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Blue Diamond Wellness Resort – All Inclusive – Adults Only

Photo gallery for Blue Diamond Wellness Resort – All Inclusive – Adults Only

A resort with a thatched-roof structure, a pool, and a well-maintained garden.
A thatched-roof structure with a pool and lily pads.
A reception area with a thatched roof, wooden flooring, and a reception desk.
A poolside view with palm trees and a clear sky.
A beach view with palm trees and a clear sky.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
The current price is AU$479
includes taxes & fees
7 Oct - 8 Oct

Explore the area

View map
Km. 298.8 Carretera #307, Pto Juarez, Playa del Carmen, QROO, 77710
  • Place, El Camaleón Mayakoba Golf Course
    ‪18 min walk‬
  • Place, Tres Rios Ecopark
    ‪6 min drive‬
  • Place, Playa del Carmen Main Beach
    ‪15 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪43 min drive‬

Room options

View all photos for Beach Front Casita

A modern hotel room with a large bed, a sofa, a desk, and a balcony with a view of the ocean.

Beach Front Casita

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Patio Diamond Suite

A modern house with a swimming pool, a dining area, and a bedroom with a large window.

Patio Diamond Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 105 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cenote Lagoon Deluxe Junior Suite

A serene riverside view with a stone wall, lush greenery, and a modern building with large windows.

Cenote Lagoon Deluxe Junior Suite

8.8 out of 10
Excellent
(19 reviews)
  • Lagoon view
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Palafitos Junior Suite

A waterfront hotel with multiple modern buildings connected by bridges, offering views of the water and greenery.

Palafitos Junior Suite

8.8 out of 10
Excellent
(3 reviews)
  • Lagoon view
  • 67 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Beach Front Presidential Suite - Water Circuit Included

A modern multi-story hotel with a large infinity pool and white outdoor furniture.

Beach Front Presidential Suite - Water Circuit Included

  • Ocean view
  • 355 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for Junior Suite, Patio

A modern hotel room with a large bed, a sofa, a dining area, and a separate living space.

Junior Suite, Patio

8.6 out of 10
Excellent
(27 reviews)
  • River view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Palafitos Junior Suite Rooftop

A modern multi-story waterfront property with balconies, a staircase, and a view of the water.

Palafitos Junior Suite Rooftop

  • Lagoon view
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Blue Diamond Wellness Resort – All Inclusive – Adults Only. You'll be within a 15-minute walk of El Camaleón Mayakoba Golf Course and 3.1 km (1.9 mi) from Tres Rios Ecopark. Highlights at this all-inclusive property include 3 restaurants, 2 bars/lounges and a full-service spa. .A pampering day can include hot stone massages, Swedish massages, aromatherapy and hydrotherapy along with access to the sauna. The restaurant, Aquamarine Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. The property's own poolside bar is a nice place to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and marina. 2260 square feet (210 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a sauna. Cooked-to-order breakfast is available for free. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of an airport shuttle. .Within a 15-minute drive of this 5-property class Riviera Maya property, attractions include Maroma Beach and Quinta Avenida.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • El Camaleón Mayakoba Golf Course - 18 min walk - 1.5 km
  • Tres Rios Ecopark - 6 min drive - 3.9 km
  • Maroma Beach - 12 min drive - 10.2 km
  • Playa del Carmen Main Beach - 15 min drive - 11.3 km
  • Xcaret Eco Theme Park - 27 min drive - 21.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 40 min drive

Restaurants

  • ‪Festival - ‬4 min drive
  • ‪Seafood - ‬5 min drive
  • ‪Beach Bar - ‬5 min drive
  • ‪Black & White - ‬4 min drive
  • ‪steak house - ‬5 min drive

About this property

Blue Diamond Wellness Resort – All Inclusive – Adults Only

Blue Diamond Wellness Resort – All Inclusive – Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Blue Diamond Wellness Resort – All Inclusive – Adults Only such as a marina and an outdoor pool.

Free breakfast is served. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This Art Deco property also offers a health club, a steam room and a garden. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Playa del Carmen property.

