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4.3 out of 5

"Lucky to get an upgrade however the AC wasn't good, it gets cold in the living and still hot in the room even I turn on the AC switch for both zone. " More

By a verified traveller on Wed 26 Feb 2020

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Hotel Description

Mantra Chatswood places you steps from Chatswood Interchange and within a 10-minute stroll of Mandarin Center. Highlights at this aparthotel include a restaurant, an indoor swimming pool, and a bar/lounge.

You can enjoy a TV with cable channels, and each apartment features WiFi, a coffee/tea maker, and a safe. A minibar provides refreshments, and in-room dining is easy with amenities like a refrigerator, a microwave, and round-the-clock room service. A hair dryer, a phone, and an iron/ironing board are also available.

The restaurant, Melting Pot Bar Bistro, is open for breakfast, lunch, and dinner. Enjoy the fitness center, spa tub, and sauna. Additionally, you'll find free WiFi in public areas, coffee/tea in a common area, and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM. There's also self parking, along with the convenience of car rentals on site.

Sights within a 10-minute walk of this 4-star Chatswood aparthotel include Westfield Chatswood Mall and The Concourse.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$118* Per night/room 9 Jul. - 10 Jul.

Two Bedroom Apartment - Unserviced

Bed Count 1 King Bed Maximum Occupancy 5 Max

Studio - Unserviced

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 5 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

One Bedroom Apartment - Unserviced

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Mantra Chatswood ratings based on 731 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra Chatswood

Everyone (372) Couples (202) Business (4) Family (156)
4 out of 5

Posted by on 19 Mar. 2020

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Comment from Hotel Management

25 Mar. 2020 by Mantra Chatswood

Dear Guest, Thank you for taking the time to rate your stay. We hope to see you again soon. Kind Regards, Mantra Chatswood

4 out of 5
Lucky to get an upgrade however the AC wasn't good, it gets cold in the living and still hot in the room even I turn on the AC switch for both zone.

Posted by , from Sydney on 26 Feb. 2020

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Comment from Hotel Management

27 Feb. 2020 by Mantra Chatswood.

Good Morning Sweet, Thanks for taking the time to review our property. I'm glad to hear you enjoyed the room and the upgrade other than the AC. I will be sure to speak with maintenance and make sure the room is checked and any fixes needed are made. I sincerely apologies about the issue with the AC as I know this can make a night's sleep uncomfortable. We shall make sure we do better next time. Sincerely,

5 out of 5
good sized room with a big TV nice bathroom a good place to stay

Posted by , from mossy point on 25 Feb. 2020

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Comment from Hotel Management

26 Feb. 2020 by Mantra Chatswood

Dear Mikkkl, Thank you for taking the time to review your stay at Mantra Chatswood. We are so pleased you enjoyed your stay and we hope to see you again soon. Kind Regards, Mantra Chatswood

5 out of 5
Clean comfortable and very close to all modes of transport.

Posted by on 19 Feb. 2020

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Comment from Hotel Management

19 Feb. 2020 by Mantra Chatswood

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mantra Chatswood

5 out of 5

Posted by on 17 Feb. 2020

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Comment from Hotel Management

18 Feb. 2020 by Mantra Chatswood.

Good Morning, Thank you for taking the time to leave us an amazing rating for our hotel, we greatly appreciate this and look forward to welcoming you back again. Sincerely,

4 out of 5
Good bits- Clean room and spacious Beds are comfy Great location- close to transport and dining Bad bits- Showers are terrible, in - bath and very low water pressure Didnt listen to request on bed configuration which was a shame

Posted by , from Newcastle on 16 Feb. 2020

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Comment from Hotel Management

18 Feb. 2020 by Mantra Chatswood.

Good Morning LJ, Thanks for taking the time to leave us a review of our hotel we really appreciate this. I'm glad to hear that the room and beds were to your liking, also being located in the heart of Chatswood and not too far from the CBD is very convenient for our guests. I apologies that the bathroom and water pressure was not to your liking I will forward this to hotel management. Finally I will find out what happened with the bedding situation after speaking with housekeeping, once again I am sorry about these inconveniences to your stay. Sincerely,

4 out of 5

Posted by on 16 Feb. 2020

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Comment from Hotel Management

18 Feb. 2020 by Mantra Chatswood.

Good Morning, Thank you for taking the time to leave us rating for our hotel, we greatly appreciate this and look forward to welcoming you back again. Sincerely,

2 out of 5
No hot water in the morning. When I spoke to reception about it they told me that was usually the case at peak hour most mornings.

Posted by on 12 Feb. 2020

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Comment from Hotel Management

13 Feb. 2020 by Mantra Chatswood

Dear Guest, Please accept my sincere apologies for the lack of hot water on Tuesday morning. This is not a regular occurrence and was unfortunately due to our boilers experiencing a fault. The service has since been restored. Kind Regards, Mantra Chatswood

5 out of 5
Refurbished, large rooms, excellent locstion across the road from a major train station and dhopping malls

Posted by on 1 Jan. 2020

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Comment from Hotel Management

5 Jan. 2020 by Mantra Chatswood

Dear Guest, Thank you for your great review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Sincerely - Mantra Chatswood

5 out of 5
It is very good location to station or shopping area.

Posted by on 31 Dec. 2019

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Comment from Hotel Management

1 Jan. 2020 by Mantra Chatswood

Dear Reo, We very much appreciate your comments regarding your stay at the Mantra Chatswood. We hope to welcome you back again soon. Sincerely, Mantra Chatswood

Property Features

As a guest of Mantra Chatswood, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. Event space at this aparthotel measures 1615 square feet (150 square meters). Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Mantra Chatswood. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Mantra Chatswood was completed in December 2019. This 4-star Sydney aparthotel is smoke free.

  • 144 guestrooms or units
  • 9 levels
  • 1615 sq ft of conference space
  • 150 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , WiFi (surcharge)

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Kingsford Smith Intl. Airport (SYD) (26.8 km / 16.6 mi)
  • Train station: Sydney Chatswood Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mantra Chatswood offers 144 accommodations with minibars and safes. Televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.

Melting Pot Bar Bistro - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-out is available.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • Property is cleaned with disinfectant
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Bureau Veritas (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 28.00 per person (approximately)
  • Fee for in-room wireless Internet: AUD 25 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 25 per day (rates may vary)
  • Fee for wired Internet in public areas: AUD 15 (for 2 hours, rates may vary)
  • Uncovered self parking fee: AUD 25.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chatswood Mantra
  • Mantra Apartment Chatswood
  • Mantra Chatswood
  • Mantra Chatswood Hotel Chatswood
  • Mantra Chatswood Hotel Sydney
  • Mantra Chatswood Sydney
  • Mantra Chatswood Aparthotel
  • Aparthotel Mantra Chatswood Chatswood
  • Chatswood Mantra Chatswood Aparthotel
  • Aparthotel Mantra Chatswood
  • Mantra Chatswood Chatswood
  • Mantra Aparthotel
  • Mantra
  • Mantra Chatswood Chatswood
  • Mantra Chatswood Aparthotel
  • Mantra Chatswood Aparthotel Chatswood
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.