JW Marriott Desert Springs Resort & Spa

4.5 star property
Luxury resort with 8 restaurants and 5 outdoor pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for JW Marriott Desert Springs Resort & Spa

1 bedroom, premium bedding, pillow-top beds, in-room safe
Exterior
Suite, 1 Bedroom, Pool View (Balcony)
8 restaurants, breakfast, lunch, dinner served; American cuisine
5 outdoor pools, open 8:00 AM to 10:00 PM, pool cabanas (surcharge)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Spa
    Spa
  • Parking available
    Parking available

Explore the area

Map
74-855 Country Club Drive, Palm Desert, CA, 92260
  • Palm and Valley Golf Courses at Desert Springs
    1 min walk
  • Desert Willow Golf Resort
    5 min walk
  • The Lakes Country Club
    10 min walk
  • Bermuda Dunes, CA (UDD)
    13 min drive

Room options

Executive Suite, 1 Bedroom, Non Smoking, Pool View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
  • 36 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2021
  • 36 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
  • 36 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Signature Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
LED TV
  • 73 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
  • 36 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2021
  • 36 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2021
  • 36 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
  • 36 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Signature Room, 1 King Bed, Non Smoking, View (Balcony, View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Signature Room, 1 King Bed with Sofa bed, Non Smoking, View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility Accessible, Transfer Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2021
  • 36 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Presidential Suite, 1 Bedroom, Pool View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
  • 111 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
  • 36 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Renovated in 2021
Premium bedding
  • 36 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Vice Presidential Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
  • 102 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Pool View (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
  • 164 sq m
  • Sleeps 3
  • 1 Double Bed

Junior Suite, 1 Bedroom, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
LED TV
  • 50 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
LED TV
  • 47 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Palm Desert

A luxury stay in Palm Desert awaits you at JW Marriott Desert Springs Resort & Spa. You'll be 5 km (3.1 mi) from San Jacinto Mountains and 5.4 km (3.4 mi) from El Paseo Shopping District. Highlights at this family-friendly resort include 8 restaurants, 5 outdoor swimming pools and a full-service spa. .A relaxing visit to Spa Desert Springs can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and hot tub. The restaurant, Rockwood Grill, serves American cuisine and is open for breakfast, lunch and dinner. Blue Star Lounge is the resort's own bar, serving drinks along with light fare. Enjoy the 13 outdoor tennis courts, golf course and gym plus access to boat tours. 25000 square feet (2323 square metres) of event facilities include 41 meeting rooms and a conference centre, and other business amenities include a business centre and coworking space. Plus you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 11:30 AM. There's also the convenience of valet parking. .Sights within a 10-minute drive of this 4.5-property class Palm Desert resort include Acrisure Arena and Living Desert Zoo and Gardens.

What's nearby

  • Desert Willow Golf Resort - 5 min walk
  • The Lakes Country Club - 10 min walk
  • El Paseo Shopping District - 5 min drive
  • Acrisure Arena - 5 min drive
  • Marriott's Shadow Ridge Golf Club - 6 min drive

Getting around

  • Palm Springs Station - 20 min drive
  • Palm Springs, CA (PSP-Palm Springs Intl.) - 25 min drive

Restaurants

  • ‪Sherman's Deli & Bakery - ‬4 min drive
  • ‪Carl's Jr. - ‬3 min drive
  • ‪Goody's Cafe - ‬4 min drive
  • ‪CJ's Diner - ‬4 min drive
  • ‪Lunch Box - ‬4 min drive

About this property

JW Marriott Desert Springs Resort & Spa

Luxury resort with 8 restaurants and 5 outdoor pools
As a guest of JW Marriott Desert Springs Resort & Spa, you'll find a full-service spa, a golf course, and 5 outdoor swimming pools. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, 41 meeting rooms, and coworking spaces. Event space at this resort measures 25000 square feet (2323 square metres) and includes a conference centre. A fitness centre, spa services, and a terrace are also featured at the luxury JW Marriott Desert Springs Resort & Spa. For a fee, parking is available. A complete renovation of JW Marriott Desert Springs Resort & Spa was completed in November 2021.

