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Bahia Principe Explore Tulum - All Inclusive

4.0 star property

Photo gallery for Bahia Principe Explore Tulum - All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Property video
7 restaurants, breakfast, lunch, dinner served; international cuisine
Aerial view
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • On private beach
  • Spa pool
  • Breakfast included
  • All-inclusive

Explore the area

View map
Crta Chetumal - Cancun Km 250, Akumal, QROO, 77760
  • Place, Dolphinaris Tulum
    ‪8 min walk‬
  • Place, Riviera Maya Golf Club
    ‪9 min walk‬
  • Place, Aktun Chen
    ‪9 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪84 min drive‬

Room options

View all photos for Junior Suite

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite

7.6 out of 10
Good
(41 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite

7.8 out of 10
Good
(11 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior 2+2)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior 2+2)

7.6 out of 10
Good
(24 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior 2+2)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior 2+2)

8.6 out of 10
Excellent
(8 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior 2+2)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior 2+2)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior 2+2)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior 2+2)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

8.0 out of 10
Very good
(3 reviews)
  • Partial ocean view
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • Partial ocean view
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • Partial ocean view
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • Partial ocean view
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

8.8 out of 10
Excellent
(21 reviews)
  • 76 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

8.8 out of 10
Excellent
(6 reviews)
  • 76 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

  • 76 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

  • 76 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior)

8.4 out of 10
Very good
(32 reviews)
  • 36 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior)

  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior)

  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

8.6 out of 10
Excellent
(9 reviews)
  • Partial ocean view
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • Partial ocean view
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • Partial ocean view
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • Partial ocean view
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Room

1 bedroom, in-room safe, desk, laptop workspace

Junior Room

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room (Superior 2+2)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior 2+2)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • Partial ocean view
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for 2 Bedroom Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Bedroom Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 76 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room (Superior)

8.0 out of 10
Very good
(2 reviews)
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Superior)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Superior)

  • Partial ocean view
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

About the area

Akumal

An all-inclusive stay in Akumal awaits you at Bahia Principe Explore Tulum - All Inclusive. Within just a 15-minute stroll, you'll find Riviera Maya Golf Club and Aktun Chen. Highlights at this beachfront property include 7 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at Spa Bahia Principe can include beachside massages, body wraps and body scrubs along with access to the sauna and hot tub. The buffet restaurant, Yucatan, serves international cuisine and is open for breakfast, lunch and dinner. With 5 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find umbrellas, and enjoy the 5 outdoor tennis courts and golf course. Business travelers can take advantage of meeting rooms and a business centre. Other amenities include a nightclub, free Wi-Fi in public areas and a gym. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Akumal property include Akumal Beach and Xel-Há Park.

What's nearby

  • Dolphinaris Tulum - 8 min walk - 0.7 km
  • Riviera Maya Golf Club - 9 min walk - 0.8 km
  • Aktun Chen - 9 min walk - 0.8 km
  • Akumal Beach - 6 min drive - 6.7 km
  • Xcaret Eco Theme Park - 32 min drive - 42.6 km

Getting around

  • Tulum Intl. Airport (TQO) - 64 min drive

Restaurants

  • ‪Bahia Principe Grand Coba - ‬17 min walk
  • ‪Restaurante Yucatan - ‬1 min walk
  • ‪Thali Restaurant - ‬2 min walk
  • ‪Restaurant Kukulkan - ‬17 min walk
  • ‪The Truck - ‬5 min walk

About this property

Bahia Principe Explore Tulum - All Inclusive

Bahia Principe Explore Tulum - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Summer fun is a breeze at Bahia Principe Explore Tulum - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 4 outdoor swimming pools and enjoy a treatment at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free.

This 4-star Akumal property is smoke free.

  • 978 guestrooms or units
  • 3 levels
  • 7 dining venues
  • 5 bars or lounges
  • Conference rooms
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Bahia Principe Explore Tulum - All Inclusive offers 978 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit with in-room jetted baths and a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Spa Bahia Principe has 4 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Aerial view
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  • Pool
  • Spa pool
  • Breakfast included
  • All-inclusive
4.1 out of 5, Very good, 1,426 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Don Pablo
  • La Gran Tortuga
  • Tequila
  • Thali
  • Yucatan

Things to do

  • 27-hole golf course
  • 4 outdoor pools
  • 5 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Gym
  • Hot tub
  • Kayaking
  • Library
  • Mini golf
  • Nightclub
  • Paddleboard
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Shopping
  • Snorkelling
  • Splash pad
  • Waterslide
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Mini golf
  • Playground
  • Pool gate
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.12 per accommodation, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

All Inclusive Bahia
All Inclusive Tulum
Bahia All Inclusive
Grand Bahia Principe Tulum All Inclusive All-inclusive property
Grand Bahia Principe Tulum All Inclusive Akumal
Principe Bahia
Principe Tulum
Tulum Bahia
Tulum Principe
Tulum Principe Bahia
Grand Bahia Principe Tulum Akumal
Bahia Principe Tulum Inclusiv
Grand Bahia Principe All Inclusive
Grand Bahia Principe

Frequently asked questions

What is the cancellation policy at Bahia Principe Explore Tulum - All Inclusive?

Bahia Principe Explore Tulum - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Bahia Principe Explore Tulum - All Inclusive?

Yep, Bahia Principe Explore Tulum - All Inclusive has a free self car park.

Are there any beaches close to Bahia Principe Explore Tulum - All Inclusive?

The closest beach to Bahia Principe Explore Tulum - All Inclusive is Akumal Beach (3.2 km).

