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Hyatt Regency Orange County

4.0 star property
Family-friendly hotel with 2 restaurants and 2 outdoor pools

Photo gallery for Hyatt Regency Orange County

Lobby
Lobby
Sports facility
Reception
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
The current price is AU$264
includes taxes & fees
22 June - 23 June

Explore the area

Map
11999 Harbor Blvd, Garden Grove, CA, 92840
  • Anaheim Convention Center
    ‪17 min walk‬
  • Disney California Adventure® Park
    ‪4 min drive‬
  • Disneyland® Resort
    ‪4 min drive‬
  • Orange County, CA (SNA-John Wayne)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (2 King Beds)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 2 Bedrooms (2 King Beds)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 65 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 Bedroom (King)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 1 Bedroom (King)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite (VIP)

Family Suite (VIP)

Family Suite (VIP)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 65.0 sq m
  • Sleeps 8
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Deluxe Room, 2 Queen Beds (High Floor)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, 2 Queen Beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Kids Suite)

Suite (Kids Suite)

Suite (Kids Suite)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Down duvet
  • 35 sq m
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Executive Suite, 1 King Bed with Sofa bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 63 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (2 Queen Beds)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 1 Bedroom (2 Queen Beds)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms (1 King Bed and 2 Queen Beds)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 2 Bedrooms (1 King Bed and 2 Queen Beds)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • 65 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Garden Grove

A family-friendly stay in the heart of Garden Grove awaits you at Hyatt Regency Orange County. You'll be 1.8 km (1.1 mi) from Anaheim Convention Center and 3.1 km (1.9 mi) from Disney California Adventure® Park. Highlights at this eco-friendly hotel include 2 restaurants, 2 outdoor swimming pools and 2 coffee shops/cafes. .The family restaurant, TusCA, serves American cuisine and is open for breakfast. OC Brewhouse is the hotel's own brewpub, serving drinks along with dinner. Enjoy the gym, Hot tub and pool loungers as well as access to basketball. 65000 square feet (6039 square metres) of event facilities include 55 meeting rooms and conference space, and other business amenities include coworking space. Added amenities include free Wi-Fi in public areas and a snack bar/deli. Each morning full breakfast is served between 6:30 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of a theme park shuttle. .This 4-property class Garden Grove hotel is 3.2 km (2 mi) from Downtown Disney® District and 4.2 km (2.6 mi) from Angel Stadium of Anaheim.

What's nearby

  • Anaheim Convention Center - 17 min walk - 1.4 km
  • Disney California Adventure® Park - 4 min drive - 2.3 km
  • Disneyland® Resort - 4 min drive - 2.6 km
  • Downtown Disney® District - 4 min drive - 2.6 km
  • Angel Stadium of Anaheim - 5 min drive - 4.1 km

Getting around

  • Orange Station - 10 min drive
  • Orange County, CA (SNA-John Wayne) - 20 min drive

Restaurants

  • ‪Joe's Italian Ice - ‬7 min walk
  • ‪Jack in the Box - ‬7 min walk
  • ‪Del Taco - ‬4 min walk
  • ‪Taco Bell - ‬10 min walk
  • ‪Roscoe's House of Chicken and Waffles - ‬12 min walk

About this property

Hyatt Regency Orange County

Family-friendly hotel with 2 restaurants and 2 outdoor pools
As a guest of Hyatt Regency Orange County, you'll find 2 outdoor swimming pools, a health club, and Access to hot tub. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include 55 meeting rooms and coworking spaces. Event space at this hotel measures 65000 square feet (6039 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Hyatt Regency Orange County. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Garden Grove hotel.

  • 656 guestrooms or units
  • 17 levels
  • 2 dining venues
  • 2 coffee shops
  • 65000 sq ft of conference space
  • 6039 sq. m of conference space
  • Built in 1986
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Hyatt Regency Orange County offers 656 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. Televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Garden Grove hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Theme park shuttle (surcharge)
  • Uncovered parking on site (USD 30 per night; includes in/out privileges)
  • Valet parking on site (USD 38 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 11:30 AM for a fee: USD 15 to 50 for adults and USD 15 to 50 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • OC Brewhouse
  • TusCA

Things to do

  • 2 outdoor pools
  • Basketball
  • Health club
  • Hot tub
  • Playground
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Free cot
  • Microwave on request
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 55 meeting rooms
  • 65,000 square feet of conference space
  • Coworking space

Outdoors

  • Firepit
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • HDTV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100 and a deposit of USD 100 per week
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 75 per night
  • Destination fee: USD 23.40 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 50 for adults and USD 15 to 50 for children
  • Uncovered self-parking fee: USD 30.00 per night (in/out privileges)
  • Valet parking fee: USD 38.00 per night (in/out privileges)
  • Pet deposit: USD 100 per week
  • Pet fee: USD 100.00 per accommodation (varies based on length of stay) plus a one-off USD100 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room microwave fee: USD 20 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hyatt Orange
Hyatt Orange County
Hyatt Regency Orange
Hyatt Regency Orange County
Hyatt Regency Orange County Garden Grove
Hyatt Regency Orange County Hotel
Hyatt Regency Orange County Hotel Garden Grove
Orange County Hyatt
Orange County Hyatt Regency
Orange Hyatt
Hyatt Garden Grove
Hyatt Regency Garden Grove
Hyatt Regency Orange County Garden Grove, CA
Hyatt Regency Orange County Hotel
Hyatt Regency Orange County Garden Grove
Hyatt Regency Orange County Hotel Garden Grove

Frequently asked questions

What is the cancellation policy at Hyatt Regency Orange County?

