Dreams Aventuras Riviera Maya - All Inclusive

4.5 star property
Luxury property on the beach, with 2 outdoor pools
VIP Access

Photo gallery for Dreams Aventuras Riviera Maya - All Inclusive

Exterior
1 bedroom, free minibar, in-room safe, desk
Rooftop terrace
1 bedroom, free minibar, in-room safe, desk
2 outdoor pools, free pool cabanas, pool umbrellas

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • On private beach
  • Pool
  • All-inclusive
The current price is AU$386
includes taxes & fees
5 Oct - 6 Oct

Explore the area

View map
Km 269.5 Carretera Chetumal, Puerto Aventuras, QROO, 77750
  • Dolphin Discovery
    ‪6 min walk‬
  • Puerto Aventuras Marina
    ‪9 min walk‬
  • Puerto Aventuras Golf Club
    ‪17 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Preferred Club Ocean Front View King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • Marina view
  • Sleeps 4
  • 1 King Bed

Preferred Club Honeymoon Suite Hot Tub Ocean View

Highlights

Balcony
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Master Suite Ocean Front with Hot Tub

Highlights

Balcony
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Deluxe King

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Preferred Club Family Room Ocean Front

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • Ocean view
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Deluxe Ocean View King

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Preferred Club Swim Out Double

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Preferred Club Premium Suite Marina View King with Hot Tub

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 41 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

Deluxe Double

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Preferred Club Swim Out King

8.8 out of 10
Excellent
(9 reviews)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Preferred Club Master Two Bedroom Suite Ocean Front

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • Ocean view
  • Sleeps 8
  • 1 King Bed

Preferred Club Family Swim Out (Connecting Rooms)

8.0 out of 10
Very good
(6 reviews)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 82 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Preferred Club Ocean View Double

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Family Room Pool View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 82 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Preferred Club Ocean Front View Double

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • Marina view
  • Sleeps 4
  • 1 Double Bed

Deluxe Ocean View Double

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Marina View Double

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 39 sq m
  • Marina view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Marina View King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 39 sq m
  • Marina view
  • Sleeps 4
  • 1 King Bed

Preferred Club Family Room Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 82 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Preferred Club Ocean View King

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

About the area

Puerto Aventuras

A luxury stay in Puerto Aventuras awaits you at Dreams Aventuras Riviera Maya - All Inclusive. You'll be 0.9 km (0.6 mi) from Puerto Aventuras Marina and 16.3 km (10.1 mi) from Xplor Theme Park. Highlights at this all-inclusive property include 7 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Dreams Spa By Pevonia can include beachside massages, aromatherapy and hydrotherapy along with access to the sauna and hot tub. The buffet restaurant, World Café, serves international cuisine and is open for breakfast, lunch and dinner. With 2 beach bars and 2 poolside bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find cabanas, and enjoy the on-site free water park and marina. 1646 square feet (153 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a free children's club. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and pet-sitting services. There's also free valet parking, along with the convenience of car rentals on site. .Sights within a 20-minute drive of this 4.5-property class Puerto Aventuras property include Akumal Ecological Center and Xcaret Eco Theme Park.

What's nearby

  • Dolphin Discovery - 6 min walk - 0.5 km
  • Puerto Aventuras Marina - 9 min walk - 0.8 km
  • Puerto Aventuras Golf Club - 17 min walk - 1.4 km
  • Blu Riviera Maya - 4 min drive - 2.9 km
  • Xcaret Eco Theme Park - 21 min drive - 20.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 65 min drive

Restaurants

  • ‪The Market - ‬9 min drive
  • ‪Zen - ‬8 min drive
  • ‪El Abuelo - ‬9 min walk
  • ‪Munchy’s - ‬3 min walk
  • ‪Frida - ‬9 min drive

About this property

Dreams Aventuras Riviera Maya - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Dreams Aventuras Riviera Maya - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Dreams Aventuras Riviera Maya - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 swim-up bars and 4 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking and valet parking are free. A complete renovation of Dreams Aventuras Riviera Maya - All Inclusive was completed in May 2021.

This 4.5-star Puerto Aventuras property is smoke free.

