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Ocean Maya Royale - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with 2 outdoor pools

Photo gallery for Ocean Maya Royale - Adults Only - All Inclusive

Sun deck
Indoor wedding
Lobby sitting area
View from property
Poolside bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$619
includes taxes & fees
10 Feb - 11 Feb

Explore the area

View map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710
  • Place, El Camaleón Mayakoba Golf Course
    ‪6 min drive‬
  • Place, Gran Coyote Golf
    ‪8 min drive‬
  • Place, Tres Rios Ecopark
    ‪9 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪38 min drive‬

Room options

View all photos for Privilege Junior Suite Adults Only

Privilege Junior Suite Adults Only | Garden view

Privilege Junior Suite Adults Only

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Pillow-top bed
Premium bedding
  • Garden view
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Romance Suite

Privilege Romance Suite

Privilege Romance Suite

Highlights

Furnished balcony
Air conditioning
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite

8.6 out of 10
Excellent
(4 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • Garden view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Honeymoon Maya Deluxe

Privilege Honeymoon Maya Deluxe | View from room

Privilege Honeymoon Maya Deluxe

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • Garden view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Maya Superior Deluxe

Minibar, in-room safe, desk, blackout curtains

Maya Superior Deluxe

9.2 out of 10
Wonderful
(127 reviews)

Highlights

Furnished balcony
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Hairdryer
Private bathroom
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Maya Superior Deluxe Sea View

Maya Superior Deluxe Sea View

Maya Superior Deluxe Sea View

8.4 out of 10
Very good
(7 reviews)

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout curtains
Eco-friendly toiletries
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
  • Ocean view
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Ocean Maya Royale - Adults Only - All Inclusive . You'll be 2.7 km (1.7 mi) from El Camaleón Mayakoba Golf Course and 4.5 km (2.8 mi) from Playa Xcalacoco. Highlights at this all-inclusive property include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Despacio Spa Centre can include Swedish massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The buffet restaurant, La Hacienda, serves international cuisine and is open for breakfast, lunch and dinner. With 4 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach and enjoy the on-site gym, outdoor tennis court and sauna. 2013 square feet (187 square metres) of event facilities include a meeting room and conference space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also free self parking, along with the convenience of car rentals on site. .Attractions within a 15-minute drive of this 5-property class Riviera Maya property include Maroma Beach and Tres Rios Ecopark.

What's nearby

  • El Camaleón Mayakoba Golf Course - 6 min drive - 2.9 km
  • Gran Coyote Golf - 8 min drive - 6.4 km
  • Tres Rios Ecopark - 9 min drive - 3.5 km
  • 28 de Julio Square - 11 min drive - 8.8 km
  • Playa Xcalacoco - 12 min drive - 7.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 43 min drive

Restaurants

  • ‪Festival - ‬7 min drive
  • ‪Black & White - ‬7 min drive
  • ‪Jaal-Ha - ‬8 min drive
  • ‪El Charro - ‬2 min walk
  • ‪Seafood - ‬8 min drive

About this property

Ocean Maya Royale - Adults Only - All Inclusive

Adults-only beachfront property with 2 outdoor pools
Ocean Maya Royale - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Ocean Maya Royale - Adults Only - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi.

Event space at this property measures 2013 square feet (187 square metres) and includes conference space. A fitness centre, spa services, and a terrace are also featured at the luxury Ocean Maya Royale - Adults Only - All Inclusive . Self parking is free.

This 5-star Playa del Carmen property is smoke free.

  • 320 guestrooms or units
  • 2 levels
  • 32 buildings
  • 5 dining venues
  • 4 bars or lounges
  • 2013 sq ft of conference space
  • 187 sq. m of conference space
  • Deli
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
Ocean Maya Royale - Adults Only - All Inclusive offers 320 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies. 32-inch LCD televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa. Other services include sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Moon
  • El Charro
  • La Dolce Vita
  • La Hacienda
  • Yookoso

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Volleyball

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,013 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • Lift

More

  • 2 floors
  • 32 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ocean Maya Royale - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa and Mastercard. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A

Frequently asked questions

What is the cancellation policy at Ocean Maya Royale - Adults Only - All Inclusive ?

Ocean Maya Royale - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ocean Maya Royale - Adults Only - All Inclusive ?

As of 7 Feb 2026, prices found for a 1-night stay for 2 adults at Ocean Maya Royale - Adults Only - All Inclusive on 10 Feb 2026 start from AU$619.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ocean Maya Royale - Adults Only - All Inclusive ?

Yep, Ocean Maya Royale - Adults Only - All Inclusive has a free self car park.

Are there any beaches close to Ocean Maya Royale - Adults Only - All Inclusive ?

The closest beach to Ocean Maya Royale - Adults Only - All Inclusive is Maroma Beach (6.8 km).

Is there a spa on site at Ocean Maya Royale - Adults Only - All Inclusive ?

Yep, Despacio Spa Centre is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Ocean Maya Royale - Adults Only - All Inclusive have a pool?

Yep, and guests love it! Ocean Maya Royale - Adults Only - All Inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Ocean Maya Royale - Adults Only - All Inclusive ?

Ocean Maya Royale - Adults Only - All Inclusive features 2 outdoor pools, a full-service spa and 5 restaurants.

What makes Ocean Maya Royale - Adults Only - All Inclusive a romantic place to stay?

Ocean-view dining, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Ocean Maya Royale - Adults Only - All Inclusive .

Is Ocean Maya Royale - Adults Only - All Inclusive family-friendly?

No, Ocean Maya Royale - Adults Only - All Inclusive is an adults-only property.

Is there a free airport shuttle available at Ocean Maya Royale - Adults Only - All Inclusive ?

No, Ocean Maya Royale - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Ocean Maya Royale - Adults Only - All Inclusive ?

