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Ocean Maya Royale - Adults Only - All Inclusive

5.0 star property

Photo gallery for Ocean Maya Royale - Adults Only - All Inclusive

A beachside cabana with a view of the ocean, a wooden deck, and a table set with a hat, towels, and glasses.
Aerial view
A couple holding hands on a wooden deck with a view of the ocean.
A beach with four canopy beds aligned in a row, each with a wooden frame and beige bedding, under a palm tree.
A resort with a large swimming pool, sun loungers, and a beach area with umbrellas.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
The current price is AU$323
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710
  • Place, El Camaleón Mayakoba Golf Course
    ‪5 min drive‬
  • Place, Tres Rios Ecopark
    ‪7 min drive‬
  • Place, Gran Coyote Golf
    ‪10 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪44 min drive‬

Room options

View all photos for Privilege Junior Suite Nature View

A modern hotel room with a large bed, a nightstand, a desk, a chair, and a view of the garden through the glass door.

Privilege Junior Suite Nature View

8.8 out of 10
Excellent
(11 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Privilege Romance Suite with Jacuzzi

A hotel room with a bed, desk, chair, TV, and a window with a view of a building and palm tree.

Privilege Romance Suite with Jacuzzi

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Privilege Junior Suite with Jacuzzi

A modern hotel room with a white sofa, a small round table with a bottle and glasses, a bed with a headboard, and a decorative wall piece.

Privilege Junior Suite with Jacuzzi

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Privilege Honeymoon Maya Deluxe

A hotel room with a bed, a desk, a chair, a television, a window with blinds, a painting on the wall, and a door with frosted glass.

Privilege Honeymoon Maya Deluxe

9.0 out of 10
Wonderful
(8 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Nature View

A hotel room with a large bed, a desk, a TV, and a view of the outdoors.

Junior Suite Nature View

9.2 out of 10
Wonderful
(147 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Maya Superior Deluxe Sea View

A hotel room with a large bed, a desk, a TV, and a view of the ocean.

Maya Superior Deluxe Sea View

8.6 out of 10
Excellent
(9 reviews)
  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Privilege Junior Suite Ocean View

A balcony with two wicker chairs, a small round table, and a view of the beach and ocean.

Privilege Junior Suite Ocean View

  • Sea view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Ocean Maya Royale - Adults Only - All Inclusive . You'll be 2.7 km (1.7 mi) from El Camaleón Mayakoba Golf Course and 4.5 km (2.8 mi) from Playa Xcalacoco. Highlights at this all-inclusive property include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Despacio Spa Centre can include Swedish massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The buffet restaurant, La Hacienda, serves international cuisine and is open for breakfast, lunch and dinner. With 4 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Enjoy the gym, outdoor tennis court, sauna and pool loungers. 2013 square feet (187 square metres) of event facilities include a meeting room and conference space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free buffet breakfast is offered between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of car rentals on site. .Attractions within a 15-minute drive of this 5-property class Riviera Maya property include Quinta Avenida and Maroma Beach.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • El Camaleón Mayakoba Golf Course - 5 min drive - 3.6 km
  • Tres Rios Ecopark - 7 min drive - 3.5 km
  • Playa Paraiso Golf Course - 10 min drive - 12.3 km
  • Gran Coyote Golf - 10 min drive - 7.4 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 10 min drive - 12.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 43 min drive

Restaurants

  • ‪Seafood - ‬8 min drive
  • ‪Beach Bar - ‬8 min drive
  • ‪Black & White - ‬7 min drive
  • ‪Sport Bar 24/7 - ‬7 min drive
  • ‪Jaal-Ha - ‬8 min drive

About this property

Ocean Maya Royale - Adults Only - All Inclusive

Ocean Maya Royale - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Ocean Maya Royale - Adults Only - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

Event space at this property measures 2013 square feet (187 square metres) and includes conference space. A fitness centre, spa services, and a terrace are also featured at the luxury Ocean Maya Royale - Adults Only - All Inclusive . Self parking is free.

This 5-star Playa del Carmen property is smoke free.

  • 320 guestrooms or units
  • 2 levels
  • 32 buildings
  • 5 dining venues
  • 4 bars or lounges
  • 2013 sq ft of conference space
  • 187 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
Ocean Maya Royale - Adults Only - All Inclusive offers 320 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies. 32-inch LCD televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa. Other services include sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Moon
  • El Charro
  • La Dolce Vita
  • La Hacienda
  • Yookoso

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Volleyball

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,013 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • Lift

More

  • 2 floors
  • 32 buildings
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ocean Maya Royale - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa and Mastercard. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A

Frequently asked questions

What is the cancellation policy at Ocean Maya Royale - Adults Only - All Inclusive ?

