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Hotel Lunasol

3.0 star property
Hotel connected to a shopping centre in Playa del Carmen with free parking

Photo gallery for Hotel Lunasol

Outdoor spa tub
Lobby sitting area
Deluxe Double Room
Property grounds
Front of property – evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View map
Calle 4 no. 169, entre avenidas 15 y 20, Colonia Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Playacar Beach
    ‪8 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Double Room Standard

Premium bedding, minibar, in-room safe, desk

Double Room Standard

  • 30 sq m
  • Sleeps 4

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.6 out of 10
Excellent
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Terrace

Deluxe Room, Terrace

Deluxe Room, Terrace

7.6 out of 10
Good
(8 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room Superior with Garden View

Premium bedding, minibar, in-room safe, desk

Room Superior with Garden View

  • 30 sq m
  • Sleeps 4

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

Hotel Lunasol puts you in the heart of Playa del Carmen, connected to a shopping centre and within just a 10-minute stroll of popular attractions like Quinta Avenida and Playa del Carmen Main Beach. Highlights at this hotel include an outdoor swimming pool, free self-parking and Access to hot tub. .Enjoy the kids' swimming pool and pool loungers as well as access to bike hire. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning full breakfast is served between 7:30 AM and 11:00 AM. There's also limited parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 3-property class Downtown Playa del Carmen hotel include Playacar Beach and Playa del Carmen Maritime Terminal.

What's nearby

  • Quinta Avenida - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Central Square - 5 min walk - 0.4 km
  • Playa del Carmen Maritime Terminal - 8 min walk - 0.7 km
  • Playacar Beach - 8 min walk - 0.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Cocina Doña Paula - ‬2 min walk
  • ‪Asadero El Pollo - ‬2 min walk
  • ‪cafe guajira - ‬2 min walk
  • ‪La Brocherie - ‬2 min walk
  • ‪Tacos Gomez - ‬3 min walk

About this property

Hotel Lunasol

Hotel connected to a shopping centre in Playa del Carmen with free parking
Hotel Lunasol offers its guests a kids' pool, an outdoor pool, and Access to hot tub. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A library, a terrace, and a vending machine are also featured at the business-friendly Hotel Lunasol. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 3-star Playa del Carmen hotel is smoke free.

  • 16 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 2008
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area
  • Water dispenser
Hotel Lunasol offers 16 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies. Beds feature premium bedding. 43-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. In-room massages, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 20 per day)
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: USD 9 for adults and USD 9 for children
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Children's pool
  • Hot tub
  • Library
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lever door handles
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 2 floors
  • Built in 2008
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Lunasol

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 9 for adults and from USD 9 for children
  • Airport shuttle fee: USD 155 per vehicle (return, maximum occupancy 4)
  • Nearby parking fee: USD 20 per day (66 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel LunaSol
Hotel LunaSol Playa del Carmen
LunaSol Playa del Carmen
Hotel LunaSol Riviera Maya/Playa Del Carmen, Mexico
Hotel LunaSol Riviera Maya/Playa Del Carmen
Hotel Lunasol Hotel
Hotel Lunasol Playa del Carmen
Hotel Lunasol Hotel Playa del Carmen

Frequently asked questions

What is the cancellation policy at Hotel Lunasol?

Hotel Lunasol offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Lunasol?

Yep, Hotel Lunasol has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Lunasol?

Yep, Hotel Lunasol is a short 6-minute walk from Playa del Carmen Main Beach. Fun beach activities include snorkelling, waterskiing and windsurfing.

Does Hotel Lunasol have a pool?

Hotel Lunasol has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Hotel Lunasol a romantic place to stay?

1 hot tub, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Lunasol.

Does Hotel Lunasol serve breakfast?

Sure does, full brekkie is available daily from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Lunasol?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hotel Lunasol?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Lunasol?

No, pets and service animals are not allowed.

Hotel Lunasol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 214 out of 356 reviews
Rating 8 - Good. 120 out of 356 reviews
Rating 6 - Okay. 15 out of 356 reviews
Rating 4 - Poor. 3 out of 356 reviews
Rating 2 - Terrible. 4 out of 356 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 1 night in Oct 2025

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel many times. We always enjoy the pool and the ability to use the onsite kitchen.
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Stayed 1 night in Jun 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel provides great value for the cost. It is clean, comfortable, and conveniently located. The staff are friendly and at night the front gate is locked, with a security guard watching it. It is a short walk to Quinta Avenida and to many great restaurants, yet it is far enough away from the clubs that it is quiet at night. My only criticism is that the water temperature is inconsistent (if you can get hot water, it takes a few minutes to come through the taps) and that the listing advertises a “hot tub” but it is not heated - it is just a jacuzzi shaped part of the pool with the same water as the pool. I would give the hotel 5 stars in all areas if the hot water situation was better and if the hot tub was actually hot. I will definitely consider staying here again!
Stayed 8 nights in Jun 2025

10/10 Excellent

Elva

Travelled with family
Liked: Cleanliness, amenities
El hotel esta muy conveniente para ir a ala 5t ave. caminando , el servicio es muy amable,y en cuanto ala limpeza son muy limpios , de ahi el unico comentario constructivo es que se aseguren de que el aire enfrie lo suficiente como para el hospedaje sea mas placentero ya que en la noche antes de dormir se sentia algo humedo., ese fue el unico inconveniente, de ahi para aca todo estuvo bien . gracias por su atencion
Stayed 3 nights in May 2025

