Riviera Resort Palm Springs

4.0 star property
Resort with 2 restaurants, near San Jacinto Mountains

Photo gallery for Riviera Resort Palm Springs

Exterior
TV, pay films
Indoor spa tub
2 restaurants, breakfast, lunch, dinner served; American cuisine
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

The current price is AU$311
includes taxes & fees
26 Oct - 27 Oct

Explore the area

View map
1600 N Indian Canyon Drive, Palm Springs, CA, 92262
  • Place, Palm Springs Convention Center
    ‪3 min drive‬
  • Place, Palm Springs Air Museum
    ‪6 min drive‬
  • Place, Palm Springs Aerial Tramway
    ‪13 min drive‬
  • Airport, Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪7 min drive‬

Room options

Deluxe Room, 1 King Bed

7.8 out of 10
Good
(10 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

7.0 out of 10
Good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

8.0 out of 10
Very good
(16 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, Multiple Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 33 sq m
  • Sleeps 4
  • 2 King Beds

Deluxe Room, 2 Queen Beds

8.6 out of 10
Excellent
(18 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(13 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed (Agave)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed (Chairman)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 162 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed (Indigo)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Roll-in Shower (Indigo, Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Lily)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Palo Verde)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Sage)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 76 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed with Sofa bed (Yucca)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Roll-in Shower (Yucca, Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Renovated in 2020
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Palm Springs

Riviera Resort Palm Springs puts you in the centre of Palm Springs, 1.4 km (0.9 mi) from San Jacinto Mountains and 3 km (1.9 mi) from Palm Springs Convention Center. Highlights at this boutique resort include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing day at Sante can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, Palmettos Cafe, serves American cuisine and is open for breakfast and brunch. Starlight Lounge is the resort's own lobby lounge, serving drinks along with dinner. Enjoy the 2 hot tubs, gym and sauna plus access to free bike hire. Other amenities include a conference centre, a coffee shop/cafe and coffee/tea in a common area. Each morning full breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of valet parking. .Sights within a 10-minute drive of this 4-property class Palm Springs resort include Palm Springs Air Museum and Moorten Botanical Garden and Cactarium.

What's nearby

  • Elvis Honeymoon Hideaway - 19 min walk - 1.6 km
  • Palm Springs Art Museum - 3 min drive - 2.6 km
  • Palm Springs Convention Center - 3 min drive - 2.6 km
  • Palm Springs Air Museum - 6 min drive - 6.0 km
  • Palm Springs Aerial Tramway - 13 min drive - 9.0 km

Getting around

  • Palm Springs Station - 15 min drive
  • Palm Springs, CA (PSP-Palm Springs Intl.) - 14 min drive

Restaurants

  • ‪Billy Reed's Restaurant Bakery & Bar - ‬5 min walk
  • ‪Del Taco - ‬17 min walk
  • ‪Rick's Desert Grill - ‬5 min walk
  • ‪Denny's - ‬12 min walk
  • ‪Boozehounds - ‬10 min walk

About this property

Riviera Resort Palm Springs

Resort with 2 restaurants, near San Jacinto Mountains
Riviera Resort Palm Springs offers its guests a full-service spa, 2 outdoor swimming pools, and 2 hot tubs along with a sauna and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge.

A business centre, 22 meeting rooms, and coworking spaces are available. Spa services, a terrace, and gift shops/newsstands are also featured at the boutique Riviera Resort Palm Springs. Parking is available for a fee. A complete renovation of Riviera Resort Palm Springs was completed in September 2020.

This 4-star Palm Springs resort is smoke free.

  • 398 guestrooms or units
  • 2 levels
  • 8 buildings
  • 2 dining venues
  • 2 bars by the pool
  • Built in 1959
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
Riviera Resort Palm Springs offers 398 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Televisions come with pay-per-view films.

