See all properties
Save

Hotel Valencia Santana Row

Photo gallery for Hotel Valencia Santana Row

Rooftop terrace
Dining
Street view
Exterior
Lobby
Luxury
4.0 star property
9.2

Wonderful

Serene courtyard amid vibrant surroundings

Beautifully designed, this property offers a serene courtyard and is surrounded by vibrant restaurants and shops. Unwind at the rooftop bar with stunning views or enjoy the well-maintained gym and valet parking with a convenient text option.

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$430
includes taxes & fees
15 May - 16 May

Explore the area

View map
355 Santana Row, San Jose, CA, 95128
  • Place, Santana Row Shopping Center
    ‪1 min walk‬
  • Place, Westfield Valley Fair Shopping Mall
    ‪5 min walk‬
  • Place, Winchester Mystery House
    ‪5 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪9 min drive‬

Room options

View all photos for Traditional Double Room

Traditional Double Room

Traditional Double Room

8.8 out of 10
Excellent
(17 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(9 reviews)
  • Valley view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Traditional Room, 1 King Bed

9.8 out of 10
Exceptional
(14 reviews)
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Communication Room)

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed (Communication Room)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

You may also like

Ad

Aloft San Jose Cupertino

West San Jose
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 1,001 reviews
The price is AU$190
includes taxes & fees
29 May - 30 May
Aloft San Jose Cupertino

About the area

San Jose

At Hotel Valencia Santana Row you'll be within steps of popular attractions like Santana Row Shopping Center and Silicon Valley. Highlights at this Mediterranean hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .Enjoy the gym and pool loungers. Business travelers can take advantage of 3 meeting rooms, a business centre, and limo/town car service. Added amenities include free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 6:00 AM and 9:00 AM. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 4-property class San Jose hotel include Westfield Valley Fair Shopping Mall and Winchester Mystery House.

What's nearby

  • Santana Row Shopping Center - 1 min walk - 0.0 km
  • Cinemark CinéArts Santana Row - 3 min walk - 0.3 km
  • Westfield Valley Fair Shopping Mall - 5 min walk - 0.5 km
  • Winchester Mystery House - 5 min walk - 0.5 km
  • San Jose Municipal Rose Garden - 3 min drive - 2.6 km

Getting around

  • Hamilton Station - 4 min drive
  • San Jose College Park Station - 6 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 17 min drive

Restaurants

  • ‪Eataly - ‬6 min walk
  • ‪Capital One Café - ‬6 min walk
  • ‪The Cheesecake Factory - ‬5 min walk
  • ‪Joey Restaurants - ‬6 min walk
  • ‪Left Bank Brasserie - ‬1 min walk

About this property

Hotel Valencia Santana Row

Hotel Valencia Santana Row offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre, 3 meeting rooms, and limo/town car service. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Valencia Santana Row. You'll have access to the health club at a partner property. Parking is available for a fee.

This Mediterranean San Jose hotel is smoke free.

  • 215 guestrooms or units
  • 5 levels
  • Built in 2003
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Valencia Santana Row offers 215 accommodations with minibars and a safe. Beds feature premium bedding. Televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Microwaves, fridges and in-room massages can be requested. Housekeeping is provided on a daily basis.

Similar properties

Breakfast area
The Row Hotel, BW Signature Collection
San Jose
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.2 out of 5, Very good, 539 reviews
The price is AU$236
includes taxes & fees
3 May - 4 May
The Row Hotel, BW Signature Collection

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Covered valet parking on site (USD 59.54 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 9:00 AM for a fee: USD 8 for adults and USD 15 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2003
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with premium channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Maximum 2 (weight limit: 70 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 8 for adults and from USD 15 for children
  • Valet parking fee: USD 59.54 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Valencia
Hotel Valencia Santana Row
Hotel Valencia Santana Row San Jose
Santana Row Hotel
Santana Row Valencia
Santana Row Valencia Hotel
Valencia Hotel Santana Row
Valencia Santana Row
Valencia Santana Row Hotel
Valencia Santana Row San Jose
Valencia Santana Row San Jose
Hotel Valencia Santana Row Hotel
Hotel Valencia Santana Row San Jose
Hotel Valencia Santana Row Hotel San Jose

Frequently asked questions

Is parking available at Hotel Valencia Santana Row?

Yep, Hotel Valencia Santana Row has covered valet parking with in/out privileges for USD 59.54 per night.

How much does it cost to stay at Hotel Valencia Santana Row?

As of 1 May 2026, prices found for a 1-night stay for 2 adults at Hotel Valencia Santana Row on 15 May 2026 start from AU$430, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Valencia Santana Row have a pool?

