Sandos Caracol Eco Resort - All Inclusive

4.0 star property
Family fun on the beach, with 3 outdoor pools, near Gran Coyote Golf

Photo gallery for Sandos Caracol Eco Resort - All Inclusive

Aerial view
Restaurant
Reception
Aerial view
Restaurant

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • All-inclusive
  • Breakfast included
  • Bar
  • Pool

Explore the area

Map
Carretera Cancún Chetumal Km. 295, Playa del Carmen, QROO, 77710
  • Playa Xcalacoco
    ‪14 min walk‬
  • Gran Coyote Golf
    ‪4 min drive‬
  • Quinta Avenida
    ‪8 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪57 min drive‬

Room options

Eco Family Suite

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Renovated in 2017
Ceiling fan
Separate bedroom
Blackout curtains
  • 41 sq m
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

Eco Family Superior

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Renovated in 2017
Ceiling fan
Separate bedroom
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

Superior Select Adults Only

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
  • 39 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Penthouse Select Adults Only

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
  • 62 sq m
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

Deluxe Select Adults Only

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 41 sq m
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

Pool View 1 Bedroom Suite

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Pool View Penthouse

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout curtains
  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Pool View Superior

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed

Eco Family Penthouse

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Separate bedroom
Blackout curtains
Private bathroom
  • 64 sq m
  • Sleeps 5
  • 1 King Bed and 1 Large Single Bunk Bed

Suite Premium With Garden View

  • Sleeps 4
  • 1 King Bed and 1 Double Bunk Bed

Suite Superior With View

  • Sleeps 4
  • 1 Double Bunk Bed and 1 King Bed

Suite Premium With Garden View

  • Sleeps 5
  • 3 Single Beds and 1 King Bed

Suite Superior With View

  • Sleeps 3
  • 1 King Bed and 1 Double Bunk Bed

Suite Superior With View

  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

Suite Premium With Garden View

  • Sleeps 5
  • 1 King Bed and 3 Single Beds

Suite Premium With Garden View

  • Sleeps 2
  • 1 Double Bunk Bed and 1 King Bed

Suite Superior With View

  • Sleeps 2
  • 1 Double Bunk Bed and 1 King Bed

Suite Superior With View

  • Sleeps 3
  • 1 King Bed and 1 Double Bunk Bed

Suite Premium With Garden View

  • Sleeps 4
  • 1 Double Bunk Bed and 1 King Bed

Suite Superior With View

  • Sleeps 4
  • 1 Double Bunk Bed and 1 King Bed

Suite Superior With View

  • Sleeps 4
  • 1 Double Bunk Bed and 1 King Bed

Suite Master With Pool View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite Premium

  • Sleeps 3
  • 1 King Bed and 1 Double Bunk Bed

Room Superior

  • Sleeps 4
  • 1 King Bed and 1 Double Bunk Bed

Suite Premium With Pool View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Suite Premium

  • Sleeps 4
  • 1 King Bed and 1 Double Bunk Bed

Room Superior With Pool View

  • Sleeps 4
  • 2 Double Beds

Suite Premium

  • Sleeps 4
  • 1 King Bed and 1 Double Bunk Bed

Suite Superior With View

  • Sleeps 3
  • 1 King Bed and 1 Double Bunk Bed

Suite Premium With Garden View

  • Sleeps 2
  • 1 King Bed and 1 Double Bunk Bed

Suite Superior With View

  • Sleeps 5
  • 1 Single Sofa Bed and 2 Queen Beds

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About the area

Playa del Carmen

An all-inclusive stay in Playa del Carmen awaits you at Sandos Caracol Eco Resort - All Inclusive. You'll be 2 km (1.2 mi) from Gran Coyote Golf and 4.8 km (3 mi) from Quinta Avenida. Highlights at this beachfront property include 9 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing visit to SPA SANDOS can include deep-tissue massages, hot stone massages, aromatherapy and hydrotherapy along with access to the sauna. With 2 poolside bars and 9 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the 5 hot tubs and 2 outdoor tennis courts. Additionally, you'll find a free water park, free Wi-Fi in public areas and a gym. Each morning free buffet breakfast is offered between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 4-property class Corasol property include Quinta Alegría Shopping Mall and Central Square.

What's nearby

  • Playa Xcalacoco - 14 min walk - 1.2 km
  • Gran Coyote Golf - 4 min drive - 1.8 km
  • El Camaleón Mayakoba Golf Course - 7 min drive - 5.3 km
  • Quinta Avenida - 8 min drive - 5.7 km
  • Punta Esmeralda Beach - 10 min drive - 3.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive

Restaurants

  • ‪The Fives Plaza - ‬19 min walk
  • ‪La Laguna - ‬3 min walk
  • ‪Marley Coffee - ‬19 min walk
  • ‪Arezzo - ‬14 min walk
  • ‪Breeze Pool Bar - ‬14 min walk

About this property

Sandos Caracol Eco Resort - All Inclusive

Family fun on the beach, with 3 outdoor pools, near Gran Coyote Golf
Sandos Caracol Eco Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Sandos Caracol Eco Resort - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 9 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 9 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a children's club and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Playa del Carmen property.