This 4.5-star Palm Desert resort is smoke free.

  • 884 guestrooms or units
  • 8 levels
  • 3 buildings
  • 8 dining venues
  • 2 bars or lounges
  • 25000 sq ft of conference space
  • 2323 sq. m of conference space
  • Built in 1987
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
JW Marriott Desert Springs Resort & Spa offers 884 accommodations, which are accessible via exterior corridors and feature iPod docking stations and a safe. Rooms open to balconies. Pillowtop beds feature premium bedding. 50-inch LED televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include a separate bath and shower, dressing gowns, complimentary toiletries and hairdryers.

This Palm Desert resort provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis. Renovation of all guestrooms was completed in November 2021.

Spa Desert Springs has 47 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (USD 45 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: USD 38 per person
  • 2 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Aquifer65 and Sushi Bar
  • Blue Star Lounge
  • Mikado
  • Oasis Pool Bar & Grille
  • Rockwood Grill

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Fenced pool
  • Grocery/convenience store
  • Mini golf
  • Mini-fridge
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 41 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (25,000 square foot of space)
  • Coworking space

Outdoors

  • Dock
  • Firepit
  • Garden
  • On a lake
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 47 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (81 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (97 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Smooth flooring in room
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • IPod dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 45 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Faxes
  • Fitness centre access
  • Fitness/yoga classes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 38 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property uses solar energy. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

JW Desert Springs Marriott
JW Marriott Desert Resort
JW Marriott Desert Springs
JW Marriott Desert Springs Resort
JW Marriott Resort Desert Springs
JW Marriott Springs
JW Marriott Springs Resort
Marriott Desert Resort
Marriott Desert Springs
Marriott Desert Springs Resort
Desert Springs Jw Marriott Hotel Palm Desert
Desert Springs Jw Marriott Resort And Spa
Jw Marriott Palm Desert
Marriott Palm Desert
Palm Desert Marriott
Jw Marriott Desert Springs
Jw Marriott Palm Desert
Palm Desert Marriott
Desert Springs Jw Marriott Hotel Palm Desert
Marriott Palm Desert
JW Marriott Desert Springs Resort Spa

Frequently asked questions

What is the cancellation policy at JW Marriott Desert Springs Resort & Spa?

JW Marriott Desert Springs Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JW Marriott Desert Springs Resort & Spa?

As of 23 Oct 2024, prices found for a 1-night stay for 2 adults at JW Marriott Desert Springs Resort & Spa on 30 Oct 2024 start from AU$445.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JW Marriott Desert Springs Resort & Spa?

Yep, JW Marriott Desert Springs Resort & Spa has covered valet parking with in/out privileges for USD 45 per day. Additionally there is motorhome/coach/lorry parking, for a fee.

Is there a spa on site at JW Marriott Desert Springs Resort & Spa?

Yep, Spa Desert Springs is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does JW Marriott Desert Springs Resort & Spa have a pool?

Yep, and guests love it! JW Marriott Desert Springs Resort & Spa has 5 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 10:00 PM.

What luxury perks are available at JW Marriott Desert Springs Resort & Spa?

JW Marriott Desert Springs Resort & Spa features 5 outdoor pools, a full-service spa and 8 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes JW Marriott Desert Springs Resort & Spa a romantic place to stay?

A hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at JW Marriott Desert Springs Resort & Spa.

Is JW Marriott Desert Springs Resort & Spa family-friendly?

You bet! With amenities such as an arcade, 5 outdoor pools and on-site mini golf, it's no surprise that JW Marriott Desert Springs Resort & Spa is a hit with families.

Does JW Marriott Desert Springs Resort & Spa serve breakfast?

Sure does, buffet breakfast is on offer daily between 6:30 AM and 11:30 AM.

Is there a free airport shuttle available at JW Marriott Desert Springs Resort & Spa?

No, JW Marriott Desert Springs Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at JW Marriott Desert Springs Resort & Spa?

