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Embassy Suites by Hilton Anaheim South

3.5 star property
Suburban hotel with free breakfast and 24-hour fitness centre

Photo gallery for Embassy Suites by Hilton Anaheim South

Outdoor pool, open 7:00 AM to midnight, pool loungers
Flat-screen TV
Reception
Suite, 1 King Bed, Non Smoking (Larger Suite)
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
The current price is AU$235
includes taxes & fees
21 May - 22 May

Explore the area

Map
11767 Harbor Blvd, Garden Grove, CA, 92840
  • DisneylandĀ® Resort
    ā€Ŗ5 min driveā€¬
  • Disney California AdventureĀ® Park
    ā€Ŗ5 min driveā€¬
  • Downtown DisneyĀ® District
    ā€Ŗ7 min driveā€¬
  • Orange County, CA (SNA-John Wayne)
    ā€Ŗ23 min driveā€¬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
  • 45 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

Flat-screen TV

Suite, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Larger Suite)

Suite, 1 King Bed, Non Smoking (Larger Suite) | Living area

Suite, 1 King Bed, Non Smoking (Larger Suite)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Shower Only)

Suite, 1 King Bed, Non Smoking (Shower Only) | Living area

Suite, 1 King Bed, Non Smoking (Shower Only)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, View (Firework View)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking, View (Firework View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Bathtub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Non Smoking (Bathtub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, View (Firework View)

Minibar

Suite, 2 Double Beds, Non Smoking, View (Firework View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
  • 45 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 2 Double Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
  • 45 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Corner

Suite, 1 King Bed, Non Smoking, Corner | Living area

Suite, 1 King Bed, Non Smoking, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Garden Grove

At Embassy Suites by Hilton Anaheim South you'll be 2.8 km (1.7 mi) from Disney California AdventureĀ® Park and 3 km (1.8 mi) from Downtown DisneyĀ® District. Highlights at this hotel include a restaurant, an outdoor swimming pool and free cooked-to-order breakfast. .The restaurant, Serengeti A Garden Tavern, serves American cuisine and is open for dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym and pool loungers. 10000 square feet (929 square metres) of event facilities include 5 meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include a free manager's reception, Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. There's also self parking, along with the convenience of a theme park shuttle. .Sights within a 10-minute drive of this 3.5-property class Garden Grove hotel include DisneylandĀ® Resort and Angel Stadium of Anaheim.

What's nearby

  • Anaheim Convention Center - 18 min walk - 1.6 km
  • DisneylandĀ® Resort - 5 min drive - 3.2 km
  • Disney California AdventureĀ® Park - 5 min drive - 3.0 km
  • Angel Stadium of Anaheim - 5 min drive - 4.0 km
  • Downtown DisneyĀ® District - 7 min drive - 4.7 km

Getting around

  • Orange Station - 11 min drive
  • Orange County, CA (SNA-John Wayne) - 23 min drive

Restaurants

  • ā€ŖJoe's Italian Ice - ā€¬4 min walk
  • ā€ŖJack in the Box - ā€¬4 min walk
  • ā€ŖDel Taco - ā€¬6 min walk
  • ā€ŖTaco Bell - ā€¬7 min walk
  • ā€ŖRoscoe's House of Chicken 'n Waffles - ā€¬9 min walk

About this property

Embassy Suites by Hilton Anaheim South

Suburban hotel with free breakfast and 24-hour fitness centre
Embassy Suites by Hilton Anaheim South offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is available in public spaces for a fee.

A 24-hour business centre, 5 meeting rooms, and limo/town car service are available. Event space at this hotel measures 10000 square feet (929 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Anaheim South. For a fee, parking is available. A complete renovation of Embassy Suites by Hilton Anaheim South was completed in February 2020.

This 3.5-star Garden Grove hotel is smoke free.

  • 1 building
  • 375 guestrooms or units
  • 14 levels
  • Conference rooms
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Built in 2001
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Anaheim South offers 375 accommodations with laptop-compatible safes and a safe. This accommodation has separate sitting areas and is furnished with twin sofa beds. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, designer toiletries and complimentary toiletries.

This Garden Grove hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains.

