Barceló Maya Beach - All Inclusive

4.0 star property
Family fun on the beach, with 2 outdoor pools, near Ecopark Kantun Chi

Photo gallery for Barceló Maya Beach - All Inclusive

Exterior
2 outdoor pools, pool loungers
Free minibar, in-room safe, desk, blackout curtains
Suite, Ocean View (Premium Level)
Suite, Ocean View (Premium Level)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • All-inclusive
  • Breakfast included
  • Gym
The current price is AU$341
includes taxes & fees
17 Sept - 18 Sept

Explore the area

View map
Carr Chetumal Puerto Juarez Km 266.3, Xpu-Ha, QROO, 77750
  • Ecopark Kantun Chi
    ‪5 min walk‬
  • Cenote Azul
    ‪8 min walk‬
  • Puerto Aventuras Marina
    ‪3 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Superior Room

7.4 out of 10
Good
(116 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free minibar items
TV
Ceiling fan
Blackout curtains
Bathrobes
  • 32 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (Premium Level)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free minibar items
TV
Ceiling fan
Blackout curtains
Bathrobes
  • 133 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (Premium Level)

7.4 out of 10
Good
(19 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free minibar items
TV
Ceiling fan
Blackout curtains
Bathrobes
  • 55 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

About the area

Xpu-Ha

You'll be connected to the convention centre at Barceló Maya Beach - All Inclusive, and within just a 10-minute stroll of Xpu-ha Beach and Ecopark Kantun Chi. Highlights at this all-inclusive property include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at U Spa can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. The buffet restaurant, Beach Buffet, serves international cuisine and is open for breakfast, lunch and dinner. Lobby Bar Beach is the property's own lobby lounge. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and water park. 12109 square feet (1125 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a gym and a Turkish bath/hammam. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 4-property class Xpu-Ha property include Cenote Cristalino and Cenote Azul.

What's nearby

  • Cenote Cristalino - 3 min walk - 0.3 km
  • Ecopark Kantun Chi - 5 min walk - 0.4 km
  • Cenote Azul - 8 min walk - 0.7 km
  • Puerto Aventuras Golf Club - 2 min drive - 3.2 km
  • Puerto Aventuras Marina - 3 min drive - 3.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 63 min drive

Restaurants

  • ‪Jaguar's Discotheque - ‬5 min walk
  • ‪Tokyo - ‬3 min walk
  • ‪Carey Lobby Bar - ‬16 min walk
  • ‪Bar Mojado Beach - ‬6 min walk
  • ‪Rancho Grande - ‬7 min walk

About this property

Barceló Maya Beach - All Inclusive

Family fun on the beach, with 2 outdoor pools, near Ecopark Kantun Chi
Barceló Maya Beach - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Barceló Maya Beach - All Inclusive, you'll find a full-service spa, a water park (surcharge), and 2 outdoor swimming pools. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this property measures 12109 square feet (1125 square metres) and includes a conference centre. A children's pool, a health club, and a hot tub are also featured at the family-friendly Barceló Maya Beach - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Xpu-Ha property is smoke free.

  • 630 guestrooms or units
  • 3 levels
  • 3 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 12109 sq ft of conference space
  • 1125 sq. m of conference space
  • Built in 1999
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Barceló Maya Beach - All Inclusive offers 630 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Rooms open to furnished balconies or patios. Business-friendly amenities include desks and telephones. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.
U Spa has 25 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 12 years old are not allowed in the spa without adult supervision.