10/10 Excellent

Frank Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful attention to detail. Clean white linen and towels. Hot shower. Fresh coffee in am. Super clean!!! Pool area and pavillion with outside shower and bathroom. Full kitchen for use. Front desk staff very friendly speaking english very well. Carlos and Eduardo were outstanding. Always helpful and accomodating. Top of our list having stayed in Playa at 6 different places. Valuse for money is great. Looking forward to returning there
Stayed 9 nights in May 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet area. Staff was fantastic. Coffee is available in the lobby every morning. Fresh water from a water cooler is in the lobby which was a great convenience. There's a turtle pond, and the pool area and outdoor shared kitchen are nice. Kudos to Edouardo at Reception for being so professional and helpful.
Stayed 14 nights in Apr 2025

8/10 Good

Wilson, Richmond Hill

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
neat, great location. A welcome bottle of wine was a nice touch. We only stayed in the hotel for rest at night, so don't know and can't say much about the facility. The taxi front desk arranged for us was not big as promised. Four of us end up squeezed in the back seat, as we were rushing to the airport. Other than that, was a nice stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sebastian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice pool. Close to beach and many restaurants. Parking in front of Hotel available. Friendly staff at reception.
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eduardo and the other staff were all very helpful and pleasant. The pool was clean and idealic settings. We would definetly return.
Stayed 1 night in Mar 2025

8/10 Good

Emmett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

8/10 Good

Roger

Stayed 7 nights in Feb 2025

10/10 Excellent

Carlyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I gotta say this is the best little hotel in Playa Del Carmen. It's a sweet little secret of a spot! It's close to EVERYTHING, the main street (Quinta Avenida), the beach, the bus station, pick up spots for tours, convenience stores, and tons of tasty local food. (Romeos for italian or cheap perfect pizza to go) Basically take a left out the door and walk 5 minutes to beach and one of the best tacos at Tacos El Tio Noy. It's also QUIET!!! LunaSol is like a little oasis of quiet, from the busy main street. The pool area is absolutely lovely and so well kept. The entire hotel is so well maintained and clean. Staff is helpful and kind. Even the most basic room is well set up and spacious enough for our family of 3 to be quiet comfortable. There is great food within a block at 1/2 the price of the main street. Ocho's across the street has coffee and breakfast with a smile for "pennies"!! LunaSol gives you a local feel at a great price without sacrificing anything. My family felt so safe, comfortable and happy there we can't wait to go back. It's a great deal. Water in the lobby was a HUGE help!!! And luggage storage for late departures.
Stayed 7 nights in Feb 2025

8/10 Good

valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay at Hotel Lunasol. The property is well-maintained and clean. Its location is convenient, within walking distance to shops, restaurants, the bus station, and the ferry terminal. It's also far enough from the busy Quinta Avenida, making it relatively quiet at night. On a few occasions, we could hear music from a nearby bar, but it was faint and never disruptive. The staff were friendly and very helpful, assisting with excursion arrangements and answering our questions. We appreciated a few key features of the hotel: the quiet and effective AC (we have been in other hotels where the AC unit was so loud it would wake us up at night), the pleasant courtyard with a pool and waterfall, the fully equipped kitchen, and the cold bottled water available in the lobby 24/7. We found it convenient to refill our own bottles, which was both cost-effective and eco-friendly. They also provided beach towels, which could be exchanged for fresh ones every day—perfect for our beach outings. Overall, Hotel Lunasol provided a comfortable stay, and we would consider returning on a future visit.
Stayed 11 nights in Jan 2025

8/10 Good

Emil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Good central location short walk from beaches, ADO bus station, Cozumel ferry. Helpful staff recommended good tours at decent prices. Clean. Cons: Base from music nearby made it noisy at night, particularly from 10pm-2:30am (changing rooms didn't help). Hot water could be hit/miss at off-peak times (afternoon, late at night).
Stayed 7 nights in Jan 2025

10/10 Excellent

Pawel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very good.
Stayed 3 nights in Jan 2025

10/10 Excellent

Andrzej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

maria

Stayed 2 nights in Dec 2024

10/10 Excellent

Jin

Stayed 3 nights in Dec 2024

10/10 Excellent

Yi

Stayed 4 nights in Dec 2024

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely pool area. Not too busy. A little noisy on weekend at night but not uncomfortably so. Staff very friendly and helpful.
Stayed 2 nights in Nov 2024

8/10 Good

Emmett

Liked: Cleanliness, staff & service
I have stayed at this location. Many times over the years and I yet have to find a room that has anything better than lukewarm water on a bad day. The swimming pool has warmer water than the rooms.
Stayed 8 nights in Oct 2024

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not an extravagant hotel, but a good one. Clean , quiet close to the beach, ferry, shopping. Pool is nice. Parking is available but it’s only 3 spots so is very limited and is on first come first serve base’s. Was a good choice for my family on a budget. I do not recommend using the in room safe. It was not working properly at least the time we stayed. Staff was friendly.
Stayed 7 nights in Oct 2024

8/10 Good

Lukas

Liked: Staff & service, property conditions & facilities
Very helpful and friendly staff!
Stayed 11 nights in Sep 2024