Ocean Maya Royale - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ocean Maya Royale - Adults Only - All Inclusive ?

As of 8 Aug 2026, prices found for a 1-night stay for 2 adults at Ocean Maya Royale - Adults Only - All Inclusive on 1 Sept 2026 start from AU$323, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ocean Maya Royale - Adults Only - All Inclusive ?

Yep, Ocean Maya Royale - Adults Only - All Inclusive has a free self car park.

Are there any beaches close to Ocean Maya Royale - Adults Only - All Inclusive ?

The closest beach to Ocean Maya Royale - Adults Only - All Inclusive is Maroma Beach (6.8 km).

Is there a spa on site at Ocean Maya Royale - Adults Only - All Inclusive ?

Yep, Despacio Spa Centre is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Ocean Maya Royale - Adults Only - All Inclusive have a pool?

Yep, and guests love it! Ocean Maya Royale - Adults Only - All Inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Ocean Maya Royale - Adults Only - All Inclusive ?

Ocean Maya Royale - Adults Only - All Inclusive features 2 outdoor pools, a full-service spa and 5 restaurants.

What makes Ocean Maya Royale - Adults Only - All Inclusive a romantic place to stay?

Ocean-view dining, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Ocean Maya Royale - Adults Only - All Inclusive .

Is Ocean Maya Royale - Adults Only - All Inclusive family-friendly?

No, Ocean Maya Royale - Adults Only - All Inclusive is an adults-only property.

Does Ocean Maya Royale - Adults Only - All Inclusive serve breakfast?

Yeah, free buffet breakfast is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Ocean Maya Royale - Adults Only - All Inclusive ?

No, Ocean Maya Royale - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Ocean Maya Royale - Adults Only - All Inclusive ?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Ocean Maya Royale - Adults Only - All Inclusive ?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Ocean Maya Royale - Adults Only - All Inclusive ?

No, pets and service animals are not allowed.

Ocean Maya Royale - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1763 out of 2826 reviews
Rating 8 - Good. 624 out of 2826 reviews
Rating 6 - Okay. 257 out of 2826 reviews
Rating 4 - Poor. 89 out of 2826 reviews
Rating 2 - Terrible. 93 out of 2826 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jacob Arie Laurens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and staff was very friendly, food was great as well.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Eija Tuulikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing about this place is top notch!!
Stayed 9 nights in Apr 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent vacay!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is really good. Great rooms, great food, beautiful beaches. The check in staff were not friendly and welcoming, but after that a great stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Penny Lynn

Liked: Cleanliness
Excellent resort. Highly recommend!
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Brianna Quinn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort. Well maintained with kind staff. Multiple bar options and pools. Really enjoyed our stay!!!
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Wendy Adele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay. The staff was excellent! Also, enjoyed all the food and daily activities! I would definitely stay there again.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Matthew A

Liked: Cleanliness, staff & service
Great stay! We will definitely return to this resort.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Lacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We lived our stay at ocean maya royal! The resort was the perfect size , they had so many activities and the food was great. The staff were super friendly and accommodating. Especially Viri who went above and beyond to make sure our stay was great!
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was always clean. Food excellent. Very nice resort. Will definitely return!
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Very clean resort, great staff and the food was very good!
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Food was great, grounds were great and staff was great! Fantastic resort.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience overall!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Sijun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great resort! no complaints at all. staff were helpful and fun. would definitely go back
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Paul Angelo

Wonderful resort all the food was excellent and delicious can't say enough about the
Stayed 14 nights in Jan 2026
Verified review

10/10 Excellent

Eugene

Liked: Cleanliness, amenities, property conditions & facilities
Great stay as always.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
The resort was beautiful and the staff was wonderful.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Tora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time on this resort, loved it as a gathering place for the family. The food was really good, great variety, fresh and lots of options for our vegetarian family members.
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Good food.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Mak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was better than we could have imagined, 10/10 would come again in a heartbeat!!
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food and vety good staff. Friendly.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at Ocean Maya! The rooms were amazing and we were treated so well the entire week. Staff were exceptional! Specifically, Gustavo was the highlight of our trip. His energy each day was fantastic and he always took the time to make sure we were having fun. Susie, Victor, and Margarita were also so enthusiastic!
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good and vey clean. The food was amazing we tried buffet. Drinks were 10 of 10. Staff very friendly especially Viridiana she did a great job on entertainment.
Stayed 1 night in May 2026
Verified review

8/10 Good

Doreen

Liked: Cleanliness, amenities, property conditions & facilities
Staff great.and food good
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Bina Jayesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t get any better.
Stayed 5 nights in Apr 2026