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Kimpton Rowan Palm Springs Hotel by IHG

4.0 star property
Hotel with 3 restaurants, steps from Forever Marilyn

Photo gallery for Kimpton Rowan Palm Springs Hotel by IHG

3 restaurants, dinner served, Mediterranean cuisine
Exterior
Room, 1 King Bed (King Spa)
Outdoor pool, pool loungers
Suite (Spa) | Living area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Spa
  • Breakfast available
The current price is AU$476
includes taxes & fees
27 May - 28 May

Explore the area

Map
100 W. Tahquitz Canyon Way, Palm Springs, CA, 92262
  • Agua Caliente Cultural Museum
    ā€Ŗ4 min walkā€¬
  • Palm Springs Art Museum
    ā€Ŗ4 min walkā€¬
  • Tahquitz Canyon
    ā€Ŗ3 min driveā€¬
  • Palm Springs, CA (PSP-Palm Springs Intl.)
    ā€Ŗ11 min driveā€¬

Room options

View all photos for Suite, 1 Single Bed (San Jacinto)

View from room

Suite, 1 Single Bed (San Jacinto)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
  • Mountain view
  • 81 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, 1 Single Bed (Arlo)

View from room

Suite, 1 Single Bed (Arlo)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
  • Mountain view
  • Sleeps 4
  • 1 Single Bed

View all photos for Room (Essential)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Room (Essential)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Frette Italian bed sheets
  • 34 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Frette Italian bed sheets
  • Mountain view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub (Communications)

View from room

Room, 2 Queen Beds, Accessible Bathtub (Communications)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Frette Italian bed sheets
  • Mountain view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (View)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Room, 2 Queen Beds, Balcony (View)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (View)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Room, 1 King Bed (View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Frette Italian bed sheets
  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Premium Room, 1 King Bed (View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Frette Italian bed sheets
  • Valley view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

1 bedroom, Frette Italian sheets, premium bedding, minibar

Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
  • Mountain view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View (San Jacinto Mountain View)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Room, 1 King Bed, Mountain View (San Jacinto Mountain View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Frette Italian bed sheets
  • Mountain view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Mountain View (San Jacinto Mountain View)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Premium Room, 2 Queen Beds, Mountain View (San Jacinto Mountain View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Frette Italian bed sheets
  • Mountain view
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (View)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Room, 2 Queen Beds (View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Frette Italian bed sheets
  • City view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mountain View (San Jacinto Mountain View)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Room, 2 Queen Beds, Mountain View (San Jacinto Mountain View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Frette Italian bed sheets
  • Mountain view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed (Spa)

View from room

Studio Suite, 1 King Bed (Spa)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
  • City view
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Spa)

1 bedroom, Frette Italian sheets, premium bedding, minibar

Premium Room, 1 King Bed (Spa)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
  • Mountain view
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Palm Springs

Kimpton Rowan Palm Springs Hotel by IHG places you in the centre of Palm Springs, steps from Forever Marilyn and within a short 5-minute stroll of Agua Caliente Cultural Museum. Highlights at this hotel include 3 restaurants, 2 bars/lounges and an outdoor swimming pool. .The restaurant, Four Saints, serves Mediterranean cuisine and is open for dinner. High Bar is the hotel's own bar. Enjoy the 24-hour gym and pool loungers as well as access to free bike hire. 5108 square feet (475 square metres) of event facilities include 8 meeting rooms and conference space. Other amenities include Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Full breakfast is available daily between 7:30 AM and 1:00 PM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Sights within a short walk of this 4-property class Downtown Palm Springs hotel include Palm Springs Art Museum and Tahquitz Canyon is within 30 minutes.

What's nearby

  • Agua Caliente Cultural Museum - 4 min walk - 0.3 km
  • Palm Springs Art Museum - 4 min walk - 0.4 km
  • Palm Springs Convention Center - 16 min walk - 1.3 km
  • Tahquitz Canyon - 3 min drive - 2.5 km
  • Palm Springs Aerial Tramway - 15 min drive - 10.8 km

Getting around

  • Palm Springs Station - 20 min drive
  • Palm Springs, CA (PSP-Palm Springs Intl.) - 11 min drive

Restaurants

  • ā€ŖStarbucks Reserve - ā€¬1 min walk
  • ā€ŖClandestino - ā€¬3 min walk
  • ā€ŖLulu California Bistro - ā€¬4 min walk
  • ā€ŖThai Smile Palm Springs - ā€¬2 min walk
  • ā€ŖLas Casuelas Terraza - ā€¬5 min walk

About this property

Kimpton Rowan Palm Springs Hotel by IHG

Hotel with 3 restaurants, steps from Forever Marilyn
Kimpton Rowan Palm Springs Hotel by IHG offers its guests an outdoor pool, a 24-hour fitness centre, and complimentary bicycles. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is available in public spaces for a fee.