Yep, they've got a poolside bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at JW Marriott Desert Springs Resort & Spa?

Check-in begins at 4 PM. Check-out time is 11 AM.

Is there a golf course on site at JW Marriott Desert Springs Resort & Spa?

Yep, JW Marriott Desert Springs Resort & Spa has a 36-hole golf course. A golf driving range, golf lessons, mini golf and golf carts are also available.

JW Marriott Desert Springs Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 639 out of 1001 reviews" "
Rating 8 - Good. 167 out of 1001 reviews" "
Rating 6 - Okay. 88 out of 1001 reviews" "
Rating 4 - Poor. 47 out of 1001 reviews" "
Rating 2 - Terrible. 60 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing. Romantic. Stress-free stay.
We stayed for our three-year anniversary and had an amazing time. We were joined by some friends on the second night and reserved chairs at the pool and it was amazing. Housekeeping did an amazing job resetting the room and provided us with enough towels. Valet and bellhop services made checking in and checking out a breeze. Valet is $15-16 a day which isn’t terrible if you don’t feel like parking the day you check in, moving it before they close into the garage(with plenty of spaces) will save you $30. On weekends the garage probably fills so be warned.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Kimberly

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Was charged for “resort fee” at the check in and they didn’t explained what that included. And then charged again “resort fee” at check out. $200 check in and almost $100 check out. At every hotel I’ve been too deposit has always been $100 and $15-$30 for Wifi at checkout This hotel was not so luxurious enough to have double the check in/out fee. Supposedly everything is already paid for, so why am I getting charged for what feels like another night at the hotel. Look elsewhere. This hotel and it’s fees ain’t it.
Stayed 2 nights in Jul 2024

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2024

6/10 Okay

Dana

Liked: Staff & service
Lots of things to do for kids, beautiful hard scaping and pool area. Food at the pool was delicious as were the birria tacos at the lobby bar. The fisherman's landing restaurant was absolutely horrid. No flavor in anything. Generally food was incredibly expensive Our bed was comfortable and the rooms very cute but there was no vent fan in the toilet room and it smelled like a porta potty. There are lots of fun activities for kids at affordable prices but about half the arcade games were broken including the bowling.
Stayed 3 nights in Jul 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday weekend
It was amazing time at jw marriot we enjoy the time over there.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Rand

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools
Stayed 3 nights in Jul 2024

8/10 Good

Jake

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay except they booked our cabana for the wrong day and by the time we arrived they were sold out.
Stayed 2 nights in Apr 2024

10/10 Excellent

David, Long Beach

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
All of it
Stayed 4 nights in Jul 2024

10/10 Excellent

Rutvik

Liked: Cleanliness, staff & service, property conditions & facilities
Property was gorgeous. Staff friendly.
Stayed 2 nights in Jul 2024

8/10 Good

Vinay

Stayed 2 nights in Jul 2024

10/10 Excellent

Ashley

Stayed 3 nights in Jul 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

MANYA, valencia

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice resort. Rooms are specious. I just wish they didn’t have carpets. As carpets were dirty. Specially when u have little ones that want to sit on the floor. Bathroom and bed was amazing. Staff are super kind and friendly.
Stayed 2 nights in Jul 2024

10/10 Excellent

Paola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing! Staff was wonderful.
Stayed 2 nights in Jul 2024

2/10 Terrible

Antranik

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

4/10 Poor

Denise

Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great staff and overall excellent hotel. Will definitely come back!
Stayed 1 night in Jul 2024

10/10 Excellent

Lola, Ojai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. The lights stayed on late at the courts which was really nice.
Stayed 3 nights in Jul 2024

6/10 Okay

Wael

Liked: Staff & service, property conditions & facilities
If you’re looking to get away for an adults only type trip this place is not it. It’s become very family friendly and full of kids. If that’s what you’re looking for this is a great place. We came to get away and have a relaxing time at the pool. This place was full of kids screaming and splashing.
Stayed 2 nights in Jul 2024

6/10 Okay

Melissa Montes

Stayed 3 nights in Jul 2024