Bathrooms include a shower and hairdryers. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Sante has 15 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Parking and transport

  • Uncovered valet parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 30 for adults and USD 10 to 15 for children
  • 2 poolside bars
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Circa 59
  • Palmettos Cafe
  • Paradise Pool & Bar
  • Starlight Lounge

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Sauna
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's games
  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 22 meeting rooms
  • Business centre
  • Computer station
  • Conference centre
  • Coworking space

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • 8 buildings
  • Ballroom
  • Banquet hall
  • Built in 1959
  • Renovated entire property - September 2020
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay films
  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per day
  • Resort fee: USD 34.98 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Pool access
  • Sporting facilities or equipment
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 30 for adults and USD 10 to 15 for children
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Riviera Noble House
Riviera Noble House Resort
Riviera Palm Springs Noble House
Riviera Palm Springs Noble House Resort
Riviera Palm Springs Tribute Portfolio Resort
Riviera Tribute Portfolio Resort
Riviera Palm Springs Tribute Portfolio
Riviera Tribute Portfolio
Riviera Palm Springs Tribute Portfolio Starwood Hotels Hotel
Riviera Tribute Portfolio Starwood Hotels Hotel
Riviera Palm Springs Tribute Portfolio Starwood Hotels
Riviera Tribute Portfolio Starwood Hotels
Riviera Resort Palm Springs
Riviera Hotel Palm Springs
Palm Springs Riveria Resort
Riviera Resort And Spa Palm Springs
The Riviera Palm Springs a Tribute Portfolio Resort
Riviera Resort Palm Springs
Riviera Hotel Palm Springs
Palm Springs Riveria Resort
Riviera Palm Springs Tribute Portfolio by Starwood Hotels
Riviera Palm Springs A Noble House Resort
Riviera Palm Springs
The Riviera Palm Springs
Riviera Resort Palm Springs Resort
Margaritaville Resort Palm Springs
Riviera Resort Palm Springs Palm Springs

Frequently asked questions

What is the cancellation policy at Riviera Resort Palm Springs?

Riviera Resort Palm Springs offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Riviera Resort Palm Springs?

As of 21 Oct 2025, prices found for a 1-night stay for 2 adults at Riviera Resort Palm Springs on 26 Oct 2025 start from AU$257.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Riviera Resort Palm Springs?

Yep, Riviera Resort Palm Springs has uncovered valet parking with in/out privileges for USD 25 per day.

Is there a spa on site at Riviera Resort Palm Springs?

Yep, Sante is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Riviera Resort Palm Springs have a pool?

Yep, and guests love it! Riviera Resort Palm Springs has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 10:00 PM.

What luxury perks are available at Riviera Resort Palm Springs?

Riviera Resort Palm Springs features 2 poolside bars, 2 outdoor pools and 2 hot tubs. All guestrooms come with pillowtop beds and premium bedding.

What makes Riviera Resort Palm Springs a romantic place to stay?

Couples spa treatments and al fresco dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Riviera Resort Palm Springs.

Does Riviera Resort Palm Springs serve breakfast?

Yeah, full brekkie is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Riviera Resort Palm Springs?

No, Riviera Resort Palm Springs does not offer an airport shuttle service.

Is there a bar or restaurant at Riviera Resort Palm Springs?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Riviera Resort Palm Springs?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Riviera Resort Palm Springs?

Cats and dogs are welcome at Riviera Resort Palm Springs, with dog exercise areas on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 45 kg per pet.

Reviews

Riviera Resort Palm Springs Reviews

8.0

Very good

8.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 93 out of 185 reviews
Rating 8 - Good. 36 out of 185 reviews
Rating 6 - Okay. 23 out of 185 reviews
Rating 4 - Poor. 18 out of 185 reviews
Rating 2 - Terrible. 15 out of 185 reviews

Reviews

10/10 Excellent

Leticia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall, would stay here again
Stayed 1 night in Jul 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Ana

Liked: Cleanliness, staff & service
The water was too hot , no cold water in shower or so in sink. Burn when taking a shower!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Samir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, clean and nice location. Overall great experience.
Stayed 2 nights in Jul 2025

