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Barceló Maya Beach - All Inclusive

4.0 star property
Family fun on the beach, with 2 outdoor pools, near Ecopark Kantun Chi

Photo gallery for Barceló Maya Beach - All Inclusive

Exterior
2 outdoor pools, pool loungers
Sun deck
Free daily buffet breakfast
Fitness facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa pool
  • Breakfast included
  • Parking included

Explore the area

View map
Carr Chetumal Puerto Juarez Km 266.3, Xpu-Ha, QROO, 77750
  • Place, Cenote Cristalino
    ‪3 min walk‬
  • Place, Ecopark Kantun Chi
    ‪5 min walk‬
  • Place, Cenote Azul
    ‪8 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Suite (Premium Level, Ocean Front)

Suite (Premium Level, Ocean Front)

Suite (Premium Level, Ocean Front)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free minibar items
TV
Blackout curtains
Ceiling fan
Rainfall showerhead
  • Partial ocean view
  • 133 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Premium Level, Ocean Front)

Junior Suite (Premium Level, Ocean Front)

Junior Suite (Premium Level, Ocean Front)

7.4 out of 10
Good
(19 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free minibar items
TV
Blackout curtains
Ceiling fan
Rainfall showerhead
  • Partial ocean view
  • 55 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

7.4 out of 10
Good
(119 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free minibar items
TV
Blackout curtains
Ceiling fan
Rainfall showerhead
  • Garden view
  • 32 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

About the area

Xpu-Ha

You'll be connected to the convention centre at Barceló Maya Beach - All Inclusive, and within just a 10-minute stroll of Xpu-ha Beach and Ecopark Kantun Chi. Highlights at this all-inclusive property include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at U Spa can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. The buffet restaurant, Beach Buffet, serves international cuisine and is open for breakfast, lunch and dinner. Lobby Bar Beach is the property's own lobby lounge. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and water park. 12109 square feet (1125 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a gym and a Turkish bath/hammam. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 4-property class Xpu-Ha property include Cenote Cristalino and Cenote Azul.

What's nearby

  • Cenote Cristalino - 3 min walk - 0.3 km
  • Ecopark Kantun Chi - 5 min walk - 0.4 km
  • Cenote Azul - 8 min walk - 0.7 km
  • Xpu-ha Beach - 16 min walk - 1.4 km
  • Cenote Jardín del Eden - 17 min walk - 1.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 63 min drive

Restaurants

  • ‪Mirador & La Hacienda Buffets - ‬19 min walk
  • ‪Strikers Sports Bar - ‬1 min walk
  • ‪Capri - ‬8 min walk
  • ‪Tokyo - ‬3 min walk
  • ‪Carey Lobby Bar - ‬16 min walk

About this property

Barceló Maya Beach - All Inclusive

Family fun on the beach, with 2 outdoor pools, near Ecopark Kantun Chi
Barceló Maya Beach - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Barceló Maya Beach - All Inclusive, you'll find a full-service spa, a water park (surcharge), and 2 outdoor swimming pools. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this property measures 12109 square feet (1125 square metres) and includes a conference centre. A children's pool, a health club, and a hot tub are also featured at the family-friendly Barceló Maya Beach - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Xpu-Ha property is smoke free.

  • 630 guestrooms or units
  • 3 levels
  • 3 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 12109 sq ft of conference space
  • 1125 sq. m of conference space
  • Built in 1999
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Barceló Maya Beach - All Inclusive offers 630 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Rooms open to furnished balconies or patios. Business-friendly amenities include desks and telephones. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.
U Spa has 25 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 12 years old are not allowed in the spa without adult supervision.

Similar properties

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  • Spa pool
  • Breakfast included
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4.4 out of 5, Excellent, 1,003 reviews
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Beach Buffet
  • Lobby Bar Beach
  • Mexico Lindo
  • Rancho Grande

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • TV in common areas
  • Water park
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (12,109 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 3 floors
  • Ballroom
  • Built in 1999
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Beach - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.38 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (return, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo Beach Maya
Barcelo Maya All Inclusive
Barceló Maya Beach All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Beach All Inclusive Xpu-Ha
Barcelo Maya Beach All Inclusive Xpu-Ha
Barcelo Maya Beach Xpu-Ha
Maya Barcelo Beach
Barcelo Maya Beach All Inclusive Hotel Xpu-Ha
Barcelo Maya Beach All Inclusive Hotel
Barcelo Maya Beach Hotel Xpu-Ha
Barcelo Maya Beach Hotel
Barcelo Maya Beach All Inclusive
Barcelo Maya Inclusive Xpu Ha
Barceló Maya Beach - All Inclusive Xpu-Ha
Barceló Maya Beach - All Inclusive All-inclusive property
Barceló Maya Beach - All Inclusive All-inclusive property Xpu-Ha

Frequently asked questions

What is the cancellation policy at Barceló Maya Beach - All Inclusive?

Barceló Maya Beach - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Barceló Maya Beach - All Inclusive?

Yep, Barceló Maya Beach - All Inclusive has a free self car park. Onsite parking is limited.