Languages

English, Filipino, Spanish

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 10.95 per 24-hour period)
  • Available in some public areas: WiFi (USD 10.95 per 24-hour period)

Parking and transport

  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Parking on site (USD 25 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Serengeti A Garden Tavern

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Pool gate
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Twin sofa bed

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 10.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 10.95 per 24-hour period (rates may vary)
  • Self-parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted.Ā This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7:00 AM to midnight
  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Anaheim South
Embassy Suites Hotel Anaheim South Garden Grove
Embassy Suites Anaheim - South Garden Grove, Orange County, CA
Embassy Suites Anaheim South / Disneyland Hotel Garden Grove
Embassy Suites Anaheim South Hotel
Embassy Suites Garden Grove
Garden Grove Embassy Suites
Embassy Suites Anaheim South Garden Grove
Embassy Suites Hilton Anaheim South Hotel Garden Grove
Embassy Suites Hilton Anaheim South Hotel
Embassy Suites Hilton Anaheim South Garden Grove
Embassy Suites Hilton Anaheim South
Embassy Suites By Hilton Anaheim South Garden Grove
Embassy Suites Anaheim South Hotel
Embassy Suites Garden Grove
Garden Grove Embassy Suites
Embassy Suites by Hilton Anaheim South Hotel
Embassy Suites by Hilton Anaheim South Garden Grove
Embassy Suites by Hilton Anaheim South Hotel Garden Grove

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Anaheim South?

Embassy Suites by Hilton Anaheim South offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Anaheim South?

As of 25 Apr 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Anaheim South on 21 May 2025 start from AU$234.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Anaheim South?

Yep, Embassy Suites by Hilton Anaheim South has a self car park with in/out privileges for USD 25.00 per night.

Are there any beaches close to Embassy Suites by Hilton Anaheim South?

The closest beach to Embassy Suites by Hilton Anaheim South is Bolsa Chica State Beach (16.3 km).

Does Embassy Suites by Hilton Anaheim South have a pool?

Embassy Suites by Hilton Anaheim South has a pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to midnight.

Does Embassy Suites by Hilton Anaheim South have a waterslide?

No, there is no waterslide at Embassy Suites by Hilton Anaheim South, but Great Wolf Lodge Water Park is a short 19-minute walk away.

Is Embassy Suites by Hilton Anaheim South family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Anaheim South is a hit with families.

Does Embassy Suites by Hilton Anaheim South serve breakfast?

You bet, our guests are hooked on the free cooked-to-order breakfast here! Offered daily from 6:30 AM to 9:30 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Anaheim South?

No, Embassy Suites by Hilton Anaheim South does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Anaheim South?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Embassy Suites by Hilton Anaheim South?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Embassy Suites by Hilton Anaheim South Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1085 out of 1988 reviews
Rating 8 - Good. 374 out of 1988 reviews
Rating 6 - Okay. 237 out of 1988 reviews
Rating 4 - Poor. 135 out of 1988 reviews
Rating 2 - Terrible. 157 out of 1988 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

ROBERT

Stayed 5 nights in Jan 2025

8/10 Good

paul

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great service, friendly staff. We really enjoyed the large rooms and comfortable beds.
Stayed 3 nights in Jan 2025

2/10 Terrible

Roberto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk was not helpful, had to find another hotel and only got partial refund.
Stayed 1 night in Jan 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice greeting and clean rooms with well privacy
Stayed 1 night in Jan 2025

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very nice suite. Very clean. Great breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Carey

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything about this property except for paying $25 for parking.
Stayed 3 nights in Jan 2025

10/10 Excellent

Belinda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great! I love this hotel. The free breakfast is amazing and I appreciate how clean the rooms are.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sheetal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Dao

Good
Stayed 5 nights in Jan 2025

10/10 Excellent

Jeremiah

Stayed 1 night in Dec 2024

8/10 Good

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Laura

Stayed 2 nights in Jan 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Amie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jan 2025

10/10 Excellent

Araceli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service, clean, nice staff, and good location!
Stayed 2 nights in Jan 2025

10/10 Excellent

MEE FUNG

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with the family! We love the free breakfast options and freshly made omelets as well as the evening reception.
Stayed 1 night in Jan 2025

10/10 Excellent

Margarita

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall great stay, staff was friendly, lots of things to do in the area. the pool could use some upgrade though.
Stayed 2 nights in Jan 2025

8/10 Good

leah

Liked: Cleanliness, staff & service
Elevator was broken, one elevator was a nightmare
Stayed 1 night in Jan 2025

8/10 Good

Reinaldo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing that we dod not like/have issues was with the ac unit in our room. Ac did not seem to work
Stayed 5 nights in Jan 2025

10/10 Excellent

GEOFF

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here. A little disappointed they removed the safari/jungle feel with no more lion, koi fish, and turtles, but will atill continue to book our stays here!
Stayed 3 nights in Jan 2025

10/10 Excellent

Marleti, Hayward

Stayed 2 nights in Dec 2024

4/10 Poor

Mason

Travelled with family
I got room 704 and immediately the room was very hot. We turned on the AC and noticed it was not working. We called and maintenance came. And he worked on it. Said the hose was clogged. It worked we went to bed now itā€™s 3 am and the whole family is up and sweating.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived early. Our room was not ready but offered us a room with 2 double beds. But did not let me know that there was a price difference. Otherwise I would have waited. The room we got was nice. Except they need to change mattress. The right side was lower. Everyone must sleep on that side. Otherwise everything was excellent.
Stayed 3 nights in Jan 2025