  • 956 guestrooms or units
  • 3 levels
  • 9 dining venues
  • 2 bars by the pool
  • 9 bars or lounges
  • Conference rooms
  • Built in 2005
  • Buffet breakfast (free)
  • Deli
  • Kid's club
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Swim-up bar
Sandos Caracol Eco Resort - All Inclusive offers 956 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. Plasma televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

SPA SANDOS has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

Dutch, English, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 9 bars/lounges
  • 9 restaurants
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • 3 outdoor pools
  • 5 hot tubs
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Free water park
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Kayaking
  • Parasailing
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Sauna
  • Scooter/moped rentals
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Children's club
  • Children's pool
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The water slides for adults at the on-site waterpark are temporarily closed.
This property's water park is closed every Tuesday. The water park is open Wednesday - Monday from 10 AM-5 PM for adults and from 9 AM-6 PM for children.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: MXN 85 per night
  • A damage deposit of MXN 5000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation.

We should mention

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Caracol Eco
Caracol Sandos
Caracol Sandos Eco Resort
Eco Caracol Sandos
Eco Sandos Resort
Sandos Caracol Eco
Sandos Caracol Eco Playa del Carmen
Sandos Caracol Eco All Inclusive Playa del Carmen
Sandos Caracol Eco Resort All Inclusive Playa del Carmen
Sandos Eco Resort
Caracol Beach
Caracol Village Hotel Playa Del Carmen
Hotel Sandos Caracol Eco
Sandos Caracol Beach Resort Spa
Sandos Caracol Eco Hotel
Sandos Caracol Mexico
Sandos Caracol Riviera Maya

Frequently asked questions

Is parking available at Sandos Caracol Eco Resort - All Inclusive?

Yep, Sandos Caracol Eco Resort - All Inclusive has a free self car park.

Are there any beaches close to Sandos Caracol Eco Resort - All Inclusive?

Yep, Sandos Caracol Eco Resort - All Inclusive is a short 12-minute walk from Playa Xcalacoco. Fun beach activities include yoga, volleyball and snorkelling.

Is there a spa on site at Sandos Caracol Eco Resort - All Inclusive?

Yep, SPA SANDOS is available for guests. It has 5 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Sandos Caracol Eco Resort - All Inclusive have a pool?

Sandos Caracol Eco Resort - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Sandos Caracol Eco Resort - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Sandos Caracol Eco Resort - All Inclusive?

Sandos Caracol Eco Resort - All Inclusive features 2 poolside bars, 3 outdoor pools and 5 hot tubs.

What makes Sandos Caracol Eco Resort - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Sandos Caracol Eco Resort - All Inclusive.

Is Sandos Caracol Eco Resort - All Inclusive family-friendly?

You bet! With amenities such as a children's club, a children's pool and a playground, it's no surprise that Sandos Caracol Eco Resort - All Inclusive is a hit with families.

Does Sandos Caracol Eco Resort - All Inclusive serve breakfast?

Yeah, complimentary buffet brekkie is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Sandos Caracol Eco Resort - All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Sandos Caracol Eco Resort - All Inclusive?

Relax with a coldie at the 2 poolside bars or 9 lounge bars, and grab a meal at Sandos Caracol Eco Resort - All Inclusive's 9 restaurants.

What time are check-in & check-out at Sandos Caracol Eco Resort - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sandos Caracol Eco Resort - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Sandos Caracol Eco Resort - All Inclusive?

There is a golf course next to Sandos Caracol Eco Resort - All Inclusive.

Sandos Caracol Eco Resort - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 395 out of 1490 reviews
Rating 8 - Good. 375 out of 1490 reviews
Rating 6 - Okay. 278 out of 1490 reviews
Rating 4 - Poor. 193 out of 1490 reviews
Rating 2 - Terrible. 249 out of 1490 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Jennifer Hazel

Travelled with family
Wish that our first day they would have explained the bracelets and given a tour of where everything is. Booking at restaurants only happed one of the 7 days.
Stayed 7 nights in Mar 2025

8/10 Good

Johan A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost perfect. we need more amenities for teens

The whole experience was great for my kids and me. The only downside is that there were too few ping pong tables for the large number of people there, and the pool tables (only 2) were not in good condition. The rest of the hotel and food are great.
Stayed 4 nights in Mar 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waterpark, cenote were awesome. Entertainment and staff were amazing.
Stayed 7 nights in Mar 2025

