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Grand Palladium Kantenah Resort & Spa All Inclusive

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Spa
Parking included

includes taxes & fees

31 May - 1 June

Explore the area

Carretera Chetumal, Puerto Juarez KM 256-100, Kantenah, QROO, 77710

Place, Cenote Azul
‪5 min drive‬
Place, Cenote Cristalino
‪5 min drive‬
Place, Akumal Beach
‪6 min drive‬
Airport, Tulum Intl. Airport (TQO)
‪89 min drive‬

Room options

Minibar, in-room safe, desk, blackout curtains

Junior Suite Garden View

Very good

Garden view
37 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds
Free Wi-Fi

Room Deluxe with View

37 sq m
Sleeps 1
Free Wi-Fi

Room

42 sq m
Sleeps 1
Free Wi-Fi

Room

58 sq m
Sleeps 1
Free Wi-Fi

Room Deluxe with View

37 sq m
Sleeps 2
Free Wi-Fi

Room

42 sq m
Sleeps 2
Free Wi-Fi

Room

58 sq m
Sleeps 2
Free Wi-Fi

Room Deluxe with View

37 sq m
Sleeps 3
Free Wi-Fi

Room

42 sq m
Sleeps 3
Free Wi-Fi

Room Deluxe With View

37 sq m
Sleeps 4
Free Wi-Fi

Room

42 sq m
Sleeps 4
Free Wi-Fi

Room Deluxe with View

37 sq m
Sleeps 3
Free Wi-Fi

Room

42 sq m
Sleeps 3
Free Wi-Fi

Room

42 sq m
Sleeps 4
Free Wi-Fi

Junior Suite Single Use Garden View

Good

Garden view
37 sq m
Sleeps 1
2 Double Beds OR 1 King Bed
Free Wi-Fi

Room

Garden view
103 sq m
Sleeps 4
Free Wi-Fi

Junior Suite Garden View

Exceptional

Garden view
37 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed
Free Wi-Fi