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free secured, covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Beach Buffet
  • Lobby Bar Beach
  • Mexico Lindo
  • Rancho Grande

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • TV in common areas
  • Water park
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (12,109 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 3 floors
  • Ballroom
  • Built in 1999
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Beach - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.73 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (return, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo Beach Maya
Barcelo Maya All Inclusive
Barceló Maya Beach All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Beach All Inclusive Xpu-Ha
Barcelo Maya Beach All Inclusive Xpu-Ha
Barcelo Maya Beach Xpu-Ha
Maya Barcelo Beach
Barcelo Maya Beach All Inclusive Hotel Xpu-Ha
Barcelo Maya Beach All Inclusive Hotel
Barcelo Maya Beach Hotel Xpu-Ha
Barcelo Maya Beach Hotel
Barcelo Maya Beach All Inclusive
Barcelo Maya Inclusive Xpu Ha
Barceló Maya Beach - All Inclusive Xpu-Ha
Barceló Maya Beach - All Inclusive All-inclusive property
Barceló Maya Beach - All Inclusive All-inclusive property Xpu-Ha

Frequently asked questions

What is the cancellation policy at Barceló Maya Beach - All Inclusive?

Barceló Maya Beach - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Barceló Maya Beach - All Inclusive?

As of 10 Sept 2025, prices found for a 1-night stay for 2 adults at Barceló Maya Beach - All Inclusive on 17 Sept 2025 start from AU$336.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Barceló Maya Beach - All Inclusive?

Yep, Barceló Maya Beach - All Inclusive has a free self car park. Onsite parking is limited.

Are there any beaches close to Barceló Maya Beach - All Inclusive?

Yep, Barceló Maya Beach - All Inclusive is a short 1-minute walk from Xpu-ha Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Barceló Maya Beach - All Inclusive?

Yep, U Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Barceló Maya Beach - All Inclusive have a pool?

Barceló Maya Beach - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Barceló Maya Beach - All Inclusive?

Barceló Maya Beach - All Inclusive features 2 outdoor pools, a full-service spa and a health club.

What makes Barceló Maya Beach - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Barceló Maya Beach - All Inclusive.

Is Barceló Maya Beach - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Barceló Maya Beach - All Inclusive is a hit with families.

Does Barceló Maya Beach - All Inclusive serve breakfast?

You bet, complimentary buffet breakfast is served daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Barceló Maya Beach - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Barceló Maya Beach - All Inclusive?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Barceló Maya Beach - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Barceló Maya Beach - All Inclusive?

No, pets and service animals are not allowed.

Reviews

Barceló Maya Beach - All Inclusive Reviews

8.0

Very good

8.4/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 468 out of 1009 reviews
Rating 8 - Good. 262 out of 1009 reviews
Rating 6 - Okay. 149 out of 1009 reviews
Rating 4 - Poor. 58 out of 1009 reviews
Rating 2 - Terrible. 72 out of 1009 reviews

Reviews

10/10 Excellent

Fabio

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great selection of food and beverage. Very friendly staff
Stayed 7 nights in Jun 2025

8/10 Good

Michael Van

Travelled with family
Liked: Cleanliness, amenities
This was our second time going at the same time of year. It was a great trip and a super place to go with your family. Kids will love it along with the adults.
Stayed 7 nights in Jun 2025

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant stuff .Clean hotel and room !
Stayed 9 nights in May 2025

8/10 Good

Ron

Liked: Cleanliness, property conditions & facilities
It was nice if you don’t want to see any real people.
Stayed 4 nights in May 2025

10/10 Excellent

Tharanga Ravidarshana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good resort to stay
Stayed 4 nights in May 2025

10/10 Excellent

Jaclyn, Grimsby

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The beach is beautiful, green spaces are well-kept & rooms/shared spaces are neat and orderly.
Stayed 7 nights in May 2025

10/10 Excellent

Jenifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Cuatomer service terrible
Stayed 4 nights in May 2025

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Second time visiting. First time was 6 years ago. They do a great job with keeping the resort up to date and clean. One of the nicest resorts we have been to. We have nothing to complain about. Hope to be back again.
Stayed 8 nights in May 2025

6/10 Okay

Andrew

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Wife got food poisoning 2nd day called resort doctor,they sent wife to hospital via ambulance..had to stay overnight in hospital...doctor said it was food poisoning.. we told resort they did nothing
Stayed 7 nights in May 2025

