Harrah's Cherokee Casino Resort

4.0 star property
Hotel with 10 restaurants, a quick walk to Harrahs Cherokee Casino

Photo gallery for Harrah's Cherokee Casino Resort

Enjoy a casual dining experience in this restaurant with a mix of seating options and an open atmosphere.
Relax by the pool surrounded by lounge chairs and umbrellas, with a fire pit at its center.
Stylish hallway with abstract art and a unique tile pattern.
Relax in our elegant lobby, featuring a high ceiling, comfortable seating areas, and beautiful artwork.
Experience the vibrant atmosphere of Gordon Ramsay Food Market, where a central bar area offers seating and a variety of food stalls.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Pool
  • Breakfast available
  • Bar
The current price is AU$185
includes taxes & fees
23 July - 24 July

Explore the area

Map
777 Casino Drive, Cherokee, NC, 28719
  • Harrahs Cherokee Casino
    ‪3 min walk‬
  • Santa's Land Family Theme Park and Zoo
    ‪4 min drive‬
  • Museum of the Cherokee Indian
    ‪6 min drive‬

Room options

Mountain Premium Room 1 King Non Smoking

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Mountain Luxury Room 1 King Non Smoking

9.0 out of 10
Wonderful
(56 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking (Cherokee)

9.2 out of 10
Wonderful
(87 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Luxury Room, 1 King Bed, Non Smoking (Soco)

8.6 out of 10
Excellent
(45 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking (Soco)

8.2 out of 10
Very good
(34 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Creek Premium Room 1 King Non Smoking

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Creek Luxury Room 1 King Non Smoking

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Mountain Deluxe Room 1 King Non Smoking

9.2 out of 10
Wonderful
(49 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Mountain Room View 1 King Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Creek Premium Room 2 Queens Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Smoking (Soco)

8.4 out of 10
Very good
(38 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking (Soco)

8.8 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Mountain Luxury Room 2 Queens Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Creek)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Non Smoking (Cherokee)

9.4 out of 10
Exceptional
(37 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking (Cherokee)

9.4 out of 10
Exceptional
(68 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Room, 2 Queen Beds, Non Smoking (Cherokee)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Mountain Room View 2 Queens Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

Soca Premium Room 2 Queens Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Non Smoking (Cherokee)

8.8 out of 10
Excellent
(31 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Creek Deluxe Room 1 King Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking (Soco)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Room, 2 Queen Beds, Non Smoking (Soco)

8.6 out of 10
Excellent
(40 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

Luxury Room, 1 King Bed, Non Smoking (Soco)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Creek Room View 1 King Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Creek Deluxe Room 2 Queens Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Soca Premium Room 2 Queens Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

Mountain Premium Room 2 Queens Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

Luxury Room, 1 King Bed, Non Smoking (Cherokee)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Creek Room View 2 Queens Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Smoking (Soco)

8.4 out of 10
Very good
(55 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Room, 2 Queen Beds, Smoking (Soco)

8.2 out of 10
Very good
(62 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking (Creek)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Creek Luxury Room 2 Queens Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Mountain Deluxe Room 2 Queens Non Smoking

9.2 out of 10
Wonderful
(43 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

Cherokee

At Harrah's Cherokee Casino Resort you'll be 0.3 km (0.2 mi) from Harrahs Cherokee Casino and 3 km (1.9 mi) from Santa's Land Family Theme Park and Zoo. Highlights at this hotel include 10 restaurants, 2 coffee shops/cafes and a full-service spa. .A day of pampering at Mandara Spa can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and hydrotherapy. The restaurant, Gordon Ramsay Pub, is open for dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the indoor swimming pool, nightclub, gym and seasonal outdoor swimming pool. Plus you'll find a casino, a conference centre and a 24-hour business centre. Cooked-to-order breakfast is available daily between 6:00 AM and 11:30 AM. There's also free self parking, along with the convenience of an area shuttle. .With a stay at this 4-property class Cherokee hotel, you'll be 3.5 km (2.2 mi) from Museum of the Cherokee Indian and 3.9 km (2.4 mi) from Oconaluftee Indian Village.

