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Blue Diamond Luxury Boutique - All Inclusive - Adults Only

5.0 star property
Adults-only beachfront property with outdoor pool

Photo gallery for Blue Diamond Luxury Boutique - All Inclusive - Adults Only

On the beach, white sand, sun-loungers, beach umbrellas
3 restaurants, breakfast, lunch, dinner served; international cuisine
Beach Front Casita | Beach/ocean view
3 restaurants, breakfast, lunch, dinner served; international cuisine
1 bedroom, Egyptian cotton sheets, premium bedding, free minibar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Bar
The current price is AU$435
includes taxes & fees
21 Oct - 22 Oct

Explore the area

View map
Km. 298.8 Carretera #307, Pto Juarez, Playa del Carmen, QROO, 77710
  • El Camaleón Mayakoba Golf Course
    ‪15 min walk‬
  • Tres Rios Ecopark
    ‪6 min drive‬
  • Maroma Beach
    ‪12 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪49 min drive‬

Room options

View all photos for Beach Front Presidential Suite - Water Circuit Included

Beach Front Presidential Suite - Water Circuit Included | Interior

Beach Front Presidential Suite - Water Circuit Included

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Dining table
Free minibar items
HDTV
  • 355 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 6
  • 3 King Beds

View all photos for Beach Front Casita

Beach Front Casita | Living area

Beach Front Casita

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Private pool
Free minibar items
HDTV
Ceiling fan
Separate bedroom
  • 93 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Patio Diamond Suite

Patio Diamond Suite | View from room

Patio Diamond Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished patio
Garden
Soundproofed
Private pool
Free minibar items
HDTV
Ceiling fan
Separate bedroom
  • 105 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cenote Lagoon Deluxe Junior Suite

Cenote Lagoon Deluxe Junior Suite

Cenote Lagoon Deluxe Junior Suite

8.6 out of 10
Excellent
(16 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Free minibar items
HDTV
Ceiling fan
Separate bedroom
Premium bedding
  • 95 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Palafitos Junior Suite Rooftop

Palafitos Junior Suite Rooftop

Palafitos Junior Suite Rooftop

Highlights

Furnished balcony or patio
Soundproofed
Free minibar items
HDTV
Ceiling fan
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
  • 67 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Patio

Junior Suite, Patio

Junior Suite, Patio

8.6 out of 10
Excellent
(23 reviews)

Highlights

Furnished patio
Garden
Soundproofed
Free minibar items
HDTV
Separate bedroom
Egyptian cotton bed sheets
Blackout curtains
  • 60 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Palafitos Junior Suite

View from room

Palafitos Junior Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Free minibar items
HDTV
Ceiling fan
Separate bedroom
Premium bedding
  • 67 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Blue Diamond Luxury Boutique - All Inclusive - Adults Only. You'll be within a 15-minute walk of El Camaleón Mayakoba Golf Course and 3.1 km (1.9 mi) from Tres Rios Ecopark. Highlights at this all-inclusive property include 3 restaurants, 2 bars/lounges and a full-service spa. .A pampering day can include hot stone massages, Swedish massages, aromatherapy and hydrotherapy along with access to the sauna. The restaurant, Aquamarine Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. The property's own poolside bar is a nice place to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and marina. 2260 square feet (210 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a sauna. Cooked-to-order breakfast is available for free. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of an airport shuttle. .Within a 15-minute drive of this 5-property class Riviera Maya property, attractions include Maroma Beach and Quinta Avenida.

What's nearby

  • El Camaleón Mayakoba Golf Course - 15 min walk - 1.3 km
  • Gran Coyote Golf - 4 min drive - 4.7 km
  • Tres Rios Ecopark - 6 min drive - 3.9 km
  • Playa Xcalacoco - 7 min drive - 6.0 km
  • Maroma Beach - 12 min drive - 9.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 40 min drive

Restaurants

  • ‪Festival - ‬4 min drive
  • ‪Black & White - ‬4 min drive
  • ‪Jaal-Ha - ‬5 min drive
  • ‪El Charro - ‬19 min walk
  • ‪Bar Columpios - ‬5 min drive

About this property

Blue Diamond Luxury Boutique - All Inclusive - Adults Only

Adults-only beachfront property with outdoor pool
Blue Diamond Luxury Boutique - All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Blue Diamond Luxury Boutique - All Inclusive - Adults Only such as a marina and an outdoor pool.

