4/10 Poor
Paschalides
Travelled with family
16 Aug 2025
Disliked: Property conditions & facilities, room comfort
Stone Age experience.
No wi-fi in this day and age is awful. To plan and organise and navigate it is essential. To access bookings and timings for things and to plan journeys it is needed. It is madness not to have it available.
Having to share a bathroom is awful. Only 2 cubicles per section of the floor is not very helpful. The restroom stalls are appalling for privacy. The lower part of the door is so high it is almost at knee height. The top of the door is about 5 feet high and people can peer over the top of the stall doors. And there are gaps in the sides of the doors by the hinges and locks so dignity is not preserved.
We arrived at night. The car park is in total darkness and difficult to navigate. And it is not clear that there’s a second car park.
The food options are also terrible. No option to buy anything to eat or drink after 10pm. Have to walk across dark car parks to the Snow Lodge.
Really not helpful at all.
In the bedrooms - no bedside table or lamp.
No curtains or blinds, only net curtains. So we were woken at dawn by the sun streaming in.
Breakfast wasn’t a great experience either. Long waits for drinks. They fill your coffee cup and take away the container of coffee. You have to order fruit juice which is brought from the basement. Many sub-standard and easily remedied issues.
The building no doubt has limitations, but it could be made more comfortable without many major changes with some better thought out facilities with the customer in mind.
Paschalides
Stayed 1 night in Aug 2025
