6/10 Okay
LeAnn
10 Mar 2024
Ok, but could do better
The room is cute. We got one with a kitchenette and a large stone fireplace. Here's my complaint. The fireplace wasn't gas or electric. It was an old-fashioned one needing wood. That's fine, but they should offer wood! We went into the front office after dinner to get some and the man was very rude. He told us to go the store and get some. We ended up door-dashing it and it never really burned. Just smoldered all night and almost suffocated us. The flue definitely needs cleaning. Also, the room is VERY dark. They don't have sufficient lighting. There is a coffee maker, but no coffee. Only one sad packet of decaf...which we don't drink. The room was a little dirty, not too bad. Normally, I overlook the small stuff. BUT, when I'm paying $300/nt. I expect a few amenities! The last two times I've been to South Lake Tahoe have been like this. All at different places. Every hotel seems stuck in the 80s but they charge whatever they want. All I ask is that they DO BETTER. The small stuff does matter when you're staying in the room.
LeAnn
Stayed 1 night in Mar 2024