Free breakfast is served. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This Art Deco property also offers a health club, a steam room and a garden. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Playa del Carmen property.

  • 128 guestrooms or units
  • 2 levels
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 2260 sq ft of conference space
  • 210 sq. m of conference space
  • Built in 2007
  • Cooked-to-order breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Smoking in designated areas
  • Bar by the pool
Blue Diamond Luxury Boutique - All Inclusive - Adults Only offers 128 accommodations with free minibar items and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. 55-inch flat-screen televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 11 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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  • Breakfast included
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4.2 out of 5, Very good, 2,859 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free cooked-to-order breakfast
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ambar Restaurant
  • Aquamarine Restaurant
  • Cafe Brule
  • Ceviche-Tapas Bar

Things to do

  • 18-hole adjacent golf course
  • Beach volleyball
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Sauna
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,260 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • On the waterfront
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • 2 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Ceiling fan
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 23 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 1.89 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 250 per vehicle (return, maximum occupancy 4)
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash.
    For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Blue Diamond Luxury Boutique Adults Playa del Carmen
Blue Diamond Riviera Maya All Inclusive Resort Playa del Carmen
Blue Diamond Riviera Maya Playa del Carmen
Blue Diamond Riviera Maya All Inclusive Adults Only
Blue Diamond Riviera Maya All Inclusive Resort
Blue Diamond Luxury Boutique All Inclusive Adults Only
Blue Diamond Inclusive Adults
Blue Diamond Inclusive Carmen

Frequently asked questions

What is the cancellation policy at Blue Diamond Luxury Boutique - All Inclusive - Adults Only?

Blue Diamond Luxury Boutique - All Inclusive - Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Blue Diamond Luxury Boutique - All Inclusive - Adults Only?

As of 22 Sept 2025, prices found for a 1-night stay for 2 adults at Blue Diamond Luxury Boutique - All Inclusive - Adults Only on 21 Oct 2025 start from AU$432.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Blue Diamond Luxury Boutique - All Inclusive - Adults Only?

Yep, Blue Diamond Luxury Boutique - All Inclusive - Adults Only has a free self car park and free valet parking.

Are there any beaches close to Blue Diamond Luxury Boutique - All Inclusive - Adults Only?

The closest beach to Blue Diamond Luxury Boutique - All Inclusive - Adults Only is Maroma Beach (7.8 km).

Is there a spa on site at Blue Diamond Luxury Boutique - All Inclusive - Adults Only?

Yep, there is an onsite spa at Blue Diamond Luxury Boutique - All Inclusive - Adults Only. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Blue Diamond Luxury Boutique - All Inclusive - Adults Only have a pool?

Blue Diamond Luxury Boutique - All Inclusive - Adults Only has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Blue Diamond Luxury Boutique - All Inclusive - Adults Only?

Blue Diamond Luxury Boutique - All Inclusive - Adults Only features a full-service spa, a health club and an outdoor pool. All guestrooms come with premium bedding and free minibar items.

What makes Blue Diamond Luxury Boutique - All Inclusive - Adults Only a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Blue Diamond Luxury Boutique - All Inclusive - Adults Only.

Is Blue Diamond Luxury Boutique - All Inclusive - Adults Only family-friendly?

No, Blue Diamond Luxury Boutique - All Inclusive - Adults Only is an adults-only property.

Does Blue Diamond Luxury Boutique - All Inclusive - Adults Only serve breakfast?

You bet, complimentary cooked-to-order breakfast is offered at Blue Diamond Luxury Boutique - All Inclusive - Adults Only.

Is there a free airport shuttle available at Blue Diamond Luxury Boutique - All Inclusive - Adults Only?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Blue Diamond Luxury Boutique - All Inclusive - Adults Only?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Blue Diamond Luxury Boutique - All Inclusive - Adults Only?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Blue Diamond Luxury Boutique - All Inclusive - Adults Only?

Dogs are welcome at Blue Diamond Luxury Boutique - All Inclusive - Adults Only, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Is there a golf course on site at Blue Diamond Luxury Boutique - All Inclusive - Adults Only?

