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Barceló Maya Beach - All Inclusive

Property class: 4

Photo gallery for Barceló Maya Beach - All Inclusive

A resort with multiple swimming pools, palm trees, and a beach view.
A couple walking on a beach path with palm trees and lounge chairs in the background.
A couple in a circular jacuzzi surrounded by rose petals, with a wall of illuminated panels in the background.
A couple relaxing on a hammock with a beach view, two lounge chairs with red cushions, and a straw bag on the ground.
A buffet area with a variety of food options, a modern kitchen in the background, and a tiled floor.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
The current price is AU$345
includes taxes & fees
21 Sept - 22 Sept

Explore the area

View map
Carr Chetumal Puerto Juarez Km 266.3, Xpu-Ha, QROO, 77750
  • Place, Cenote Cristalino
    ‪3 min walk‬
  • Place, Ecopark Kantun Chi
    ‪10 min walk‬
  • Place, Cenote Azul
    ‪14 min walk‬

Room options

View all photos for Suite (Premium Level, Ocean Front)

A hotel room with a large bed, a balcony with a table and chairs, and a decorative wall piece.

Suite (Premium Level, Ocean Front)

  • Partial ocean view
  • 133 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Premium Level, Ocean Front)

A hotel room with two beds, a desk, a chair, a TV, and a ceiling fan.

Junior Suite (Premium Level, Ocean Front)

7.4 out of 10
Good
(21 reviews)
  • Partial ocean view
  • 55 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Room

A hotel room with two beds, a desk with a lamp, a chair, a TV, and a view of the outdoors.

Superior Room

7.4 out of 10
Good
(138 reviews)
  • Garden view
  • 32 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Room

A hotel room with a bed, a desk, a chair, a TV, a ceiling fan, and a view of the outdoors.

Room

  • Sleeps 3

View all photos for Room

A hotel room with two beds, a ceiling fan, a balcony with a view, and a TV.

Room

  • Sleeps 5

View all photos for Room

A hotel room with two beds, a ceiling fan, a TV, and a view of the outdoors.

Room

  • Sleeps 4

About the area

Xpu-Ha

You'll be connected to the convention centre at Barceló Maya Beach - All Inclusive, and within just a 10-minute stroll of Xpu-ha Beach and Ecopark Kantun Chi. Highlights at this all-inclusive property include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at U Spa can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. The buffet restaurant, Beach Buffet, serves international cuisine and is open for breakfast, lunch and dinner. Lobby Bar Beach is the property's own lobby lounge. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and water park. 12109 square feet (1125 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a gym and a Turkish bath/hammam. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 4-property class Xpu-Ha property include Cenote Cristalino and Cenote Azul.
View more Resorts in Xpu-HaOpens in a new window

What's nearby

  • Cenote Cristalino - 3 min walk - 0.3 km
  • Ecopark Kantun Chi - 10 min walk - 0.8 km
  • Cenote Azul - 14 min walk - 1.2 km
  • Xpu-ha Beach - 3 min drive - 2.2 km
  • Caleta Chac-hal-al - 3 min drive - 2.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 70 min drive

Restaurants

  • ‪Capri - ‬8 min walk
  • ‪Tokyo - ‬3 min walk
  • ‪Bar Mojado Beach - ‬6 min walk
  • ‪Beach Buffet - ‬6 min walk
  • ‪Carey Lobby Bar - ‬16 min walk

About this property

Barceló Maya Beach - All Inclusive

Barceló Maya Beach - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Barceló Maya Beach - All Inclusive, you'll find a full-service spa, a water park (surcharge), and 2 outdoor swimming pools. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this property measures 12109 square feet (1125 square metres) and includes a conference centre. A children's pool, a health club, and a hot tub are also featured at the family-friendly Barceló Maya Beach - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Xpu-Ha property is smoke free.