Hyatt Regency Orange County offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency Orange County?

As of 19 June 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Orange County on 22 June 2025 start from AU$228.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Regency Orange County?

Yep, Hyatt Regency Orange County has an uncovered self car park with in/out privileges for USD 30.00 per night.

Are there any beaches close to Hyatt Regency Orange County?

The closest beach to Hyatt Regency Orange County is Huntington State Beach (17.7 km).

Does Hyatt Regency Orange County have a pool?

Yep, and guests love it! Hyatt Regency Orange County has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 6:00 AM to 10:00 PM.

Does Hyatt Regency Orange County have a waterslide?

No, there is no waterslide at Hyatt Regency Orange County, but Great Wolf Lodge Water Park is a short 16-minute walk away.

What luxury perks are available at Hyatt Regency Orange County?

Hyatt Regency Orange County features 2 outdoor pools, a health club and 1 hot tub. All guestrooms come with pillowtop beds and premium bedding.

What makes Hyatt Regency Orange County a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hyatt Regency Orange County.

Is Hyatt Regency Orange County family-friendly?

You bet! With amenities such as a playground and 2 outdoor pools, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Regency Orange County is a hit with families.

Does Hyatt Regency Orange County serve breakfast?

Yep, full brekkie is offered daily between 6:30 AM and 11:30 AM.

Is there a free airport shuttle available at Hyatt Regency Orange County?

No, Hyatt Regency Orange County does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Regency Orange County?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Regency Orange County?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hyatt Regency Orange County?

Furry friends are welcome at Hyatt Regency Orange County, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Hyatt Regency Orange County Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3733 out of 5265 reviews
Rating 8 - Good. 861 out of 5265 reviews
Rating 6 - Okay. 351 out of 5265 reviews
Rating 4 - Poor. 165 out of 5265 reviews
Rating 2 - Terrible. 155 out of 5265 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos, Clinton Township

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Dianne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, great amenities and spacious rooms.
Stayed 1 night in Feb 2025

8/10 Good

Kalea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Dorita

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good!
Stayed 2 nights in Mar 2025

6/10 Okay

Phuoc

Travelled with family
Nice lobby Bathroom is small and old The bath towels are too old-
Stayed 1 night in Mar 2025

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Needs Reno. Run down.
Stayed 4 nights in Feb 2025

4/10 Poor

Norma

Travelled with family

Worst room

They gave me the worst room and smells bad and old room. This was our 4th or 5th times coming. This time was the worst experience staying in this hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Stayed 2 nights in Mar 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful property. Our room was clean and updated.
Stayed 2 nights in Feb 2025

8/10 Good

Xiumei

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Safe location .
Stayed 2 nights in Mar 2025

8/10 Good

Jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought it was pretty crazy to charge an additional $30 for parking. I always thought you book somewhere they shouldn’t charge you to park there.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and interaction with staff. The room needed an additional chair for convenience.
Stayed 3 nights in Mar 2025

10/10 Excellent

Aryam, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Dec 2024

2/10 Terrible

Lynsey

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend
Stayed 3 nights in Mar 2025

10/10 Excellent

Kenneth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice but a bit too far from Disneyland
Stayed 3 nights in Feb 2025

10/10 Excellent

Rafael

Stayed 1 night in Feb 2025

8/10 Good

Jooyoung

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Victor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall!
Stayed 7 nights in Mar 2025

6/10 Okay

Jason

Travelled with family
Liked: Staff & service, amenities
The hotel itself is nice, especially if you’re staying in one of the multi-room suites. This is how we’ve stayed here in the past, and it seems the hotel caters to its guests who are staying in nicer rooms. We’ve always been in the “North Tower” however for this trip it was just myself and my girlfriend, no need for multiple beds, so we ended up in a standard room in the South Tower and really there wasn’t anything wrong with the room or the hotel, it was housekeeping that I think they’re having an issue with. The 2nd day in Disneyland, we took the ‘do not disturb’ placard off the door before we left so we would have a clean bed and fresh towels to come back to. We did 13 hours in the park that day and came back to the room the same way we left it, no new towels, bed still untouched. I wasn’t upset, I just wanted some towels so I called guest services and asked for them to bring up some towels and just let them know that the room didn’t get serviced today, so that’s why I needed them. The lady on the phone then insisted I must’ve left the placard on the door, even though I’m positive I didn’t and even double checked once we saw the room hadn’t been serviced. The whole time I’m explaining the situation to her, she kept trying to rush me off the phone as if I wasn’t worth her time, and she came across very rude. Also the hot tub gave us both a skin rash and had a bandaid in it for atleast 2 nights before I fished it out myself. Sad, I used to like this hotel. Not anymore.
Stayed 4 nights in Mar 2025

6/10 Okay

Miranda

Stayed 1 night in Mar 2025

10/10 Excellent

Samantha

Stayed 1 night in Feb 2025

10/10 Excellent

Noel

Stayed 2 nights in Mar 2025