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Hotel Riu Lupita - All Inclusive

Property class: 3.5

Photo gallery for Hotel Riu Lupita - All Inclusive

A swimming pool with lounge chairs and umbrellas, surrounded by palm trees and a building with a red roof.
A spa building with a sign reading "SPA" and "Renovado SPA".
A spacious lobby with a central round table, green seating, and a reception area with a counter.
A hotel entrance with a sign for Riu Hotels & Resorts and a name 'LUPITA'.
An outdoor dining area with a stage for live performances, surrounded by tables and chairs.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Lote Hotelero 1, Manzana 20, Condominios Playacar, Playa del Carmen, QROO, 77710
  • Place, Playacar Golf Club
    ‪6 min walk‬
  • Place, Mayan Ruins of Playacar
    ‪14 min walk‬
  • Place, Playacar Beach
    ‪17 min walk‬

Room options

View all photos for Family Room (U)

A hotel room with bunk beds, a television, a desk with a chair, a bedside table with a lamp, and a large painting on the wall.

Family Room (U)

  • 26 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Double Room (M)

Room

Double Room (M)

8.0 out of 10
Very good
(21 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (E)

Room

Double Room (E)

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (L)

Room

Double Room (L)

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (M)

A hotel room with bunk beds, a television, a desk with a chair, a bedside table with a lamp, and a large painting on the wall.

Family Room (M)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Double Room (B2C-US)

Room

Double Room (B2C-US)

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (B2C-US)

A hotel room with bunk beds, a television, a desk with a chair, a bedside table with a lamp, and a large painting on the wall.

Family Room (B2C-US)

  • 26 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (B2C-CA)

Room

Double Room (B2C-CA)

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (B2C-CA)

A hotel room with bunk beds, a television, a desk with a chair, a bedside table with a lamp, and a large painting on the wall.

Family Room (B2C-CA)

  • 26 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (C)

Room

Double Room (C)

8.8 out of 10
Excellent
(11 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (C)

A hotel room with bunk beds, a television, a desk with a chair, a bedside table with a lamp, and a large painting on the wall.

Family Room (C)

  • 26 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Family Room (L)

A hotel room with bunk beds, a television, a desk with a chair, a bedside table with a lamp, and a large painting on the wall.

Family Room (L)

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (E)

A hotel room with bunk beds, a television, a desk with a chair, a bedside table with a lamp, and a large painting on the wall.

Family Room (E)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room (U)

Room

Double Room (U)

8.0 out of 10
Very good
(49 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

Playa del Carmen

An all-inclusive stay in Playa del Carmen awaits you at Hotel Riu Lupita - All Inclusive. You'll be 2.4 km (1.5 mi) from Quinta Avenida and 2.7 km (1.7 mi) from Playa del Carmen Main Beach. .A day of pampering at Renova Spa can include beachside massages, body scrubs and mani/pedis. The restaurant, Adelita, is open for breakfast, lunch and dinner. Enjoy the 3 outdoor swimming pools, nightclub and free kids' club plus access to kayaking. Other amenities include free Wi-Fi in public areas, a gym and a children's swimming pool. Free buffet breakfast is available daily between 7 AM and 10:30 AM. There's also free self parking, along with the convenience of a free beach shuttle.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Playacar Golf Club - 6 min walk - 0.6 km
  • Mahi Golf Course - 9 min walk - 0.8 km
  • Mayan Ruins of Playacar - 14 min walk - 1.2 km
  • Playacar Beach - 17 min walk - 1.5 km
  • Xaman Ha Aviary - 4 min drive - 2.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 65 min drive

Restaurants

  • ‪Viva Wyndham Maya - ‬7 min drive
  • ‪rosa roja - ‬6 min drive
  • ‪Turquesa - ‬7 min drive
  • ‪Hotel Riu Palace Riviera Maya - ‬6 min drive
  • ‪Occidental Allegro - ‬7 min drive

About this property

Hotel Riu Lupita - All Inclusive

Hotel Riu Lupita - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Lupita - All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a fitness centre, and a children's pool. There are 4 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A nightclub, spa services, and a complimentary children's club are also featured at the family-friendly Hotel Riu Lupita - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen property.

  • 300 guestrooms or units
  • 3 levels
  • 23 buildings
  • 4 dining venues
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Hotel Riu Lupita - All Inclusive offers 300 accommodations with minibars and a safe. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the on-site spa services. Massages are available on the beach and in the spa. Other services include facials, body scrubs and body treatments. The spa is open daily.

