Dreams Aventuras Riviera Maya - All Inclusive

4.5 star property
Luxury property on the beach, with 2 outdoor pools

Photo gallery for Dreams Aventuras Riviera Maya - All Inclusive

Exterior
Lobby
Free minibar, in-room safe, desk, blackout curtains
Preferred Club Premium Suite Marina View King with Hot Tub
2 outdoor pools, free pool cabanas, pool umbrellas

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
The current price is AU$549
includes taxes & fees
3 July - 4 July

Explore the area

Map
Km 269.5 Carretera Chetumal, Puerto Aventuras, QROO, 77750
  • Puerto Aventuras Marina
    ‪9 min walk‬
  • Puerto Aventuras Golf Club
    ‪17 min walk‬
  • Blu Riviera Maya
    ‪4 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Preferred Club Ocean Front View King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • Marina view
  • Sleeps 4
  • 1 King Bed

Preferred Club Honeymoon Suite Hot Tub Ocean View

Highlights

Balcony
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Master Suite Ocean Front with Hot Tub

Highlights

Balcony
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Deluxe King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Preferred Club Family Room Ocean Front

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • Ocean view
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Deluxe Ocean View King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Preferred Club Swim Out Double

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Preferred Club Premium Suite Marina View King with Hot Tub

Highlights

Balcony
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 41 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

Deluxe Double

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Preferred Club Swim Out King

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Preferred Club Master Two Bedroom Suite Ocean Front

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • Ocean view
  • Sleeps 8
  • 1 King Bed

Preferred Club Family Swim Out (Connecting Rooms)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 82 sq m
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Preferred Club Ocean View Double

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Family Room Marina View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 82 sq m
  • Marina view
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Preferred Club Family Room Pool View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 82 sq m
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Preferred Club Ocean Front View Double

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • Marina view
  • Sleeps 4
  • 1 Double Bed

Deluxe Ocean View Double

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Marina View Double

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 39 sq m
  • Marina view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Marina View King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 39 sq m
  • Marina view
  • Sleeps 4
  • 1 King Bed

Preferred Club Family Room Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 82 sq m
  • Ocean view
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Preferred Club Ocean View King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

About the area

Puerto Aventuras

A luxury stay in Puerto Aventuras awaits you at Dreams Aventuras Riviera Maya - All Inclusive. You'll be 0.9 km (0.6 mi) from Puerto Aventuras Marina and 16.3 km (10.1 mi) from Xplor Theme Park. Highlights at this all-inclusive property include 7 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Pevonia can include beachside massages, aromatherapy and hydrotherapy along with access to the sauna and hot tub. The buffet restaurant, World Café, serves international cuisine and is open for breakfast, lunch and dinner. With 2 beach bars and 2 poolside bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find cabanas, and enjoy the on-site free water park and marina. 1646 square feet (153 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a free children's club. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and pet-sitting services. There's also free valet parking, along with the convenience of car rentals on site. .Sights within a 20-minute drive of this 4.5-property class Puerto Aventuras property include Akumal Ecological Center and Xcaret Eco Theme Park.

What's nearby

  • Dolphin Discovery - 6 min walk - 0.5 km
  • Puerto Aventuras Marina - 9 min walk - 0.8 km
  • Oasis Beach - 9 min walk - 0.8 km
  • Puerto Aventuras Golf Club - 17 min walk - 1.4 km
  • Blu Riviera Maya - 4 min drive - 2.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 65 min drive

Restaurants

  • ‪Tequilla Bar - ‬7 min walk
  • ‪Bloved Restaurant & Lounge - ‬7 min walk
  • ‪Dolphin Discovery - ‬7 min walk
  • ‪Bamboleo Snack & Grill - ‬12 min walk
  • ‪Nauti Burro - ‬8 min walk

About this property

Dreams Aventuras Riviera Maya - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Dreams Aventuras Riviera Maya - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Dreams Aventuras Riviera Maya - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 swim-up bars and 4 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking and valet parking are free. A complete renovation of Dreams Aventuras Riviera Maya - All Inclusive was completed in May 2021.

This 4.5-star Puerto Aventuras property is smoke free.

