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Ocean Maya Royale - Adults Only - All Inclusive

5.0 star property
Adults-only property with 5 restaurants and 2 outdoor pools

Photo gallery for Ocean Maya Royale - Adults Only - All Inclusive

Outdoor wedding area
5 restaurants, breakfast, lunch, dinner served; international cuisine
Privilege Romance Suite | Living area
2 outdoor pools, pool umbrellas
Indoor wedding

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
The current price is AU$499
includes taxes & fees
5 Nov - 6 Nov

Explore the area

View map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710
  • Place, El Camaleón Mayakoba Golf Course
    ‪5 min drive‬
  • Place, Tres Rios Ecopark
    ‪8 min drive‬
  • Place, Maroma Beach
    ‪16 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪55 min drive‬

Room options

View all photos for Privilege Junior Suite Adults Only

Privilege Junior Suite Adults Only | Garden view

Privilege Junior Suite Adults Only

8.8 out of 10
Excellent
(6 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Separate bedroom
Premium bedding
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Romance Suite

Privilege Romance Suite

Privilege Romance Suite

Highlights

Furnished balcony
Air conditioning
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Hairdryer
Bathrobes
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite

8.6 out of 10
Excellent
(4 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Premium bedding
Separate bedroom
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Honeymoon Maya Deluxe

Privilege Honeymoon Maya Deluxe | View from room

Privilege Honeymoon Maya Deluxe

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Premium bedding
Separate bedroom
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Maya Superior Deluxe

1 bedroom, minibar, in-room safe, desk

Maya Superior Deluxe

9.2 out of 10
Wonderful
(114 reviews)

Highlights

Furnished balcony
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Maya Superior Deluxe Sea View

Maya Superior Deluxe Sea View

Maya Superior Deluxe Sea View

8.4 out of 10
Very good
(7 reviews)

Highlights

Furnished balcony
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Ocean Maya Royale - Adults Only - All Inclusive . You'll be 2.7 km (1.7 mi) from El Camaleón Mayakoba Golf Course and 4.5 km (2.8 mi) from Playa Xcalacoco. Highlights at this all-inclusive property include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Despacio Spa Centre can include Swedish massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The buffet restaurant, La Hacienda, serves international cuisine and is open for breakfast, lunch and dinner. With 4 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach and enjoy the on-site gym, outdoor tennis court and sauna. 2013 square feet (187 square metres) of event facilities include a meeting room and conference space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also free self parking, along with the convenience of car rentals on site. .Attractions within a 15-minute drive of this 5-property class Riviera Maya property include Maroma Beach and Tres Rios Ecopark.

What's nearby

  • El Camaleón Mayakoba Golf Course - 5 min drive - 3.6 km
  • Gran Coyote Golf - 7 min drive - 6.4 km
  • Tres Rios Ecopark - 7 min drive - 3.5 km
  • Playa Xcalacoco - 10 min drive - 7.7 km
  • Maroma Beach - 13 min drive - 9.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 43 min drive

Restaurants

  • ‪Festival - ‬7 min drive
  • ‪Black & White - ‬7 min drive
  • ‪El Charro - ‬2 min walk
  • ‪Jaal-Ha - ‬8 min drive
  • ‪La Hacienda - ‬3 min walk

About this property

Ocean Maya Royale - Adults Only - All Inclusive

Adults-only property with 5 restaurants and 2 outdoor pools
Ocean Maya Royale - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Ocean Maya Royale - Adults Only - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi.

Event space at this property measures 2013 square feet (187 square metres) and includes conference space. A fitness centre, spa services, and a terrace are also featured at the luxury Ocean Maya Royale - Adults Only - All Inclusive . Self parking is free.

This 5-star Playa del Carmen property is smoke free.

  • 320 guestrooms or units
  • 2 levels
  • 32 buildings
  • 5 dining venues
  • 4 bars or lounges
  • 2013 sq ft of conference space
  • 187 sq. m of conference space
  • Deli
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
Ocean Maya Royale - Adults Only - All Inclusive offers 320 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies. 32-inch LCD televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa. Other services include sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Moon
  • El Charro
  • La Dolce Vita
  • La Hacienda
  • Yookoso

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Volleyball

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,013 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • Lift

More

  • 2 floors
  • 32 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ocean Maya Royale - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa and Mastercard. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A

Frequently asked questions

What is the cancellation policy at Ocean Maya Royale - Adults Only - All Inclusive ?

Ocean Maya Royale - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ocean Maya Royale - Adults Only - All Inclusive ?

As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Ocean Maya Royale - Adults Only - All Inclusive on 5 Nov 2025 start from AU$499.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ocean Maya Royale - Adults Only - All Inclusive ?

Yep, Ocean Maya Royale - Adults Only - All Inclusive has a free self car park.

Are there any beaches close to Ocean Maya Royale - Adults Only - All Inclusive ?

The closest beach to Ocean Maya Royale - Adults Only - All Inclusive is Maroma Beach (6.8 km).

Is there a spa on site at Ocean Maya Royale - Adults Only - All Inclusive ?

Yep, Despacio Spa Centre is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Ocean Maya Royale - Adults Only - All Inclusive have a pool?

Yep, and guests love it! Ocean Maya Royale - Adults Only - All Inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Ocean Maya Royale - Adults Only - All Inclusive ?