What's nearby

  • Harrahs Cherokee Casino - 3 min walk - 0.3 km
  • Santa's Land Family Theme Park and Zoo - 4 min drive - 3.3 km
  • Museum of the Cherokee Indian - 6 min drive - 4.4 km
  • Unto These Hills Outdoor Drama - 6 min drive - 4.4 km
  • Oconaluftee Indian Village - 8 min drive - 5.1 km

Getting around

  • Asheville Regional Airport (AVL) - 70 min drive

Restaurants

  • ‪Gordon Ramsay Street Pizza - ‬4 min walk
  • ‪Wicked Weed Pub at Harrah’s Cherokee Casino - ‬7 min walk
  • ‪Granny's Kitchen - ‬8 min walk
  • ‪SoundBytes - ‬7 min walk
  • ‪Brio Italian Grille - ‬7 min walk

About this property

Harrah's Cherokee Casino Resort

Hotel with 10 restaurants, a quick walk to Harrahs Cherokee Casino
Harrah's Cherokee Casino Resort offers its guests a full-service spa, an indoor pool, and a fitness centre. There are 10 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 21000 square feet (1951 square metres) and includes a conference centre. A casino, a seasonal outdoor pool, and a nightclub are also featured at Harrah's Cherokee Casino Resort. Self parking is free.

Smoking is allowed in designated areas at this 4-star Cherokee hotel.

  • 1108 guestrooms or units
  • 21 levels
  • 10 dining venues
  • 2 coffee shops
  • Conference rooms
  • 21000 sq ft of conference space
  • 1951 sq. m of conference space
  • Casino
  • Nightclub
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Harrah's Cherokee Casino Resort offers 1108 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Flat-screen televisions come with premium satellite channels and pay-per-view films. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Mandara Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English

Similar properties

Property amenities

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:30 AM for a fee: USD 10 to 25 per person
  • 10 restaurants
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brio Italian Grille
  • ESports Zone
  • Gordon Ramsay Pub
  • Guy Fierri's Kitchen
  • Wicked Weed Smokehouse

Things to do

  • 4,000 slot machines
  • 75 gaming tables
  • Arcade/game room
  • Casino (195,000 square foot of space)
  • Full-service spa
  • Gym
  • Indoor pool
  • Nightclub
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (21,000 square foot of space)
  • Meeting rooms

Outdoors

  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Spa treatment rooms
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 21 floors
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 6:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the winter:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per night
  • Resort fee: USD 37.61 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Internet access
  • Pool access
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 25.00 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Harrah's Cherokee Casino Resort
Harrah's Cherokee Casino
Harrah's Cherokee
Harrahs Cherokee Nc
Harrahs Cherokee Hotel
Harrahs Hotel Cherokee Nc
Cherokee Harrahs
Harrahs Casino Cherokee Nc
Harrahs Cherokee Casino Hotel
Harrah's Cherokee Casino
Harrah's Cherokee Casino Resort Hotel
Harrah's Cherokee Casino Resort Cherokee
Harrah's Cherokee Casino Resort Hotel Cherokee

Frequently asked questions

What is the cancellation policy at Harrah's Cherokee Casino Resort?

Harrah's Cherokee Casino Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Harrah's Cherokee Casino Resort?

As of 15 July 2025, prices found for a 1-night stay for 2 adults at Harrah's Cherokee Casino Resort on 23 July 2025 start from AU$127.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Harrah's Cherokee Casino Resort?

Yep, Harrah's Cherokee Casino Resort has a free self car park.

Is there a spa on site at Harrah's Cherokee Casino Resort?

Yep, Mandara Spa is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Harrah's Cherokee Casino Resort have a pool?

Harrah's Cherokee Casino Resort has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open from May to September.

What luxury perks are available at Harrah's Cherokee Casino Resort?

