Bahia Principe Grand Tulum - All Inclusive

4.0 star property
Family-friendly beachfront location with 3 outdoor pools

Room options

Junior Suite

7.6 out of 10
Good
(38 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Separate bedroom
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite

7.4 out of 10
Good
(10 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Separate bedroom
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Separate bedroom
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Separate bedroom
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room (Superior 2+2)

7.8 out of 10
Good
(22 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Separate bedroom
Ceiling fan
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room (Superior 2+2)

8.6 out of 10
Excellent
(8 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Separate bedroom
Ceiling fan
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room (Superior 2+2)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Separate bedroom
Ceiling fan
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room (Superior 2+2)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Separate bedroom
Ceiling fan
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room, Oceanfront (Superior)

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Separate bedroom
Ceiling fan
  • 31 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room, Oceanfront (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Separate bedroom
Ceiling fan
  • 31 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room, Oceanfront (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Separate bedroom
Ceiling fan
  • 31 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room, Oceanfront (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Separate bedroom
Ceiling fan
  • 31 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

2 Bedroom Suite

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
  • 31 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

2 Bedroom Suite

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
  • 31 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

2 Bedroom Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
  • 31 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

2 Bedroom Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
  • 31 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Premium Room (Superior)

8.4 out of 10
Very good
(31 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Separate bedroom
Ceiling fan
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Room (Superior)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Separate bedroom
Ceiling fan
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Room (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Separate bedroom
Ceiling fan
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Room (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Separate bedroom
Ceiling fan
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Room, Oceanfront (Superior)

8.6 out of 10
Excellent
(8 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Separate bedroom
Ceiling fan
  • 31 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Room, Oceanfront (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Separate bedroom
Ceiling fan
  • 31 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Room, Oceanfront (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Separate bedroom
Ceiling fan
  • 31 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Room, Oceanfront (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Separate bedroom
Ceiling fan
  • 31 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room (Superior 2+2)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Separate bedroom
Ceiling fan
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Premium Room, Oceanfront (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Separate bedroom
Ceiling fan
  • 31 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

2 Bedroom Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LCD TV
  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Premium Room (Superior)

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Separate bedroom
Ceiling fan
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Premium Room, Oceanfront (Superior)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Separate bedroom
Ceiling fan
  • 31 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

About the area

Akumal

An all-inclusive stay in Akumal awaits you at Bahia Principe Grand Tulum - All Inclusive. Within a 20-minute stroll, you'll find Riviera Maya Golf Club and Aktun Chen. Highlights at this beachfront property include 7 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Spa Bahia Principe can include beachside massages, body wraps and body scrubs along with access to the sauna and hot tub. The buffet restaurant, Yucatan, serves international cuisine and is open for breakfast, lunch and dinner. With 5 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find umbrellas, and enjoy the 5 outdoor tennis courts and golf course. Business travelers can take advantage of meeting rooms and a business centre. Other amenities include a nightclub, free Wi-Fi in public areas and a gym. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 4-property class Akumal property include Xel-Há Park and Akumal Beach.

What's nearby

  • Riviera Maya Golf Club - 8 min walk - 0.7 km
  • Aktun Chen - 8 min walk - 0.7 km
  • Dolphinaris Tulum - 8 min walk - 0.7 km
  • Akumal Beach - 4 min drive - 5.0 km
  • Half Moon Bay - 8 min drive - 6.7 km

Getting around

  • Tulum Intl. Airport (TQO) - 70 min drive

Restaurants

  • ‪Bahia Principe Grand Coba - ‬16 min walk
  • ‪Restaurante Yucatan - ‬4 min walk
  • ‪Yum Buffet - ‬10 min walk
  • ‪Katok - ‬16 min walk
  • ‪Restaurant Kukulkan - ‬15 min walk

About this property

Bahia Principe Grand Tulum - All Inclusive

Family-friendly beachfront location with 3 outdoor pools
Bahia Principe Grand Tulum - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Summer fun is a breeze at Bahia Principe Grand Tulum - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools and enjoy a treatment at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free.

This 4-star Akumal property is smoke free.

