4.5 out of 5

"Great location close to town. Room is great Lift is slow. Check in was tedious, new staff member maybe, but everyone friendly & helpful. " More

By a verified traveller on Mon 06 Aug 2018

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Hotel Description

Best Western Plus Hotel Stellar places you at the center of Surry Hills, close to popular attractions like Sydney Opera House and Sydney Harbour Bridge. Highlights at this hotel include a bar/lounge, a 24-hour business centre, and in-room kitchenettes.

You can enjoy LCD TVs with cable channels, and all 38 rooms feature free WiFi, free wired Internet, and DVD players. Kitchenettes come equipped with fridges and microwaves, and room service is also available. Coffee/tea makers, safes, and hairdryers are also available.

This smoke-free hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Additionally, you'll find a coffee shop/café and laundry facilities. Each morning cooked-to-order breakfast is served between 7 AM and 10 AM. There's also the convenience of self parking.

Attractions near this 4-star Sydney Central Business District hotel include University of Sydney and Circular Quay.

Standard Studio, 1 Queen Bed, Non Smoking, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$132 per night

Standard Studio, 1 King Bed, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Non Smoking, Park View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room, 2 Queen Beds, Non Smoking, Kitchenette

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Apartment, Multiple Beds, Non Smoking, Kitchen

Bed Count 2 King Beds Maximum Occupancy 6 Max

Best Western Plus Hotel Stellar ratings based on 456 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Hotel Stellar

Everyone (285) Business (3) Couples (85) Family (83)
4 out of 5
close to city, quiet , very handy location, bathroom very clean

Posted by on 6 Dec 2018

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4 out of 5
Great setup, excellent value, pretty quiet and handy location. Stayed here before flying overseas next morning. Easy walk with bags to Museum station for airport line. Lots of eating options nearby in Surrey Hills, Oxford St, Darlinghurst etc, loud easy access to Hyde Park and through to gardens / harbour for a walk / run.

Posted by , from Newcastle on 15 Nov 2018

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Comment from Hotel Management

27 Nov 2018 by Toby

Dear Phil, thank you for taking the time to review your stay. We are glad you found our location so convenient and hope you will stay with us again sometime. Kind regards, Management, Best Western Plus Hotel Stellar

4 out of 5
Convenient location and room was bigger and brighter than expected. The bed was comfortable which is most important to me. Nice having a little spot to make tea and coffee. The bathroom could be made more inviting.

Posted by , from Sydney on 25 Oct 2018

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Comment from Hotel Management

27 Nov 2018 by Toby

Dear Tammy, thank you your review. We are so happy that you enjoyed your stay and found your bed so comfortable. Please stay with us again. Kind regards, Management, Best Western Plus Hotel Stellar

5 out of 5
Nice boutique hotel room was big, kitchen facilities couldn’t fault it

Posted by , from Perth wa on 24 Oct 2018

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Comment from Hotel Management

27 Nov 2018 by Toby

Dear Shirley, thank you so much for your 5 star review. We are delighted you were so happy with your accommodation and hope you will stay with us again. Kind regards, Management, Best Western Plus Hotel Stellar

5 out of 5

Posted by on 13 Oct 2018

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Comment from Hotel Management

13 Nov 2018 by Toby

Thank you for your review.

5 out of 5
My 'go to' Sydney hotel. Staff are always friendly, helpful and efficient. Rooms are spacious, clean, comfy and have all I need. Great coffee and food in the coffee shop and the location is great for the CBD, Central Station and Darlinghurst.

Posted by , from Brisbane on 21 Sep 2018

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Comment from Hotel Management

27 Sep 2018 by Toby

Dear Jackie, thank you so much for your wonderful review. We look forward to welcoming you back again soon. Kind regards, Management.

5 out of 5

Posted by on 1 Sep 2018

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Comment from Hotel Management

10 Sep 2018 by Toby

Thank you very much for your 5 star review. We hope you will stay with us again. Kind regards, Management.

4 out of 5
Lovely hotel close to lots of nice restaurants and cafes in Surry Hills.

Posted by on 19 Aug 2018

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Comment from Hotel Management

19 Aug 2018 by Toby

Thank you for your 4 star review. I'm glad you enjoyed your stay with us and hope you will consider us the next time you visit Sydney. Kind regards, Management

4 out of 5
Great location close to town. Room is great Lift is slow. Check in was tedious, new staff member maybe, but everyone friendly & helpful.

Posted by on 6 Aug 2018

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Comment from Hotel Management

7 Aug 2018 by Toby

Thank you for your review. We are glad you enjoyed your stay with us and hope you will consider us again. Kind regards, Management.

3 out of 5

Close to everything

Close to everything was the best part. Spare bed which I'd preorganised looked like it was thrown together at last minute. Lifts were ridiculously slow so I mainly used stairwell. Stayed in 6 hotels in 3 weeks...the only place to demand a deposit and charge for water.

Posted by on 31 Jul 2018

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Comment from Hotel Management

2 Aug 2018 by Toby

Thank you for your review. We are glad you enjoyed the location. Extra beds are added to the room on the day of arrival. We are in an heritage building and as such can only have one lift shaft. Unfortunately the lift can become busy at times. The $100 credit card preauthorisation taken at check in for incidental charges is automatically released after your stay. Kind regards, Management

About the Best Western Plus Hotel Stellar

Location 4 Wentworth Avenue, Surry Hills, NSW 2000

Property Features

There's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Tour or ticket assistance, multilingual staff, and concierge services are also featured at Best Western Plus Hotel Stellar. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Surry Hills hotel is smoke free.

  • 38 guestrooms or units
  • 6 levels
  • Built in 1917
  • Bar or lounge
  • Coffee shop
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Plus Hotel Stellar offers 38 forms of air-conditioned accommodation with DVD players and laptop-compatible safes. Accommodation at this 4-star hotel has kitchenettes with fridges, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a shower, designer toiletries, complimentary toiletries and a hairdryer. This Surry Hills hotel provides complimentary wired and wireless Internet access. LCD televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • DVD player
  • Fridge
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 10 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Guests must contact this hotel in advance to reserve onsite parking. please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

The charges below are included in your overall room price:

  • Resort fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 5 and AUD 39 per person (approximately)
  • Self-parking fee: AUD 30.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Hotel Stellar Surry Hills
  • Best Western Plus Stellar Surry Hills

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The total price shown includes a resort fee.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.