4/10 Poor

Ashley

Stayed 1 night in Jun 2025

10/10 Excellent

Brandon

Travelled with family
Liked: Amenities
Super nice !
Stayed 1 night in Jul 2025

10/10 Excellent

Ernesto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was very comfortable and the pool bar was great
Stayed 2 nights in Jul 2025

10/10 Excellent

David, Santee

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pools! Very relaxing.
Stayed 2 nights in Jul 2025

2/10 Terrible

Alexander

Disliked: Cleanliness, property conditions & facilities
There were bed bugs and caterpillars in the matrress. Arrive at 7pm, way past check in, and the host couldn’t provide me with an eta for a room. He said it could be an hour or it could be 3 and did not attempt to provide any sort of alternative. Finally I was able to speak to a supervisor who provided me a room only for the beds to be infested with bed bugs and caterpillars. Do yourself a favor and DO NOT BOOK HERE.
Stayed 2 nights in Jul 2025

4/10 Poor

ARIS

Travelled with family and small children, Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Will not stay again
Stayed 3 nights in Jul 2025

4/10 Poor

Robert

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Overall my experience here wasn't the best. The check in process was great no issues at all staff was nice and welcoming. Once I received my key and headed to my room i noticed dirty stairwells and damaged to the walls, upon walking to the actual hallway to my room it seemed a-lot cleaner. Upon entering my room the layout was normal along with basic amenities, it was the restroom that was the most disappointing area of the room. The water pressure was poor the ceiling had multiple access panels that were in bad shape. Once situated we headed down to the pool which does not allow any type of outside food or drinks which is understandable to an extent but also forces you to pay unreasonable prices for watered down drinks. The pool it self was in need of a good scrubbing on the tiles with noticeable dirt scum built up. Later in the evening upon returning to our room for the night the noise from surrounding rooms were a bit much considering they were just having basic conversations in which we could hear entirely and mind you they were not being problematic just walls are very thin. So after some time and thought we decided to just leave the hotel around 11:30pm and cut out trip short and head back home. All in all given our experience we will most likely not return in the future
Stayed 1 night in Jul 2025

8/10 Good

Hyun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very noisy because there was no soundproofing from the upstairs and the hallway. I could hear the footsteps from the people upstairs very clearly
Stayed 1 night in Jul 2025

10/10 Excellent

Ashley

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the warm pool and bar area !! Riley was really nice and customer service was great! & also the gentleman that was serving the liquor! Great staff!! I had a wonderful stay!
Stayed 2 nights in Jul 2025

4/10 Poor

Shannon

Travelled with family
Liked: Staff & service, room comfort
Room was not as expected, not as clean, the room we had the bathtub was extremely dirty the water was not going down when showered... it was okay not sure if I would stay there again
Stayed 2 nights in Jul 2025

6/10 Okay

Sonia

Liked: Staff & service
The room smell like cigarettes smoke and the carpet looked dirty. The AC was automatic but the room felt hot and stuffy
Stayed 1 night in Jul 2025

8/10 Good

RONALD

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything Was Great! Except, It’s a Huge Resort! So, a Lot Of Walking. Very Friendly Staff!
Stayed 1 night in Jul 2025

10/10 Excellent

Amber

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

John

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
It has potential. Property is dated. Feels like it needs better care. Our room smelled like sewage and my parents rooms AC broke. Pool area is decent but needs more worker to resupply towels.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
The high hopes me and my family had for this place were far more than met. The only problem was the loud upstairs guests, however considering that’s a problem outside reach of the hotel, I would rate the stay 4.8 stars
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Denise

Stayed 2 nights in Jul 2025

10/10 Excellent

Orlando

Stayed 2 nights in Jul 2025

10/10 Excellent

Marcia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente very good service peaceful
Stayed 2 nights in Jul 2025

10/10 Excellent

Mario, Wilmington

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very clean property, and tons of stores and restaurants near the resort
Stayed 2 nights in Jul 2025