Junior Suite Garden View

Exceptional

37 sq m
1 bedroom
Sleeps 4
2 Double Beds and 1 Double Sofa Bed
Free Wi-Fi

Family Selection Junior Suite Rooftop with Private Pool

Exceptional

51 sq m
1 bedroom
Sleeps 4
2 Double Beds and 1 Double Sofa Bed
Free Wi-Fi

Family Selection Suite Beachfront

Excellent

103 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed
Free Wi-Fi

Family Selection Junior Suite Rooftop with Private Pool Single Use

1 bedroom
Sleeps 1
2 Double Beds and 1 Double Sofa Bed
Free Wi-Fi

Family Selection Junior Suite Swim-up Single Use

1 bedroom
Sleeps 1
2 Double Beds and 1 Double Sofa Bed
Free Wi-Fi

Family Selection Junior Suite Vista al Jardin Single Use

1 bedroom
Sleeps 1
1 King Bed and 1 Double Sofa Bed
Free Wi-Fi

Family Selection Suite Beachfront Single Use

1 bedroom
Sleeps 1
1 King Bed and 1 Double Sofa Bed
Free Wi-Fi

Suite Junior with Garden View

Garden view
37 sq m
Sleeps 2
Free Wi-Fi

Suite Junior with Garden View

Garden view
37 sq m
Sleeps 3
Free Wi-Fi

Suite Junior with Garden View

Garden view
37 sq m
Sleeps 4
Free Wi-Fi

Suite Luxury with Pool View

37 sq m
Sleeps 2
Free Wi-Fi

Suite Luxury with Pool View

37 sq m
Sleeps 3
Free Wi-Fi

Suite Luxury with Pool View

37 sq m
Sleeps 4
Free Wi-Fi

Suite Premium with Pool View

51 sq m
Sleeps 2
Free Wi-Fi

Suite Premium with Pool View

51 sq m
Sleeps 3
Free Wi-Fi

Suite Master with Garden View

Garden view
103 sq m
Sleeps 2
Free Wi-Fi

Suite Master with Garden View

Garden view
103 sq m
Sleeps 3
Free Wi-Fi

Suite Master with Garden View

Garden view
103 sq m
Sleeps 4
Free Wi-Fi

Suite Junior with Garden View

Garden view
37 sq m
Sleeps 1
Free Wi-Fi

Suite Junior with Garden View

Garden view
37 sq m
Sleeps 3
Free Wi-Fi

Suite Junior with Garden View

Garden view
37 sq m
Sleeps 4
Free Wi-Fi

Suite Luxury with Pool View

37 sq m
Sleeps 1
Free Wi-Fi

Suite Luxury with Pool View

37 sq m
Sleeps 3
Free Wi-Fi

Suite Luxury with Pool View

37 sq m
Sleeps 4
Free Wi-Fi

Suite Premium with Pool View

51 sq m
Sleeps 1
Free Wi-Fi

Suite Premium with Pool View

51 sq m
Sleeps 3
Free Wi-Fi

Suite Master with Garden View

Garden view
103 sq m
Sleeps 1
Free Wi-Fi

Suite Master with Garden View

Garden view
103 sq m
Sleeps 3
Free Wi-Fi

Suite Master with Garden View

Garden view
103 sq m
Sleeps 4
Free Wi-Fi

Suite Premium with Pool View

103 sq m
Sleeps 4
Free Wi-Fi

Family Junior Suite Garden View

Sleeps 3
Free Wi-Fi

Family Junior Suite Swim-up

Sleeps 3
Free Wi-Fi

Deluxe Room With Garden View

Sleeps 3
Free Wi-Fi

Family Selection Suite Beachside

Sleeps 2
Free Wi-Fi

Family Selection Junior Suite Rooftop With Private Pool

Sleeps 3
Free Wi-Fi

Junior Suite with Garden View

Sleeps 2
Free Wi-Fi

Family Selection Suite Beachfront Single Use

Sleeps 1
Free Wi-Fi

Family Selection Junior Suite Vista Al Jardin Single Use

Sleeps 1
Free Wi-Fi

About the area

Kantenah

A luxury stay in Kantenah awaits you at Grand Palladium Kantenah Resort & Spa All Inclusive. You'll be 10.6 km (6.6 mi) from Puerto Aventuras Marina and 11.1 km (6.9 mi) from Akumal Beach. Highlights at this all-inclusive property include 3 restaurants, 5 outdoor swimming pools and a full-service spa. .A relaxing visit to Zentropia can include deep-tissue massages, hot stone massages, aromatherapy and hydrotherapy along with access to the sauna. With 2 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site gym and kids' club. Plus you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a sauna. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of car rentals on site. .With a stay at this 5-property class Kantenah property, you'll be 20.3 km (12.6 mi) from Xel-Há Park.

What's nearby

Cenote Azul - 5 min drive - 7.8 km
Cenote Cristalino - 5 min drive - 8.1 km
Akumal Beach - 6 min drive - 7.5 km
Akumal Ecological Center - 6 min drive - 7.5 km
Ecopark Kantun Chi - 6 min drive - 8.8 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 67 min drive

Restaurants

‪Pueblito Lindo - ‬8 min drive
‪Xtra Time Sport Bar - ‬1 min walk
‪La Hacienda - ‬1 min walk
‪Oishi Japanese Restaurant - ‬8 min drive
‪Lobby Bar White Sand - ‬9 min walk

About this property

Grand Palladium Kantenah Resort & Spa All Inclusive

Grand Palladium Kantenah Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Grand Palladium Kantenah Resort & Spa All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 3 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 2 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a children's club, a children's pool and a steam room. Free self parking is available. A complete renovation of Grand Palladium Kantenah Resort & Spa All Inclusive was completed in December 2023.

Smoking is allowed in designated areas at this 5-star Kantenah property.

252 guestrooms or units

2 levels

11 buildings

3 dining venues

2 swim-up bars

2 bars or lounges

Conference rooms

Built in 2002

Buffet breakfast (free)

Kid's club

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Conference centre

Business facilities

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Pool or billiards table

Terrace

Garden

Gift shop

Beauty salon

On-site shopping

Bellhop

Smoking in designated areas

Bar on the beach

Coffee shop

Bar by the pool

Grand Palladium Kantenah Resort & Spa All Inclusive offers 252 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, complimentary toiletries and hairdryers.

