Hotel Fera Anaheim, a DoubleTree by Hilton

4.0 star property
Suburban hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for Hotel Fera Anaheim, a DoubleTree by Hilton

Terrace/patio
Lobby
Fireplace
Presidential Suite, 1 King Bed | Living area
Serves breakfast and dinner

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Air-conditioning
The current price is AU$207
includes taxes & fees
15 Jan - 16 Jan

Explore the area

View map
100 The City Dr S, Orange, CA, 92868
  • Place, UC Irvine Medical Center
    ‪2 min walk‬
  • Place, Christ Cathedral Campus
    ‪8 min walk‬
  • Place, The Outlets at Orange
    ‪8 min walk‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪37 min drive‬

Room options

Deluxe King Room

  • Sleeps 3

Presidential Suite, 1 King Bed

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
Flat-screen TV
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Mini)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2023
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(82 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2023
Down duvet
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Double Beds

8.4 out of 10
Very good
(21 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2023
Down duvet
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible

8.6 out of 10
Excellent
(28 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2023
Down duvet
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(17 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2023
Down duvet
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

8.6 out of 10
Excellent
(17 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2023
Down duvet
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible

7.8 out of 10
Good
(16 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2023
Down duvet
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2023
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room (Parlor Room, 1 Sofabed Only)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2023
  • 33 sq m
  • Sleeps 4
  • 1 Double Sofa Bed

Two Double Studio Suites with Sofa Bed

  • Sleeps 4

Premium King Room with City view

  • Sleeps 3

Premium Two Double Room with City View

  • Sleeps 4

King Studio Suite with Sofa Bed

  • Sleeps 4

Mobility Accessible Two Double Room with Tub

  • Sleeps 4

Mobility Accessible Two Double Room with Roll in Shower

  • Sleeps 4

Hearing Accessible Two Double Room

  • Sleeps 4

King Room

  • Sleeps 3

Mobility Accessible King Room with Tub

  • Sleeps 2

1 SOFABED ONLY - PARLOR ROOM

  • Sleeps 4

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(30 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2023
Down duvet
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds

8.6 out of 10
Excellent
(47 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2023
Down duvet
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Run Of House

  • Sleeps 4

Deluxe Two Double Room

  • Sleeps 4

Two Double Room

  • Sleeps 4

Presidential Suite

  • Sleeps 4

Standard Single Room, 1 King Bed

9.0 out of 10
Wonderful
(157 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2023
Down duvet
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Standard Double Room, 2 Double Beds

8.6 out of 10
Excellent
(217 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2023
Down duvet
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

About the area

Orange

At Hotel Fera Anaheim, a DoubleTree by Hilton you'll be within just a 10-minute stroll of UC Irvine Medical Center and Christ Cathedral Campus. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The café, KoffeeKitchen, is open for breakfast. The Peel Bar/Restaurant is the hotel's own bar, serving drinks along with breakfast and dinner. Enjoy the Hot tub and pool loungers. 29778 square feet (2766 square metres) of event facilities include 21 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Cooked-to-order breakfast is available daily between 6:30 AM and 11:30 AM. There's also the convenience of valet parking. .Places within a 30-minute walk of this 4-property class Anaheim Resort hotel include The Outlets at Orange and Angel Stadium of Anaheim.

What's nearby

  • UC Irvine Medical Center - 2 min walk - 0.2 km
  • Christ Cathedral Campus - 8 min walk - 0.7 km
  • Crystal Cathedral - 8 min walk - 0.7 km
  • The Outlets at Orange - 8 min walk - 0.8 km
  • Angel Stadium of Anaheim - 19 min walk - 1.6 km

Getting around

  • Orange Station - 3 min drive
  • Fullerton, CA (FUL-Fullerton Municipal) - 16 min drive

Restaurants

  • ‪In-N-Out - ‬8 min walk
  • ‪Dave & Buster's - ‬8 min walk
  • ‪Krispy Kreme - ‬9 min walk
  • ‪Market Broiler Orange - ‬11 min walk
  • ‪Lucky Strike Orange - ‬7 min walk

About this property

Hotel Fera Anaheim, a DoubleTree by Hilton

Suburban hotel with 24-hour fitness centre and 24-hour front desk
Hotel Fera Anaheim, a DoubleTree by Hilton offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee.

Business amenities include a business centre and 21 meeting rooms. Event space at this hotel measures 29778 square feet (2766 square metres) and includes a conference centre. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Hotel Fera Anaheim, a DoubleTree by Hilton. Parking is available for a fee. A complete renovation of Hotel Fera Anaheim, a DoubleTree by Hilton was completed in December 2023.

Smoking is allowed in designated areas at this 4-star Orange hotel.

