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Ahava Hotel

3.0 star property
Hotel with an outdoor pool, steps from Quinta Avenida

Photo gallery for Ahava Hotel

Front of property
Interior
Classic Double Room, 2 Double Beds
Outdoor pool
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
10 Avenida Nte., Playa del Carmen, QROO, 77720
  • Quinta Avenida
    ‪1 min walk‬
  • Playa del Carmen Main Beach
    ‪3 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪13 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | View from room

Classic Room, 1 Double Bed

Highlights

Air conditioning
Heating
Separate bedroom
Private bathroom
Hairdryer
Minibar
Daily housekeeping
Laptop-compatible safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 2 Double Beds

Classic Double Room, 2 Double Beds

Classic Double Room, 2 Double Beds

Highlights

Air conditioning
Heating
Separate bedroom
Private bathroom
Hairdryer
Minibar
Daily housekeeping
Laptop-compatible safe
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

1 bedroom, minibar, in-room safe, iron/ironing board

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

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About the area

Playa del Carmen

Ahava Hotel places you steps from Quinta Avenida and within a 10-minute stroll of Playa del Carmen Main Beach. Highlights at this hotel include a restaurant, an outdoor swimming pool and a poolside bar. .The family restaurant, LA FAMIGLIA, serves Italian cuisine. For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. .Attractions within a 15-minute walk of this 3-property class Downtown Playa del Carmen hotel include Playacar Beach and Mamitas Beach.

What's nearby

  • Quinta Avenida - 1 min walk - 0.0 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Central Square - 3 min walk - 0.3 km
  • Mamitas Beach - 8 min walk - 0.7 km
  • Playa del Carmen Maritime Terminal - 13 min walk - 1.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • ‪Clandestino - ‬1 min walk
  • ‪La Famiglia - ‬1 min walk
  • ‪El Ranchito By Playa del Carmen - ‬1 min walk
  • ‪La Chancla - ‬1 min walk
  • ‪Restaurante Veracruz - ‬1 min walk

About this property

Ahava Hotel

Hotel with an outdoor pool, steps from Quinta Avenida
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Ahava Hotel.

This 3-star Playa del Carmen hotel is smoke free.

  • 34 guestrooms or units
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Ahava Hotel offers 34 air-conditioned accommodations with minibars and laptop-compatible safes. This Playa del Carmen hotel provides complimentary wireless Internet access. Bathrooms include a shower and hairdryers. Housekeeping is provided on a daily basis.

Languages

English, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 5 per day)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • LA FAMIGLIA

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ahava Hotel

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 5 per day (787 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Ahava Hotel Hotel
Ahava Hotel by GuruHotel
Ahava Hotel Playa del Carmen
Ahava Hotel Hotel Playa del Carmen

Frequently asked questions

What is the cancellation policy at Ahava Hotel?

Ahava Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Ahava Hotel?

Yep, Ahava Hotel is a short 6-minute walk from Playa del Carmen Main Beach.

Does Ahava Hotel have a pool?

Ahava Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Is there a free airport shuttle available at Ahava Hotel?

No, Ahava Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Ahava Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Ahava Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Ahava Hotel?

No, pets and service animals are not allowed.

Ahava Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 128 out of 283 reviews
Rating 8 - Good. 70 out of 283 reviews
Rating 6 - Okay. 48 out of 283 reviews
Rating 4 - Poor. 21 out of 283 reviews
Rating 2 - Terrible. 16 out of 283 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Abhijitsinh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally amazing stay, great for the price. We were literally in the heart of playa del. We took walk in night and it was surrounded by the best restaurants and night clubs, it is a very well secured street with police and national guards all over. Loved the staff. Very welcoming. It is exceptional place for this low price. It is certainly unrated place. We stayed for 2 days, parking is not on site but literally couple of blocks, if you not find spot in that covered building parking, I would advice to just wait until someone takes out their car. In 2 days, we were just fine with parking. On the day of checkout, I noticed my car tire were flat. So I told my wife to stay at the hotel desk with luggage, the guy at reception whose name is VLADIMIR DIAZ asked me if I had spare tire and he could help me. He came with me and changed the tire for me in the parking, we got back in 20 mins and I was so much relived. Otherwise it could have been costed me 400 pesos or more and 2 hours at least. I asked him, what do I owe him and he said nothing I still gave him some. Such a gentlemen. So I asked his name and wrote on paper. It was blessing that he came for help. Above and beyond. Loved the stay
Stayed 2 nights in Feb 2025

6/10 Okay

Robert

They have a water issue. Great location just very small little unit it's okay for the price.
Stayed 1 night in Feb 2025

8/10 Good

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are a light sleeper this is not the hotel for you! Ear plugs are provided for a reason! We personally weren't bothered too much. Beds are very comfortable. We will definitely stay again!
Stayed 3 nights in Jan 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities
If you’re a budget traveler looking for cheap accommodations in the heart of Playa del Carmen, this is a good place to stay: Pros: location, price, spacious rooms, nice courtyard, friendly staff Cons: shower has no water pressure and doesn’t get hot (this is the biggest complaint I have with the room, the water is literally a trickle at times and will even completely stop after a few min), refrigerator doesn’t get cold (shout out to the employee Angel who let me use a cooler to ice down my cerveza), they charge extra 98 pesos at check in, and I’m not sure why (gringo tax maybe?), it can get loud as you are close to 5th street, music will play all night (not a negative on the hotel, just fyi if that’s something that bothers you), no beach towels in room (they rent them for 100 pesos). For the price (roughly $35/night) it’s well worth it.
Stayed 3 nights in Feb 2025