Yep, you can grab a meal at Ocean Maya Royale - Adults Only - All Inclusive 's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Ocean Maya Royale - Adults Only - All Inclusive ?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Ocean Maya Royale - Adults Only - All Inclusive ?

No, pets and service animals are not allowed.

Ocean Maya Royale - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1711 out of 2776 reviews
Rating 8 - Good. 627 out of 2776 reviews
Rating 6 - Okay. 259 out of 2776 reviews
Rating 4 - Poor. 88 out of 2776 reviews
Rating 2 - Terrible. 91 out of 2776 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Kathryn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff were wonderful! Sometimes the buffet was okay, but breakfast was amazing every single morning. Lots of wildlife running around. Downside: If you are looking for more of a party and activity resort I suggest booking closer to Cancun. Snorkeling we never got our pictures back despite asking 3 times about purchasing them. Otherwise it was a great stay
Stayed 5 nights in Nov 2025

10/10 Excellent

Anabel

Stayed 2 nights in Nov 2025

10/10 Excellent

Malia J

Liked: Cleanliness, amenities, property conditions & facilities
We had so much fun
Stayed 5 nights in Oct 2025

10/10 Excellent

Martin Jan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was our second time visiting. Great resort with excellent staff. We enjoyed our time.
Stayed 6 nights in Aug 2025

10/10 Excellent

Madelyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room. Beach was beautiful, service was great. The beds are clean and comfy. The pool and other amenities are well kept.lots of shows and activities to keep u busy. Lots of loungers and places to sit, especially if you do the privilege upgrade. All the food was amazing. The desserts could use work but I can’t complain because everything else was so good. Lots of variety. Staff are so unbelievably friendly & be prepared to tip, not because you have to but because you’ll want to. Overall so happy we chose to have our honeymoon here and will 100% be back again.
Stayed 7 nights in Oct 2025

10/10 Excellent

Kaden

Stayed 7 nights in Oct 2025

10/10 Excellent

Natalis

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, relaxing environment, and overall the stay couldn’t have been any better!
Stayed 3 nights in Oct 2025

8/10 Good

Amber

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean rooms, and great views!
Stayed 4 nights in Oct 2025

8/10 Good

Stephen

Stayed 4 nights in Oct 2025

4/10 Poor

James

Disliked: Amenities
No room is OK but the smell inside the room was not the best and the breakfast was not good
Stayed 7 nights in Jul 2025

10/10 Excellent

Brandon

Liked: Cleanliness, amenities, property conditions & facilities
What can I say? The resort was beautiful. I was lucky to see rain only one day. The beach was quiet and relaxing with regular service, especially by Jesus manning the Privilege beach and making sure the cups never went empty. Rooms were serviced multiple times a day and restocked. The food was great and I enjoyed the multiple options available. Bar staff were always fast and made the best drinks (Diego & Jorge). At the end of the day any resort is only going to be as good as their staff. The heart and soul of this resort is clearly Kenddell and his experiences team. The programs were phenomenal and differentiate this resort in ways that others don’t. There’s enough variety to do whatever you want and to never be bored. The energy, positivity and kindness Kenddell brings is unparalleled, I’ll definitely be back if only for that.
Stayed 8 nights in Oct 2025

8/10 Good

Sorin

Stayed 9 nights in Oct 2025

6/10 Okay

Mindi

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff, other than the entertainment staff, was not very friendly
Stayed 5 nights in Oct 2025

10/10 Excellent

Ian

Stayed 5 nights in Oct 2025

2/10 Terrible

Kane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I did a tour for from the recommended staff member from a outside company they had on site. This company lied about one of the stores having authentic jewelry/silver. When I questioned them Max the man I spoke to highly praised them and said everything was real. Same at the store that they took us to in Puerto Morelos. DO NOT WASTE YOUR MONEY.
Stayed 5 nights in Oct 2025

6/10 Okay

Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was subpar at the buffet. I did not like the ceviche or aguachiles options which I was excited for. The restaurant food was delicious. Pool chairs around the pool do get busy. Activities newer the pool were very fun
Stayed 4 nights in Oct 2025

6/10 Okay

denis

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Overall, the stay was a bit disapointing. There is a beach with fine sand and a beautiful sea - but there are constructions on that beach, plus access is on the side of the hotel, not in front of it. The room had an issue with leaking water in the bathroom. It took 2 days to get it fixed properly. The documentation provided at checkin was lacking. Food at the Blue Moon was good; less so at the buffet. We were promised a free wine bottle at checkin, we had to ask for it four time before getting it. On the bright side, the room was clean and the staff friendly.
Stayed 4 nights in Oct 2025

10/10 Excellent

Christopher, Steinbach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check-in to check-out, the staff worked to ensure we and all the other guests had an enjoyable vacation. From the “Hola”s to the bartenders, from the sports bar cheering to the restaurant food option, everything was 5-stars. Thanks again to Margarita for the fantastic snorkeling and Cenotes tour. We’ll be back!!
Stayed 7 nights in Oct 2025

10/10 Excellent

Mladen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2025

8/10 Good

Yash

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great resort. Guest Experience team is amazing.
Stayed 5 nights in Oct 2025

10/10 Excellent

Shawna

Stayed 6 nights in Oct 2025

4/10 Poor

Alexis Rielle

Stayed 3 nights in Oct 2025

10/10 Excellent

Charles

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place, quite anf the food was okay. Dont eat at the hibachi grill it was horrible. I give a 8 out of 10
Stayed 4 nights in Oct 2025

4/10 Poor

Hector

A lot of things went wrong, I got a spa and was charged $135 dollars for it and then the we had ni
Stayed 10 nights in Oct 2025

8/10 Good

Donald W

Stayed 9 nights in Oct 2025