  • 305 guestrooms or units
  • 7 levels
  • 7 dining venues
  • 2 bars on the beach
  • 2 bars by the pool
  • 2 swim-up bars
  • 4 bars or lounges
  • Conference rooms
  • 1646 sq ft of conference space
  • 153 sq. m of conference space
  • Built in 1989
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
Dreams Aventuras Riviera Maya - All Inclusive offers 305 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. This accommodation offers separate sitting areas. LCD televisions come with premium satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Puerto Aventuras property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Dreams Spa By Pevonia has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 beach bars
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Oceana
  • Portofino
  • Seaside Grill
  • World Café

Things to do

  • 2 outdoor pools
  • 9-hole adjacent golf course
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle tours
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Paddleboard
  • Playground
  • Shopping
  • Snorkelling
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,646 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Marina
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 7 floors
  • Banquet hall
  • Built in 1989
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Renovated entire property - May 2021
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and pet-sitting services are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Puerto Aventuras
Dreams Puerto Aventuras
Dreams Puerto Aventuras All Inclusive
Dreams Puerto Aventuras All Inclusive Resort
Dreams Puerto Aventuras Resort
Dreams Puerto Aventuras Resort All Inclusive
Dreams Resort Puerto Aventuras
Puerto Aventuras All Inclusive
Puerto Aventuras Dreams
Puerto Aventuras Resort
Dreams Hotel Puerto Aventuras
Dreams Puerto Aventuras Hotel Puerto Aventuras
Sunscape Puerto Adventuras
Sunscape Puerto Aventuras Riviera
Dreams Puerto Aventuras Resort Spa All Inclusive

Frequently asked questions

What is the cancellation policy at Dreams Aventuras Riviera Maya - All Inclusive?

Dreams Aventuras Riviera Maya - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dreams Aventuras Riviera Maya - All Inclusive?

As of 14 Sept 2025, prices found for a 1-night stay for 2 adults at Dreams Aventuras Riviera Maya - All Inclusive on 5 Oct 2025 start from AU$386.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dreams Aventuras Riviera Maya - All Inclusive?

Yep, Dreams Aventuras Riviera Maya - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Dreams Aventuras Riviera Maya - All Inclusive?

Yep, Dreams Aventuras Riviera Maya - All Inclusive is a short 11-minute walk from Oasis Beach. Fun beach activities include volleyball, snorkelling and kayaking.

Is there a spa on site at Dreams Aventuras Riviera Maya - All Inclusive?

Yep, Dreams Spa By Pevonia is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Dreams Aventuras Riviera Maya - All Inclusive have a pool?

Dreams Aventuras Riviera Maya - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

Does Dreams Aventuras Riviera Maya - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Dreams Aventuras Riviera Maya - All Inclusive?

Dreams Aventuras Riviera Maya - All Inclusive features a private beach, 2 beach bars and 2 outdoor pools. All guestrooms come with 24-hour room service and free minibar items.

What makes Dreams Aventuras Riviera Maya - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Dreams Aventuras Riviera Maya - All Inclusive.

Is Dreams Aventuras Riviera Maya - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free extra beds in the guestrooms, it's no surprise that Dreams Aventuras Riviera Maya - All Inclusive is a hit with families.

Does Dreams Aventuras Riviera Maya - All Inclusive serve breakfast?

Yep, complimentary buffet breakfast is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Dreams Aventuras Riviera Maya - All Inclusive?

No, Dreams Aventuras Riviera Maya - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Dreams Aventuras Riviera Maya - All Inclusive?

Relax with a coldie at the 2 beach bars, 2 poolside bars or 4 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Dreams Aventuras Riviera Maya - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Dreams Aventuras Riviera Maya - All Inclusive?

Dogs are welcome at Dreams Aventuras Riviera Maya - All Inclusive, with pet-sitting services and food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Is there a golf course on site at Dreams Aventuras Riviera Maya - All Inclusive?

There is a golf course next to Dreams Aventuras Riviera Maya - All Inclusive.

Dreams Aventuras Riviera Maya - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 262 out of 481 reviews
Rating 8 - Good. 110 out of 481 reviews
Rating 6 - Okay. 63 out of 481 reviews
Rating 4 - Poor. 24 out of 481 reviews
Rating 2 - Terrible. 22 out of 481 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Gary L

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was incredible! So helpful and cheerful and happy to help. Room was clean, comfortable and the stocked mini bar and snacks, as well as the nightly chocolates and turn down service were very appreciated. The restaurants were wonderful, selection was good and food was decent at the buffet. A little disappointed in the seaweed on the beach, but that’s not the fault of the resort, in fact they were working hard every day to clear what they could. The Barracuda Bar was the best spot in the evenings! Overall, we really enjoyed our stay and would recommend this resort!
Stayed 5 nights in Jun 2025

10/10 Excellent

Joanna Tamsyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the hotel - fantastic food, friendly and helpful staff, beautiful room and view, with a well-equipped gym and relaxing spa. I highly recommend treatments from the wonderful Nestor at the spa- the seaweed wrap and hot stone message with reflexology were especially good. So relaxing! The only downside is the Dreams Dolphin Discovery - I just don’t agree with breeding cetaceans in captivity - rescue/sanctuary yes; captive breeding to live in captivity no. It’s the only thing about the place I didn’t absolutely love. We stayed for 17 nights and loved it.
Stayed 17 nights in May 2025

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, property conditions & facilities
There were very good aspects of the stay but overall the food was poor quality. The seafood restaurant served frozen fish sticks. Not what I expect when I’m at the water
Stayed 4 nights in Jun 2025

10/10 Excellent

joann m.