Is there a spa on site at Bahia Principe Explore Tulum - All Inclusive?

Yep, Spa Bahia Principe is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Bahia Principe Explore Tulum - All Inclusive have a pool?

Yep, and guests love it! Bahia Principe Explore Tulum - All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Bahia Principe Explore Tulum - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Bahia Principe Explore Tulum - All Inclusive?

Bahia Principe Explore Tulum - All Inclusive features a private beach, 4 outdoor pools and a full-service spa. All guestrooms come with Private jetted baths and room service.

What makes Bahia Principe Explore Tulum - All Inclusive a romantic place to stay?

1 hot tub and a private beach, as well as Jetted bath and private balconies in the guestrooms, help set the scene for a romantic weekend at Bahia Principe Explore Tulum - All Inclusive.

Is Bahia Principe Explore Tulum - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Bahia Principe Explore Tulum - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Bahia Principe Explore Tulum - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Bahia Principe Explore Tulum - All Inclusive serve breakfast?

You bet, complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Bahia Principe Explore Tulum - All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Bahia Principe Explore Tulum - All Inclusive?

Yep, they've got a beach bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Bahia Principe Explore Tulum - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Bahia Principe Explore Tulum - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Bahia Principe Explore Tulum - All Inclusive?

Yep, Bahia Principe Explore Tulum - All Inclusive has a 27-hole golf course. Golf lessons, mini golf, golf carts and golf clubs are also available.

Bahia Principe Explore Tulum - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 671 out of 1333 reviews
Rating 8 - Good. 333 out of 1333 reviews
Rating 6 - Okay. 162 out of 1333 reviews
Rating 4 - Poor. 85 out of 1333 reviews
Rating 2 - Terrible. 82 out of 1333 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

FREDY OSWALDO

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The service at this resort is outstanding.
Stayed 4 nights in Jan 2026

10/10 Excellent

Sigilfredo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was cleaned, lobby concierge excellent costumer service.
Stayed 5 nights in Jan 2026

8/10 Good

Eric, Devon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Had trouble figuring out what restaurants were open during the day for lunch. Otherwise the resort was well maintained and we enjoyed our stay.
Stayed 5 nights in Jan 2026

10/10 Excellent

Shea Edward

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent! Staff and accommodations
Stayed 6 nights in Jan 2026

10/10 Excellent

Joseph James

Stayed 5 nights in Jan 2026

8/10 Good

Meaghan Stephanie

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good value for price.
Stayed 7 nights in Jan 2026

10/10 Excellent

William

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was great , staff was very helpful and happy , food , drinks , amenities all awesome . 17 of my family went there aged 3 - 71 and everyone was very happy
Stayed 6 nights in Jan 2026

10/10 Excellent

karen

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing
Stayed 4 nights in Jan 2026

10/10 Excellent

Laurent

Travelled with family
Liked: Cleanliness, property conditions & facilities
Friendly people great service clean rooms
Stayed 6 nights in Jan 2026

10/10 Excellent

fode

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall was good, place is clean and good food!
Stayed 7 nights in Jan 2026

10/10 Excellent

Antonio

Stayed 6 nights in Jan 2026

10/10 Excellent

Antonio

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean rooms staff was excellent the food was great
Stayed 6 nights in Jan 2026

10/10 Excellent

Euel

Stayed 3 nights in Feb 2023

10/10 Excellent

Sideeka

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were great! Clean facility. Lots to do.
Stayed 5 nights in Jan 2026

4/10 Poor

Tannia, Raleigh

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hotel is really pretty with with a lot of natural wildlife but it was overall very disappointing. Drinks were all so watered down they could have just been mocktails. Food was mediocre. It’s hard to get reservations at the à la carte restaurants but when you get there, they are half empty. They are obviously blocking reservations and pushing you to the buffet to save money. We checked in on New Year’s Day, and there was only one place open for food with a two hour wait. Not exactly the all inclusive experience I was expecting. The beds were unbelievably hard. There are so many better hotels in Mexico.
Stayed 5 nights in Jan 2026

6/10 Okay

Yuki

Stayed 4 nights in Dec 2025

10/10 Excellent

Claudia

Stayed 5 nights in Jan 2026

10/10 Excellent

Caleb, New Albany

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, walking paths to everywhere, transportation to others parts of resorts, vast food options, and VERY VERY friendly staff :)
Stayed 4 nights in Jan 2026

10/10 Excellent

Ana Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was amazing at the hotel, very kind, and respectful. the gym staff was great the classes were very nice, Victor the instructor was really good.
Stayed 11 nights in Dec 2025

8/10 Good

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2025

10/10 Excellent

Leo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
great place! 5 stars
Stayed 6 nights in Dec 2025

8/10 Good

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was nice overall but could use some upgrades to the rooms. The shower was small, the room was pretty warm, and the food was just okay. I’ve had better food at other resorts. Overall, I really enjoyed my stay here but I’m not sure that I would return.
Stayed 4 nights in Dec 2025

8/10 Good

Todd

Travelled with partner
Liked: Amenities, property conditions & facilities
Very great value for this all inclusive. Negatives: wifi is really bad, water in rooms does not get very hot, hard to get reservations for restaurants Positives: Food for all inclusive is excellent at buffet and restaurants, awesome beach and pools, good bar selection, friendly staff
Stayed 4 nights in Jan 2026

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent. Resort was beautiful.
Stayed 4 nights in Dec 2025

8/10 Good

Amanda

Stayed 7 nights in Dec 2025