  • 630 guestrooms or units
  • 3 levels
  • 3 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 12109 sq ft of conference space
  • 1125 sq. m of conference space
  • Built in 1999
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Barceló Maya Beach - All Inclusive offers 630 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Rooms open to furnished balconies or patios. Business-friendly amenities include desks and telephones. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.
U Spa has 25 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 12 years old are not allowed in the spa without adult supervision.

Similar properties

Pool
Barceló Maya Palace - All Inclusive
Xpu-Ha
  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.5 out of 5, Wonderful, 2,232 reviews
The price is AU$423
includes taxes & fees
22 Sept - 23 Sept
Barceló Maya Palace - All Inclusive

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Beach Buffet
  • Lobby Bar Beach
  • Mexico Lindo
  • Rancho Grande

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • TV in common areas
  • Water park
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (12,109 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 3 floors
  • Ballroom
  • Built in 1999
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Beach - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.45 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (return, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number 008-007-003429/2025

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo Beach Maya

Barcelo Maya All Inclusive

Barceló Maya Beach All Inclusive All-inclusive property Xpu-Ha

Barceló Maya Beach All Inclusive Xpu-Ha

Barcelo Maya Beach All Inclusive Xpu-Ha

Barcelo Maya Beach Xpu-Ha

Maya Barcelo Beach

Barcelo Maya Beach All Inclusive Hotel Xpu-Ha

Barcelo Maya Beach All Inclusive Hotel

Barcelo Maya Beach Hotel Xpu-Ha

Barcelo Maya Beach Hotel

Barcelo Maya Beach All Inclusive

Barcelo Maya Inclusive Xpu Ha

Barceló Maya Beach - All Inclusive Xpu-Ha

Barceló Maya Beach - All Inclusive All-inclusive property

Barceló Maya Beach - All Inclusive All-inclusive property Xpu-Ha

Frequently asked questions

What is the cancellation policy at Barceló Maya Beach - All Inclusive?

Barceló Maya Beach - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Barceló Maya Beach - All Inclusive?

As of 17 Sept 2026, prices found for a 1-night stay for 2 adults at Barceló Maya Beach - All Inclusive on 21 Sept 2026 start from AU$345, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Barceló Maya Beach - All Inclusive?

Yep, Barceló Maya Beach - All Inclusive has a free self car park. Onsite parking is limited.

Are there any beaches close to Barceló Maya Beach - All Inclusive?

Yep, Barceló Maya Beach - All Inclusive is a short 1-minute walk from Xpu-ha Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Barceló Maya Beach - All Inclusive?

Yep, U Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Barceló Maya Beach - All Inclusive have a pool?

Barceló Maya Beach - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Barceló Maya Beach - All Inclusive?

Barceló Maya Beach - All Inclusive features 2 outdoor pools, a full-service spa and a health club.

What makes Barceló Maya Beach - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Barceló Maya Beach - All Inclusive.

Is Barceló Maya Beach - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Barceló Maya Beach - All Inclusive is a hit with families.

Does Barceló Maya Beach - All Inclusive serve breakfast?

You bet, complimentary buffet breakfast is served daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Barceló Maya Beach - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Barceló Maya Beach - All Inclusive?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Barceló Maya Beach - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Barceló Maya Beach - All Inclusive?

No, pets and service animals are not allowed.

Barceló Maya Beach - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 479 out of 1000 reviews
Rating 8 - Good. 251 out of 1000 reviews
Rating 6 - Okay. 148 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 74 out of 1000 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

KRUPITKUMAR BHAVESHKUMAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good resort
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

maxine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We especially appreciate the breakfast options, the friendly staff, and outstanding hospitality shown by everyone who took care of us.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing. The staff was incredible. The pools were delightful. Zero complaints.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Sandra Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our room and dinner restaurants . The beach was great .
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complimentary room upgrade, amazing service and beautiful grounds made for an amazing stay! Will definitely return!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at other resorts, this has been my favorite experience! The nightly shows were great!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Mabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Barcelo Maya Beach is much bigger than we had anticipated. The 4 beachfront Barcelo hotels share the common areas so we had access to many facilities. The food was good and the location is beautiful. We would definitely stay there again.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Jordan