This Kantenah property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Zentropia has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

On private beach
Pool
Breakfast included
All-inclusive

includes taxes & fees

31 May - 1 June

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Limited on-site self parking

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:00 AM
2 bars/lounges
2 swim-up bars
3 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
Couples/private dining

Things to do

5 outdoor pools
Arcade/game room
Archery
Basketball
Beach volleyball
Billiards/pool table
Boat tours
Bowling alley
Children's club
Children's pool
Evening entertainment
Fitness classes
Full-service spa
Games
Gym
Kayaking
Mini golf
Pilates classes
Playground
Racquetball/squash
Sauna
Scuba diving
Segway rentals/tours
Shopping
Steam room
Tennis
Waterslide
Windsurfing
Yoga classes

Family friendly

5 outdoor pools
Arcade/game room
Babysitting (surcharge)
Bowling alley
Children's club
Children's games
Children's pool
In-room cot
Laundry facilities
Lifeguards on site
Mini golf
Playground
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre
Conference centre
Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On a private beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

16 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Sauna
Spa open daily
Sports massages
Steam room
Thai massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
No lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

11 buildings
2 floors
Banquet hall
Built in 2002
Designated smoking areas
Lifeguards
Renovated entire property - December 2023

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Jetted bathtub
Private bathroom
Rainfall showerhead
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided

Entertainment

32-inch flat-screen TV with premium cable channels
IPod dock
Pay films

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar

Air conditioning
Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector and a security system

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Grand Palladium Kantenah Solidaridad

Grand Palladium Kantenah Resort All Inclusive

Kantenah Grand Palladium

Grand Palladium Kantenah

Grand Palladium Kantenah All Inclusive

Grand Palladium Kantenah Resort & Spa All Inclusive Kantenah

Frequently asked questions

What is the cancellation policy at Grand Palladium Kantenah Resort & Spa All Inclusive?

Grand Palladium Kantenah Resort & Spa All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Palladium Kantenah Resort & Spa All Inclusive?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Grand Palladium Kantenah Resort & Spa All Inclusive on 31 May 2026 start from AU$439, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Palladium Kantenah Resort & Spa All Inclusive?

Yep, Grand Palladium Kantenah Resort & Spa All Inclusive has a free self car park.

Are there any beaches close to Grand Palladium Kantenah Resort & Spa All Inclusive?

The closest beach to Grand Palladium Kantenah Resort & Spa All Inclusive is Half Moon Bay (4.6 km).

Is there a spa on site at Grand Palladium Kantenah Resort & Spa All Inclusive?

Yep, Zentropia is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Grand Palladium Kantenah Resort & Spa All Inclusive have a pool?

Grand Palladium Kantenah Resort & Spa All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Grand Palladium Kantenah Resort & Spa All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Grand Palladium Kantenah Resort & Spa All Inclusive?

Grand Palladium Kantenah Resort & Spa All Inclusive features a private beach, 5 outdoor pools and a full-service spa. All guestrooms come with Private jetted baths and 24-hour room service.

What makes Grand Palladium Kantenah Resort & Spa All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as Jetted bath and private balconies in the guestrooms, help set the scene for a romantic weekend at Grand Palladium Kantenah Resort & Spa All Inclusive.

Is Grand Palladium Kantenah Resort & Spa All Inclusive family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Grand Palladium Kantenah Resort & Spa All Inclusive is a hit with families.

Are there hot tubs in the rooms at Grand Palladium Kantenah Resort & Spa All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Grand Palladium Kantenah Resort & Spa All Inclusive serve breakfast?

Yep, free buffet brekkie is available daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Grand Palladium Kantenah Resort & Spa All Inclusive?

No, Grand Palladium Kantenah Resort & Spa All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Palladium Kantenah Resort & Spa All Inclusive?

Yep, they've got a beach bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Palladium Kantenah Resort & Spa All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Grand Palladium Kantenah Resort & Spa All Inclusive?

No, only service animals are allowed.

Grand Palladium Kantenah Resort & Spa All Inclusive Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

10/10 Excellent

STACY

21 Feb 2026

Stayed 9 nights in Feb 2026

8/10 Good

Debra

Travelled with family and small children

21 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Only problem was given 3rd floor rooms in Villa 46 for guests in their 70s with bad knees. We weren't told no elevator. Request for lower level rooms promptly honored. Thank you! We didn't mention it while there because everything else was exceptional - but rooms smelled like mold/mildew, damp clothes never dried out, hair was always frizzy. There's a water problem in those lower level villas just FYI

Stayed 8 nights in Feb 2026

10/10 Excellent

Cesar

Travelled with family

21 Feb 2026

Overall great resort, room clean, food great and shows were amazing.