Hotel Valencia Santana Row has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 6:00 AM to 10:00 PM.

What makes Hotel Valencia Santana Row a romantic place to stay?

Couples dining and a lounge bar, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Hotel Valencia Santana Row.

Does Hotel Valencia Santana Row serve breakfast?

You bet, cooked-to-order breakfast is offered daily between 6:00 AM and 9:00 AM.

Is there a free airport shuttle available at Hotel Valencia Santana Row?

No, Hotel Valencia Santana Row does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Valencia Santana Row?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Valencia Santana Row?

Check-in begins at 3 PM. Check-out time is noon.

Hotel Valencia Santana Row Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 727 out of 1006 reviews
Rating 8 - Good. 150 out of 1006 reviews
Rating 6 - Okay. 75 out of 1006 reviews
Rating 4 - Poor. 18 out of 1006 reviews
Rating 2 - Terrible. 36 out of 1006 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Oscar

Stayed 1 night in Jan 2026

10/10 Excellent

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable
Stayed 1 night in Jan 2026

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 2 nights in Jan 2026

8/10 Good

Giovanna

Travelled with family
Liked: Cleanliness, staff & service, amenities
The location is perfect for shopping and dining.. The only reason why I'm not givng them 5 stars is due to the location of my room. I stayed at room 400. Which seems to be right above their lounge and right in the corner of the main strip. You can heat music andand cars constantly rubbing their engines. I wasnot able to sleep until 1:30am.
Stayed 1 night in Jan 2026

6/10 Okay

Aaron

Liked: Staff & service, amenities
Room had quite a few hairs on floor other than that it was great
Stayed 1 night in Jan 2026

10/10 Excellent

Shinzo, Santa Clara

Stayed 1 night in Jan 2026

10/10 Excellent

Steven

The security was helpful in the check in process.
Stayed 1 night in Jan 2026

6/10 Okay

Jean Anne

Stayed 1 night in Jan 2026

10/10 Excellent

SIERRA

Stayed 1 night in Jan 2026

8/10 Good

Patricia

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Great property, but behind the times for Silicon Valley. Plugs, No USB ports, limited plugs, TV remote out of battery, marginal coffee maker.
Stayed 1 night in Jan 2026

10/10 Excellent

kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Awesome hotel in a great location.
Stayed 2 nights in Jan 2026

8/10 Good

Aleksandr

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was pretty good. The room was clean and the staff were very courteous. The particular room we had was next to a staff access door and it was a little loud with people going in and out late into the night and early morning, but other than that a good price for the room we had.
Stayed 1 night in Jan 2026

8/10 Good

Elena

Liked: Cleanliness, staff & service, amenities
The room was clean and spacious, but showed age. As we lived in the area in the past we know when the hotel was opened and went to the hotel restaurant several times. It has been for more than 20 years and it needs upgrades. The area is the most popular place for people to shop and dine. Very famous Valley Fair Shopping mall with upscale stores is cross the street. Hotel Valencia is located in Santana Row that is another location for shopping and dining. Winchester Mystery House is short walking distance as well. The staff is very friendly and nice.
Stayed 1 night in Jan 2026

10/10 Excellent

George

Stayed 1 night in Jan 2026

6/10 Okay

Todd

Stayed 2 nights in Dec 2025

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
Always a good time in Santa row
Stayed 1 night in Dec 2025

10/10 Excellent

Ricardo

Stayed 1 night in Dec 2025

6/10 Okay

Tammy

Stayed 1 night in Dec 2025

10/10 Excellent

Marlys

Stayed 1 night in Dec 2025

10/10 Excellent

Darby

Stayed 1 night in Dec 2025

10/10 Excellent

Deborah

Stayed 2 nights in Dec 2025

10/10 Excellent

Carmina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 1 night in Dec 2025

10/10 Excellent

Dominic

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay. Exceeded expectations on all front. The room was perfect, staff was fantastic, food and beverage was top notch.
Stayed 2 nights in Oct 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

6/10 Okay

Christina

Liked: Cleanliness, staff & service
Location is great. The service was great. But the room they gave me was not designed for a normal person. The hotel seems high end but outdated. The whole place is carpeted and not the kind that's easy to roll suitcases on. I think they gave me a room for guests in wheelchairs. The bathroom was a pain to use. There's no counter space, no storage space, the towel bar is like 8ft from the shower / 7ft from the sink, the shower heard is only about 5' high so you have to sit on the detachable accessibility seat to shower, and no bathroom trashcan. Even when you first get the room, all your towels are on the bed. I would stay again but I'd have to ask if all their rooms are like that or if I we unlucky. If they're all like that, I might reconsider cause it takes away from the relaxation.
Stayed 3 nights in Dec 2025