There is a golf course next to Blue Diamond Luxury Boutique - All Inclusive - Adults Only.

Blue Diamond Luxury Boutique - All Inclusive - Adults Only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 547 out of 907 reviews
Rating 8 - Good. 177 out of 907 reviews
Rating 6 - Okay. 78 out of 907 reviews
Rating 4 - Poor. 54 out of 907 reviews
Rating 2 - Terrible. 51 out of 907 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities
Everything staff was really nice from the lobby all the way back to the restaurant.
Stayed 3 nights in Jun 2025

8/10 Good

Nathan

Stayed 3 nights in Apr 2025

10/10 Excellent

Brianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded us to beach front casita. Staff was wonderful and attentive
Stayed 6 nights in Jun 2025

10/10 Excellent

Deja

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This resort is very intimate, peaceful and relaxing. My stay was amazing
Stayed 4 nights in Jun 2025

10/10 Excellent

Paulo

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is beautiful! It’s set in the Jungle! Peaceful and quiet! Food was good, presentation was amazing! Pure white sandy beaches! Lots of room at the main pool and having a poolside bar was wonderful! Mango Margaritas were my favourite! The staff on the whole resort are so friendly! Couple shout outs to Dayana the entertainment director and Jose my butler! I had a wonderful relaxing 80 minute massage at the Spa! Thank you Blue Diamond Resort for a memorable experience!
Stayed 7 nights in Jun 2025

10/10 Excellent

Rosa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really nice resort! Good food, great staff, everything was great !
Stayed 4 nights in Jun 2025

8/10 Good

Myles

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property was amazing and so was the staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It has been our second time at the hotel and each time we feel more comfortable and the experience gets better every day
Stayed 5 nights in May 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My partner and I just wrapped a week long visit of the Blue Diamond Resort. It was perfect! The property is stunning, with loads of natural scenery and wildlife and the staff are truly exceptional. It is not even a stretch to say that we experienced the best service we have ever had while on vacation. Everyone takes great pride in making you feel welcome and comfortable while you are there. Many thanks to everyone we met while at BD—Jose, Carlos I, Jenny, Luis Pat, Eliseo, Diana, Florintino, Edwardo and so many more you are the best!
Stayed 7 nights in May 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort! Amazing food, quiet and relaxing.
Stayed 3 nights in May 2025

10/10 Excellent

Lorie Ann

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The exclusive luxury was incredible. The staff was friendly and attentive. The amenities were excellent. The quiet, natural surroundings were restorative.
Stayed 4 nights in Jun 2025

2/10 Terrible

Charles

Stayed 4 nights in May 2025

2/10 Terrible

Casey, Minneapolis

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
All I can say is that I have no idea how this resort had rated so highly. Not sure where to start. Inedible food, a front desk that claimed they had no stomach medicine, nor did they know where to get any. Seriously? They seemed to be unaware they had a small store on site 10 feet from the front desk and a pharmacy outside their gate about 50 ft away. I’ve traveled to Mexico many many times, as well as most of S America, and my girlfriend is born and raised in MX. So issues with a language barrier. In any event, I could go on but not worth the energy. My first and last stay here. Ever. Personally, I would avoid like the plague.
Stayed 4 nights in May 2025

8/10 Good

Ricardo, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautifully designed and well maintained, with stunning architecture and a serene layout. The trade staff were professional and helpful, and the sommelier was by far the best part of the dining experience—offering thoughtful wine pairings that stood out. Unfortunately, the food itself was very disappointing: the chicken was dry, and the pasta and risotto were consistently overcooked and lacked flavor. The beach was also a letdown—dirty, poorly maintained, and to our shock, there was a chair with what appeared to be blood on it that remained untouched for several days despite staff passing by. It was also difficult to find snacks outside of dining hours, and the lobby offered very limited options. Many staff members seemed overworked and tired, which affected the overall service. While the setting and design were exceptional, serious issues with cleanliness, food quality, and staff support made the stay feel far below expectations.
Stayed 4 nights in May 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying here, Upon check in Janneth took excellent care of me. She upgraded me to a beach front villa. From service to food and ambiance I give this place 10/10. After coming here 2time I realized this has become my second home down here to escape realty for a couple of days and relax here. Thank you team for the great service!
Stayed 3 nights in May 2025