Harrah's Cherokee Casino Resort features a full-service spa, a nightclub and an indoor pool.

What makes Harrah's Cherokee Casino Resort a romantic place to stay?

Couples spa treatments and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Harrah's Cherokee Casino Resort.

Does Harrah's Cherokee Casino Resort serve breakfast?

Yeah, cooked-to-order breakfast is offered daily from 6:00 AM to 11:30 AM.

Is there a free airport shuttle available at Harrah's Cherokee Casino Resort?

No, Harrah's Cherokee Casino Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Harrah's Cherokee Casino Resort?

Yep, they've got a lounge bar and 10 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Harrah's Cherokee Casino Resort?

Check-in begins at 6:00 PM. Check-out time is 11 AM.

Are pets allowed at Harrah's Cherokee Casino Resort?

No, only service animals are allowed.

Harrah's Cherokee Casino Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1789 out of 3014 reviews
Rating 8 - Good. 626 out of 3014 reviews
Rating 6 - Okay. 309 out of 3014 reviews
Rating 4 - Poor. 156 out of 3014 reviews
Rating 2 - Terrible. 134 out of 3014 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
nothing
Stayed 1 night in Apr 2025

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable & clean

Clean & comfortable. Early check has a fee until 2 pm so there were quite a few people in the lobby waiting… we arrived at 1:15. There’s a resort fee to be aware of as well. The jetted tub in the bathroom is fabulous! We stayed in a Soco room
Stayed 1 night in Apr 2025

6/10 Okay

Nancy

Travelled with partner
Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Debrah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms for
Stayed 1 night in Mar 2025

10/10 Excellent

George

Stayed 1 night in Mar 2025

10/10 Excellent

Shenna

Liked: Amenities, property conditions & facilities
Everything was excellent
Stayed 2 nights in Apr 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about this place
Stayed 4 nights in Apr 2025

4/10 Poor

Rosina

Stayed 1 night in Apr 2025

8/10 Good

Suzanne, Blowing Rock

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The good was just okay but overpriced.
Stayed 1 night in Apr 2025

10/10 Excellent

Sue

Stayed 1 night in Mar 2025

6/10 Okay

Tarjah

Stayed 1 night in Apr 2025

2/10 Terrible

Dawn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Our room was very dusty, limited tv, would have to pay for music. Outdated alarm clock, no USB ports. Couldn’t charge phones. Tried to tell all of this at the desk and the woman was so rude, I had to walk away. The customers behind us weren’t happy either and the same employee was rude to them also. They gave it back to her. We had many more issues but felt nothing was being done so we left very disappointed in our first stay at the casino hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Sacha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Theresa

Travelled with family
Disliked: Staff & service

Fair stay

We stayed 2 nights. Initial impression was fair, hotel was not busy since we arrived on a Wednesday and we we given a room in the back looking at a cement wall. Room service did not come to the room on day 1 so dirty linens and trash were still there when we returned that night. I had to call for new wash clothes. Also toilet paper ran out with no extra rolls in room - another call to the front desk.
Stayed 2 nights in Apr 2025

4/10 Poor

Ronald

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Not handicap friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Mervin, Charlotte

Stayed 3 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sonya

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms and staff were great, but i did a late check out for 2'o clock, went down to eat and came back and was locked out of the room and had to stand in line for 20 minutes to get let back in.
Stayed 1 night in Apr 2025

6/10 Okay

Katherine

Stayed 2 nights in Apr 2025

6/10 Okay

Mihwa

Travelled with group
Disliked: Cleanliness, amenities
Didn’t clean enough specifically floor, very dusty. Smell smoking in non smoking room.
Stayed 2 nights in Mar 2025

8/10 Good

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was nice & large & clean. The bed & bathroom was good as well. We didn't like the very long walks from our room to the casino & parking garage. Everyone was helpful & friendly and we liked the hospitality & cleanliness of the hotel & casino.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025