Event space at this hotel measures 5108 square feet (475 square metres) and includes conference space. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the business-friendly Kimpton Rowan Palm Springs Hotel by IHG.

This 4-star Palm Springs hotel is smoke free.

  • 1 building
  • 153 guestrooms or units
  • 7 levels
  • 3 dining venues
  • 2 bars or lounges
  • 5108 sq ft of conference space
  • 475 sq. m of conference space
  • Built in 2017
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar by the pool
Kimpton Rowan Palm Springs Hotel by IHG offers 153 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets and premium bedding. Televisions come with pay-per-view films. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This Palm Springs hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

English

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.99 per day)
  • Available in some public areas: WiFi (USD 12.99 per day)

Parking and transport

  • Electric car charging station on site

Food and drink

  • Daily full breakfast available 7:30 AM to 1:00 PM for a fee: USD 10 to 25 for adults and USD 10 to 25 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Four Saints
  • High Bar
  • Juniper Table
  • Window Bar

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,108 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Frette Italian sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay films
  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 68.85 per accommodation, per night
The resort fee includes:
  • Airport shuttle
  • Bicycle storage
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Fitness centre access
  • Housekeeping
  • In-room safe
  • Laundry facilities
  • Newspaper
  • Phone calls
  • Pool access
  • Spa access
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 25 for adults and USD 10 to 25 for children
  • Fee for in-room wireless Internet: USD 12.99 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.99 per day (rates may vary)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted.Ā This property uses eco-friendly cleaning products. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kimpton Rowan Hotel
Kimpton Rowan Palm Springs
Kimpton Rowan
Kimpton Rowan Palm Springs Hotel
Kimpton Rowan Palm Springs Hotel by IHG Hotel
Kimpton Rowan Palm Springs Hotel an IHG Hotel
Kimpton Rowan Palm Springs Hotel by IHG Palm Springs
Kimpton Rowan Palm Springs Hotel by IHG Hotel Palm Springs

Frequently asked questions

What is the cancellation policy at Kimpton Rowan Palm Springs Hotel by IHG?

Kimpton Rowan Palm Springs Hotel by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kimpton Rowan Palm Springs Hotel by IHG?

As of 26 Apr 2025, prices found for a 1-night stay for 2 adults at Kimpton Rowan Palm Springs Hotel by IHG on 27 May 2025 start from AU$368.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Kimpton Rowan Palm Springs Hotel by IHG?

There's no onsite spa, but this property does offer services like massages.

Does Kimpton Rowan Palm Springs Hotel by IHG have a pool?

Yep, and guests love it! Kimpton Rowan Palm Springs Hotel by IHG has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Kimpton Rowan Palm Springs Hotel by IHG?

Kimpton Rowan Palm Springs Hotel by IHG features an outdoor pool, 3 restaurants and 2 bars.

What makes Kimpton Rowan Palm Springs Hotel by IHG a romantic place to stay?

A bar, plus Frette Italian sheets in the guestrooms, help set the scene for a romantic weekend at Kimpton Rowan Palm Springs Hotel by IHG.

Is Kimpton Rowan Palm Springs Hotel by IHG family-friendly?

You bet! With amenities such as babysitting services and free bike rentals, as well as free infant beds in the guestrooms, it's no surprise that Kimpton Rowan Palm Springs Hotel by IHG is a hit with families.

Does Kimpton Rowan Palm Springs Hotel by IHG serve breakfast?

Yeah, full breakfast is available daily between 7:30 AM and 1:00 PM.

Is there a free airport shuttle available at Kimpton Rowan Palm Springs Hotel by IHG?

No, Kimpton Rowan Palm Springs Hotel by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Kimpton Rowan Palm Springs Hotel by IHG?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Kimpton Rowan Palm Springs Hotel by IHG?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Kimpton Rowan Palm Springs Hotel by IHG?

Furry friends are welcome at Kimpton Rowan Palm Springs Hotel by IHG, with food and water bowls on offer.

Is there a golf course on site at Kimpton Rowan Palm Springs Hotel by IHG?

There isn't one on site, but O'Donnell Golf Club is a short 5-minute walk away.