  • 128 guestrooms or units
  • 2 levels
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 2260 sq ft of conference space
  • 210 sq. m of conference space
  • Built in 2007
  • Cooked-to-order breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Smoking in designated areas
  • Bar by the pool
Blue Diamond Wellness Resort – All Inclusive – Adults Only offers 128 accommodations with free minibar items and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. 55-inch flat-screen televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 11 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free cooked-to-order breakfast
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ambar Restaurant
  • Aquamarine Restaurant
  • Cafe Brule
  • Ceviche-Tapas Bar

Things to do

  • 18-hole adjacent golf course
  • Beach volleyball
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Sauna
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,260 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • On the waterfront
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • 2 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Ceiling fan
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 23 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

MastercardVisa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.45 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 250 per vehicle (return, maximum occupancy 4)
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Blue Diamond Luxury Boutique Adults Playa del Carmen
Blue Diamond Riviera Maya All Inclusive Resort Playa del Carmen
Blue Diamond Riviera Maya Playa del Carmen
Blue Diamond Riviera Maya All Inclusive Adults Only
Blue Diamond Riviera Maya All Inclusive Resort
Blue Diamond Luxury Boutique All Inclusive Adults Only
Blue Diamond Inclusive Adults
Blue Diamond Inclusive Carmen

Frequently asked questions

What is the cancellation policy at Blue Diamond Wellness Resort – All Inclusive – Adults Only?

Blue Diamond Wellness Resort – All Inclusive – Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Blue Diamond Wellness Resort – All Inclusive – Adults Only?

As of 24 Sept 2026, prices found for a 1-night stay for 2 adults at Blue Diamond Wellness Resort – All Inclusive – Adults Only on 7 Oct 2026 start from AU$479, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Blue Diamond Wellness Resort – All Inclusive – Adults Only?

Yep, Blue Diamond Wellness Resort – All Inclusive – Adults Only has a free self car park and free valet parking.

Are there any beaches close to Blue Diamond Wellness Resort – All Inclusive – Adults Only?

The closest beach to Blue Diamond Wellness Resort – All Inclusive – Adults Only is Maroma Beach (7.8 km).

Is there a spa on site at Blue Diamond Wellness Resort – All Inclusive – Adults Only?

Yep, there is an onsite spa at Blue Diamond Wellness Resort – All Inclusive – Adults Only. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Blue Diamond Wellness Resort – All Inclusive – Adults Only have a pool?

Blue Diamond Wellness Resort – All Inclusive – Adults Only has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Blue Diamond Wellness Resort – All Inclusive – Adults Only?

Blue Diamond Wellness Resort – All Inclusive – Adults Only features a full-service spa, a health club and an outdoor pool. All guestrooms come with premium bedding and free minibar items.

What makes Blue Diamond Wellness Resort – All Inclusive – Adults Only a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Blue Diamond Wellness Resort – All Inclusive – Adults Only.

Is Blue Diamond Wellness Resort – All Inclusive – Adults Only family-friendly?

No, Blue Diamond Wellness Resort – All Inclusive – Adults Only is an adults-only property.

Does Blue Diamond Wellness Resort – All Inclusive – Adults Only serve breakfast?

You bet, complimentary cooked-to-order breakfast is offered at Blue Diamond Wellness Resort – All Inclusive – Adults Only.

Is there a free airport shuttle available at Blue Diamond Wellness Resort – All Inclusive – Adults Only?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Blue Diamond Wellness Resort – All Inclusive – Adults Only?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Blue Diamond Wellness Resort – All Inclusive – Adults Only?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Blue Diamond Wellness Resort – All Inclusive – Adults Only?

Dogs are welcome at Blue Diamond Wellness Resort – All Inclusive – Adults Only, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Is there a golf course on site at Blue Diamond Wellness Resort – All Inclusive – Adults Only?

There is a golf course next to Blue Diamond Wellness Resort – All Inclusive – Adults Only.

