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Catalonia Riviera Maya Resort and Spa All Inclusive

4.0 star property
Family-friendly property on the beach, with 5 outdoor pools
VIP Access

Photo gallery for Catalonia Riviera Maya Resort and Spa All Inclusive

Exterior
Creator video
Tennis court
10 restaurants, breakfast served, local and international cuisine
10 restaurants, breakfast served, local and international cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • On private beach
  • Bar
  • All-inclusive
  • Pool
  • Breakfast included

Explore the area

View map
Av. Xcacel, Lote 1, Plano 2, Puerto Aventuras, QROO, 77783
  • Puerto Aventuras Marina
    ‪13 min walk‬
  • Puerto Aventuras Golf Club
    ‪17 min walk‬
  • Blu Riviera Maya
    ‪3 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Privileged Family Suite

Privileged Family Suite

Privileged Family Suite

8.2 out of 10
Very good
(13 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Plasma TV
Separate bedroom
Blackout curtains
Ceiling fan
Rainfall showerhead
  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Comfort Room Single

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Comfort Room Single

Highlights

Furnished balcony
Air conditioning
Plasma TV
Blackout curtains
Separate bedroom
Hairdryer
Rainfall showerhead
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Privileged Romance

Privileged Romance

Privileged Romance

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Furnished balcony
Private plunge pool
Air conditioning
Plasma TV
Blackout curtains
Separate bedroom
Rainfall showerhead
Bathrobes
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privileged Premium Deluxe

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Privileged Premium Deluxe

8.8 out of 10
Excellent
(16 reviews)

Highlights

Furnished balcony
Air conditioning
Plasma TV
Blackout curtains
Separate bedroom
Rainfall showerhead
Bathrobes
Private bathroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Privileged Suite

Privileged Suite

Privileged Suite

8.0 out of 10
Very good
(28 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Club Lounge
Plasma TV
Blackout curtains
Separate bedroom
Sofa bed - double
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Deluxe

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Premium Deluxe

7.4 out of 10
Good
(40 reviews)

Highlights

Furnished balcony
Air conditioning
Plasma TV
Blackout curtains
Separate bedroom
Hairdryer
Rainfall showerhead
Eco-friendly toiletries
  • 36 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Premium Room

7.8 out of 10
Good
(34 reviews)

Highlights

Furnished balcony
Air conditioning
Plasma TV
Blackout curtains
Separate bedroom
Hairdryer
Rainfall showerhead
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Comfort Room, Standard

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Comfort Room, Standard

Highlights

Furnished balcony
Air conditioning
Plasma TV
Blackout curtains
Separate bedroom
Hairdryer
Rainfall showerhead
Eco-friendly toiletries
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Privileged Superior

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Privileged Superior

8.0 out of 10
Very good
(11 reviews)

Highlights

Furnished balcony
Air conditioning
Plasma TV
Separate bedroom
Blackout curtains
Ceiling fan
Rainfall showerhead
Bathrobes
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Privileged Superior Ocean View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Privileged Superior Ocean View

Highlights

Furnished balcony
Air conditioning
Plasma TV
Separate bedroom
Blackout curtains
Ceiling fan
Rainfall showerhead
Bathrobes
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

About the area

Puerto Aventuras

An all-inclusive stay in Puerto Aventuras awaits you at Catalonia Riviera Maya Resort and Spa All Inclusive. Within steps you'll find Kantenah Lagoon and CEDAM Museum within a 15-minute stroll. Highlights at this beachfront property include 10 restaurants, 5 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and hot tub. The buffet restaurant, La Brisa, serves local and international cuisine and is open for breakfast, lunch and dinner. With 2 beach bars and 2 poolside bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach and enjoy the 2 outdoor tennis courts, nightclub and free kids' club. Plus you'll find free Wi-Fi in public areas, a gym and a Turkish bath/hammam. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free valet parking, along with the convenience of car rentals on site. .Attractions within a 20-minute drive of this 4-property class Puerto Aventuras property include Xcaret Eco Theme Park and Xplor Theme Park.