Liked: Staff & service, amenities
The buffet was quite good the restaurants I find were quite bland
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very attentive. The buffet always had something I liked. The room was clean and the room wifi was great. My wife and I have traveled to Mexico many times, several to the Barcelo. The Barcelo has always been hands down the best resort we have stayed at.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Sara Jo

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and cozy! We loved Barcelo and will be planning a stay again soon.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a delicious breakfast each day at the Maya Beach Buffet, with exceptional service from Sylvia and Yarela, on the outside patio. We had memorable meals at different à la cartes, all of which were great and fun to try. We took part in activities at the Caribe pool in the day and had great lunches at the grills by the beach. We loved being on the beach and at the adults only pool and had no trouble finding loungers each day. Can’t wait to return!
Green space outside our room
On the beach near Barcelo Beach
A beautiful photo spot at the Barcelo!
Stayed 14 nights in Apr 2026
Verified review

10/10 Excellent

Carl Angelo

My family had a nice ex in Barcelo
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

Tena

Liked: Cleanliness, property conditions & facilities
The room and amenities were ok, the staff was excellent. I would stay again
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

Cheryl

Liked: Staff & service, amenities, property conditions & facilities
The staff were all very friendly. My room didn’t seem to be serviced consistently (coffee package provided sometimes, water wasn’t provided one day).
Stayed 10 nights in Apr 2026
Verified review

6/10 Okay

Domenico

It was a great structure for families only problem rooms are terrible very very old dated
Stayed 6 nights in Apr 2026
Verified review

6/10 Okay

Amanda Renee

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Buffet food was disappointing every time. Japanese and Mexican restaurants were both very good. Seems like there was a lot to do, but almost all of it costs extra. The hotel activities were posted, but with no location, so we were in able to participate. Rooms were very spacious and clean. Overall I’d say 6/10
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Gustavo Edward Vela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was great. The different temperatures made fun and exciting. The message was very good and relaxing.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Tharanga Ravidarshana

Liked: Cleanliness, amenities, property conditions & facilities
Very good resort to stay
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities
Great time at Barceló. Clean amenities, friendly staff. Food was great.
Stayed 6 nights in Nov 2025
Verified review

2/10 Terrible

Norbert

Disliked: Staff & service, amenities, property conditions & facilities
The rooms were very outdated. Grout in the bathroom was shower was falling out. Buffet was absolutely terrible, they served the same chicken for breakfast lunch and dinner. Al carte restaurants were decent especially the Japanese hibachi. The beach was full of sargassum and had a horrible smell that lingered all the way to the lobby. We stayed 7 days and the resort only made one attempt to clean the beach to only 1/2 of the resort. This is our second time at Barceló and will definitely be our last.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Dorothy

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and friendly
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Anali Gutierrez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The SPA and the beach where you can enjoy the turtles and swim with them
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Berendina

Liked: Cleanliness, amenities, property conditions & facilities
Was perfect. No problems. Clean, fun, lots of activities to do or just lay by the beach or pool!!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Akarshit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Barcelo Maya Colonial! Everything was perfect — clean rooms, friendly staff, great food, and beautiful surroundings. Highly recommend!
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

NATHALIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at Barceló Maya Beach and had a good overall experience. The beach is had seaweed but we walked over to the colonial beach and it was much better, the grounds are well maintained, and there are plenty of activities for children. What really stood out was the exceptional service. A special thank you to Selene at the breakfast buffet, who always greeted us with a smile and made our mornings enjoyable. Ileny at the pool provided outstanding service and was incredibly attentive throughout our stay. We also had a great time with Gabriel from the entertainment team—he brought so much energy and fun to the daily activities! The reason for 4 stars instead of 5 is that some areas of the hotel feel a bit outdated and could benefit from renovations. However, the excellent staff and beautiful resort amenities more than made up for it. Overall, we had a great vacation and would recommend Barceló Maya Beach to families and anyone looking for a getaway with kids in the Riviera Maya.
Stayed 4 nights in May 2026

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