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Ocean Maya Royale - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with 2 outdoor pools

Photo gallery for Ocean Maya Royale - Adults Only - All Inclusive

Sun deck
View from property
Lobby sitting area
Poolside bar
Indoor wedding

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Room service
The current price is AU$438
includes taxes & fees
22 Dec - 23 Dec

Explore the area

View map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710
  • Place, El Camaleón Mayakoba Golf Course
    ‪6 min drive‬
  • Place, Gran Coyote Golf
    ‪8 min drive‬
  • Place, Tres Rios Ecopark
    ‪9 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪85 min drive‬

Room options

View all photos for Privilege Junior Suite Adults Only

Privilege Junior Suite Adults Only | Garden view

Privilege Junior Suite Adults Only

8.8 out of 10
Excellent
(8 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Romance Suite

Privilege Romance Suite

Privilege Romance Suite

Highlights

Furnished balcony
Air conditioning
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite

8.6 out of 10
Excellent
(4 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Honeymoon Maya Deluxe

Privilege Honeymoon Maya Deluxe | View from room

Privilege Honeymoon Maya Deluxe

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Maya Superior Deluxe

Minibar, in-room safe, desk, blackout curtains

Maya Superior Deluxe

9.2 out of 10
Wonderful
(120 reviews)

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Coffee/tea maker
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Maya Superior Deluxe Sea View

Maya Superior Deluxe Sea View

Maya Superior Deluxe Sea View

8.4 out of 10
Very good
(7 reviews)

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Coffee/tea maker
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Ocean Maya Royale - Adults Only - All Inclusive . You'll be 2.7 km (1.7 mi) from El Camaleón Mayakoba Golf Course and 4.5 km (2.8 mi) from Playa Xcalacoco. Highlights at this all-inclusive property include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Despacio Spa Centre can include Swedish massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The buffet restaurant, La Hacienda, serves international cuisine and is open for breakfast, lunch and dinner. With 4 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach and enjoy the on-site gym, outdoor tennis court and sauna. 2013 square feet (187 square metres) of event facilities include a meeting room and conference space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also free self parking, along with the convenience of car rentals on site. .Attractions within a 15-minute drive of this 5-property class Riviera Maya property include Maroma Beach and Tres Rios Ecopark.

What's nearby

  • El Camaleón Mayakoba Golf Course - 6 min drive - 2.9 km
  • Gran Coyote Golf - 8 min drive - 6.4 km
  • Tres Rios Ecopark - 9 min drive - 3.5 km
  • 28 de Julio Square - 11 min drive - 8.8 km
  • Playa Xcalacoco - 12 min drive - 7.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 43 min drive

Restaurants

  • ‪Festival - ‬7 min drive
  • ‪Black & White - ‬7 min drive
  • ‪El Charro - ‬2 min walk
  • ‪Jaal-Ha - ‬8 min drive
  • ‪La Hacienda - ‬3 min walk

About this property

Ocean Maya Royale - Adults Only - All Inclusive

Adults-only beachfront property with 2 outdoor pools
Ocean Maya Royale - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Ocean Maya Royale - Adults Only - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi.

Event space at this property measures 2013 square feet (187 square metres) and includes conference space. A fitness centre, spa services, and a terrace are also featured at the luxury Ocean Maya Royale - Adults Only - All Inclusive . Self parking is free.

This 5-star Playa del Carmen property is smoke free.

  • 320 guestrooms or units
  • 2 levels
  • 32 buildings
  • 5 dining venues
  • 4 bars or lounges
  • 2013 sq ft of conference space
  • 187 sq. m of conference space
  • Deli
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
Ocean Maya Royale - Adults Only - All Inclusive offers 320 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies. 32-inch LCD televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa. Other services include sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Moon
  • El Charro
  • La Dolce Vita
  • La Hacienda
  • Yookoso

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Volleyball

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,013 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • Lift

More

  • 2 floors
  • 32 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ocean Maya Royale - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa and Mastercard. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A

Frequently asked questions

What is the cancellation policy at Ocean Maya Royale - Adults Only - All Inclusive ?

Ocean Maya Royale - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ocean Maya Royale - Adults Only - All Inclusive ?

As of 16 Dec 2025, prices found for a 1-night stay for 2 adults at Ocean Maya Royale - Adults Only - All Inclusive on 22 Dec 2025 start from AU$437.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ocean Maya Royale - Adults Only - All Inclusive ?

Yep, Ocean Maya Royale - Adults Only - All Inclusive has a free self car park.

Are there any beaches close to Ocean Maya Royale - Adults Only - All Inclusive ?

The closest beach to Ocean Maya Royale - Adults Only - All Inclusive is Maroma Beach (6.8 km).

Is there a spa on site at Ocean Maya Royale - Adults Only - All Inclusive ?

Yep, Despacio Spa Centre is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Ocean Maya Royale - Adults Only - All Inclusive have a pool?

Yep, and guests love it! Ocean Maya Royale - Adults Only - All Inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Ocean Maya Royale - Adults Only - All Inclusive ?

Ocean Maya Royale - Adults Only - All Inclusive features 2 outdoor pools, a full-service spa and 5 restaurants.

What makes Ocean Maya Royale - Adults Only - All Inclusive a romantic place to stay?

