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4.4 out of 5

" Location easy to catch transport. Nice big rooms. " More

By a verified traveller on Mon 02 Mar 2020

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Hotel Description

Best Western Plus Hotel Stellar puts you in the heart of Surry Hills, within just a 10-minute stroll of popular attractions like Australian Museum and Hyde Park. Highlights at this hotel include a restaurant, and in-room kitchenettes and free WiFi.

All 38 rooms feature LCD TVs with cable channels, and you can enjoy free wired Internet, DVD players, and coffee/tea makers. Kitchenettes come equipped with refrigerators and microwaves, and room service is also available. Additionally, safes, hair dryers, and phones are available.

For a drink, you can stop by the hotel's own bar/lounge. Additionally, you'll find free WiFi in public areas, a 24-hour business center, and a coffee shop/café. Each morning cooked-to-order breakfast is served between 7 AM and 10 AM. There's also the convenience of self parking.

Attractions within a 10-minute walk of this 4-star Sydney Central Business District hotel include Capitol Theatre and Crown Street.

Standard Studio, 1 Queen Bed, Non Smoking, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$108* Per night/room 5 Jul. - 6 Jul.

Standard Studio, 1 King Bed, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Non Smoking, Park View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room, 2 Queen Beds, Non Smoking, Kitchenette

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Apartment, Multiple Beds, Non Smoking, Kitchen

Bed Count 2 King Beds Maximum Occupancy 6 Max

Best Western Plus Hotel Stellar ratings based on 177 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Hotel Stellar

Everyone (133) Couples (23) Business (3) Family (17)
5 out of 5

Posted by on 24 Mar. 2020

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Comment from Hotel Management

25 Mar. 2020 by Nancy - Best Western Plus Hotel Stellar

Dear Anonymous Guest, Thank you very much for your 5 out of 5!! We hope you come back again, Keep safe, stay well. Thank you Kind Regards, Nancy - Reservations

5 out of 5
Location easy to catch transport. Nice big rooms.

Posted by , from Brisbane on 2 Mar. 2020

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Comment from Hotel Management

5 Mar. 2020 by Jeffrey - Reservations

Thank you, we are glad you enjoyed your time. Hope to see you back here soon

5 out of 5
It was so close to everything I needed. The only thing I didn’t like was the scent the cleaners would spray - it was quite overwhelming. But it was a lovely hotel with lovely staff! And the pillows were probably the best I’ve used in a hotel so far.

Posted by on 27 Feb. 2020

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Comment from Hotel Management

28 Feb. 2020 by Jeffrey - Reservations

Dear guest! Thank you for your nice review. We are doing all the best we can to meet and exceed customers' expectations.

5 out of 5
Location was excellent, and quiet. , , , , , , , , ,

Posted by on 19 Dec. 2019

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Comment from Hotel Management

21 Dec. 2019 by Sinisa, Night Auditor

Dear anonymous guest! Thank you very much on your excellent review. We are trying to meet and exceed guests' expectations. Kind regards

4 out of 5

Posted by on 2 Dec. 2019

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Comment from Hotel Management

9 Dec. 2019 by Felicia

Dear Guest, Thank you for your review We appreciate it. Kind Regards, Felicia - Guest Service Agent

5 out of 5
Great location and quiet. Didn't like the 'cool white' lights - it's not inviting at all. It looks cold, clinical and institutional. Loved the cafe below.

Posted by on 20 Nov. 2019

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Comment from Hotel Management

20 Nov. 2019 by Sinisa, Night Auditor

Dear guest, Thank you for your nice review. We are trying our best to meet and exceed customers' expectations. Kind regards

4 out of 5
Common toiletries like a toothbrush not in room, perhaps I am used to what is provided over seas for much less and $4.50 for a bottle of water is beyond a joke. Check in was efficient and staff pleasant with the hotel in a good location.

Posted by on 20 Oct. 2019

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Comment from Hotel Management

23 Oct. 2019 by Michael

Dear Guest, Thank you for choosing to stay with us at Best Western Plus Hotel Stellar. Your feedbacks are very much appreciated and we will take them into consideration as a part of our ongoing hotel development. we also hope you decide to stay with us again in the future. Kind Regards, Michael Yang Assistant Manager

5 out of 5
Nice and tidy. Plenty of room for 5 adults. Comfy beds. Friendly staff. Reception area is awkward to get in/out when people are checking in, it’s small.

Posted by on 12 Oct. 2019

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Comment from Hotel Management

12 Oct. 2019 by Felicia

Dear Guest, Thank you for choosing to stay with us at Best Western Plus Hotel Stellar. Your review is very much appreciated and we will take it into consideration. we also hope you stay with us again in the future. Kind Regards, Felicia

4 out of 5

Posted by on 15 Sep. 2019

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Comment from Hotel Management

15 Sep. 2019 by Felicia

Hi, Thank you for staying with us at Best Western Plus Hotel Stellar. We do apologies for the inconveniences caused during your stay and we will work towards improving our services and facilities. Kind Regards, Felicia - Reception

5 out of 5
Location great. Great bed and shower. Friendly staff.

Posted by on 10 Sep. 2019

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Comment from Hotel Management

10 Sep. 2019 by Suyash

Dear guest, Thank you for you review. We are glad that you enjoyed your stay at BEST WESTERN PLUS Hotel Stellar. We look forward to seeing you again very soon. Kind regards, Suyash- Guest Services Agent.

About the Best Western Plus Hotel Stellar

Location 4 Wentworth Avenue, Surry Hills, NSW 2000

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Tour/ticket assistance, multilingual staff, and concierge services are also featured at Best Western Plus Hotel Stellar. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Surry Hills hotel is smoke free.

  • 38 guestrooms or units
  • 6 levels
  • Built in 1917
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (15 km / 9.3 mi)
  • Train station: Sydney Central Station (0.9 km / 0.5 mi)
  • Metro station: Museum Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Plus Hotel Stellar offers 38 accommodations with DVD players and laptop-compatible safes. Accommodations at this 4-star hotel have kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. LCD televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchenette
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 10 AM.

Best Western Plus Hotel Stellar has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve onsite parking.

  • One child stays free
  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staffed front desk
  • Parking height restrictions apply
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 5 and AUD 39 per person (approximately)
  • Covered self parking fee: AUD 30.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Hotel Stellar Surry Hills
  • Best Western Plus Stellar Surry Hills
  • Best Western Plus Hotel Stellar
  • Best Western Plus Stellar
  • Best Plus Stellar Surry Hills
  • Best Western Plus Hotel Stellar Hotel
  • Best Western Plus Hotel Stellar Surry Hills
  • Best Western Plus Hotel Stellar Hotel Surry Hills

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.