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how big it was, there was plenty to do. Didn’t like how I purchased sitting out of the gift shop and was charged twice for it, and when I asked told me I had to contact my bank. They took no responsibility for the second transaction. I even asked them to run the cameras back.
Stayed 3 nights in May 2025

6/10 Okay

Ana

Travelled with partner
We have stayed at the Barceló resort more than ten times and have always enjoyed our visits. Unfortunately, our last two stays have been disappointing. The rooms are noticeably outdated, and the quality of the food has significantly declined. While we’ve always been able to find something to enjoy in the past, this time the food was consistently cold, bland, and lacked variety. Regrettably, the experience no longer reflects a 5-star standard—it feels more in line with a 3-star resort. We’ll likely be exploring other options for future vacations.
Stayed 7 nights in May 2025

6/10 Okay

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Shawn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went as a party of 12 … 3 families with middle schoolers. We loved it and they loved it. Resort offers a variety of activities for the kids to do. The food was great, as well as the service. We are definitely planning another trip there.
Stayed 6 nights in Apr 2025

10/10 Excellent

Sandi, Edmonds

Stayed 5 nights in Apr 2025

10/10 Excellent

Janet Lynn

Stayed 5 nights in Apr 2025

10/10 Excellent

jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 7 nights in Apr 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve been to this resort twice - once without kids and then with and both times it’s been a wonderful experience!
Stayed 7 nights in Mar 2025

8/10 Good

Shelly Sue

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2025

6/10 Okay

Tricia Ann Kulla

Travelled with family, Travelled with group
Liked: Cleanliness
Property is well maintained. It’s beautiful. The rooms need some maintenance. Seemed short staffed. Staff was very friendly. Not much food variety. Food was mostly served cold and not hot. Food quality and taste was fair at best
Stayed 7 nights in Mar 2025

4/10 Poor

Angela

Travelled with family
Disliked: Amenities, property conditions & facilities
Serious shortages of lounge chairs by the pool and at the beach. People 'reserved' chairs by leaving their towels, but there was hardly anyone there yet nowhere to sit and relax by the pool. Early reservations at the restaurants were not available if you did not tip the person making the booking.
Stayed 7 nights in Mar 2025

8/10 Good

Zoe Franda

Stayed 5 nights in Feb 2025

10/10 Excellent

Katrusia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked at Beach then upgraded to the adult only. Awesome!!
Stayed 3 nights in Feb 2025

8/10 Good

Jordana

Stayed 5 nights in Feb 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
The Riviera section was amazing. None of the chair issues or booking restaurant issues that the other resorts in our group experienced. Top notch resort and amenities.
Stayed 7 nights in Feb 2025

6/10 Okay

Dimitar

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
We stayed at Barcelo Maya Beach from Jan 28 to Feb 2. The resort is massive, and as a guest, you have access to 4 or 5 hotels within the complex, meaning you can use their restaurants, bars, buffets, pools, beaches, lobbies, entertainment venues, and more. The hotel lobbies, gardens, and pools are absolutely stunning, with plenty of lush greenery. The beach is beautiful! Bring water shoes because the water is murky for the first 200 feet (about 60 meters), and there are many underwater rocks. Stingrays also swim in the shallow areas—I even accidentally stepped on one, so be careful! The downsides of the hotel: Not enough lounge chairs – This is the most frustrating issue. There are simply not enough loungers for all guests. People wake up before dawn just to place their towels and "reserve" chairs. By 8 AM, every lounger by the beach and pool was already taken. The problem is that many guests don’t actually show up until midday, leaving others without a place to sit. Meanwhile, there is plenty of space on the beach and around the pool for at least twice as many loungers, but for some reason, the hotel doesn’t provide enough. Limited à la carte restaurant reservations – For our 5-night stay, we were only allowed 2 reservations at the à la carte restaurants.The food in these restaurants was almost the same as in the buffet. As for drinks, don’t expect high-quality cocktails. The hotel is worth it for the price, offering good value for money.The staff was very kind.
Stayed 5 nights in Jan 2025