Stayed 5 nights in Feb 2026

6/10 Okay

Monserrat

18 Feb 2026

Stayed 6 nights in Feb 2026

8/10 Good

Eric Benjamin

17 Feb 2026

Stayed 5 nights in Feb 2026

10/10 Excellent

Stephen

Travelled with family, Travelled with family and small children

17 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

The room was immaculate both morning and night. Staff was extremely friendly, helpful and knowledgeable. They were very appreciative of tips both big and small but never once asked or gave off the impression they expected it. Food quality was high in my humble opinion. At times could have use a little more spice but that just personal preference. Ample selection of food both native to Mexico and international flavours. We stayed in kantenah in a family select room. The family select amenities were fantastic and quality can only be fully understood with experiencing them. Would and will recommend to friends and family. Lastly, beaches and pools all in excellent condition with ample help from staff if required. Kids (5) and (7) had an amazing time as well. Absolutely excellent!!!

Stayed 7 nights in Feb 2026

10/10 Excellent

Valentin, Zion

17 Feb 2026

Stayed 5 nights in Feb 2026

10/10 Excellent

Michael

16 Feb 2026

Stayed 7 nights in Feb 2026

10/10 Excellent

Andrey

15 Feb 2026

Stayed 7 nights in Feb 2026

6/10 Okay

Adrianna, Colchester

15 Feb 2026

Stayed 6 nights in Feb 2026

8/10 Good

Thomas

14 Feb 2026

Stayed 4 nights in Feb 2026

10/10 Excellent

BRONISLAV

Travelled with family

14 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Clean rooms, excellent customer service and staff

Stayed 7 nights in Feb 2026

10/10 Excellent

Lucy Elizabeth

Travelled with family, Travelled with family and small children

14 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Second time we’ve stayed at this hotel and it was just as wonderful as we remembered. Would definitely recommend.

Stayed 7 nights in Jan 2026

10/10 Excellent

Angelica

Travelled with family and small children, Business traveller, Travelled with group

13 Feb 2026

Liked: Property conditions & facilities

Great food. Great staff , great entertainment, great pools. Top place.

Stayed 6 nights in Jan 2026

10/10 Excellent

Jehan

Travelled with family

13 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Family selection rooms were clean, and butlers were very helpful, great location, family atmosphere

Stayed 7 nights in Jan 2026

10/10 Excellent

Satish

Travelled with family

11 Feb 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

One of the best resorts we have been to in Cancun. This was our 5th family vacation in Cancun and by far this was the best resort. The rooms, the amenities, the food, the staff, the resort and the experience were all spectacular. We stayed in the family selection by kantenah and the upgrade was totally and completely worth it. We will definitely go back to this resort.

Stayed 6 nights in Dec 2025

10/10 Excellent

Elizabeth

11 Feb 2026

Stayed 7 nights in Feb 2026

10/10 Excellent

Deborah Lynn

Travelled with family, Travelled with family and small children, Travelled with partner

10 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Family selection, butlers were great, all staff were great, rooms were clean, trolleys frequent, easy to get around, lots to do, a la cartes were so-so, beautiful beach

Stayed 7 nights in Feb 2026

10/10 Excellent

Amy

Travelled with family

9 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Excellent stay! Great service, friendly people, beautiful grounds and we had an awesome swim up room!

Stayed 5 nights in Jan 2026

10/10 Excellent

Paul

Travelled with family and small children

9 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

This is an incredible resort. They look after every possible detail you can think of during your stay. Friendly staff and great food. Lots of food options between numerous buffets and à la carte restaurants. Was our 2nd time staying at this resort and will definitely visit again one day!

Stayed 7 nights in Feb 2026

10/10 Excellent

Kelin

Travelled with family

9 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Stayed with our teenagers for a week in December. Had a great time, would go again!

