Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

Photo gallery for Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

On the beach, white sand, free beach cabanas, beach umbrellas
Restaurant
Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds
Suite Ocean Front Adults | View from room
Water park

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
The current price is AU$1,479
includes taxes & fees
9 June - 10 June

Explore the area

View map
Carr. Chetumal - Puerto Juárez Km. 282, Playa del Carmen, QROO, 77710
  • Place, Cenote Santa Cruz
    ‪2 min walk‬
  • Place, Xcaret Eco Theme Park
    ‪19 min walk‬
  • Place, Xplor Theme Park
    ‪3 min drive‬

Room options

Suite, Oceanfront

8.8 out of 10
Excellent
(14 reviews)
  • Ocean view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

Suite River

9.0 out of 10
Wonderful
(122 reviews)
  • River view
  • 53 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite Ocean View

9.0 out of 10
Wonderful
(28 reviews)
  • Ocean view
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

Swim Up Ocean Front

9.4 out of 10
Exceptional
(12 reviews)
  • Ocean view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

Swim Up Garden

9.0 out of 10
Wonderful
(36 reviews)
  • Garden view
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite River Spa

8.8 out of 10
Excellent
(13 reviews)
  • River view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

Suite Garden Spa Adults

9.4 out of 10
Exceptional
(23 reviews)
  • Garden view
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite (Garden)

8.8 out of 10
Excellent
(86 reviews)
  • Garden view
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

Suite River Adults

9.4 out of 10
Exceptional
(30 reviews)
  • River view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite Oceanfront Adults

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

Swim Up Ocean Front Adults

9.8 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • 53 sq m
  • Sleeps 3
  • 2 Queen Beds

Suite Ocean Front Adults

8.4 out of 10
Very good
(8 reviews)
  • Ocean view
  • 53 sq m
  • Sleeps 3
  • 2 Queen Beds

Junior Suite SPA

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only . Within a 30-minute stroll, you'll find Xenses Park and Xcaret Eco Theme Park. Highlights at this all-inclusive property include 10 restaurants, 15 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and detox wraps along with access to the sauna and hot tub. With 12 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site gym and Turkish bath/hammam. 26372 square feet (2450 square metres) of event facilities include a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a steam room and a snack bar/deli. Free buffet breakfast is available daily between 7:00 AM and noon. There's also free valet parking, along with the convenience of a free airport shuttle. .Sights within a 10-minute drive of this 5-property class Playa del Carmen property include Xplor Theme Park and Ferry to Cozumel.

What's nearby

  • Cenote Santa Cruz - 2 min walk - 0.2 km
  • Xenses Park - 18 min walk - 1.5 km
  • Xcaret Eco Theme Park - 19 min walk - 1.6 km
  • Xplor Theme Park - 3 min drive - 1.8 km
  • Río Secreto - 4 min drive - 2.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 55 min drive

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬2 min walk
  • ‪El Xentral - ‬2 min drive
  • ‪The Buffete - ‬8 min walk
  • ‪Arriba Baja - ‬5 min drive
  • ‪Mercado de la Merced - ‬3 min drive

About this property

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. At Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only , you can cool off in one of the 15 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 10 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 12 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a steam room and a fitness centre. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Playa del Carmen property.

  • 900 guestrooms or units
  • 10 dining venues
  • 3 swim-up bars
  • 12 bars or lounges
  • 2 coffee shops
  • 26372 sq ft of conference space
  • 2450 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Cabanas on the beach (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only offers 900 accommodations with indoor private hot tubs and minibars (stocked with some free items). Rooms open to balconies. Each accommodation is individually furnished. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Smart televisions come with premium digital channels. Espresso makers and minibars are provided. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

The on-site spa has 20 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 10 restaurants
  • 12 bars/lounges
  • 2 coffee shops/cafes
  • 3 swim-up bars
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Arenal
  • Chino Poblano
  • Encanta
  • Mercado San Juan
  • Ta Xhido

Things to do

  • 15 outdoor pools
  • Art gallery
  • Designer stores
  • Ecotours
  • Fitness classes
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Outdoor pool (guest access)
  • Paddleboard
  • Shopping centre
  • Snorkelling
  • Steam room
  • Waterslide
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (26,372 square foot of space)

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • On a river
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)

Entertainment

  • Smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 9 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Xcaret Arte All Fun Inclusive

Hotel Xcaret Arte All Inclusive Adults Only

Hotel Xcaret Arte All Fun Inclusive Adults Only

Hotel Xcaret Arte All Parks Tours / All Fun Inclusive

Hotel Xcaret Arte All Parks / All Fun Inclusive Adults Only

Frequently asked questions

What is the cancellation policy at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

As of 19 May 2026, prices found for a 1-night stay for 2 adults at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only on 9 June 2026 start from AU$1,479, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Yep, Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only has a free self car park and free valet parking.

Are there any beaches close to Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

The closest beach to Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only is Playa del Carmen Main Beach (7 km).

Is there a spa on site at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Yep, there is an onsite spa at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only . It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only have a pool?

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only has 15 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only features 15 outdoor pools, a full-service spa and free beach cabanas. All guestrooms come with Hot tubs, memory foam beds and premium bedding.

