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4.1 out of 5

"Clean but fixtures dated. Bed was ok. Meals were awesome " More

By a verified traveller on Wed 24 Mar 2021

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Hotel Description

Comfort Inn Richmond Henty puts you in the heart of Portland, connected to the convention center and within just a 10-minute stroll of Portland Arts Centre and Nuns Beach. Highlights at this hotel include 4 bars/lounges, a restaurant, and an outdoor swimming pool.

Free WiFi, satellite TV, and coffee/tea makers are featured in all 40 rooms. Additionally, room service, hair dryers, and phones are available.

This business-friendly hotel offers free WiFi in public areas, a business center, and a terrace. Other amenities include a conference center, a coffee shop/café, and coffee/tea in a common area. Cooked-to-order breakfast is available daily. There's also free self parking, along with the convenience of car rentals on site.

Sights within a 10-minute walk of this 3.5-star Portland hotel include Powerhouse Motor & Car Museum and Portland Cable Tram Depot Museum.

Standard Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$176* Per night/room 11 May - 12 May

Standard Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Comfort Inn Richmond Henty ratings based on 16 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Inn Richmond Henty

Everyone (10) Couples (3)
3 out of 5
Clean but fixtures dated. Bed was ok. Meals were awesome

Posted by on 24 Mar. 2021

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Comment from Hotel Management

6 Apr. 2021 by reception

Thank you

3 out of 5
The views were great, cleanliness was great, disappointed at the amount and size of cutlery and crockery.

Posted by on 31 Dec. 2020

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Comment from Hotel Management

1 Jan. 2021 by reception

Thank you

5 out of 5
Basic rooms but despite being oldish, the rooms are extremely clean and tidy. Staff was very courteous. Extended our stay amd they accomodated our request without any fuss.

Posted by , from Melbourne on 27 Dec. 2020

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Comment from Hotel Management

28 Dec. 2020 by reception

Thank you

5 out of 5

Posted by on 26 Jun. 2020

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Comment from Hotel Management

4 Jul. 2020 by reception

Thank you

5 out of 5
Location is awesome, right in the center of everything. Everything is perfect, highly recommend.

Posted by on 5 Jan. 2020

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Comment from Hotel Management

7 Jan. 2020 by Lyn

Thank you

4 out of 5
The shower, hot & cold water doesn’t work in our room, the restaurant is superb,

Posted by on 20 Jul. 2019

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4 out of 5
Handy to bistro, Portland as a town was excellent, I'd go back and stay longer

Posted by on 11 Mar. 2019

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4 out of 5

Posted by on 29 Dec. 2018

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Comment from Hotel Management

1 Jan. 2019 by Lyn

Thank you for your review and we look forward to accommodating you again in the future

3 out of 5

Posted by on 17 Oct. 2018

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4 out of 5

Comfortable hotel, close to the city centre

I only stayed one night but the room was very clean and the bed was comfortable. It was also very conveniently located to town.

Posted by on 23 Apr. 2018

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Comment from Hotel Management

2 May 2018 by Lyn

thank you

About the Comfort Inn Richmond Henty

Location 101 Bentinck St, Portland, VIC 3305

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can unwind with a drink at one of the 4 bars/lounges. A business center and a meeting room are available. WiFi is free in public spaces. Event space at this hotel measures 54 square feet (5 square meters) and includes a conference center. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Comfort Inn Richmond Henty. Self parking is free.

  • 40 guestrooms or units
  • 3 levels
  • 4 bars or lounges
  • 54 sq ft of conference space
  • 5 sq m of conference space
  • Dining venue
  • Coffee shop
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking , Free parking nearby

Transport

  • Airport: Melbourne Airport (MEL) (373.3 km / 232 mi)
  • Parking: Free self parking

Room Amenities

Comfort Inn Richmond Henty offers 40 air-conditioned accommodations with coffee/tea makers and hair dryers. Satellite television is provided. Rooms have partially open bathrooms. Bathrooms include showers and complimentary toiletries. This Portland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Bathrooms are partially open
  • In-room dining (limited hours)
  • Satellite channels
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Comfort Inn Richmond Henty has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7 AM - 9 PM
  • Saturday - Sunday: 7:30 AM - 8 PM
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property's front desk is open during the following times:

  • Monday - Friday: 7 AM - 9 PM
  • Saturday - Sunday: 7:30 AM - 8 PM
Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 9.00 and AUD 28.00 for adults, AUD 9.00 and AUD 18.00 for children (approximately)
  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Richmond Henty
  • Comfort Inn Richmond Henty Hotel
  • Comfort Inn Richmond Henty Hotel Portland
  • Comfort Inn Richmond Henty Portland
  • Richmond Henty
  • Comfort Inn Richmond Henty Portland, Victoria, Australia
  • Comfort Inn Richmond Henty Hotel
  • Comfort Inn Richmond Henty Portland
  • Comfort Inn Richmond Henty Hotel Portland

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.