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff is the most outstanding asset of this property. I am not sure how many preferred guests there are, but, the preferred area seemed quite crowded.
Stayed 5 nights in May 2025

8/10 Good

Christopher

Stayed 5 nights in May 2025

4/10 Poor

Samuel Creson

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All good except the food
Stayed 6 nights in May 2025

6/10 Okay

Jeff

Travelled with partner
Disliked: Amenities
The staff are outstanding. Lovely people I mean this. For the most part they really care. The property is old & damp. The food is at best acceptable. It’s ok. Nothing stood out. I lived on cheeseburgers nachos from pool shack. The restraunt food is good but that’s all. Preparation & presentation is fine. The food quality is low. But it’s all inclusive & I suppose you have to make money. Also this property is very small. The pictures are decieving. DO not fall for the fake 200 gift certificate. It’s a time share scam. This is unacceptable. I was shocked.
Stayed 3 nights in May 2025

6/10 Okay

Luis Enrique

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Carolina

Stayed 3 nights in May 2025

10/10 Excellent

Abby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time at Dreams for our honeymoon! Staff was lovely and so helpful and accommodating, especially Myriam at the front desk! Pool and activities were great, beach had some seaweed when we went but that’s hard to avoid. It was a beautiful time and we definitely hope to be back!
Stayed 12 nights in May 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Fatima

Stayed 1 night in May 2025

10/10 Excellent

Paige

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time. Great drinks, friendly staff. Loved the little lagoon beach area!
Stayed 4 nights in Sep 2024

10/10 Excellent

Deborah A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the feel and layout of this property. Access to everything is a short distance, allowing relaxation. The Staff is exceptional, and always solicitous of meeting our every want and need. This is our 2nd stay there, and we will return.
Stayed 7 nights in Apr 2025

2/10 Terrible

Carlos, Tampa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Lady, Lawndale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was pleasant
Stayed 5 nights in Mar 2025

2/10 Terrible

Phillip

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was nice. Food is terrible. The Italian restaurant is the equivalent of pasta out of a can. Pool was green with bugs. And don’t try to leave, they won’t refund you. Worst hotel ever. Also, many people smoking illegal substances on balconies, so you can’t even enjoy a smoke free environment. Save yourself the hassle and go stay at a motel.
Stayed 5 nights in Apr 2025

8/10 Good

Jason

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Place.
Stayed 3 nights in Apr 2025

4/10 Poor

Gleb

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness
Food was a total miss at this resort. Very few options and we had to send back food often for being inedible. Otherwise, nice small resort and easy for families with young kids.
Stayed 5 nights in Apr 2025

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the elevated experience of this resort. Some of our favourite things about the preferred club access were eating at Oceana for breakfast and lunch, the hydrotherapy experience and receiving a beach bag upon arrival. The property was elegant and beautiful with plenty of space. We loved exploring and finding intimate areas to enjoy the beauty quietly. The hammocks, the swings at the bar, the small pools along the ocean. These were all beautiful spaces that felt serene and quiet. It was lovely to find good shade spots on the beach but the early bird gets the worm. It is unfortunate that there is a culture of hogging a spot of shade even if people are not at those spots most of the day. We found the staff to be very professional and the care for the property did not go unnoticed. It was consistently cleaned and we were very impressed with the work done to control the seaweed accumulation. It is no small task and the workers made it so that we could access the ocean without trudging through seaweed. We barely saw any garbage on the beach or by the pools which helped to uphold the overall beauty and experience of the resort.
Stayed 5 nights in Apr 2025

10/10 Excellent

Arnold

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacay on the Riviera Maya

Family vacay! Great pool activities, good food at the buffet Sushi was ok Italian great Steak great
Stayed 6 nights in Apr 2025

10/10 Excellent

Lindsay, dallas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was exactly what we needed. Very kid friendly- so fyi if you are not looking for that;). We navigated around it. The staff was incredible abd so accommodating ! Would def reccomend
Stayed 7 nights in Apr 2025

8/10 Good

Talia

Liked: Cleanliness, staff & service, property conditions & facilities
Great for families
Stayed 2 nights in Apr 2025

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2025