10/10 Excellent

Annisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute furniture, safe area and clean
Stayed 4 nights in Feb 2025

10/10 Excellent

Aracelis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive and helpful, the hotel was closed to the strip in which was very convenient, I would definitely come back to this hotel.
Stayed 4 nights in Feb 2025

6/10 Okay

Pamela

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
This property is a 2 star standard. Very loud club music at night, if your a light sleeper this is not a good match. We asked for hand towels but could not get any due to shortage.The staff was great and the place is clean.The pictures are not whar they seem.
Stayed 5 nights in Feb 2025

4/10 Poor

NUBIA ABRIL De la mora

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
SĂĄbanas y toallas sucias, percudidas y rotas. El cuarto huele a humedad. No se puede dormir por la mĂşsica que se oye de los bares
Stayed 2 nights in Feb 2025

10/10 Excellent

Yolanda

Stayed 1 night in Jan 2025

4/10 Poor

Marcela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be asking for a refund

It was a terrible experience. The pictures are so misleading As soon as we get inside the room we realized... there is no closet. But that was okay. We had to leave the clothes in the backpack Second hour, there was a roach at the door ... Maybe not the hotel fault since the weather is humid Things started getting scary when we saw a huge mold stain over to the shower We called the manager and he was surprised at "how big the mold was now" so ...it was a known issue. They painted the shower ceiling the next day On the third day water was cut off. There was no water on the sink, toilet or shower. We cut our losses and left one day early. We love Playa and we were trying to save money by staying on this hole...but you get what you pay for
Stayed 4 nights in Jan 2025

6/10 Okay

Cindy

Travelled with family
Liked: Staff & service
El staff es amable, el lugar estĂĄ cĂŠntrico. Es buena opciĂłn para estar fuera realizando tus actividades y tener un lugar para descansar. No lo recomiendo para quienes buscan hotel 4 estrellas ya que es un hotel que solo cuenta con lo bĂĄsico.
Stayed 3 nights in Jan 2025

2/10 Terrible

Paige

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Unfortunately, I can't recommend this property. I think that the owners and staff do what they can to make the place nice, but the rooms are dark with poor construction such as gaps under the doors, around the frames, and lifting tile. I briefly was trapped in my room due to the door latch not properly retracting. However, the biggest issue really was the sound. The hotel is less than a block from Coco Bongo which plays really loud music until 3 AM, there was a recycling truck picking up glass bottles at around 2AM, and even noise from people in the street or courtyard are easily heard as there's no barriers to sound. I hardly slept and really can't imagine anyone without good earplugs would be able to sleep here, either.
Stayed 1 night in Dec 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Giulio

Liked: Cleanliness, staff & service, property conditions & facilities
Location, everything is is in near proximity. Ample room. Friendly staff. Near shopping and the beach...
Stayed 1 night in Dec 2024

8/10 Good

Norma

Liked: Cleanliness, property conditions & facilities
The TV never worked 😭 I asked the front desk never came to help me 😔
Stayed 1 night in Dec 2024

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
It is very noisy every night. No phone to call front desk. Was on 3rd floor no elevator. However light bulb went out and and was fixed promptly. Guys at front desk are super nice!
Stayed 5 nights in Dec 2024

2/10 Terrible

Marisela

Disliked: Cleanliness, staff & service, property conditions & facilities
I got the hotel earlier then 3:00pm I asked if I can check in early, I was told NO. So I waited till 2:55pm to go and check in and the lady said”I was told to check you in till 3:00pm” witch i replied It’s 5 min till 3pm to check-in while I fill out the paperwork so I can go to my room, so she look at the clock to make sure of time, then she called the manager to come and check me in… This hotel is not worth the money paid, it’s very rundown and VERY NOISY DAY AND NIGHT, at 12:30am the trash was being pick up the truck was so noisy… I’m sorry for the guest that stay there not KNOWING what to expect… NOT EVEN WORTH 1STAR RATING!
Stayed 1 night in Dec 2024

4/10 Poor

STUART

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Upon arrival the only light in the room didn’t work, had to steal a bulb from elsewhere. Only one receptacle in bedroom (one in bath). Could see the tree in the courtyard with the door close which wasn’t a big deal unless the music or birds or dog outside is loud. Water was scalding hot or cold, no middle ground. Have to ask for our water to be turned on twice. I’ll pay little more next time but excellent location!
Stayed 4 nights in Nov 2024

10/10 Excellent

Alla

Stayed 3 nights in Oct 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cuarto limpio y aire frĂ­o , buena ubicaciĂłn
Stayed 6 nights in Nov 2024

10/10 Excellent

ARACELI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very basic
Stayed 1 night in Nov 2024

6/10 Okay

Andrea

Travelled with partner
Disliked: Amenities, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and close to la quinta avenida, you can hear just a little of the music but is not too loud, also they clean very nice and the rooms are pretty nice and clean
Stayed 7 nights in Sep 2024

6/10 Okay

Yaritza

👍
Stayed 2 nights in Aug 2024

10/10 Excellent

Elda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet only during the day discoteca all around playa it’s really aloud all hotels has same issue In general the hotel it’s very clean just need a extra blanket for bed
Stayed 1 night in Aug 2024