What's nearby

  • Dolphin Discovery - 10 min walk - 0.9 km
  • Puerto Aventuras Marina - 13 min walk - 1.1 km
  • Oasis Beach - 13 min walk - 1.1 km
  • Puerto Aventuras Golf Club - 17 min walk - 1.5 km
  • Blu Riviera Maya - 3 min drive - 2.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 69 min drive

Restaurants

  • ‪The Market - ‬9 min drive
  • ‪Restaurante Ipanema - ‬8 min drive
  • ‪Zen - ‬8 min drive
  • ‪Pizzeto - ‬9 min drive
  • ‪El Abuelo - ‬1 min walk

About this property

Catalonia Riviera Maya Resort and Spa All Inclusive

Family-friendly property on the beach, with 5 outdoor pools
Catalonia Riviera Maya Resort and Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply step outside to unwind on the property's beach. At Catalonia Riviera Maya Resort and Spa All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 swim-up bars and 9 bars/lounges. WiFi is free in public spaces. This Art Deco property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Puerto Aventuras property.

  • 423 guestrooms or units
  • 4 levels
  • 15 buildings
  • 10 dining venues
  • 2 bars on the beach
  • 2 bars by the pool
  • 2 swim-up bars
  • 9 bars or lounges
  • Built in 2000
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
Catalonia Riviera Maya Resort and Spa All Inclusive offers 423 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Rooms open to furnished balconies. Plasma televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Puerto Aventuras property provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The on-site spa has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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  • Hot tub
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 10 restaurants
  • 2 beach bars
  • 2 poolside bars
  • 2 swim-up bars
  • 9 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bamboleo
  • Bellavista
  • El Mercado
  • La Brisa
  • La Creperie

Things to do

  • 2 outdoor tennis courts
  • 5 outdoor pools
  • 9-hole adjacent golf course
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf lessons
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Pilates classes
  • Playground
  • Pro golf shop
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Volleyball
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel

More

  • 15 buildings
  • 4 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 2000
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Catalonia Riviera Maya Resort and Spa All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Catalonia Maya Resort
Catalonia Maya Riviera
Catalonia Maya Riviera Resort
Catalonia Riviera Maya All Inclusive
Catalonia Riviera Maya Puerto Aventuras
Catalonia Riviera Maya Resort All Inclusive Puerto Aventuras
Catalonia Riviera Resort
Riviera Catalonia
Riviera Catalonia Maya Resort
Riviera Maya Catalonia
Catalonia Riviera Maya Resort All Inclusive
Catalonia Riviera Maya Resort All Inclusive Solidaridad
Catalonia Riviera Maya Solidaridad
Catalonia Riviera Maya
Catalonia Riviera Maya Resort Spa All Inclusive
Catalonia Riviera Maya All Inclusive Puerto Aventuras
Catalonia Riviera Maya Inclus
Catalonia Riviera Maya Resort Spa All Inclusive

Frequently asked questions

What is the cancellation policy at Catalonia Riviera Maya Resort and Spa All Inclusive?

Catalonia Riviera Maya Resort and Spa All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Catalonia Riviera Maya Resort and Spa All Inclusive?

Yep, Catalonia Riviera Maya Resort and Spa All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Catalonia Riviera Maya Resort and Spa All Inclusive?

Yep, Catalonia Riviera Maya Resort and Spa All Inclusive is a short 13-minute walk from Oasis Beach. Fun beach activities include snorkelling, scuba diving and kayaking. You can also find boat tours.

Is there a spa on site at Catalonia Riviera Maya Resort and Spa All Inclusive?

Yep, there is an onsite spa at Catalonia Riviera Maya Resort and Spa All Inclusive. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Catalonia Riviera Maya Resort and Spa All Inclusive have a pool?

Catalonia Riviera Maya Resort and Spa All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Catalonia Riviera Maya Resort and Spa All Inclusive?

Catalonia Riviera Maya Resort and Spa All Inclusive features a private beach, 2 beach bars and 5 outdoor pools.

What makes Catalonia Riviera Maya Resort and Spa All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Catalonia Riviera Maya Resort and Spa All Inclusive.

Is Catalonia Riviera Maya Resort and Spa All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Catalonia Riviera Maya Resort and Spa All Inclusive is a hit with families.

Does Catalonia Riviera Maya Resort and Spa All Inclusive serve breakfast?

Sure does, complimentary buffet breakfast is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Catalonia Riviera Maya Resort and Spa All Inclusive?

