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Embassy Suites by Hilton Anaheim South

3.5 star property

Photo gallery for Embassy Suites by Hilton Anaheim South

Lobby
Creator video
Outdoor pool, open 7:00 AM to midnight, pool loungers
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Fitness facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
The current price is AU$230
includes taxes & fees
29 Mar - 30 Mar

Explore the area

View map
11767 Harbor Blvd, Garden Grove, CA, 92840
  • Place, Disney California Adventure® Park
    ‪5 min drive‬
  • Place, Downtown Disney® District
    ‪5 min drive‬
  • Place, Disneyland® Resort
    ‪5 min drive‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪70 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Bathtub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Non Smoking (Bathtub)

9.0 out of 10
Wonderful
(21 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(7 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

8.6 out of 10
Excellent
(22 reviews)
  • 45 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking (Firework View)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking (Firework View)

8.8 out of 10
Excellent
(21 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Corner

Suite, 1 King Bed, Non Smoking, Corner | Living area

Suite, 1 King Bed, Non Smoking, Corner

7.2 out of 10
Good
(7 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking (Firework View)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 2 Double Beds, Non Smoking (Firework View)

8.8 out of 10
Excellent
(54 reviews)
  • 45 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Larger Suite)

Suite, 1 King Bed, Non Smoking (Larger Suite) | Living area

Suite, 1 King Bed, Non Smoking (Larger Suite)

9.2 out of 10
Wonderful
(26 reviews)
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Shower Only)

Suite, 1 King Bed, Non Smoking (Shower Only) | Living area

Suite, 1 King Bed, Non Smoking (Shower Only)

8.8 out of 10
Excellent
(27 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

Flat-screen TV

Suite, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(145 reviews)
  • 45 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(143 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

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Exterior

Sheraton Garden Grove-Anaheim South Hotel

Anaheim Resort
  • Pool
  • Spa pool
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 1,763 reviews
The price is AU$213
includes taxes & fees
5 Apr - 6 Apr
Sheraton Garden Grove-Anaheim South Hotel

About the area

Garden Grove

At Embassy Suites by Hilton Anaheim South you'll be within a 30-minute stroll of Downtown Disney® District and Disneyland® Resort. Highlights at this hotel include a restaurant, an outdoor swimming pool and free cooked-to-order breakfast. .The restaurant, Juniper Kitchen & Bar, serves American cuisine and is open for dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym, Hot tub and pool loungers. 10000 square feet (929 square metres) of event facilities include 5 meeting rooms and conference space, and other business amenities include limo/town car service. Other amenities include a free manager's reception, Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. There's also self parking, along with the convenience of a theme park shuttle. .With a stay at this 3.5-property class Anaheim Resort hotel, you'll be 2.5 km (1.5 mi) from Disney California Adventure® Park and 3.9 km (2.4 mi) from Angel Stadium of Anaheim.

What's nearby

  • Anaheim GardenWalk - 17 min walk - 1.5 km
  • Great Wolf Lodge Water Park - 18 min walk - 1.6 km
  • Disney California Adventure® Park - 5 min drive - 2.3 km
  • Downtown Disney® District - 5 min drive - 3.0 km
  • Disneyland® Resort - 5 min drive - 2.6 km

Getting around

  • Orange Station - 15 min drive
  • Orange County, CA (SNA-John Wayne) - 25 min drive

Restaurants

  • ‪7 Leaves Cafe - ‬8 min walk
  • ‪Jack in the Box - ‬4 min walk
  • ‪Club Lounge @ Sheraton Garden Grove - ‬15 min walk
  • ‪Del Taco - ‬6 min walk
  • ‪Outback Steakhouse - ‬7 min walk

About this property

Embassy Suites by Hilton Anaheim South

Embassy Suites by Hilton Anaheim South offers its guests an outdoor pool, a hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is available in public spaces for a fee.

Business amenities include 5 meeting rooms and limo/town car service. Event space at this hotel measures 10000 square feet (929 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Anaheim South. For a fee, parking is available.

This 3.5-star Garden Grove hotel is smoke free.

  • 1 building
  • 375 guestrooms or units
  • 14 levels
  • Conference rooms
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Built in 2001
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Anaheim South offers 375 accommodations with laptop-compatible safes and a safe. This accommodation has separate sitting areas and is furnished with twin sofa beds. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, designer toiletries and complimentary toiletries.

This Garden Grove hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains.

