Kimpton Rowan Palm Springs Hotel by IHG

4.0 star property
Hotel with 3 restaurants, steps from Forever Marilyn

Photo gallery for Kimpton Rowan Palm Springs Hotel by IHG

Deep-soaking bathtub
Lobby
3 restaurants, dinner served, Mediterranean cuisine
Lobby
Suite, 1 Single Bed (Arlo)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Air-conditioning
The current price is AU$975
includes taxes & fees
16 Feb - 17 Feb

Explore the area

View map
100 W. Tahquitz Canyon Way, Palm Springs, CA, 92262
  • Place, Plaza Theatre
    ‪2 min walk‬
  • Place, Palm Springs Art Museum
    ‪3 min walk‬
  • Place, Agua Caliente Cultural Museum
    ‪3 min walk‬
  • Airport, Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪6 min drive‬

Room options

Room (Essential)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Frette Italian bed sheets
  • 34 sq m
  • Sleeps 2
  • 1 Single Bed

Room, 1 King Bed (View)

9.8 out of 10
Exceptional
(27 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Frette Italian bed sheets
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (View)

9.4 out of 10
Exceptional
(21 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Frette Italian bed sheets
  • Valley view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony

8.8 out of 10
Excellent
(16 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Mountain View (San Jacinto Mountain View)

9.4 out of 10
Exceptional
(34 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Frette Italian bed sheets
  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Mountain View (San Jacinto Mountain View)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Frette Italian bed sheets
  • Mountain view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (View)

9.4 out of 10
Exceptional
(22 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Frette Italian bed sheets
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Mountain View (San Jacinto Mountain View)

9.0 out of 10
Wonderful
(23 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Frette Italian bed sheets
  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed (Spa)

7.6 out of 10
Good
(4 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
  • Mountain view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed (Spa)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Frette Italian bed sheets
  • Mountain view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Balcony (View)

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Frette Italian bed sheets
  • Mountain view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Single Bed (Arlo)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed

Suite, 1 Single Bed (San Jacinto)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
  • Mountain view
  • 81 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed

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About the area

Palm Springs

Kimpton Rowan Palm Springs Hotel by IHG places you in the centre of Palm Springs, steps from Forever Marilyn and within a short 5-minute stroll of Palm Springs Art Museum. Highlights at this hotel include 3 restaurants, 2 bars/lounges and an outdoor swimming pool. .The restaurant, Four Saints, serves Mediterranean cuisine and is open for dinner. High Bar is the hotel's own bar. Enjoy the 24-hour gym and pool loungers as well as access to free bike hire. 5108 square feet (475 square metres) of event facilities include 8 meeting rooms and conference space. Other amenities include Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Full breakfast is available daily between 7:30 AM and 1:00 PM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Sights within a 10-minute walk of this 4-property class Downtown Palm Springs hotel include Agua Caliente Cultural Museum and Tahquitz Canyon is within 30 minutes.

What's nearby

  • Plaza Theatre - 2 min walk - 0.2 km
  • Palm Springs Art Museum - 3 min walk - 0.3 km
  • Agua Caliente Cultural Museum - 3 min walk - 0.3 km
  • Agua Caliente Casino - 8 min walk - 0.8 km
  • Palm Springs Convention Center - 15 min walk - 1.3 km

Getting around

  • Palm Springs Station - 17 min drive
  • Palm Springs, CA (PSP-Palm Springs Intl.) - 8 min drive

Restaurants

  • ‪Starbucks Reserve - ‬2 min walk
  • ‪El Patron - ‬2 min walk
  • ‪Thai Smile Palm Springs - ‬4 min walk
  • ‪Tommy Bahamas Restaurant & Bar - ‬2 min walk
  • ‪Farm - ‬4 min walk

About this property

Kimpton Rowan Palm Springs Hotel by IHG

Hotel with 3 restaurants, steps from Forever Marilyn
Kimpton Rowan Palm Springs Hotel by IHG offers its guests an outdoor pool, a 24-hour fitness centre, and complimentary bicycles. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is available in public spaces for a fee.

