Weekly Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 5 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Apartment, 1 Bedroom (Weekly Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Mantra Chatswood ratings based on 733 Verified Reviews

Review Summary

4.3 out of 5 4.5 out of 5.0

Room cleanliness 4.0 out of 5.0

Service & staff 4.0 out of 5.0

Room comfort 4.0 out of 5.0

Hotel condition 4.0 out of 5.0

Guest reviews for Mantra Chatswood

4 out of 5

Really fantastic service and a great room. So comfortable and clean, and the reception staff were so friendly and helpful. The old toilet seat was the only real downside.

Posted by Emma, from Sydney on 15 Dec. 2020

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5 out of 5

Location great & customer service excellent! I'd definitely stay there again!

Posted by Mel, from Kempsey on 27 Aug. 2020

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Comment from Hotel Management

28 Aug. 2020 by Mantra Chatswood

Dear Guest, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.

4 out of 5

Posted by a verified traveller on 19 Mar. 2020

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Comment from Hotel Management

25 Mar. 2020 by Mantra Chatswood

Dear Guest, Thank you for taking the time to rate your stay. We hope to see you again soon. Kind Regards, Mantra Chatswood

4 out of 5

Lucky to get an upgrade however the AC wasn't good, it gets cold in the living and still hot in the room even I turn on the AC switch for both zone.

Posted by Sweet, from Sydney on 26 Feb. 2020

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Comment from Hotel Management

27 Feb. 2020 by Mantra Chatswood.

Good Morning Sweet, Thanks for taking the time to review our property. I'm glad to hear you enjoyed the room and the upgrade other than the AC. I will be sure to speak with maintenance and make sure the room is checked and any fixes needed are made. I sincerely apologies about the issue with the AC as I know this can make a night's sleep uncomfortable. We shall make sure we do better next time. Sincerely,

5 out of 5

good sized room with a big TV nice bathroom a good place to stay

Posted by mikkkl, from mossy point on 25 Feb. 2020

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Comment from Hotel Management

26 Feb. 2020 by Mantra Chatswood

Dear Mikkkl, Thank you for taking the time to review your stay at Mantra Chatswood. We are so pleased you enjoyed your stay and we hope to see you again soon. Kind Regards, Mantra Chatswood

5 out of 5

Clean comfortable and very close to all modes of transport.

Posted by a verified traveller on 19 Feb. 2020

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Comment from Hotel Management

19 Feb. 2020 by Mantra Chatswood

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mantra Chatswood

5 out of 5

Posted by a verified traveller on 17 Feb. 2020

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Comment from Hotel Management

18 Feb. 2020 by Mantra Chatswood.

Good Morning, Thank you for taking the time to leave us an amazing rating for our hotel, we greatly appreciate this and look forward to welcoming you back again. Sincerely,

4 out of 5

Good bits- Clean room and spacious Beds are comfy Great location- close to transport and dining Bad bits- Showers are terrible, in - bath and very low water pressure Didnt listen to request on bed configuration which was a shame

Posted by LJ, from Newcastle on 16 Feb. 2020

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Comment from Hotel Management

18 Feb. 2020 by Mantra Chatswood.

Good Morning LJ, Thanks for taking the time to leave us a review of our hotel we really appreciate this. I'm glad to hear that the room and beds were to your liking, also being located in the heart of Chatswood and not too far from the CBD is very convenient for our guests. I apologies that the bathroom and water pressure was not to your liking I will forward this to hotel management. Finally I will find out what happened with the bedding situation after speaking with housekeeping, once again I am sorry about these inconveniences to your stay. Sincerely,

4 out of 5

Posted by a verified traveller on 16 Feb. 2020

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Comment from Hotel Management

18 Feb. 2020 by Mantra Chatswood.

Good Morning, Thank you for taking the time to leave us rating for our hotel, we greatly appreciate this and look forward to welcoming you back again. Sincerely,

2 out of 5

No hot water in the morning. When I spoke to reception about it they told me that was usually the case at peak hour most mornings.

Posted by a verified traveller on 12 Feb. 2020

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Comment from Hotel Management

13 Feb. 2020 by Mantra Chatswood

Dear Guest, Please accept my sincere apologies for the lack of hot water on Tuesday morning. This is not a regular occurrence and was unfortunately due to our boilers experiencing a fault. The service has since been restored. Kind Regards, Mantra Chatswood

About the Mantra Chatswood

Location 10 Brown Street, Chatswood, NSW 2067

Property Features

As a guest of Mantra Chatswood, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. Event space at this aparthotel measures 1615 square feet (150 square meters). Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Mantra Chatswood. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Mantra Chatswood was completed in December 2019. This 4-star Sydney aparthotel is smoke free.

144 guestrooms or units
9 levels
1615 sq ft of conference space
150 sq m of conference space
Dining venue
Bar or lounge
Business facilities
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (limited hours)
Express check-in
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Newspapers in lobby (free)
Bellhop
Elevator
No smoking on site

Family Friendly Amenities

Indoor pool
Free WiFi
Laundry facilities
Refrigerator
Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

Airport: Kingsford Smith Intl. Airport (SYD) (26.8 km / 16.6 mi)
Train station: Sydney Chatswood Station (0.1 km / 0.1 mi)
Parking: Self parking available for a surcharge

Room Amenities

Mantra Chatswood offers 144 accommodations with minibars and safes. Televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Minibar
In-room dining (24 hours)
Television
Cable channels
Refrigerator
Microwave
Coffee maker
Kitchenware
Shower and tub combination
Housekeeping (daily)
Hair dryer
Safe
Telephone
Iron and ironing board
Desk
Climate control (air conditioning)
Ensuite bathroom
Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.

Melting Pot Bar Bistro - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Hotel Policies

Check-in

Check-in time starts at 2 PM
Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival.

Check-out

Check-out by 10 AM

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are available for AUD 40.0 per night.

Pet Policy

No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines. The property affirms that it adheres to the Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Parking height restrictions apply
Debit cards not accepted
Staffed front desk
Property uses a professional cleaning service
Property is cleaned with disinfectant
Protective clothing is available for guests
Masks are available for guests
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
gap period enforced between guest stays 24 hours
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)

Fees

Guests will be asked to pay the following charges at the property:

Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: AUD 28.00 per person (approximately)
Fee for in-room wireless Internet: AUD 25 per 24-hour period (rates may vary)
Fee for wireless Internet in public areas: AUD 25 per day (rates may vary)
Fee for wired Internet in public areas: AUD 15 (for 2 hours, rates may vary)
Uncovered self parking fee: AUD 25.00 per night (in/out privileges)
Rollaway bed fee: AUD 40.0 per night
Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.

Mantra Chatswood