Similar properties

View from room
Hampton Inn & Suites Anaheim Garden Grove
  • Pool
  • Spa pool
  • Breakfast included
  • Pet-friendly
4.3 out of 5, Excellent, 1,230 reviews
The price is AU$189
includes taxes & fees
5 Apr - 6 Apr
Hampton Inn & Suites Anaheim Garden Grove

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10.95 per 24-hour period)
  • Available in some public areas: WiFi (USD 10.95 per 24-hour period)

Parking and transport

  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Parking on site (USD 25 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Juniper Kitchen & Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Pool gate
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (104 centimetre wide door)
  • Magnifying mirror
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (86 centimetre wide)

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Twin sofa bed

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 10.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 10.95 per 24-hour period (rates may vary)
  • Self-parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7:00 AM to midnight
  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Anaheim South
Embassy Suites Hotel Anaheim South Garden Grove
Embassy Suites Anaheim - South Garden Grove, Orange County, CA
Embassy Suites Anaheim South / Disneyland Hotel Garden Grove
Embassy Suites Anaheim South Hotel
Embassy Suites Garden Grove
Garden Grove Embassy Suites
Embassy Suites Anaheim South Garden Grove
Embassy Suites Hilton Anaheim South Hotel Garden Grove
Embassy Suites Hilton Anaheim South Hotel
Embassy Suites Hilton Anaheim South Garden Grove
Embassy Suites Hilton Anaheim South
Embassy Suites By Hilton Anaheim South Garden Grove
Embassy Suites Anaheim South Hotel
Embassy Suites Garden Grove
Garden Grove Embassy Suites
Embassy Suites by Hilton Anaheim South Hotel
Embassy Suites by Hilton Anaheim South Garden Grove
Embassy Suites by Hilton Anaheim South Hotel Garden Grove

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Anaheim South?

Embassy Suites by Hilton Anaheim South offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Anaheim South?

As of 28 Mar 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Anaheim South on 29 Mar 2026 start from AU$230, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Anaheim South?

Yep, Embassy Suites by Hilton Anaheim South has a self car park with in/out privileges for USD 25.00 per night. A self car park is also available, for a fee.

Are there any beaches close to Embassy Suites by Hilton Anaheim South?

The closest beach to Embassy Suites by Hilton Anaheim South is Huntington Beach Beaches (16.7 km).

Does Embassy Suites by Hilton Anaheim South have a pool?

Embassy Suites by Hilton Anaheim South has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to midnight.

Is Embassy Suites by Hilton Anaheim South family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Anaheim South is a hit with families.

Does Embassy Suites by Hilton Anaheim South serve breakfast?

You bet, our guests are hooked on the free cooked-to-order breakfast here! Offered daily from 6:30 AM to 9:30 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Anaheim South?

No, Embassy Suites by Hilton Anaheim South does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Anaheim South?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Embassy Suites by Hilton Anaheim South?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Embassy Suites by Hilton Anaheim South Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1691 out of 2898 reviews
Rating 8 - Good. 541 out of 2898 reviews
Rating 6 - Okay. 308 out of 2898 reviews
Rating 4 - Poor. 162 out of 2898 reviews
Rating 2 - Terrible. 196 out of 2898 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Azucena

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was amazingly helpful with accommodating me with an early check in. Room was very clean, easy self parking, great location with lots of surrounding restaurants/stores. Would definitely stay here again!
Lobby
View from room
Night time view
Stayed 1 night in Dec 2025

2/10 Terrible

Rick

Disliked: Cleanliness
For starters we showed up and there were 2 long curly hairs still in the bathtub. Seeing that in the tub tells me they didn't clean it from the beginning. The 2 hairs were so obvious as soon as you open the shower curtains. Front desk sent a text and asked how the room was. I explained and all they said is will do a better clean tomorrow. Second day came and when we got back in the evening they didn't replace any towels after they took all the dirty ones. I messaged them on that same text message and said strike 2 no towels left in the room. No communication was sent back. I then followed up on checkout asking if other people are making complaints on the tidiness of the rooms. They didn't answer the question. All they said is here is a card that you can complain too online LMAO. Horrible customer service & Maid service. Our kids were staying in a different room and had it even worse than us. They plugged the toilet and informed the staff it need to be plunged. The desk said they would send someone up immediately and so we all took off to Disneyland. They got back and not only wasn't the toilet still not plunged from crap which by then stunk they didn't take didn't even clean their room. Didn't leave towels or take towels 3 days in a row and didn't ever take there garbage from the cans that were full. You've been warned.
Stayed 6 nights in Dec 2025

8/10 Good

Danielle

Travelled with family
Liked: Cleanliness, amenities
Room was ready on time and clean. Room service throughout the stay was superb.
Stayed 3 nights in Dec 2025

10/10 Excellent

Maria Carmen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great before a long day ahead
Stayed 2 nights in Dec 2025

4/10 Poor

Raul

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No security, and no camera coz they didn’t know where guy went. We were almost rob in the elevator no one was there to help front desk was not answering and it’s only 10 pm. Not really safe
Stayed 2 nights in Dec 2025