  • 978 guestrooms or units
  • 3 levels
  • 7 dining venues
  • 5 bars or lounges
  • Conference rooms
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Bahia Principe Grand Tulum - All Inclusive offers 978 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit with in-room jetted baths and a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Spa Bahia Principe has 4 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Don Pablo
  • La Gran Tortuga
  • Tequila
  • Thali
  • Yucatan

Things to do

  • 27-hole golf course
  • 3 outdoor pools
  • 5 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Gym
  • Hot tub
  • Kayaking
  • Library
  • Mini golf
  • Nightclub
  • Paddleboard
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Shopping
  • Snorkelling
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Mini golf
  • Playground
  • Pool gate
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 1.8 per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

All Inclusive Bahia
All Inclusive Tulum
Bahia All Inclusive
Grand Bahia Principe Tulum All Inclusive All-inclusive property
Grand Bahia Principe Tulum All Inclusive Akumal
Principe Bahia
Principe Tulum
Tulum Bahia
Tulum Principe
Tulum Principe Bahia
Grand Bahia Principe Tulum Akumal
Bahia Principe Tulum Inclusiv
Grand Bahia Principe All Inclusive
Grand Bahia Principe

Frequently asked questions

What is the cancellation policy at Bahia Principe Grand Tulum - All Inclusive?

Bahia Principe Grand Tulum - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Bahia Principe Grand Tulum - All Inclusive?

Yep, Bahia Principe Grand Tulum - All Inclusive has a free self car park.

Are there any beaches close to Bahia Principe Grand Tulum - All Inclusive?

The closest beach to Bahia Principe Grand Tulum - All Inclusive is Akumal Beach (3.3 km).

Is there a spa on site at Bahia Principe Grand Tulum - All Inclusive?

Yep, Spa Bahia Principe is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Bahia Principe Grand Tulum - All Inclusive have a pool?

Yep, and guests love it! Bahia Principe Grand Tulum - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Bahia Principe Grand Tulum - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Bahia Principe Grand Tulum - All Inclusive?

Bahia Principe Grand Tulum - All Inclusive features a private beach, 3 outdoor pools and a full-service spa. All guestrooms come with Private jetted baths and room service.

What makes Bahia Principe Grand Tulum - All Inclusive a romantic place to stay?

1 hot tub and a private beach, as well as Jetted bath and private balconies in the guestrooms, help set the scene for a romantic weekend at Bahia Principe Grand Tulum - All Inclusive.

Is Bahia Principe Grand Tulum - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Bahia Principe Grand Tulum - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Bahia Principe Grand Tulum - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Bahia Principe Grand Tulum - All Inclusive serve breakfast?

You bet, complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Bahia Principe Grand Tulum - All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Bahia Principe Grand Tulum - All Inclusive?

Yep, they've got a beach bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Bahia Principe Grand Tulum - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Bahia Principe Grand Tulum - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Bahia Principe Grand Tulum - All Inclusive?

Yep, Bahia Principe Grand Tulum - All Inclusive has a 27-hole golf course. Golf lessons, mini golf, golf carts and golf clubs are also available.

Bahia Principe Grand Tulum - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 759 out of 1427 reviews
Rating 8 - Good. 338 out of 1427 reviews
Rating 6 - Okay. 166 out of 1427 reviews
Rating 4 - Poor. 81 out of 1427 reviews
Rating 2 - Terrible. 83 out of 1427 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Vasile

Disliked: Staff & service, amenities, property conditions & facilities
This was the worst experience that I ever had, I would not recommend this
Stayed 8 nights in Jul 2025

6/10 Okay

Kayla

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
I think it should be posted somewhere that the pool closes at 7pm that’s very early. It really caters to the children but if you didn’t bring kids I wouldn’t recommend staying here. The food at the buffet was cold often and to get a nice sit down meal you need to make reservations way in advance.
Stayed 3 nights in Jul 2025

4/10 Poor

Danielle

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The food at the buffet was mediocre. The “better” restaurants required a reservation but were all “booked” unless you pay an extra fee. When I checked in I was given a room with a broken door and a lock that didn’t work. I had to speak to the staff 3 times to try to fix the issue which was not adequately fixed I was then changed to a room that was not comparable. My original room had a jacuzzi tub. The new room was basic with just a shower and it smelled funny. They didn’t even offer me anything to make up for the inconvenience. I wouldn’t recommend and I wouldn’t go back.
Stayed 3 nights in Jul 2025

10/10 Excellent

Uriel

Travelled with family and small children
Liked: Cleanliness, amenities
The staff are really nice and make sure to make you feel like your living your best vacation
Stayed 8 nights in Jul 2025