Event space at this hotel measures 5108 square feet (475 square metres) and includes conference space. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the business-friendly Kimpton Rowan Palm Springs Hotel by IHG.

This 4-star Palm Springs hotel is smoke free.

  • 1 building
  • 153 guestrooms or units
  • 7 levels
  • 3 dining venues
  • 2 bars or lounges
  • 5108 sq ft of conference space
  • 475 sq. m of conference space
  • Built in 2017
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar by the pool
Kimpton Rowan Palm Springs Hotel by IHG offers 153 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets and premium bedding. Televisions come with pay-per-view films. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This Palm Springs hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.99 per day)
  • Available in some public areas: WiFi (USD 12.99 per day)

Parking and transport

  • Electric car charging station on site

Food and drink

  • Daily full breakfast available 7:30 AM to 1:00 PM for a fee: USD 10 to 25 for adults and USD 10 to 25 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Four Saints
  • High Bar
  • Juniper Table
  • Window Bar

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,108 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Frette Italian sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay films
  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 68.85 per accommodation, per night
The resort fee includes:
  • Airport shuttle
  • Bicycle storage
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Fitness centre access
  • Housekeeping
  • In-room safe
  • Laundry facilities
  • Newspaper
  • Phone calls
  • Pool access
  • Spa access
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 25 for adults and USD 10 to 25 for children
  • Fee for in-room wireless Internet: USD 12.99 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.99 per day (rates may vary)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property uses eco-friendly cleaning products. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kimpton Rowan Hotel
Kimpton Rowan Palm Springs
Kimpton Rowan
Kimpton Rowan Palm Springs Hotel
Kimpton Rowan Palm Springs Hotel by IHG Hotel
Kimpton Rowan Palm Springs Hotel an IHG Hotel
Kimpton Rowan Palm Springs Hotel by IHG Palm Springs
Kimpton Rowan Palm Springs Hotel by IHG Hotel Palm Springs

Frequently asked questions

What is the cancellation policy at Kimpton Rowan Palm Springs Hotel by IHG?

Kimpton Rowan Palm Springs Hotel by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kimpton Rowan Palm Springs Hotel by IHG?

As of 10 Feb 2026, prices found for a 1-night stay for 2 adults at Kimpton Rowan Palm Springs Hotel by IHG on 16 Feb 2026 start from AU$876.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Kimpton Rowan Palm Springs Hotel by IHG?

There's no onsite spa, but this property does offer services like massages.

Does Kimpton Rowan Palm Springs Hotel by IHG have a pool?

Yep, and guests love it! Kimpton Rowan Palm Springs Hotel by IHG has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Kimpton Rowan Palm Springs Hotel by IHG?

Kimpton Rowan Palm Springs Hotel by IHG features an outdoor pool, 3 restaurants and 2 bars.

What makes Kimpton Rowan Palm Springs Hotel by IHG a romantic place to stay?

A bar, plus Frette Italian sheets in the guestrooms, help set the scene for a romantic weekend at Kimpton Rowan Palm Springs Hotel by IHG.

Is Kimpton Rowan Palm Springs Hotel by IHG family-friendly?

You bet! With amenities such as babysitting services and free bike rentals, as well as free infant beds in the guestrooms, it's no surprise that Kimpton Rowan Palm Springs Hotel by IHG is a hit with families.

Does Kimpton Rowan Palm Springs Hotel by IHG serve breakfast?

Yeah, full breakfast is available daily between 7:30 AM and 1:00 PM.

Is there a free airport shuttle available at Kimpton Rowan Palm Springs Hotel by IHG?

No, Kimpton Rowan Palm Springs Hotel by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Kimpton Rowan Palm Springs Hotel by IHG?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Kimpton Rowan Palm Springs Hotel by IHG?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Kimpton Rowan Palm Springs Hotel by IHG?