No, Catalonia Riviera Maya Resort and Spa All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Catalonia Riviera Maya Resort and Spa All Inclusive?

Relax with a coldie at the 2 beach bars, 2 poolside bars or 9 lounge bars, and grab a meal at the onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Catalonia Riviera Maya Resort and Spa All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Catalonia Riviera Maya Resort and Spa All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Catalonia Riviera Maya Resort and Spa All Inclusive?

There is a golf course next to Catalonia Riviera Maya Resort and Spa All Inclusive.

Reviews

Catalonia Riviera Maya Resort and Spa All Inclusive Reviews

8.0

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 546 out of 1190 reviews
Rating 8 - Good. 312 out of 1190 reviews
Rating 6 - Okay. 165 out of 1190 reviews
Rating 4 - Poor. 95 out of 1190 reviews
Rating 2 - Terrible. 72 out of 1190 reviews

Reviews

10/10 Excellent

Benjamin Jr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff
Stayed 5 nights in Jun 2025

10/10 Excellent

Christine, Dublin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This was a very fun all inclusive. Be sure to check the time of year so that the sea weed doesn’t block your access to the ocean. The wait staff was amazing, kind and welcoming. Front desk was not so helpful. Check out was not easy and not clear .
Stayed 8 nights in May 2025

6/10 Okay

Nichole

Travelled with family
Liked: Cleanliness, property conditions & facilities
Overall a good stay for me but not others in my party. you can hear the cleaning staff at all hours of the day, 6 am to 10 pm. Check in was very difficult because we booked though Expedia and had issues with the number of people in the room and the hotel could not help at all, so i had to sit on the phone with Expedia for 2 hours to get it sorted to even have a place to stay. the hotel is not flexible at all, but Expedia was nice. the restaurants were booked up 4 out of the 5 nights we stayed. All but 1 bar is open after 7 pm. The shows were amazing, and we enjoyed them the most. the room service on the app only worked the first night and did not work the rest of the trip. overall, i enjoyed the relaxing stay but it's not a lot of night life or activities for someone in their young twenties.
Stayed 5 nights in May 2025

10/10 Excellent

Suzanne Marie

Stayed 7 nights in May 2025

8/10 Good

Catherine Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 9 nights in May 2025

4/10 Poor

Juanita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mixed reviews on this one. Check in: Our reservations had the ages of our children wrong. When we checked in they said we had an additional charge of $1200. We already had additional taxes/fees charges (about $400 per room). Our upgraded privaleged suit did not have very good views..we faced the street. We were on the ground level and had kids but you could go into the patio to the room next to you. This seemed very unsafe unless you had both rooms. Which we had requested but were told they dint have adjoining rooms. We also reserved privelaged suite with 2 queen beds from expedia site; however those dont exist only king with sofa bed. Sofa bed was large enough so it worked out for the kids. Not as comfortable for our older son. Privelaged Upgrade: We did use the privelaged beach/pool area. It was very nice and clean. We didnt have a problem finding chairs. Our bartender at the privelaged bar was fantastic. Food: After reading reviews on dinner reservations, we booked our dinner reservations right after check in through the website. The check in staff did not mention this at all. It was pretty easy. However it still showed 2 infants so none of our reservations included our 2 kids. We had to fix it every time and hope they had room. We tried to fix it in advance but were told it was fine. Food was good. Service was good! People were friendly. We participated in many activities. Staff selling at pool and beach was pretty annoying.
Stayed 7 nights in May 2025

8/10 Good

Janet

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Love that this resort is smaller, but disappointed in that there are not really any activities or areas just for children and families. Too many children at the pool bars, these need to be adult areas only. The staff is always super accommodating especially Johana, Nelson and Alfredo. Glad to see the room renovations, very modern and clean.
Stayed 7 nights in May 2025

8/10 Good

Luis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was nice
Stayed 7 nights in May 2025

8/10 Good

Vesselin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overal good
Stayed 5 nights in May 2025

10/10 Excellent

KIMISHA

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff is always great, and the food is great. The keep rhe beaches and the property super clean. They are always trying to improve your stay. The spa is wonderful the hydrotherapy is always refreshing after a nice massage.
Stayed 5 nights in May 2025

10/10 Excellent

charanjit Singh

Liked: Cleanliness, amenities, property conditions & facilities
It was central to everything Beautiful area
Stayed 8 nights in May 2025