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well rounded resort, with very serviceable and polite staff. Makes one feel very welcome and relaxed. Nature is well taken care of, food is very good and many extras are included for no charge.
Stayed 5 nights in Feb 2025

8/10 Good

Brian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good
Stayed 7 nights in Jan 2025

10/10 Excellent

Cleydy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy hermoso lo recomiendo
Stayed 3 nights in Feb 2025

8/10 Good

Tara Leigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked all the trails to walk. The select pools for adults only were nice and the waitress/waiter gave good service. Teppanyaki a la carte was delicious and amazing. Loved the wildlife on resort especially the monkeys. I didn't find concierge very friendly or helpful. Most of the time they weren't at the desk and when they were there they never seemed happy. I would visit there again.
Stayed 7 nights in Mar 2025

10/10 Excellent

Shenthuran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing!!! The activities around the resort added bonus! Everything within walking distance. The food stalls and how they show case Mexican culture is beautiful. Our favourite all inclusive stay this far!
Stayed 5 nights in Mar 2025

6/10 Okay

Dana

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

8/10 Good

sherri

Travelled with group
Liked: Cleanliness, staff & service, amenities
Stayed 14 nights in Feb 2025

6/10 Okay

Alyxandra

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Not a very clean resort. The pools were nasty. But the jungle and animals were great. We went to see the animals... So we were happy.
Stayed 9 nights in Nov 2024

10/10 Excellent

Yeelay, Holbrook

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 4 nights in Feb 2025

8/10 Good

Laurie

Liked: Cleanliness, amenities, property conditions & facilities
Staff excellent, food average, great entertainment, beach is rocky, select pools n clubs excellent, wildlife, especially the monkeys were fantastic!
Stayed 4 nights in Mar 2025

2/10 Terrible

stephanie Lynn

Stayed 7 nights in Jan 2025

10/10 Excellent

Tanya Midori

Liked: Cleanliness, staff & service, property conditions & facilities
My second time here and it was all around great! love the wildlife and the property!!
Stayed 7 nights in Jan 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very happy, festive, family oriented place. Staff were helpful and friendly. I would go back with my family, young and old. Lounging by the ocean or the pool provided opportunities to relax or have fun. The food was outstanding. It was paradise! Guests can be prepared to be patient and flexible because many of the staff don’t speak english so you might get something different than what you asked for 😉
Stayed 7 nights in Feb 2025

6/10 Okay

Nir

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Shirley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend Sandos Caracol. I went for a destination wedding and fell in love with this resort. It had so many options for different activities to do. My favorite thing about was that it was a great place for families traveling with young children. My children absolutely loved the aqua park and all the animals that they got to see around the premises. As an adult who loves nature I also really loved all the animals and the landscape of the resort. I will definitely be back!!!
Stayed 2 nights in Feb 2025

4/10 Poor

Khosrow

Disliked: Cleanliness, staff & service, property conditions & facilities
we paid much less and had much better experience other places. rooms are wrecking. food and restaurants are average towards low. and if you lose a towel card they ripp you off for 50$usd. like their towel are made of finest . beach is not what you can rnjpy. rocky and not sandy. to be honest if you come here, you come to enjoy slides and some animals around. other than that this resort doesn’t worth it at all. we will never go back
Stayed 6 nights in Feb 2025

10/10 Excellent

Kharen Alexandra

Stayed 3 nights in Feb 2025

8/10 Good

Sarah

Liked: Cleanliness
Stayed 7 nights in Feb 2025

8/10 Good

Alexander

Stayed 7 nights in Feb 2025

10/10 Excellent

Laura

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at the Sandos Caracol Eco Resort. We brought our 3year old and 8month old and had a fantastic time. The resort was gorgeous with plants and trees everywhere throughout the resort. We saw wild life everyday. It was lovely to walk around and explore this big resort. Many restaurant options and the food was good. The workers worked hard and were so friendly and happy! The pools were great. The only down fall of this place was the beach was not perfect (some big rocks within the sand). The fire show was also scary for kids. That being said I would still recommend this Eco friendly resort!!
Stayed 4 nights in Feb 2025

10/10 Excellent

Sherri

Travelled with partner
Liked: Staff & service, property conditions & facilities
This is our 4 th visit to the property. The staff is friendly and accommodating and the value is incredible. We stayed in the adult only section and it is amazing. The staff was on top of things and we were served efficiently. The buffets were good offering lots of options. We do totally wish the ala cart restaurant reservation option was different. They reset at midnight and if you don’t select then you are out of luck! We tried every morning and once at 3:30 a.m but no luck. This resort is beautiful and we saw so many animals. We would highly recommend to others
Stayed 6 nights in Feb 2025

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great staff. Loved the resort and the activities and shows. Overall a great experience
Stayed 7 nights in Feb 2025