10/10 Excellent

Ramandeep

Stayed 6 nights in Dec 2025

10/10 Excellent

Tammy

Liked: Cleanliness, amenities, property conditions & facilities
We love staying at the embassy. The rooms are always nice and clean. Hotels is very clean. The staff is friendly. The breakfast is good every morning. Great place to stay we’ve been staying here for years
Stayed 4 nights in Dec 2025

8/10 Good

Norma, Las Vegas

Liked: Cleanliness, amenities, property conditions & facilities
Great and clean hotel. We went for the purpose of visting Disneyland. Very close to the theme parks, restaurants, and freeway. Downside: laundry machines were out of order and I paid almost $7 for a small 12oz milk for my son. Overall, I would recommend to families
Stayed 2 nights in Dec 2025

8/10 Good

Rajeeb

Travelled with family and small children
Liked: Cleanliness
Room needs upgrades as it was old with a squeaky bathroom door and beds. It was clean though. Service was excellent. Breakfast was okay given the crowds. Needs more elevators especially in such a busy season. Overall 3 star.
Stayed 3 nights in Dec 2025

4/10 Poor

Reem

Travelled with family
Liked: Cleanliness, amenities
Very loud
Stayed 2 nights in Dec 2025

10/10 Excellent

Esther

Travelled with group
Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 1 night in Dec 2025

2/10 Terrible

Stefanie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were muggy, and stunk of smoke, it was getting pumped through the filters. There was NO hot water from the shower for the four days were there, it was freezing, the drain was clogged so you sat there in your own filth. The beds are super small. I will never stay here again.
Stayed 5 nights in Dec 2025

6/10 Okay

Liliana

Stayed 4 nights in Dec 2025

6/10 Okay

Angelina

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Plumbing issues were un the entire hotel...you could tell by empty rooms being aired out with large fans. However that broight homeless who i believe slept in them at night since they were vacant and left open. I was next to one like this and my room also had plumbing issues. Backed up toilet on day one of four and also the shower did not drain and caused a film to build up right away. A homeless man was outside my door. I asked him to move and told him to leave he moved down the hall by my daughter's room. I complained. Hours later when I returned they were still trying to find him to kick him out. There was also another floor i know of with flooded rooms drying with open floors on my brother's floor. We had 3 rooms for 4 nights each. We have stayed here for more than 20 years. Definitely our last time back. Not worth it anymore unfortunately.
Stayed 4 nights in Dec 2025

6/10 Okay

Alicia

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The staff were all really helpful and kind however I wouldn’t take my family or 5 there again. Our first night we found our room to be extremely hot, especially for 5 people. We called the next day and it turns out the AC was broken and wouldn’t go any lower so we had to change rooms (no was we could sleep with 5 people in the room at 71 degrees). The next night we were going to bed and heard loud music for hours…turns out they had an event in the event room (which they didn’t disclose) and told us it was over at midnight which was really frustrating for ou early mornings. They also had construction going on where they have breakfast and lots of loud banging during the morning and day. Also did not disclose that when booking. The bathroom tub had standing water. I also knew they had only double beds and I think with all of those combined it was a definite no for us to ever stay there again.
Stayed 5 nights in Dec 2025

10/10 Excellent

cecilia

Stayed 2 nights in Dec 2025

6/10 Okay

Jessica

Travelled with family
Liked: Staff & service
What could be improved at this hotel are the suites themselves. The lobby has undergone major renovations/upgrades but the rooms are dated. Our bedding was not clean upon arrival (hair/food crumbs on one bed and a dark shoe print on the other bed) so we requested a sheet change. After looking around the room further we noticed the bathroom counters/shower were not cleaned. There was hair left behind and red residue (makeup maybe?). We ended up going to Target and getting cleaning supplies to wipe down all flat surfaces and scrub the shower. The sink also backed up and black particles bubbled up. It was only momentarily back up upon arrival so maybe there was high traffic usage of the water at the time? Staff was accommodating and kind when interacting with them. The breakfast buffet was good and better than a typical continental spread. I do miss the omelette station offered at embassy suites but it appeared the kitchen was being renovated during our stay.
Stayed 4 nights in Dec 2025

10/10 Excellent

Huy

Stayed 2 nights in Dec 2025

6/10 Okay

Christy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was good. The elevator situation there was terrible. And the stair locations on map was unclear. Only some floors had the signs to indicate where stairs were located. One set of stairs only brought you down to the second floor and out of the back of the hotel. Otherwise, the hotel was good.
Stayed 2 nights in Dec 2025

2/10 Terrible

Icidoro

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
We had no hot water in the room the 1st day we arrived and the toilet was clogged
Stayed 3 nights in Dec 2025

10/10 Excellent

Jonathan, Canyon Lake

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room and service were great! The breakfast buffet and evening happy hour were just ok.
Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 4 nights in Dec 2025

10/10 Excellent

edwin

Stayed 4 nights in Dec 2025

10/10 Excellent

Arturo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, hot breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Jared

Stayed 2 nights in Dec 2025