4.3 out of 5

"Great location with clean room and helpful staff. Parking available at $25 a night. Lots of dining options and public transport close by. " More

By a verified traveller on Sat 01 Sep 2018

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Hotel Description

Mantra Chatswood places you steps from Chatswood Interchange and within a 10-minute stroll of Mandarin Center. Highlights at this aparthotel include a restaurant, an indoor swimming pool and a bar/lounge.

You can enjoy a TV with cable channels, and each apartment features WiFi, a coffee/tea maker and a safe. A fridge and round-the-clock room service make in-room dining easy, and the minibar provides refreshments. A hairdryer and a desk are also available.

The restaurant, Melting Pot Bar Bistro, is open for breakfast, lunch and dinner. Enjoy the fitness centre, spa tub and sauna. Additionally, you'll find free WiFi in public areas, coffee/tea in a common area and laundry facilities. There's also self parking, along with the convenience of car rentals on site.

Sights within a 10-minute walk of this 4-star Chatswood CBD aparthotel include Westfield Chatswood Mall and The Concourse.

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$137 per night

Two Bedroom Apartment - Unserviced

Bed Count 1 King Bed Maximum Occupancy 5 Max

Studio - Unserviced

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

One Bedroom Apartment - Unserviced

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Mantra Chatswood ratings based on 700 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra Chatswood

Everyone (364) Couples (193) Business (4) Family (142)
5 out of 5
The staff were very nice and helpful.I would definitely come back.

Posted by on 25 Jun. 2019

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Comment from Hotel Management

26 Jun. 2019 by Mantra Chatswood

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mantra Chatswood

4 out of 5
close to train station and buses, major shopping centre within walking distance

Posted by on 23 Jun. 2019

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Comment from Hotel Management

26 Jun. 2019 by Mantra Chatswood

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mantra Chatswood

4 out of 5
The room was good for what I needed it for (overnight stay). The only issue was that the bathroom got flooded when you had a shower as the lip to the shower is not deep enough so the water ended up going everywhere. Which meant if you left anything on the floor of the bathroom it would have been soaked.

Posted by on 17 Jun. 2019

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Comment from Hotel Management

20 Jun. 2019 by Mantra Chatswood

Dear Guest, Thank you for your feedback. We hope to see you again soon. Kind Regards, Mantra Chatswood

5 out of 5
Early checkin was possible and made my stay perfect. Close to train, shops and restaurants, yet quiet.

Posted by on 1 Jun. 2019

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Comment from Hotel Management

11 Jun. 2019 by Mantra Chatswood

Dear Guest, Thank you for your feedback, we hope to see you again soon. Kind Regards, Mantra Chatswood

4 out of 5
The Mantra Chatswood is very close to the local railway station and in a active precinct. It took a few minutes for me to orient myself coming out of the station. A map at the station exit showing the various shopping and pedestrian malls as well as the accommodation hotels/serviced apartments in the precinct would have helped.

Posted by on 19 May 2019

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Comment from Hotel Management

21 May 2019 by Mantra Chatswood

Dear guest, Thank you for taking the time to review the Mantra Chatswood. We are glad to hear you enjoyed your stay and hope to see you again soon. Kind Regards, Mantra Chatswood

4 out of 5

Posted by on 19 May 2019

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Comment from Hotel Management

21 May 2019 by Mantra Chatswood

Thank you for taking the time to score your stay at Mantra Chatswood, we hope to see you gain soon!

4 out of 5
It was a really great location so close to everything. Reception staff were good.

Posted by on 12 May 2019

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Comment from Hotel Management

16 May 2019 by Mantra Chatswood

Dear Guest, Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra Chatswood

3 out of 5
Poor customer service on arrival and throughout, except for one lovely lady who checked us out. No fan on bathroom. Spa didn’t work. Key cards kept failing to work. All these weren’t deal breakers, but mostly the service. The bed was very comfortable!

Posted by on 6 May 2019

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Comment from Hotel Management

11 May 2019 by Mantra Chatswood

Dear guest, Thank you for your review, please accept my apologies for experiencing poor service. If you would like to discuss further please contact the hotel.

4 out of 5
Proximity and position are excellent. The key cards did not work though and we found every time we got into the lift, if the card worked to get to our floor, it would not work on the door to our apartment. We spent a lot of time going backwards to reception to have the keycard reprogrammed, and then up to our floor again😩

Posted by on 2 May 2019

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Comment from Hotel Management

8 May 2019 by Mantra Chatswood

Dear Guest, I am sorry your experienced difficultly with our lifts, I will address this with our maintenance team. Kind Regards Mantra Chatswood

4 out of 5
The customer service was excellent. Good location, nice room, had a microwave and kitchen sink in the studio room. The bed was two single beds pushed together and I found that uncomfortable. I suggest request a double bed and ask not to have to singles pushed together.

Posted by on 26 Apr. 2019

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Comment from Hotel Management

29 Apr. 2019 by Mantra Chatswood

Thank you for your feedback. We will share your feedback with our team.

Renovations + Closures

The property will be renovating from 01 July 2019 until 31 July 2019 (completion date subject to change). The following areas are affected:

  • Exterior

The property will be renovating from 22 July 2019 until 06 August 2019 (completion date subject to change). The following areas are affected:

  • Sauna
  • Swimming pool

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Property Features

As a guest of Mantra Chatswood, you'll find an indoor pool, a spa tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business centre. Event space at this aparthotel measures 1615 square feet (150 square metres). The business-friendly Mantra Chatswood also features multilingual staff, coffee/tea in common area, and concierge services. Parking is available for a fee.

  • 165 guestrooms or units
  • 9 levels
  • 1615 sq ft of conference space
  • 150 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Bellhop
  • Lift

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (26.8 km / 16.6 mi)
  • Train station: Sydney Chatswood Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mantra Chatswood offers 165 forms of air-conditioned accommodation with minibars and a safe. Fridges and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and a hairdryer. In-room wireless Internet access is available for a surcharge. Televisions come with cable channels.

  • Bathrooms are partially open
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Fridge
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Hairdryer
  • Safe
  • Desk
  • Climate control (air conditioning)

Food & Drink

Melting Pot Bar Bistro – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: AUD 28.00 per person (approximately)
  • Fee for in-room wireless Internet: AUD 25 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 25 per day (rates may vary)
  • Fee for wired Internet in public areas: AUD 15 (for 2 hours, rates may vary)
  • Self-parking fee: AUD 25.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 40.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra Chatswood Apartment
  • Mantra Apartment
  • Mantra Chatswood
  • Mantra Chatswood Hotel Sydney
  • Mantra Chatswood Sydney
  • Mantra Chatswood Hotel Chatswood
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.