Furry friends are welcome at Kimpton Rowan Palm Springs Hotel by IHG, with food and water bowls on offer.

Kimpton Rowan Palm Springs Hotel by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 753 out of 1001 reviews
Rating 8 - Good. 140 out of 1001 reviews
Rating 6 - Okay. 54 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jill

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and friendly staff! Would return!
Stayed 2 nights in Oct 2025

8/10 Good

Lev, newport coast

Stayed 3 nights in Oct 2025

10/10 Excellent

Nitesh R, Albertson

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean, staff was amazing
Stayed 4 nights in Nov 2025

6/10 Okay

Rachel

Stayed 1 night in Nov 2025

10/10 Excellent

Dane

Liked: Cleanliness, staff & service, amenities
Great location and lovely staff. Best option downtown for sure.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sofia

Stayed 1 night in Oct 2025

10/10 Excellent

Priscilla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at the Kimpton. Had a room with a king size bed, and balcony on the top floor. The room was very spacious, and balcony was very nice. At one point, the manager texted me to inquire how our visit was going. I was surprised to get the text! I said that I would rate the hotel a four not a five rating because the room did not provide two sofa chairs, only one. Well, within 15 minutes, maintenance knocked on our door and delivered a brand new sofa chair! I was amazed! So, their service is excellent! In addition, breakfast at the café in the hotel was also very good. Breakfast was not part of your package. So, it’s not free. But the service was excellent.Highly recommend this hotel.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kelly

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

martin c, Santa Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, helpful stafd
Stayed 2 nights in Oct 2025

10/10 Excellent

thesia

Stayed 2 nights in Sep 2025

10/10 Excellent

Mohamed

Stayed 1 night in Sep 2025

10/10 Excellent

Jessy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brian at the front desk was fantastic and took great care of us! Had the most amazing room, the hotel had great atmosphere and all of the staff were super friendly and professional as well as helpful when asked.
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

6/10 Okay

Jess

Liked: Cleanliness, property conditions & facilities
They have to to make sure their staff is trined properly. I charged twice and had to make sure they refunded me after I checked out.
Stayed 3 nights in Sep 2025

8/10 Good

Le'Kieah

Stayed 1 night in Oct 2025

10/10 Excellent

Dima

Stayed 2 nights in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely return.
Stayed 2 nights in Sep 2025

8/10 Good

Allie

Stayed 3 nights in Sep 2025

10/10 Excellent

Karol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Serena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff and overall experience would recommend
Stayed 2 nights in Sep 2025

6/10 Okay

Lisandro, Buenos Aires

Travelled with family and small children
Disliked: Amenities
Over rated. Too expensive to end up being a classic Hotel. Great furniture and design in the interior!
Stayed 1 night in Sep 2025

10/10 Excellent

Parmnick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend. It’s a vibe and the best location
Stayed 4 nights in Sep 2025

8/10 Good

Ryan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
My Room wasn’t the cleanest but my interaction with the staff and other guest visiting was magnificent which made the trip well worth it.
Stayed 1 night in Sep 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Great option will definitely return!
Stayed 1 night in Sep 2025

4/10 Poor

Nash

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
We travel all over the world and after being here three times the restaurant has average food that s wildly overpriced, and like everywhere else in this entire hotel service is at a bare minimum. God forbid you wanted to get two drinks over five or six hour period at the pool it would be impossible. The girls just stand around and talk to the other staff members and even going up to the bar at the pool is difficult to get a drink. Another extremely irritating thing they do is they offer you the lousiest wine , complimentary between four and five, but if you were standing there and somebody else was in front of you and it hit 5 o'clock, they'd say sorry and wouldn't pour you a little 2 ounce glass, It happened during each of our stays We stayed at the hotel twice in the last month and for a total of five days ... I think we gave it a very fair assessment
Stayed 3 nights in Sep 2025