  • 1 building
  • 461 guestrooms or units
  • 20 levels
  • Conference rooms
  • 29778 sq ft of conference space
  • 2766 sq. m of conference space
  • Built in 1983
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Corner/local shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Fera Anaheim, a DoubleTree by Hilton offers 461 accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Orange hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 11.95 per night)
  • Available in some public areas: WiFi (USD 11.95 per night)

Parking and transport

  • Covered parking on site (USD 35 per day; includes in/out privileges)
  • Valet parking on site (USD 40 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: USD 15 to 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KoffeeKitchen
  • The Peel Bar/Restaurant
  • The Peel Restaurant

Things to do

  • 2 outdoor pickleball courts
  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 21 meeting rooms
  • Business centre
  • Conference centre (29,778 square foot of space)

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Handrails in stairways (76 centimetre high)
  • Lever door handles
  • Lift (76 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 20 floors
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Designated smoking areas
  • Renovated entire property - December 2023

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 26 per person
  • Fee for in-room wireless Internet: USD 11.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 11.95 per night (rates may vary)
  • Covered self-parking fee: USD 35 per day (in/out privileges)
  • Valet parking fee: USD 40 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, debit cards and mobile payments. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Anaheim Orange County
DoubleTree Hilton Hotel Orange Anaheim County
Double Tree Anaheim Ca
Doubletree Anaheim Orange Cnty
Doubletree By Hilton Anaheim - Orange County CA
Doubletree By Hilton Anaheim - Orange County Hotel Orange
Doubletree Hotel Anaheim Orange County
Doubletree Hotel In Orange Ca
Doubletree Orange
Orange Doubletree
DoubleTree Hilton Anaheim Orange County Hotel
DoubleTree Hilton Anaheim Hotel
DoubleTree Hilton Anaheim

Frequently asked questions

What is the cancellation policy at Hotel Fera Anaheim, a DoubleTree by Hilton?

Hotel Fera Anaheim, a DoubleTree by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Fera Anaheim, a DoubleTree by Hilton?

As of 9 Jan 2026, prices found for a 1-night stay for 2 adults at Hotel Fera Anaheim, a DoubleTree by Hilton on 15 Jan 2026 start from AU$207.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Fera Anaheim, a DoubleTree by Hilton?

Yep, Hotel Fera Anaheim, a DoubleTree by Hilton has a covered self car park with in/out privileges for USD 35 per day. A self car park is also available, for a fee.

Are there any beaches close to Hotel Fera Anaheim, a DoubleTree by Hilton?

The closest beach to Hotel Fera Anaheim, a DoubleTree by Hilton is Huntington Beach Beaches (17.6 km).

Does Hotel Fera Anaheim, a DoubleTree by Hilton have a pool?

Hotel Fera Anaheim, a DoubleTree by Hilton has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 6:00 AM to 10:00 PM.

What makes Hotel Fera Anaheim, a DoubleTree by Hilton a romantic place to stay?

1 hot tub and garden-view dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hotel Fera Anaheim, a DoubleTree by Hilton.

Is Hotel Fera Anaheim, a DoubleTree by Hilton family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hotel Fera Anaheim, a DoubleTree by Hilton is a hit with families.

Does Hotel Fera Anaheim, a DoubleTree by Hilton serve breakfast?

Sure does, cooked-to-order brekkie is served daily from 6:30 AM to 11:30 AM.

Is there a free airport shuttle available at Hotel Fera Anaheim, a DoubleTree by Hilton?

No, Hotel Fera Anaheim, a DoubleTree by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Fera Anaheim, a DoubleTree by Hilton?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Fera Anaheim, a DoubleTree by Hilton?

Check-in begins at 4 PM. Check-out time is 11 AM.

Hotel Fera Anaheim, a DoubleTree by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2509 out of 3787 reviews
Rating 8 - Good. 592 out of 3787 reviews
Rating 6 - Okay. 333 out of 3787 reviews
Rating 4 - Poor. 182 out of 3787 reviews
Rating 2 - Terrible. 171 out of 3787 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Charlotte

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Fera Hotel is part of the ART bus route that runs to/from Disneyland so is convenient if going to the park. Though because it is the last stop before the park, the bus was sometimes full by the time it got to this hotel so unable to take additional passengers. As far as the hotel is concerned, however, service was very hit or miss. Front desk staff didn’t give us our breakfast vouchers until I asked for them nor did they take a credit card upon arrival so they had to call me to come by to capture one. We also weren’t offered the famous Doubletree cookies until I asked for them. Additionally, our room wasn’t serviced until I requested it and then the staff member I spoke with acted surprised that we wanted service. Isn’t that part of the regular hotel offering? The waitstaff was generally very friendly and helpful with the exception of one bartender who may have just been having a bad day. Overall, this wouldn’t be a hotel I’d return to, but the price was very reasonable and accommodations were basic.
Stayed 4 nights in Oct 2025

10/10 Excellent

Mia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay and the fresh warm cookie
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay at the Fera Hotel for 2 nights. My family and I thoroughly enjoyed our suite and highly recommend. We also partook of the room service 1 night. In addition, it’s conveniently situated. I love (and my kids truly love) the cookies you get at check in! If I could change one thing- it would only be that they add recycling!
Stayed 2 nights in Oct 2025