Stayed 6 nights in Dec 2025

10/10 Excellent

Shafa

Travelled with family and small children

9 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

We had a great time at Family Selection Kantenah. Our room had an amazing view, was spacious and very clean, and had two large separate bathrooms, which was a huge plus. The service was outstanding! our butlers, Emanuel and Louis, were incredibly helpful and attentive, always taking care of everything we needed. They went above and beyond and even surprised me with birthday touches in our room and at the restaurants. Also one of the sweetest moments was a balloon-filled bubble bath prepared for our toddler she absolutely loved it! We truly loved the resort. The only thing we wished for was heated pools. The weather was a bit chilly during our stay, so we spent most of our time at the beach, which was perfect. But the pool and waterpark were too cold for our toddler to fully enjoy. As for the food, there were so many options that we only had time to try a few. Compared to other resorts we’ve stayed at, I’d rate the food a 8 out of 10 but again we didn’t get to try many of the restaurants, so we may have missed some great ones. Overall, the resort and service were outstanding. We are definitely planning to return and stay longer next time.

Stayed 4 nights in Jan 2026

10/10 Excellent

amy lynn

Travelled with family

9 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Room was fantastic, clean and modern. Staff was courteous, helpful, and amenities were great. Beautiful grounds and great food!

Stayed 7 nights in Jan 2026

2/10 Terrible

James Anderson

8 Feb 2026

Issues with booking transport through them and them not confirming the schedule with me it turned out okay but had me worried. The room lock broke several times and I was locked out and they didn’t offer me any real compensation for the hours of my time wasted at night in the cold locked out of my room trying to get the door unlocked.

Stayed 10 nights in Jan 2026

10/10 Excellent

Matthew

Travelled with family

7 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

We have been travelling to Mexico for 14 years and this resort is one of the best we have been to!We stayed in the Family Selection side.Check in-very quick as we arrived late and it was nice to have a good restaurant open.They delivered a baby crib to our room promptly.The butler service is good, sending daily lists of activities and booking the à la cartes. All the staff at this resort are top notch.The buffet food is very good (especially dinner), the à la carte restaurants are good as well (although I would skip the Asian restaurant).They have lunch on the beach which has awesome food which we got from walking over to the TRS (adults only) side by bringing a couple plates for the adults and kids to share. The drinks are good, premium alcohol with our Family Selection wristband is included and Churchills cocktail bar is awesome!There are video game rooms for the kids to keep them entertained.The resort itself is quite large (not the largest we have been to), but it only takes about 5 minutes to get to the beach or to the buffet/lobby from where we were staying in Villa 48.There are golf carts to get to restaurants at White Sands.The beach is very nice, lots of sand and an unlimited amount of beach chairs there and by the pool.It was a nice change not having to fight for chairs at 7am, the resort never felt busy and the staff said this was normal capacity.There’s very good tennis/pickleball, basketball and soccer fields.We will definitely be back some day, highly recommend!

Stayed 7 nights in Jan 2026

Grand Palladium Kantenah Resort & Spa All Inclusive

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Junior Suite Garden View

View all photos for Junior Suite Garden View

Junior Suite Garden View

View all photos for Family Selection Junior Suite Rooftop with Private Pool

Family Selection Junior Suite Rooftop with Private Pool

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Family Selection Suite Beachfront

View all photos for Family Selection Junior Suite Rooftop with Private Pool Single Use

Family Selection Junior Suite Rooftop with Private Pool Single Use

View all photos for Family Selection Junior Suite Swim-up Single Use

Family Selection Junior Suite Swim-up Single Use

View all photos for Family Selection Junior Suite Vista al Jardin Single Use

Family Selection Junior Suite Vista al Jardin Single Use

View all photos for Family Selection Suite Beachfront Single Use

Family Selection Suite Beachfront Single Use

View all photos for Suite Junior with Garden View

Suite Junior with Garden View

View all photos for Suite Junior with Garden View

Suite Junior with Garden View

View all photos for Suite Junior with Garden View

Suite Junior with Garden View

View all photos for Suite Luxury with Pool View

Suite Luxury with Pool View

View all photos for Suite Luxury with Pool View

Suite Luxury with Pool View

View all photos for Suite Luxury with Pool View

Suite Luxury with Pool View

View all photos for Suite Premium with Pool View

Suite Premium with Pool View

View all photos for Suite Premium with Pool View

Suite Premium with Pool View

View all photos for Suite Master with Garden View

Suite Master with Garden View

View all photos for Suite Master with Garden View

Suite Master with Garden View

View all photos for Suite Master with Garden View

Suite Master with Garden View

View all photos for Suite Junior with Garden View

Suite Junior with Garden View

View all photos for Suite Junior with Garden View

Suite Junior with Garden View