Ocean Maya Royale - Adults Only - All Inclusive features 2 outdoor pools, a full-service spa and 5 restaurants.

What makes Ocean Maya Royale - Adults Only - All Inclusive a romantic place to stay?

Ocean-view dining, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Ocean Maya Royale - Adults Only - All Inclusive .

Is Ocean Maya Royale - Adults Only - All Inclusive family-friendly?

No, Ocean Maya Royale - Adults Only - All Inclusive is an adults-only property.

Is there a free airport shuttle available at Ocean Maya Royale - Adults Only - All Inclusive ?

No, Ocean Maya Royale - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Ocean Maya Royale - Adults Only - All Inclusive ?

Yep, you can grab a meal at Ocean Maya Royale - Adults Only - All Inclusive 's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Ocean Maya Royale - Adults Only - All Inclusive ?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Ocean Maya Royale - Adults Only - All Inclusive ?

No, pets and service animals are not allowed.

Ocean Maya Royale - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1625 out of 2650 reviews
Rating 8 - Good. 606 out of 2650 reviews
Rating 6 - Okay. 244 out of 2650 reviews
Rating 4 - Poor. 86 out of 2650 reviews
Rating 2 - Terrible. 89 out of 2650 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maryuri

Liked: Cleanliness, staff & service, property conditions & facilities
We were there last week, we had a lot of fun. The place was excellent and the staff really nice and friendly.
Stayed 3 nights in Jul 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 5 nights in Jul 2025

6/10 Okay

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Limited seats around the pool area.
Stayed 5 nights in Jul 2025

10/10 Excellent

Ernesto

Liked: Cleanliness
Stayed 7 nights in Jun 2025

10/10 Excellent

Dhiraj Sewadass

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Worth the money
Stayed 5 nights in Jul 2025

10/10 Excellent

Maria E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Jul 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay, food was delicious at El Charro and the buffet, the hibachi experience was nice, the rest of the restaurants were very decent. The staff was amazing, we really enjoyed Viri, she was very personable and friendly. She gave a coffee making class and pool entertainment. Kendall the main entertainer for many of the nights sang and danced his heart out, really amazing job. The beds were very comfortable, room service was good but limited options, i wish there were more snacks. Our tv was only in spanish but it didnt bother us much and i''m sure they would accomodate. Sound-proofing in the rooms is not great.
Stayed 7 nights in Jul 2025

8/10 Good

Aziz Rahman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was perfect for a four day getaway! The staff make this resort worthwhile everyone was so nice! The food options were surprisingly very good for a all inclusive resort
Stayed 5 nights in Jul 2025

8/10 Good

Federico Agrabante

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were a lot of seaweeds in ocean when we went to visit so we just spent a lot of time in the pool
Stayed 4 nights in Jul 2025

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved all the amenities and the staff was amazing.
Stayed 4 nights in Jul 2025

10/10 Excellent

Tricia Sue

Travelled with partner
Liked: Amenities, property conditions & facilities
The food was fantastic...all of staff was friendly and attentive. We loved the lit up areas walking at night. Pool bar closing at 5 was a negative. Bedding and room all amazing. Super quiet well maintained resort. Beautiful.
Stayed 4 nights in Jul 2025

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the service, food and amenities. Everyone was so kind and helpful. Would definitely visit again!
Stayed 7 nights in Jul 2025

6/10 Okay

Sara atef

Travelled with partner
Menu options was very limited and repetitive… room was nice
Stayed 4 nights in Jul 2025

10/10 Excellent

Rosalyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Jul 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and I had a wonderful time! The staff were all very friendly and helpful! Thank you very much for your hospitality!
Stayed 5 nights in Jul 2025

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good bed ok
Stayed 6 nights in Jul 2025

8/10 Good

Aeron

Stayed 5 nights in Jul 2025

10/10 Excellent

Shaun

Stayed 3 nights in May 2025

10/10 Excellent

misty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was clean, the staff was phenomenal and the entertainment group was excellent.
Stayed 4 nights in Jul 2025

10/10 Excellent

marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Adel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este hotel me encantó todo, muy limpio, el trato excelente, pero quiero destacar que en el lobby no hay aire acondicionado, pero si no lo van a poner por favor recomiendo que pongan entonces unos ventiladores de techo grandes , porque el calor es insoportable, yo haciendo el checking cuando llegue y empapada en sudor, otra cosa es que en el restaurante japonés, el calor también insoportable ya que el aire está roto y en una parte no hay aire , el chef y el mesero empapados en sudor junto con los clientes, deben poner ojo a estas sugerencias, por lo demás, me encantó, muchas gracias
Stayed 5 nights in Jul 2025

8/10 Good

Andrei Corneliu, Montreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really love experience guy Kendell and the pool bartenders especially Jony. The property has so many cute animals and compared to next door the seaweed cleaners were amazing. Very nice interior.
Stayed 7 nights in Jul 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly and helpful. Easy to navigate resort! Rooms were nice and spacious.
Stayed 5 nights in Jul 2025

6/10 Okay

Tammy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property is beautiful and the size of the resort is excellent. However, the food was lacking in flavor and the service was lacking. This could be because we usually stay as Privilege guests but tried it without this time. There is a definite difference in service and amenities that you receive.
Stayed 5 nights in Jul 2025