6/10 Okay

Julio

Travelled with family
AC barely worked in the room which was a huge minus. Additionally, we had access to other Bahia principe resorts in the same area which we were never made aware off. Resort also over charges by a ton for any excursion. I would deff recommend for all to pay for a taxi and go out and about on your own. For instance, I was being charged $169 per person for a group of 7 and the actual business while getting their via a taxi only charges $12
Stayed 4 nights in Jul 2025

10/10 Excellent

Yadira

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience!! Will Recommend 100 percent. Excellent resort!!
Stayed 5 nights in Jul 2025

10/10 Excellent

Patrice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property did everything they could but the seaweed prevented us from swimming or going to the beach. The humidity was horrible. We sweated thru all of our clothes. No elevators. We had to walk a lot and far sometimes. The resort is huge. Amazingly staff. Very friendly & professional. We felt very well taken care of. I would definitely come back. The transportation guys could be nicer & more patient. We felted rushed & overcharged a few times. But overall such an amazing resort.
Stayed 5 nights in Jul 2025

6/10 Okay

Aashay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room I booked had partial ocean view and I was eligible for a room upgrade, which I got but the new room had no ocean view at all. They just upgraded from 2 queen beds to 1 king bed room, which at the time of booking were of the same price. Their transportation service is terrible. Takes forever to get to room from the lobby specially in the hot and humid weather. It was also almost impossible to reserve seats at any of the restaurants, specially with a family as they had limited seats. They mentioned 3 food stations available but only "The Truck" was open.
Stayed 4 nights in Jul 2025

10/10 Excellent

jose

Stayed 4 nights in Jul 2025

8/10 Good

luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Luigis

Liked: Cleanliness, staff & service, property conditions & facilities
Deff would come again
Stayed 4 nights in Jul 2025

10/10 Excellent

Anthony

Stayed 7 nights in Jul 2025

10/10 Excellent

Miguel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely coming back, everything was great, especially the service. Food was good and amenities are great. Lots of pools and they have 2 small water parks for kids which was awesome since I traveled with kids. Right outside the resort they had an OXXO which was very convenient and cheap for everything. Good shows and entertainment was pretty good.
Stayed 4 nights in Jul 2025

8/10 Good

Iman Hashemi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time stay. 4 nights. Nice area and resort. Nice wildlife. Staff were professional. Overall good. Dining in Buffet was good - food options were generally good. Don't come to this resort expecting higher quality with a range of food options. Its overall good rating.
Stayed 4 nights in Jul 2025

8/10 Good

Roland

Travelled with family
Liked: Amenities
I liked the pools, but need more rum in the drinks
Stayed 6 nights in Jul 2025

10/10 Excellent

Ruth Ramos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband have stayed here alone before and truly enjoyed it. This time we decided to take the kids and they had a blast. They loved the kids area. The staff is very attentive and the area is very clean.
Stayed 6 nights in Jul 2025

2/10 Terrible

Thanh D

Travelled with family and small children
Liked: Staff & service
It’s not all-inclusive. Food is only available at the buffet & The “Truck” daily. We can only eat at the restaurant 2 time during our 5 night stay according to their policy. Must pay for the kids to play the arcade.
Stayed 5 nights in Jul 2025

2/10 Terrible

Ramez

Disliked: Amenities
No good service
Stayed 4 nights in Jul 2025

10/10 Excellent

Jeryl

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing week with the family. Kids loved the multiple pool options. Water was nice and refreshing. Food options were great. Even when the restaurants were booked the front desk made sure to get us into some dining and advise on how to book future dining. Wonderful resort!
Stayed 6 nights in Jun 2025

6/10 Okay

Myriah

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel was well kept with nice landscaping and rooms. The hacienda and shops were nice. The resort lacks cabanas or daybeds. I also did not like the limited dinner options and the buffet was subpar. The alcohol is mediocre with better choices being a la carte. I am also use to all shows being free at an all inclusive and this wasn’t the case.
Stayed 5 nights in Jul 2025

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Travel

Great place always. We always end up returning for their facilities, food and great service
Stayed 3 nights in Jul 2025

6/10 Okay

Joyce

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The native animals experience was unique. However, the alcohol drinks were poorly made. You can taste artificial sweeteners that altered the taste.
Stayed 4 nights in Jul 2025

8/10 Good

Roberto Acosta

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

2/10 Terrible

Shannon, Cincinnati

Travelled with family
Liked: Cleanliness
Property was beautiful. Rooms outdated and musty. Did not like that the air and electric turns off when you leave the room. Makes for a very unpleasant return
Stayed 6 nights in Jul 2025

8/10 Good

Kalesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025