Are there any beaches close to Barceló Maya Beach - All Inclusive?

Yep, Barceló Maya Beach - All Inclusive is a short 1-minute walk from Xpu-ha Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Barceló Maya Beach - All Inclusive?

Yep, U Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Barceló Maya Beach - All Inclusive have a pool?

Barceló Maya Beach - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Barceló Maya Beach - All Inclusive?

Barceló Maya Beach - All Inclusive features 2 outdoor pools, a full-service spa and a health club.

What makes Barceló Maya Beach - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Barceló Maya Beach - All Inclusive.

Is Barceló Maya Beach - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Barceló Maya Beach - All Inclusive is a hit with families.

Does Barceló Maya Beach - All Inclusive serve breakfast?

You bet, complimentary buffet breakfast is served daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Barceló Maya Beach - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Barceló Maya Beach - All Inclusive?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Barceló Maya Beach - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Barceló Maya Beach - All Inclusive?

No, pets and service animals are not allowed.

Barceló Maya Beach - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 464 out of 1010 reviews
Rating 8 - Good. 266 out of 1010 reviews
Rating 6 - Okay. 149 out of 1010 reviews
Rating 4 - Poor. 56 out of 1010 reviews
Rating 2 - Terrible. 75 out of 1010 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Rubinco

Stayed 7 nights in Oct 2025

6/10 Okay

Jonathan Torail

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The food is horrible, the buffet is trash!!!
Stayed 5 nights in Oct 2025

10/10 Excellent

Regina

Liked: Cleanliness, amenities, property conditions & facilities
The All inclusive meals. Great customer service. Well kept hotels and resorts.
Stayed 5 nights in Oct 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

8/10 Good

Carl

Stayed 7 nights in Oct 2025

8/10 Good

Bunmi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time
Stayed 4 nights in Oct 2025

10/10 Excellent

Akarshit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Barcelo Maya Colonial! Everything was perfect — clean rooms, friendly staff, great food, and beautiful surroundings. Highly recommend!
Stayed 4 nights in Oct 2025

2/10 Terrible

evelyn

Travelled with family
Disliked: Staff & service, property conditions & facilities
Hotel booked was closed with no previous notice. Several amenities showed on pictures are not part of the all-inclusive. Dining is mainly buffet and à la carte restaurants only 2 “tickets” per 5 nights reservations
Stayed 5 nights in Oct 2025

10/10 Excellent

Ezequiel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquil and close to the mall. There are many hotels in the same area that are part of Barceló, where we stay were few people. Everything fine but the staff were always reminding the check out hour, the insistence made me uncomfortable
Stayed 2 nights in Oct 2025

6/10 Okay

Viviana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im still very disappointed that i booked Maya Beach andbthey moved ms to another hotel withought asking me if i was okay with it.
Stayed 4 nights in Oct 2025

10/10 Excellent

Anali Gutierrez

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The SPA and the beach where you can enjoy the turtles and swim with them
Stayed 5 nights in Sep 2025

10/10 Excellent

Joyce

Stayed 7 nights in Sep 2025

2/10 Terrible

Shawn

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
My wife and I were hospitalized on our honeymoon from a stomach virus from the resort. The staff at the front desk were horrible. Overall i would not recommend. I would like money back for the day we missed
Stayed 5 nights in Sep 2025

4/10 Poor

Jose Ramon Rodriguez

Travelled with family and small children
Disliked: Staff & service
The hotel Buffett restaurant was closed most of the time and we had to go to the next hotel restaurant to have breakfast and dinner. The lunch was only available at the next hotel beach restaurant, not at the main buffet, so we had to walk a lot for every meal. At 5 PM at our hotel swimming pool bar the was not beer available, not draft, not canned beer, any beer at all!! The lobby bar was closed the last day of our stay. Customer service office only allowed us to reserve 1 specialty restaurant during our entire stay, which was 4 nights and 5 days.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very limited entertainment after night fall. choice is sports bar ,nightclub or the makeshift casino
Stayed 8 nights in Sep 2025

10/10 Excellent

Samir, calgary

Stayed 6 nights in Aug 2025

10/10 Excellent

Yarek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Jorge

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a family vacation. Very clean, safe, great service, good variety of food and drinks. The beach wasn't great only because it was sargassum season and even though they cleaned the beach during our stay, the water wasn't great for swimming. But, overall it was a great experience and would definetly recommend.
Stayed 5 nights in Aug 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, amenities
So much to do here! No reason to leave and everything was top notch! Amazing! We will be back!
Stayed 3 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Julia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and beautifully kept grounds. Thank you for making my first ever vaction so unforgettable.
Stayed 4 nights in Jul 2025

2/10 Terrible

Isaac

Stayed 5 nights in Jul 2025

8/10 Good

Patrycja Agnieszka

Liked: Cleanliness, staff & service
Stayed 8 nights in Jul 2025

8/10 Good

Alonso Roberto

Liked: Cleanliness
Stayed 6 nights in Jul 2025

2/10 Terrible

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Charged extra for kids despite putting their ages in on the expedia booking platform
Stayed 4 nights in Jul 2025