Kimpton Rowan Palm Springs Hotel by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 755 out of 1003 reviews
Rating 8 - Good. 141 out of 1003 reviews
Rating 6 - Okay. 52 out of 1003 reviews
Rating 4 - Poor. 28 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

jason, La Quinta

Stayed 2 nights in Jan 2025

10/10 Excellent

Deanna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and roomy. The staff was very quick and helpful. It was so fun that they did a free hour of beer and wine, it created a very social lobby area. It is right in town and walkable to everything.
Stayed 2 nights in Jan 2025

4/10 Poor

julia

Travelled with family
Disliked: Staff & service, room comfort
Walls thin and hallways noising. Not great experience with front desk at end of stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Elihu, Saint Louis Park

Liked: Cleanliness, staff & service, property conditions & facilities
Starbucks nearby opens 4am
Stayed 3 nights in Jan 2025

10/10 Excellent

Esteban

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Place has it ALL !! Great location. I definitely recommend it!
Stayed 1 night in Jan 2025

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Karin, Buffalo

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We had a beautiful stay! Everyone who works at the hotel was friendly, polite, and very helpful. There were several times where we both commented on how they all made us feel so special. A special thank you to David and the wait staff who greeted and served us each morning at breakfast and Linda who was a very kind and helpful concierge. We definitely would love to visit again! Thank you so much for making our vacation amazing!
Stayed 7 nights in Dec 2024

10/10 Excellent

Denver Angel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here once or twice a year for a couple of days and it is always a pleasant time, the staff is very nice and are always quick to fix any issue and respond quickly to any concers that i have, it is also close to anything that you might need ,very convenient
Stayed 2 nights in Nov 2024

10/10 Excellent

Alena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost the middle of the strip, perfect location. Loved the bikes.
Stayed 4 nights in Dec 2024

4/10 Poor

Raymond

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointing. Nothing like the quality of other Kimpton hotels we have stayed at. I wonā€™t be going back to this one
Stayed 4 nights in Dec 2024

10/10 Excellent

leora

Stayed 5 nights in Dec 2024

10/10 Excellent

ROBERT

Stayed 2 nights in Dec 2024

10/10 Excellent

Stacey, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool property in a great location in downtown Palm Springs with good service. Restaurants a little pricey but daily happy hour, snacks and amenities nice touch.
Stayed 4 nights in Dec 2024

10/10 Excellent

sean

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience
Stayed 2 nights in Dec 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Dec 2024

10/10 Excellent

Jeffrey, Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Alison

Stayed 1 night in Dec 2024

10/10 Excellent

Alberto

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

William

Stayed 1 night in Nov 2024

2/10 Terrible

Donnamarie

Staff annoyed but friendly . Lots of extra charges for early check in
Stayed 2 nights in Sep 2024

10/10 Excellent

Susan, Boise

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property located in the heart of Palm Springs. Walkable to shopping and dining. Very helpful, friendly staff. Good restaurants.
Stayed 3 nights in Dec 2024

8/10 Good

Harold

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice, in a good location and the staff were great. The only negative was the menu prices, it's a tourist town, everything was overpriced.
Stayed 3 nights in Dec 2024

10/10 Excellent

Bracha

Liked: Property conditions & facilities
Stayed 4 nights in Dec 2024

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities
There was a terrible odor in the room and I wasnt given the room I originally booked. It was very expensive due to peak holiday. The smell was making me sick and then it was confirmed by Maintenance they have problems with sulfer odor and HVAC in different rooms. There were no other rooms available. I was with my 85 year old mother and this was supposed to be a special trip. We had to pack and unpack and I was physically ill being in the room. I had prior health issues and had a comprised immune but when spending a very high price you expect your hotel room to be safe to stay. We then got switched to a room with obstructed view which was fine and it did smell great but there was a HUGE generator or AC unit and it was very loud. There was no off switch so I didn't sleep. The room was comped for that night except I was still charged the resort fee. The manager made me feel like we were being a nuisance. The second night we got switched to the room I should of had the first night. It was all fine except when given an extra blanket it was covered in lint and stuffing from something. I have no idea what but I can't fathom how housekeeping could give it to us. The materials flew all over the room. I was extremely disappointed with our stay. I paid for the second night and it was definitely not worth the over inflated fee.
Stayed 2 nights in Nov 2024

8/10 Good

Soeun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location as home base for a family visiting the aerial tram, Joshua tree national park and 123 lavender farms.
Stayed 3 nights in Nov 2024