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  • Breakfast included
  • All-inclusive
  • Spa
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Property amenities

Restaurants on site

  • Adelita
  • Cozumel
  • Dante
  • Maria Bonita
  • Tequila

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Lupita - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property Registration Number 008-007-003672/2025

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Lupita Riu
Riu Lupita
Riu Lupita All Inclusive
Riu Lupita All Inclusive Playa del Carmen
Riu Lupita Playa del Carmen
Hotel Riu Lupita Riviera Maya/Playa Del Carmen, Mexico
Riu Lupita Mayan Riviera
Riu Lupita Mexico
Riu Lupita Resort
Riu Lupita All Inclusive All-inclusive property Playa del Carmen
Riu Lupita All Inclusive All-inclusive property
Riu Lupita Inclusive inclusiv
Riu Lupita All Inclusive
Riu Lupita Inclusive Inclusive
Hotel Riu Lupita - All Inclusive Playa del Carmen
Hotel Riu Lupita - All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Hotel Riu Lupita - All Inclusive?

Hotel Riu Lupita - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Lupita - All Inclusive?

Yep, Hotel Riu Lupita - All Inclusive has a free self car park.

Are there any beaches close to Hotel Riu Lupita - All Inclusive?

The closest beach to Hotel Riu Lupita - All Inclusive is Playa del Carmen Main Beach (3 km).

Is there a spa on site at Hotel Riu Lupita - All Inclusive?

Yep, Renova Spa is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as beachside massages.

Does Hotel Riu Lupita - All Inclusive have a pool?

Hotel Riu Lupita - All Inclusive has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Hotel Riu Lupita - All Inclusive?

Hotel Riu Lupita - All Inclusive features 3 outdoor pools, a full-service spa and a nightclub.

What makes Hotel Riu Lupita - All Inclusive a romantic place to stay?

Pool-view dining and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hotel Riu Lupita - All Inclusive.

Is Hotel Riu Lupita - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Hotel Riu Lupita - All Inclusive is a hit with families.

Does Hotel Riu Lupita - All Inclusive serve breakfast?

Sure does, complimentary buffet breakfast is served daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Riu Lupita - All Inclusive?

No, Hotel Riu Lupita - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Lupita - All Inclusive?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Riu Lupita - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Lupita - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Hotel Riu Lupita - All Inclusive?

There isn't one on site, but Playacar Golf Club is a short 8-minute walk away.

Hotel Riu Lupita - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 370 out of 882 reviews
Rating 8 - Good. 252 out of 882 reviews
Rating 6 - Okay. 158 out of 882 reviews
Rating 4 - Poor. 39 out of 882 reviews
Rating 2 - Terrible. 63 out of 882 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay there again
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and customer service Great place to stay
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller RIU hotel but all staff was friendly especially Francisco at the front desk! We definitely will be back intimate and quite!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very very friendly staff - very helpful staff to accommodate guest needs. Kid friendly and good.
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness
Slow placed and beach is 15 min shuttle
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone great
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 5 nights in Apr 2026
Verified review

6/10 Okay

Liked: Property conditions & facilities
This hotel resort was economical for a quick getaway trip. Staffing issues. Nothing I can say stood out. All inclusive, I had better and I will leave at that. The beach made my days.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
The hotel environment with the trees and gardens was very nice but the rooms need updating, the beds are not comfortable. AC works but is noisy. A refresh could be very useful in making in better overall.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Perfect place to stay in Playacar! Really recommended
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at the buffet the first two days was bad but they fixed after we complained to supervisor, the shows and animation staff were great in general we had a great time thanks
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience ! Can’t wait to go back.
Stayed 10 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is small, but it has everything you need to have a good time. The entire staff is very attentive and friendly—from the entertainment team to the waiters, bartenders, porters, and the beach shuttle driver. It was a wonderful experience, and I can't wait to return.
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness
Not on the beach a smaller resort than expected
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible experience, staff were amazing and super friendly and accommodating. Buffet was very good but I found it slightly lacked at certain times. Will definitely return
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent. Food was delicious.
Stayed 8 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not on the water, but they have a 10 minute shuttle that takes you to their beach club that has a restaurant, drinks, beach and pool all with lunge chairs. quiet place with plenty of chairs and room without being crowded at both the hotel and beach club. less kids then at other resorts.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing! Thank you very much for your service! See you next year!
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean staff was great
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Amenities
Amazing stay for me and nieces
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for budget friendly.... Staff was good. Entertainment was fun 😁 Breakfast was my favorite meal. The Italian restaurant was decent. Ask for name brand liquor.... Not the cheap stuff. It was a quiet hotel 🏨. Some rooms are really far. If you have a disability tell the front desk immediately.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, friendly staff, good food .
Stayed 5 nights in May 2024
Verified review

10/10 Excellent

Good experiences
Stayed 5 nights in Feb 2026

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