  • 305 guestrooms or units
  • 7 levels
  • 7 dining venues
  • 2 bars on the beach
  • 2 bars by the pool
  • 2 swim-up bars
  • 4 bars or lounges
  • Conference rooms
  • 1646 sq ft of conference space
  • 153 sq. m of conference space
  • Built in 1989
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
Dreams Aventuras Riviera Maya - All Inclusive offers 305 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. This accommodation offers separate sitting areas. LCD televisions come with premium satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Puerto Aventuras property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Pevonia has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 beach bars
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Oceana
  • Portofino
  • Seaside Grill
  • World Café

Things to do

  • 2 outdoor pools
  • 9-hole adjacent golf course
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle tours
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Paddleboard
  • Playground
  • Shopping
  • Snorkelling
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,646 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Marina
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 7 floors
  • Banquet hall
  • Built in 1989
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Renovated entire property - May 2021
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and pet-sitting services are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Puerto Aventuras
Dreams Puerto Aventuras
Dreams Puerto Aventuras All Inclusive
Dreams Puerto Aventuras All Inclusive Resort
Dreams Puerto Aventuras Resort
Dreams Puerto Aventuras Resort All Inclusive
Dreams Resort Puerto Aventuras
Puerto Aventuras All Inclusive
Puerto Aventuras Dreams
Puerto Aventuras Resort
Dreams Hotel Puerto Aventuras
Dreams Puerto Aventuras Hotel Puerto Aventuras
Sunscape Puerto Adventuras
Sunscape Puerto Aventuras Riviera
Dreams Puerto Aventuras Resort Spa All Inclusive

Frequently asked questions

What is the cancellation policy at Dreams Aventuras Riviera Maya - All Inclusive?

Dreams Aventuras Riviera Maya - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dreams Aventuras Riviera Maya - All Inclusive?

As of 13 June 2025, prices found for a 1-night stay for 2 adults at Dreams Aventuras Riviera Maya - All Inclusive on 3 July 2025 start from AU$548.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dreams Aventuras Riviera Maya - All Inclusive?

Yep, Dreams Aventuras Riviera Maya - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Dreams Aventuras Riviera Maya - All Inclusive?

Yep, Dreams Aventuras Riviera Maya - All Inclusive is a short 11-minute walk from Oasis Beach. Fun beach activities include volleyball, snorkelling and kayaking.

Is there a spa on site at Dreams Aventuras Riviera Maya - All Inclusive?

Yep, Pevonia is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Dreams Aventuras Riviera Maya - All Inclusive have a pool?

Dreams Aventuras Riviera Maya - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

Does Dreams Aventuras Riviera Maya - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Dreams Aventuras Riviera Maya - All Inclusive?

Dreams Aventuras Riviera Maya - All Inclusive features a private beach, 2 beach bars and 2 outdoor pools. All guestrooms come with 24-hour room service and free minibar items.

What makes Dreams Aventuras Riviera Maya - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Dreams Aventuras Riviera Maya - All Inclusive.

Is Dreams Aventuras Riviera Maya - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free extra beds in the guestrooms, it's no surprise that Dreams Aventuras Riviera Maya - All Inclusive is a hit with families.

Does Dreams Aventuras Riviera Maya - All Inclusive serve breakfast?

Yep, complimentary buffet breakfast is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Dreams Aventuras Riviera Maya - All Inclusive?

No, Dreams Aventuras Riviera Maya - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Dreams Aventuras Riviera Maya - All Inclusive?

Relax with a coldie at the 2 beach bars, 2 poolside bars or 4 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Dreams Aventuras Riviera Maya - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Dreams Aventuras Riviera Maya - All Inclusive?

Dogs are welcome at Dreams Aventuras Riviera Maya - All Inclusive, with pet-sitting services and food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Is there a golf course on site at Dreams Aventuras Riviera Maya - All Inclusive?

There is a golf course next to Dreams Aventuras Riviera Maya - All Inclusive.

Dreams Aventuras Riviera Maya - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 232 out of 434 reviews
Rating 8 - Good. 100 out of 434 reviews
Rating 6 - Okay. 59 out of 434 reviews
Rating 4 - Poor. 22 out of 434 reviews
Rating 2 - Terrible. 21 out of 434 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Stayed 4 nights in Mar 2025

10/10 Excellent

Michael C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service at the resort was impressive. A few of the workers stood out, such as the buffet hostess who remembered our names and always smiled, Anita in the lobby, and the woman in the Asian restaurant who delivered our drinks. These women were hard workers. I was very pleased that we were assigned a room close to the elevator as requested. I wish your pool/beach loungers were more comfortable and that there were more chairs (not just loungers) around the pools.
Stayed 7 nights in Mar 2025

10/10 Excellent

Jaclyn Nichole

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so pleasant and accommodating.
Stayed 6 nights in Mar 2025

8/10 Good

Frank Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took advantage of the Spa 3 times while we were there. Julieta is AMAZING! I highly recommend you book your services with her! The hallways tend to echo into room.
Stayed 6 nights in Feb 2025