10/10 Excellent

Marina Elisabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leading up to our stay, I was a bit concerned, as I read a lot of reviews from previous guests and they all seemed to disagree quite a bit. Personally, this hotel was exactly right for us. We were looking for a relaxing experience and no party with great food and views. Our room was very close to reception, so we went there to have a snack every morning instead of going for the full breakfast in the beach restaurant. When we wanted to go to the restaurant in the evenings, we either walked, cycled or used Whatsapp to ask for a ride from one of the friendly staff members. I have to admit that a lot of the bikes were in bad condition, but we made it work. We absolutely enjoyed seeing all the animals around the property, e.g. iguanas. The green spaces also made us feel very relaxed and we loved our terrace. We really enjoyed the food in both the restaurants. We felt the portions were a bit small in the more formal restaurant, but everything tasted amazing. While the hotel was super quiet, there is entertainment, e.g. Mayan/ Mexican dancing during the Mexican dinner night. We also took 3 trips that were organised by the hotel in smaller groups, which we really enjoyed. Last but not least, some previous comments were directed towards the manual removal of algae at the beach - there are a lot of waves, so the manual removal seemed like a never ending story. I tend to agree that a machine would make this a lot easier.
Stayed 5 nights in May 2025

8/10 Good

Terrance William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in May 2025

10/10 Excellent

Carrol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet luxury. As a solo female traveler I was so happy to finally find the perfect resort. It is small, quiet and has a lovely understated atmosphere. The staff is the best I’ve encountered in any of the resorts in Mexico. I celebrated my birthday while there and the staff went out of their way to make me feel special and loved. I’ll be returning and telling everyone about my favorite new place. Thanks to all the lovely people I met along the way and made my stay memorable and incredible.
Stayed 5 nights in May 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mexican show was a highlight. Waiter staff forgot dinner orders, waiter service was variable. Water wasn’t replenished in rooms and had to get from 24/7 lobby cafe
Stayed 4 nights in May 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service
Stayed 8 nights in Apr 2025

8/10 Good

Sarah

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms with excellent food and lovely staff. Pool could use better upkeep, loungers and umbrellas.
Stayed 5 nights in Apr 2025

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful and relaxing stay at the blue diamond!! We loved how much nature there was to look at during our morning walks or bikes around the property. It was a quiet and relaxing retreat with my partner- from the included snorkeling, days on the beach, lounging by the pool, swims in the on resort cenote, cocktail class and eating the delicious food! The food was really good, above the normal resort quality. All food was made to order and they were very careful about allergies and any alterations. We really liked how much fresh fish was on the menu!! I would definitely recommend this resort to anyone that wants to eat delicious food and drinks & have a relaxing time!!! We stayed in the lagoon junior suites. The rooms were nice and spacious, with a massive bathroom, bedroom and secluded plunge pool. It looks just like the pictures!! The plunge pool was a good temperature after a hot day. We also like hanging out on our lagoon patio playing cards and looking for animals. Our air conditioning worked and kept our bedroom at about 22C. No issues there. The staff were very friendly from the minute we got there. The front desk was really accommodating! We liked biking in the morning to the lobby to have an espresso and feed the fish. Most of the staff worked for a few years and worked daily. It was nice to get to know all the staff by the end, most notably Gustavo, Jenny, Zara, and Rubin. We can’t recommend the blue diamond enough! We truly had a wonderful time!
Stayed 6 nights in Apr 2025

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing from the first day to the last, highly recommended
Stayed 3 nights in Apr 2025

10/10 Excellent

Nithin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We loved our stay at Blue diamond Hotel, it was serene and quiet without the Hussle and Bustle (Kind of how I pictured my vacation). Staff was very accommodative and kind. Was a bummer as the sea was rough and windy- Snorkeling wasn't allowed as we were not pro swimmers. If I really have to call out something as an area of opportunity to improve on would be to have the rooms AC system looked at. The Junior suite we stayed at (Room # 352) did not have cooling at all, We had to request for technician who came in and inspected the unit and decided to fill AC refrigerant, Once it was refilled, AC working well for that night and then the cooling died off. Considering how hot it gets in Cancun, AC should be as cool as possible for a Hotel of this status quo! Kindly look into this part alone.
Stayed 4 nights in Apr 2025