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4.4 out of 5

"A lovely room in a small hotel. Staff were friendly " More

By a verified traveller on Sun 25 Oct 2020

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Hotel Description

Best Western Plus Hotel Stellar puts you in the heart of Sydney, within just a 10-minute stroll of popular attractions like Australian Museum and Hyde Park. Highlights at this hotel include a restaurant, and in-room kitchenettes and free WiFi.

All 38 soundproofed rooms feature free wired Internet, coffee/tea makers, and safes. Kitchenettes come equipped with refrigerators and microwaves, and room service is also available. Additionally, hair dryers, phones, and irons/ironing boards are available.

For a drink, you can stop by the hotel's own bar/lounge. Additionally, you'll find free WiFi in public areas, a 24-hour business center, and a coffee shop/café. Each morning cooked-to-order breakfast is served between 7 AM and 10 AM. There's also the convenience of self parking.

Attractions within a 10-minute walk of this 4-star Sydney Central Business District hotel include Crown Street and World Square Shopping Centre.

Studio 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$109* Per night/room 17 Jan. - 18 Jan.

Standard Studio, 1 King Bed, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Non Smoking, Park View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room, 2 Queen Beds, Non Smoking, Kitchenette

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Apartment, Multiple Beds, Non Smoking, Kitchen

Bed Count 2 King Beds Maximum Occupancy 6 Max

Best Western Plus Hotel Stellar ratings based on 174 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Hotel Stellar

Everyone (136) Couples (17) Business (3) Family (16)
5 out of 5

Posted by on 3 Dec. 2020

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Comment from Hotel Management

3 Dec. 2020 by Michael

Dear Guest, Thank you for taking the time to write a review. We are delighted that you enjoyed your stay with us. We hope that you come back soon. Best Regards, Management & Staff Best Western Plus Hotel Stellar

5 out of 5
A lovely room in a small hotel. Staff were friendly

Posted by on 25 Oct. 2020

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Comment from Hotel Management

28 Oct. 2020 by Daniel

Dear Guest, Thank you for your kind review. We hope to be of service soon. Best Regards, Management & Staff Best Western Plus Hotel Stellar

4 out of 5
Hotel Stellar was a surprise! I was very pleased with the room and amenities. The staff were helpful and friendly. The onsite cafe was not open on the weekend but there are other options nearby in Oxford Street. The was some street noise. This is going to be my Sydney go-to hotel from now on!

Posted by , from Wollongong on 11 Oct. 2020

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Comment from Hotel Management

12 Oct. 2020 by Hotel Management

Dear Robyn, Thank you very much for the review of you stay with us at Best Western Plus Hotel Stellar. We are happy to hear that you were pleased with you recent visit to stay with us and We appreciate it that you would recommend us as your go-to hotel on your next visit to Sydney. Kind Regards, Felicia Omani Guest Service Agent

5 out of 5

Posted by on 6 Aug. 2020

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Comment from Hotel Management

7 Aug. 2020 by Michael

Dear Anonymous Guest, We are glad that you have enjoyed your stay and we Thank you for the amazing review of Best Western Plus Hotel Stellar. We hope you come back again, Keep safe, stay well. Kind Regards, Michael Guest Service Agent Best Western Plus Hotel Stellar

5 out of 5

Posted by on 12 Jul. 2020

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Comment from Hotel Management

13 Jul. 2020 by Michael

Dear Guest, Thank you for your amazing review and choosing to stay with us at Best Western Plus Hotel Stellar. We are glad you have enjoyed your stay with us, we hope that you will decide to stay with us again in the future. Kind Regards, Michael Guest Service Agent Best Western Plus Hotel Stellar

5 out of 5

Posted by on 24 Mar. 2020

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Comment from Hotel Management

25 Mar. 2020 by Nancy - Best Western Plus Hotel Stellar

Dear Anonymous Guest, Thank you very much for your 5 out of 5!! We hope you come back again, Keep safe, stay well. Thank you Kind Regards, Nancy - Reservations

5 out of 5
Location easy to catch transport. Nice big rooms.

Posted by , from Brisbane on 2 Mar. 2020

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Comment from Hotel Management

5 Mar. 2020 by Jeffrey - Reservations

Thank you, we are glad you enjoyed your time. Hope to see you back here soon

5 out of 5
It was so close to everything I needed. The only thing I didn’t like was the scent the cleaners would spray - it was quite overwhelming. But it was a lovely hotel with lovely staff! And the pillows were probably the best I’ve used in a hotel so far.

Posted by on 27 Feb. 2020

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Comment from Hotel Management

28 Feb. 2020 by Jeffrey - Reservations

Dear guest! Thank you for your nice review. We are doing all the best we can to meet and exceed customers' expectations.

5 out of 5
Location was excellent, and quiet. , , , , , , , , ,

Posted by on 19 Dec. 2019

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Comment from Hotel Management

21 Dec. 2019 by Sinisa, Night Auditor

Dear anonymous guest! Thank you very much on your excellent review. We are trying to meet and exceed guests' expectations. Kind regards

4 out of 5

Posted by on 2 Dec. 2019

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Comment from Hotel Management

9 Dec. 2019 by Felicia

Dear Guest, Thank you for your review We appreciate it. Kind Regards, Felicia - Guest Service Agent

About the Best Western Plus Hotel Stellar

Location 4 Wentworth Avenue, Surry Hills, NSW 2000

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Tour/ticket assistance, multilingual staff, and concierge services are also featured at Best Western Plus Hotel Stellar. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Sydney hotel is smoke free.

  • 38 guestrooms or units
  • 6 levels
  • Built in 1917
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Kingsford Smith Intl. Airport (SYD) (16.1 km / 10 mi)
  • Train station: Sydney Central Station (0.9 km / 0.5 mi)
  • Metro station: Museum Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Plus Hotel Stellar offers 38 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations at this 4-star hotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Sydney hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchenette
  • In-room dining (limited hours)
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 10 AM.

Best Western Plus Hotel Stellar has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast and lunch, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 5 and AUD 39 per person (approximately)
  • Covered self parking fee: AUD 30.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Hotel Stellar Surry Hills
  • Best Western Plus Stellar Surry Hills
  • Best Western Plus Hotel Stellar
  • Best Western Plus Stellar
  • Best Plus Stellar Surry Hills
  • Best Western Plus Hotel Stellar Hotel
  • Best Western Plus Hotel Stellar Surry Hills
  • Best Western Plus Hotel Stellar Hotel Surry Hills

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.