10/10 Excellent

Jason, Burlington

Stayed 7 nights in Feb 2025

8/10 Good

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Amazing staff
Stayed 6 nights in Mar 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of four had a wonderful 8-day stay this month at Dreams Puerto Aventuras. Every staff member we interacted with was warm, friendly, and helpful. Our rooms were spacious and clean, there were several restaurant options (no reservations required), and a beautiful beach area. The pools were also clean and well maintained. Outside the property is a marina with multiple restaurants and shops, all within walking distance, and we felt safe walking through the entire area with our children. The only caveat I would give to prospective guests is this (and this is no fault of the Dreams staff, just something to be aware of): we were offered an option to tour another Hyatt resort in the area - in exchange, we were told we would get breakfast at the other resort, a tour of Tulum afterwards, and two tickets to Xel-Ha to use another day. Dreams staff did tell us "they'll try to sell you something," so we thought we had an idea of what we were walking into. We figured we could handle sitting through a high-pressure sales pitch in order to get a couple of tickets and save $300. This was the first time we'd ever done something like this so maybe this is the norm, but it was wild and so, so uncomfortable. I'm limited in characters here, so I'll summarize by saying it wasn't the 90min tour we were told we were taking - it took us 3 1/2 HOURS to get away from the Hyatt Vacation Club sales staff and get them to agree to let us leave. Not worth the $300 in tickets we were given.

8/10 Good

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son was injured on the water slide. We signed the waiver, so I guess that's our fault for letting him do it, but it was more dangerous than it appeared for smaller kids and should not be allowable without a weight requirement. Food and drink were good and easy to get a table without waiting. Swimming area was nice, especially for young kids. More rocky that I expected on the beach. Staff were all very helpful.
Stayed 4 nights in Feb 2025

10/10 Excellent

Caroline, lakewood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort .I highly recommend. Everyone and everything was just perfect..
Stayed 7 nights in Jan 2025

8/10 Good

Casey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed with our two young boys and this resort was perfect for our trip. The pools and beach were well maintained, always with something to do. The staff was amazing, and we all had a great time. The resort itself is smaller, but that worked well for us, but it seemed well maintained. Our favorite restaurants were Oceana for breakfast and Gohan and the Italian for dinner, the buffet worked well for the kids at lunch.
Stayed 6 nights in Jan 2025

8/10 Good

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downside was the food and crowded
Stayed 7 nights in Jan 2025

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Irina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely dreamy! Fantastic service, views, restaurants, beach, gorgeous room; fantastic view, great nightly entertainment! Adjacent Puerto Aventuras village with its dolphins, cafe's, yachts and boutiques adds to the experience. Shopping at Playa del Carmen is beyond!
Stayed 5 nights in Jan 2025

10/10 Excellent

Margie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were absolutely wonderful, so friendly, so helpful and always smiling. I definitely would return.
Stayed 5 nights in Jan 2025

6/10 Okay

thierry

Travelled with family
Liked: Cleanliness, staff & service
Food on property very basic Disappointing
Stayed 4 nights in Jan 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the property and the events at the lobby, the restaurants are ok... puerto aventura is a nice, quiet little town.
Stayed 2 nights in Jan 2025

8/10 Good

Madanbabu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Vacation!

We had a wonderful time at the resort! We were a bit worried after reading the reviews but everything was absolutely wonderful! the staff were beyond amazing and so welcoming! The food was mediocre but fine. We found something each meal! I definitely recommend upgrading to preferred level! The lounge on the 7th floor makes grabbing a quick snack and meal so easy! Entertainment for the kids was great! The area outside the gates is super safe, please go explore and grab a few meals!!
Preferred Marina View
Pool games
Stayed 5 nights in Dec 2024

10/10 Excellent

Francisco

Stayed 7 nights in Dec 2024

8/10 Good

Gilbert

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful property, very family friendly. Natural pool was amazing our kids loved it. All the staff were mostly pleasant however if there is one suggestion I could offer, adhere to guests food preferences whether it’s an allergy or not. The quality of food can be raised and should match the great service. Overall we enjoyed our stay.
Stayed 7 nights in Dec 2024

10/10 Excellent

Nadia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding, making my young children feel seen. The hotel needs a little TLC but the location and entertainment/activities are excellent
Stayed 7 nights in Nov 2024

6/10 Okay

ANAYELI

Stayed 2 nights in Nov 2024

6/10 Okay

Vesna

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Staff & service
Food at the restaurants was not good only place that had good foor and drinks was on preferred side. Its great resort for families with small kids but not for couples or families with older kids, not much to do. Beach was nice but water too shallow for swimming. Natural pool was great. Pools were not clean. Staff was great. Room was nice but it smell like mill due.
Stayed 4 nights in Nov 2024

10/10 Excellent

Rick

Stayed 7 nights in Nov 2024

10/10 Excellent

Shamika

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Perfect
Stayed 4 nights in Oct 2024