10/10 Excellent

Sarah

Stayed 7 nights in Feb 2025

6/10 Okay

Joe

Liked: Cleanliness, amenities
Stayed 11 nights in May 2025

8/10 Good

Pamela, Denver

Travelled with family
Liked: Cleanliness, staff & service, amenities
I don't know that this was unique, but the grounds around the property were immaculate. The unit we stayed in (#8031) could've used a little TLC. Many of the outlets were broken, the ceiling fan was loud and made knocking sounds which made it hard to fall asleep and we had to have someone come and fix the AC unit within the first 10 minutes that we checked into the room because it was making a very loud screeching sound. At one time the electricity went out & we had to have someone come fix it.
Stayed 6 nights in May 2025

8/10 Good

Amy, Kamloops

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
There was not a place to get out of the sun if you needed a break during the day other than going back to your room. We bought the privilege option, but that only gave us 4 ala carte restaurant dining during our stay. Other high level options we have had at other resorts, there were daily ala cartes that were pre booked by the resort
Stayed 10 nights in May 2025

8/10 Good

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a last minute (booked Saturday went Monday) trip. We picked this resort for snorkeling and general location. We enjoyed snorkeling right off the beach. My husband hurt his foot on our first day there. (Not anything to do with the Resort. ) They were great! Helped us move from 3rd floor room to 1st floor so he didn't have to do stairs. Helped make sure we had ice packd. Food was very good. The staff was excellent!
Stayed 7 nights in Apr 2025

6/10 Okay

Zeeshan

Liked: Cleanliness
They
Stayed 4 nights in Apr 2025

10/10 Excellent

Lucie Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 stay
Stayed 7 nights in Apr 2025

10/10 Excellent

Karen

Travelled with family
Liked: Amenities
Perfect vacation!
Stayed 5 nights in May 2025

4/10 Poor

robert

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
no tissue paper in room. no body lotion. has fan in bathroom, but no way to turn it on. killed two large cockroaches. killed a large black ant crawling on my bed.
Stayed 6 nights in May 2025

2/10 Terrible

Shane

Stayed 6 nights in May 2025

10/10 Excellent

David, South Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just spent 10+ days at this resort. Good: Great service! Some of the most polite and kind staff we have encountered. Many languages spoken at the hotel and during activities or events they had plenty of interpreters to help navigate. This makes the trip so much more enjoyable for us, as it’s fun to interact and mingle with others from countries all over the world. The hotel grounds are immaculate. A big word, yes, but as you travel around to hotels and stay in 5 star hotels , it’s not hard to pick and see a flaw based on the price point. Could be running paint, unfinished repairs, or in some cases just poor craftsmanships. I’m telling you, this hotel, at least our room and tower were spotlessly clean. The grounds were kept, the pools were cleaned daily, there is zero trash laying around … that’s not only around the pools but the beach. See if you notice a sense of pride in ownership. You can see it. Food is great! IMO resort restaurants are mid - but they were all good. The local area has TONS of Options that are so good. Grab a golf cart and cruise around town- it’s a lot of fun. Gym is solid/ decent and good equipment. Sit on the beach: below the pool. Amazing! Bad: Not sure if this is bad, but it’s a more relaxed environment. Very family and baby boomer oriented. For us, that’s awesome! If you are looking to party, maybe not the place. So if you enjoy watching people fall over themselves each day, you won’t see it here. Great experience! 5star
Stayed 9 nights in May 2025

8/10 Good

Kimberly

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here the end of April 2025. Meals were good, alcohol drinks very sweet, staff very friendly. Loved that even though there was sargassum in part of the baracaded area of the ocean there was a large area that never had any with great snorkeling and sandy area. Would not recomend swimming inthe lagoon due to jellyfish. 3 pools gave plenty of space to swim and always found loungers for our group of 11. The evening shows were anazing!
Stayed 10 nights in Apr 2025

4/10 Poor

Leonid

Travelled with family
Liked: Cleanliness, staff & service
Stuff is good clean and friendly. The food no good evry day same. Wish to have better food.
Stayed 8 nights in Apr 2025

6/10 Okay

Gregorio

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property and upkeep of it are amazing.
Stayed 4 nights in Apr 2025