Ocean-view dining, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Ocean Maya Royale - Adults Only - All Inclusive .

Is Ocean Maya Royale - Adults Only - All Inclusive family-friendly?

No, Ocean Maya Royale - Adults Only - All Inclusive is an adults-only property.

Is there a free airport shuttle available at Ocean Maya Royale - Adults Only - All Inclusive ?

No, Ocean Maya Royale - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Ocean Maya Royale - Adults Only - All Inclusive ?

Yep, you can grab a meal at Ocean Maya Royale - Adults Only - All Inclusive 's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Ocean Maya Royale - Adults Only - All Inclusive ?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Ocean Maya Royale - Adults Only - All Inclusive ?

No, pets and service animals are not allowed.

Reviews

Ocean Maya Royale - Adults Only - All Inclusive Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1679 out of 2739 reviews
Rating 8 - Good. 625 out of 2739 reviews
Rating 6 - Okay. 254 out of 2739 reviews
Rating 4 - Poor. 90 out of 2739 reviews
Rating 2 - Terrible. 91 out of 2739 reviews

Reviews

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2025

10/10 Excellent

TAMER

Liked: Cleanliness, amenities
Good people
Stayed 14 nights in Sep 2025

8/10 Good

Marisela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were very outgoing and friendly.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sevlija

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came here with a few of my friends for my 30th birthday! The staff was AMAZING from check-in to day to day activities at the pool or just getting to know them! I felt so included in things and by the end of the trip I was so sad to go! The place is beautiful and peaceful with bits of fun!! I will definitely be coming back here! I also met some of the most amazing people who were so friendly and welcoming to my group. Couldn’t recommend this place more.
Stayed 4 nights in Sep 2025

10/10 Excellent

Monae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

2/10 Terrible

Sergey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad experience, did't stay at the hotel even one night. We were promised a full refund by manager if we left before 6pm. A week later still no refund and hotel manager not responding to Expedia.
Stayed 7 nights in Sep 2025

10/10 Excellent

Kristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best vacation i’ve ever had
Stayed 7 nights in Sep 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful relaxing stay. Great staff
Stayed 4 nights in Jul 2025

8/10 Good

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, food service was very good, staff were nice!! Overall it was a good experience!
Stayed 4 nights in Sep 2025

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atmosphere was great staff was awesome 👌
Stayed 3 nights in Sep 2025

8/10 Good

Khara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff couldn't be nicer or more accomodating. They were always working on the property and keeping it maintained while we were there. I saw people painting, powerwashing the grounds, mopping, etc... The wild animals on the property was one of the highlights. The only drawback was the food...the Blue Moon restaurant was fantastic but, the buffet was lacking.
Stayed 4 nights in Sep 2025

10/10 Excellent

jose miguel Sanchez, San Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful atmosphere, the bartenders roberto and miguel at the swim up bar were awesome. The waiter rusel was great too. They took really good care of us.
Stayed 6 nights in Aug 2025

10/10 Excellent

Eva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien atendido y muchas actividades
Stayed 4 nights in Aug 2025

10/10 Excellent

Tanya

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were fantastic, staff was absolutely amazing, property was beautiful and well maintained, food was incredible at every restaurant, many dining options, entertainment staff were top notch, cant say enough good things and we will DEFINITELY be back!!!
Stayed 7 nights in Sep 2025

10/10 Excellent

Karla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to 5 adult only resorts in the pasr year and a half. This is my favorite. There is nothing i would change. Food was Amazing A ton of daily activities. The drinks were yummy. Our room was spacious and the size of the resort was perfect as well. The entertainment team, Susu, Kendal, Victor, Juan , Alex i cant say enough. This whole place is a vibe. I 100% will be coming back.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 6 nights in Sep 2025

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 4 nights in Sep 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good resort
Stayed 6 nights in Sep 2025

6/10 Okay

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
food and show so so
Stayed 4 nights in Jul 2025

10/10 Excellent

David

Stayed 6 nights in Aug 2025

10/10 Excellent

Nareg

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel but can improve staff/customer relations
Stayed 9 nights in Aug 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Oleg

Travelled with partner
Liked: Staff & service
The resort itself is beautiful, but it was extremely hot during my visit and I found the lobby uncomfortable, as there weren’t enough fans or air conditioning to cool the space. Another downside was the ocean area — there were a lot of weeds, and it didn’t seem like the hotel had equipment to clear them, which unfortunately caused a very unpleasant smell. On the positive side, the food was excellent, especially the bakery section with fresh pastries and bread. Housekeeping was also great — my room was cleaned daily and always felt fresh. There were quite a lot of coatis around the property; they could be noisy and sometimes fought with each other, but they were harmless to people and even a bit cute to watch. In summary, while I appreciated the food and the cleanliness of the resort, the lack of cooling in common areas and the condition of the beach were significant drawbacks to my stay.
Stayed 7 nights in Aug 2025

8/10 Good

Elisa Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo muy bueno
Stayed 6 nights in Sep 2025

10/10 Excellent

Richard William, Norfolk County

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing in every restaurant, amazing variety. Entertainment staff are amazing. Thank you to Kendal, su su Victor and Alejandro, kept us busy and made us all feel special.
Stayed 9 nights in Sep 2025