What makes Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only a romantic place to stay?

A hot tub and couples spa treatments, as well as Hot tubs and rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only .

Is Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only family-friendly?

No, Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only is an adults-only property.

Are there hot tubs in the rooms at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Yep, all rooms come with private hot tubs.

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only serve breakfast?

Yep, free buffet brekkie is available daily between 7:00 AM and noon.

Is there a free airport shuttle available at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Yep, there's a free airport shuttle that runs 24 hours a day at scheduled times.

Is there a bar or restaurant at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Yep, Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only has 10 restaurants.

What time are check-in & check-out at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?

Check-in begins at 3:00 PM. Check-out time is noon.

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1112 out of 1438 reviews
Rating 8 - Good. 154 out of 1438 reviews
Rating 6 - Okay. 76 out of 1438 reviews
Rating 4 - Poor. 46 out of 1438 reviews
Rating 2 - Terrible. 50 out of 1438 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Vanessa

Stayed 4 nights in Feb 2026

10/10 Excellent

Barbara, Abington

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful views, loved the rooftop pool, food was fab, transportation systems worked well!
Kayak rental
Roof top pool
Stayed 5 nights in Feb 2026

10/10 Excellent

Thomas

Stayed 3 nights in Feb 2026

10/10 Excellent

Precious

Stayed 3 nights in Feb 2026

10/10 Excellent

Octavian

Stayed 6 nights in Feb 2026

10/10 Excellent

Emmanuel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were spotless. The staff were all amazing. The food was *chef's kiss*. I will be most definitely returning for a longer stay.
Stayed 3 nights in Feb 2026

10/10 Excellent

david

Stayed 3 nights in Nov 2025

10/10 Excellent

Carol

Stayed 4 nights in Nov 2025

10/10 Excellent

Betsy Shantal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and great resort. Workers there made it the best
Stayed 3 nights in Feb 2026

10/10 Excellent

Oscar

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff was great and friendly! The attention to the cuisine and drinks were 10/10!
Stayed 4 nights in Feb 2026

8/10 Good

Blake W.

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at Xcaret Mexico. The grounds were beautiful and the various park adventures were great.
Stayed 7 nights in Jan 2026

10/10 Excellent

Janessa

Stayed 5 nights in Jan 2026

10/10 Excellent

Piper

Liked: Cleanliness, staff & service, amenities
Room was great and clean. The resort itself was beautiful and we enjoyed exploring the grounds. Staff was very friendly and accommodating. We really enjoyed Eliel at Cayuga.
Stayed 5 nights in Jan 2026

6/10 Okay

yanira Lisset

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was nice we purchase river view didn’t get the room . Our internet was down so our phones tv wasn’t working which means we couldn’t order room service . The other thing also when we arrive they start pushing you for promotions when you just want to relax. Other than that it was a good stay
Stayed 4 nights in Jan 2026

8/10 Good

Melissa

Liked: Cleanliness, amenities
I enjoyed the swim out room, the food was excellent and the pools. I did not enjoy that you can't order food at the poolside, just drinks. I also didn't enjoy the check in/check out process. There wasn't a clear desk to go to. We had someone walk us a very long way to our room and he did not use that time to explain the restaurant locations or activities at the hotel which would have been a great time. We stayed in our small area of the resort because we felt confused. When it was time to check out, we had no idea where to go and were told 3 different places. That should be very clear and easy process, especially when your car is waiting for you to go to the airport.
Stayed 2 nights in Jan 2026

10/10 Excellent

Anchal Kumar

Stayed 3 nights in Dec 2025

2/10 Terrible

Rodrigo

Stayed 3 nights in Jan 2026

10/10 Excellent

Chandi

Stayed 3 nights in Jan 2026

10/10 Excellent

Danny

Stayed 4 nights in Jan 2026

10/10 Excellent

Austin

Stayed 5 nights in Jan 2026

10/10 Excellent

Boe

Liked: Cleanliness, amenities
Resort is amazing! Pools is excellent, Food is excellent. Beach is excellent. Activities are excellent. Room cleanliness and overall resort is pristine. We thoroughly enjoyed the whole expierence. Our one knock would be the butler service is by far the worst we have experienced in our 5-6 Mexican stays
Stayed 4 nights in Jan 2026

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, excellent service and food choices.
Stayed 3 nights in Dec 2025

10/10 Excellent

Magdaleno

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Xcaret Arte exceeded every expectation. The food and drinks were consistently excellent—high quality, well-prepared, and abundant throughout the stay. What truly sets this resort apart, though, is the staff. The hotel team, the transportation crew, and every single staff member at the affiliated Xcaret parks were exceptional: professional, friendly, attentive, and genuinely proud of what they do. Transportation was seamless and well-organized, making it incredibly easy to enjoy the parks without stress. The entire experience felt thoughtful, immersive, and first-class from start to finish. I highly recommend Xcaret Arte and am already looking forward to returning soon.
Stayed 4 nights in Jan 2026

10/10 Excellent

Ruben

Ok
Stayed 6 nights in Jan 2026

10/10 Excellent

Denice

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The whole concept is unique
Stayed 4 nights in Jan 2026