Magic Express

3.0 star property
Comfortable hotel near Plaza Las Americas

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Photo gallery for Magic Express

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
View from room
Standard Quadruple Room, 2 Double Beds
Restaurant
Reception
Reviews
7.6

Good

Popular amenities

  • Room serviceRoom serviceRoom service
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • GymGymGym

Explore the area

Map
Carretera Cancun-Chetumal Km. 291, Esquina Calle 54 Norte, Playa del Carmen, QROO, 77710
  • Popular LocationQuinta Avenida19 min walk
  • Popular LocationQuinta Alegría Shopping Mall2 min drive
  • Popular LocationMamitas Beach2 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)44 min drive

Room options

Standard Room, 1 King Bed

Highlights

Air conditioning
LED TV
Renovated in 2019
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Cable channels
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Standard Quadruple Room, 2 Double Beds

8.3/10 Very good

Highlights

Air conditioning
LED TV
Renovated in 2019
Blackout curtains
Premium bedding
Private bathroom
Cable channels
Daily housekeeping
  • 24.70 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 Queen Bed

7.8/10 Good

Highlights

Air conditioning
LED TV
Renovated in 2019
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Cable channels
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Playa del Carmen

Magic Express puts you in the heart of Playa del Carmen, within a 20-minute stroll of Plaza Las Americas and Quinta Avenida. Highlights at this hotel include an outdoor swimming pool, a gym and a conference centre. .Enjoy the gym and pool loungers. 1119 square feet (104 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find concierge services, a 24-hour front desk and a terrace. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of limited parking. .Places within a 30-minute walk of this 3-property class El Pedregal hotel include Mamitas Beach and Quinta Alegría Shopping Mall.

What's nearby

  • Plaza Las Americas - 14 min walk
  • Quinta Avenida - 19 min walk
  • Quinta Alegría Shopping Mall - 2 min drive
  • Mamitas Beach - 2 min drive
  • Playa del Carmen Main Beach - 2 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 44 min drive

Restaurants

  • ‪La Birria - ‬6 min walk
  • ‪El Fogon del May - ‬11 min walk
  • ‪Frutiyogurth - ‬5 min walk
  • ‪Taquerias los Tarascos - ‬10 min walk
  • ‪El Curandero - ‬9 min walk

About this property

Magic Express

Comfortable hotel near Plaza Las Americas
Magic Express offers its guests an outdoor pool and a health club. A business centre and 2 meeting rooms are available. Event space at this hotel measures 1119 square feet (104 square metres) and includes a conference centre. A terrace, a vending machine, and a garden are also featured at the business-friendly Magic Express. A complete renovation of Magic Express was completed in December 2019.

This 3-star Playa del Carmen hotel is smoke free.

  • 1 building
  • 97 guestrooms or units
  • 4 levels
  • 1119 sq ft of conference space
  • 104 sq. m of conference space
  • Built in 2007
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
Magic Express offers 97 air-conditioned accommodations with free toiletries and blackout curtains. Beds feature premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include a shower.

This Playa del Carmen hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transport

  • Limited on-site parking (max 1 space per unit)
  • Onsite parking options include a garage and a carport

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MXN 100 for adults and MXN 100 for children

Things to do

  • Health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,119 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Ballroom
  • Building
  • Built in 2007
  • Renovated entire property - December 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Magic Express

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 100 for adults and from MXN 100 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. <

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Magic Express Hotel
Magic Express Hotel Playa del Carmen
Magic Express Playa del Carmen
Magic Express Riviera Maya/Playa Del Carmen, Mexico

Frequently asked questions

What is the cancellation policy at Magic Express?

Magic Express offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Magic Express?

Onsite parking is limited (max 1 space per unit).

Are there any beaches close to Magic Express?

The closest beach to Magic Express is Playa del Carmen Main Beach (1.5 km).

Does Magic Express have a pool?

Magic Express has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

Does Magic Express serve breakfast?

Sure does, buffet brekkie is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Magic Express?

No, Magic Express does not offer an airport shuttle service.

What time are check-in & check-out at Magic Express?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Magic Express?

No, pets and service animals are not allowed.

Magic Express Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 84 out of 281 reviews" "
Rating 8 - Good. 99 out of 281 reviews" "
Rating 6 - Okay. 60 out of 281 reviews" "
Rating 4 - Poor. 18 out of 281 reviews" "
Rating 2 - Terrible. 20 out of 281 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Enrique

Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jun 2021

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general excelente servicio
Stayed 5 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody makes a mistake or everything can go wrong at any time. Here when something is not right or not supposed to be that way they are willing to fix it to the best of their ability. The first night when my son took a shower the water didn't drain or drained very slow then it overflowed. Then there was water all over the bathroom and a little bit in the bedroom. It was nighttime. No big deal. The following morning i saw cleaning staff and mentioned that to one of them. Right away she called a maintenance guy. He came. And problem solved. One more when we checked in, she gave me the room with just one bed. Then i went back to her telling her i reserved a room with two beds. She looked at the screen and gladly switched. I love this place.
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off the main highway,close to the Plaza Las Americas shopping Mall
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value!
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy limpio y cómodo
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2021