10/10 Excellent

Samantha

Stayed 1 night in Oct 2025

2/10 Terrible

Ericka

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed with my stay. The room was dirty, and I later discovered what looked like possible mold on the bed sheets. I didn’t notice it until the last day, but when I brought it up to the staff, they were disrespectful and acted like I was just trying to get a free stay instead of addressing the issue. Completely unprofessional and unacceptable. I wouldn’t recommend this hotel unless major improvements are made in cleanliness and customer service.
Stayed 3 nights in Oct 2025

2/10 Terrible

Pritisha

Stayed 2 nights in Oct 2025

8/10 Good

Lauren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room but room was not cleaned for our entire stay.
Stayed 5 nights in Oct 2025

2/10 Terrible

Yirah

Travelled with family
Disliked: Cleanliness
The check in staff was nice but the room had paper thin walls. We hear all the traffic all night! The doors slamming in the morning and they did not clean our room. We tried calling the front desk to ask if we could have a room transfer since we were right next to the traffic but no answer. The room felt dirty with old stains on the counters and dressers. I took pictures of that. Again we called the front desk and no answer
Stayed 2 nights in Oct 2025

4/10 Poor

Umesh

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The room is not available upon arrival
Stayed 3 nights in Oct 2025

10/10 Excellent

Edward

Stayed 1 night in Sep 2025

10/10 Excellent

Kelly

Stayed 1 night in Oct 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Russell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Stayed 2 nights in Oct 2025

6/10 Okay

Krystal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room itself was clean and the bed was very comfortable. I liked the standing shower but it’s only available if you book a room with one bed. You can also hear the ambulances from the medical center next door. Before booking, I called the front desk to confirm that the deluxe rooms came with a microwave, since that was important to me as I was going to be bed ridden from surgery. They told me yes, the deluxe rooms have one, though they cost extra. So I decided to pay for the upgrade. When I arrived, however, there was no microwave in the room. I called the front desk to ask about it, and they said they had removed all of them recently. Also, I had just visited a month prior and booked the same room but just with double beds instead of one king bed and that room had a microwave. I’m not sure if they actually removed them in a span of a month, were lying about removing the microwaves, or just didn’t want to give me a room with one. I explained that I only booked the deluxe room because I was told it included a microwave, but the front desk said there wasn’t anything they could do. I asked what the difference was between the regular room and the deluxe one, and apparently, the only difference is that it’s on a higher floor — which doesn’t matter to me at all. Overall, the front desk wasn’t very helpful and didn’t make any effort to fix the situation. The room itself was decent, but the poor communication and lack of customer service really tainted the experience.
Stayed 3 nights in Sep 2025

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff. Only issue is self parking is 35 dollars per day….a bit excessive in my opinion. Company needs to update their in & out card reader at the parking lot. The card rarely worked and we needed to buzz the attendant several times to exit the lot during our stay.
Stayed 7 nights in Sep 2025

6/10 Okay

Amanda

Liked: Staff & service
Disliked: Property conditions & facilities
I stayed in two different rooms first two nights I was in a premium king size room. When asked if I could see Disneyland fireworks from my room they said yes but we weren’t able to. First attempt to eat in the restaurant they did not seem that busy but took the server/bartender around 10-15 minutes to get our drink order and food order. My son was super fussy and others around us got up and moved because my son crying and waiting was to much for them which is understandable since they were waiting just as long to be helped. For dinner we decided to do room service because we didn’t know how service in the restaurant would be. They show a limited menu for inroom dinnibg but when you call they tell you that you can actually order from the restaurant menu kinda pointless to have an inroom dining menu. The second room we stayed in was
Stayed 2 nights in Sep 2025

10/10 Excellent

Cathie

Stayed 1 night in Oct 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really clean and nice! We loved it. It was really close to the concert venue and we loved the shuttle for Disneyland !!
Stayed 2 nights in Sep 2025

2/10 Terrible

Jeanelle

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overbooked and couldn’t provide rooms to multiple guests. Check in is at 4pm but couldn’t check into rooms until 5pm. Poor management and customer service from the manager. Needs new manager and coordinating. They cannot handle being busy, it ruined my wedding weekend and I wish I never booked here in the first place
Stayed 2 nights in Oct 2025

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice
Stayed 1 night in Oct 2025

8/10 Good

Cherrie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near Disneyland and a nice area overall. However, our check-in was pretty rough. We booked 3 months ahead, but when we arrived they said they were sold out, then had to create a new reservation for us. The front desk staff tried his best, but we waited in the lobby for an hour until the manager finally sorted it out. Not sure if this was a hotel or Expedia issue, but waiting that long after traveling all day was really frustrating.
Stayed 3 nights in Oct 2025

10/10 Excellent

Carmen, Colorado Sorings

Stayed 1 night in Sep 2025

10/10 Excellent

Crescencio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Oct 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025