Blue Diamond Wellness Resort – All Inclusive – Adults Only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 596 out of 981 reviews
Rating 8 - Good. 184 out of 981 reviews
Rating 6 - Okay. 87 out of 981 reviews
Rating 4 - Poor. 58 out of 981 reviews
Rating 2 - Terrible. 56 out of 981 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility and staff are incredible. Many thanks to Julio, Ruben, Luis Pat, Jenny, Martin, Bernarbe (and so many more) for taking care of us for a week!
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Vladyslav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff relations here are the best I’ve ever had. It’s a very quiet and romantic place with plenty of relaxing options.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Leonard Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all-inclusive resort. The food was absolutely outstanding, the drinks were also great. It was not jampacked with people and felt very private. There was never a wait for meals and there was plenty of loungers and seat seats at the pool.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Georgina Elea Alonzo

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic!! Overall everything was amazing! We travel a lot and this is our absolute favorite place we’ve been!! Will definitely be coming back!!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

RODRIGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole property is immersed in a sea of local vegetation providing a unique landscape. So beautiful
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent, courteous and efficient. Best food of any resort I’ve visited. Loved it!
Fresh sushi
Fresh salads
View from Aguamarina restaurant
Stayed 9 nights in Feb 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and very nice! Staff were super friendly and helpful. Construction next store was a bit noisy by the pool area but nothing the resort can do about that.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has to be one of the most unique experiences we’ve ever had. Amazing staff and extremely accommodating , wonderful food, excellent service. Highly recommend
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Danette

Liked: Cleanliness, staff & service, amenities
Fabian gave us excellent room service. The food was excellent. The beach was not really usable because of all the seagrass. This was our second stay at this property and we will not return again.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Hratch

Liked: Cleanliness, amenities, property conditions & facilities
Great food clean rooms needs a little tlc. Great staff and grounds
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Wonderfully place to stay
Stayed 6 nights in Jun 2025
Verified review

2/10 Terrible

Matthew

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Used to be a top notch hotel and experience, run down and tired now. Seems like they won’t be in business for much longer. It’s a shame.
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Great property, amazing food, decent service.. after that downhill....We reserved the pool level suite, great room with amazing wildlife moving through it. Peaceful and serene! Bed on interior matched a sheet of plywood in comfort. A bike was used on property, when you could find one.. Property has amazing scenery, room service is an upcharge, couldnt find ice... oh well. Would stay here again for the food and scenery in same villa.. not for the service.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with incredible staff!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A magical resort experience unlike any other. It felt like stepping into a serene animal sanctuary. It was pure tranquility from the moment we arrived. Blue Diamond surpassed every expectation, from the outstanding cuisine, to the incredibly friendly staff who made every moment feel extra special. It was truly difficult to say goodbye to such beauty and warm hospitality. We can’t wait to come back. Muchas gracias!! 💙💎
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Valentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best resort for Us!!!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay. Would recommend.
Stayed 5 nights in Sep 2025
Verified review

6/10 Okay

ramon

Disliked: Property conditions & facilities
Air conditioner wasn’t working properly. Staff was partially trained, very confused. Completely lack of management. Breakfast & pool staff very friendly.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort! Amazing food, quiet and relaxing.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Rosa

Liked: Cleanliness, amenities, property conditions & facilities
Really nice resort! Good food, great staff, everything was great !
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay!
Stayed 5 nights in Feb 2025
Verified review

8/10 Good

Myles

Liked: Cleanliness, amenities, property conditions & facilities
The property was amazing and so was the staff
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Deja

Liked: Cleanliness, amenities, property conditions & facilities
This resort is very intimate, peaceful and relaxing. My stay was amazing
Stayed 4 nights in Jun 2025
Verified review

2/10 Terrible

Darren

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
HORRIBLE, VERY DISAPPOINTED with service. I tried to reschedule due to the Mexican cartel regiment that was unexpectedly happening. The hotel staff didn’t even was not of any help or assistance. Even the airlines was able to offer compensation and a refund.
Stayed 3 nights in Feb 2026