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Ocean Maya Royale All Inclusive Adults Only

4.5 star property
Adults-only beachfront property

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Photo gallery for Ocean Maya Royale All Inclusive Adults Only

2 outdoor pools, pool umbrellas
Aerial view
Privilege Junior Suite Adults Only | Garden view
4 bars/lounges
Outdoor wedding area
Reviews
8.6

Excellent

Popular amenities

  • Spa
  • Pool
  • LaundryLaundryLaundry
  • All-inclusive
  • Restaurant
  • BarBarBar

Explore the area

Map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710
  • Popular LocationEl Camaleón Mayakoba Golf Course6 min drive
  • Popular LocationTres Rios Ecopark8 min drive
  • Popular LocationMaroma Beach16 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)43 min drive

Room options

View all photos for Privilege Junior Suite Adults Only

Privilege Junior Suite Adults Only | Garden view

Privilege Junior Suite Adults Only

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Sofa bed - single
Premium bedding
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room Sea View

Beach/ocean view

Deluxe Room Sea View

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
Minibar
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Room

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
Minibar
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Maya Superior Deluxe Sea View

Beach/ocean view

Maya Superior Deluxe Sea View

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
Minibar
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Maya Superior Deluxe

Minibar, in-room safe, desk, blackout curtains

Maya Superior Deluxe

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Hairdryer
Minibar
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Privilege Honeymoon Maya Deluxe

Privilege Honeymoon Maya Deluxe | View from room

Privilege Honeymoon Maya Deluxe

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • 38 sq m
  • Sleeps 2

View all photos for Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • 38 sq m
  • Sleeps 2

Similar properties

Exterior detail
Wyndham Alltra Playa del Carmen Adults Only All Inclusive
Pool
All-inclusive
Spa
Free WiFi
4.3 out of 5, Excellent, (2417)
The price is AU$437
for 1 night
includes taxes & fees
30 May - 31 May
Wyndham Alltra Playa del Carmen Adults Only All Inclusive

About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at Ocean Maya Royale All Inclusive Adults Only. You'll be 2.7 km (1.7 mi) from El Camaleón Mayakoba Golf Course and 4.5 km (2.8 mi) from Playa Xcalacoco. Highlights at this all-inclusive property include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Despacio Spa Centre can include Swedish massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The buffet restaurant, La Hacienda, serves international cuisine and is open for breakfast, lunch and dinner. With 4 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach and enjoy the on-site gym, outdoor tennis court and sauna. 2013 square feet (187 square metres) of event facilities include a meeting room and conference space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also free self parking, along with the convenience of car rentals on site. .Attractions within a 15-minute drive of this 4.5-property class Riviera Maya property include Maroma Beach and Tres Rios Ecopark.

What's nearby

  • El Camaleón Mayakoba Golf Course - 6 min drive
  • Gran Coyote Golf - 7 min drive
  • Tres Rios Ecopark - 8 min drive
  • Maroma Beach - 16 min drive
  • Playa Xcalacoco - 18 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 43 min drive

Restaurants

  • Jaal-Ha - 11 min walk
  • El Charro - 1 min walk
  • Black & White - 3 min walk
  • Bar Columpios - 1 min drive
  • Beach Bar - 9 min walk

About this property

Ocean Maya Royale All Inclusive Adults Only

Adults-only beachfront property
Ocean Maya Royale All Inclusive Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Ocean Maya Royale All Inclusive Adults Only offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi.

Event space at this property measures 2013 square feet (187 square metres) and includes conference space. A fitness centre, spa services, and a terrace are also featured at the luxury Ocean Maya Royale All Inclusive Adults Only. Self parking is free.

This 4.5-star Playa del Carmen property is smoke free.

  • 320 guestrooms or units
  • 2 levels
  • 32 buildings
  • 5 dining venues
  • 4 bars or lounges
  • 2013 sq ft of conference space
  • 187 sq. m of conference space
  • Deli
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
Ocean Maya Royale All Inclusive Adults Only offers 320 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies. LCD televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa. Other services include sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Moon
  • El Charro
  • La Dolce Vita
  • La Hacienda
  • Yookoso

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Gym
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Spa tub
  • Volleyball

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,013 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Japanese garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • Lift

More

  • 2 floors
  • 32 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ocean Maya Royale All Inclusive Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa and Mastercard. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A

Frequently asked questions

What is the cancellation policy at Ocean Maya Royale All Inclusive Adults Only?

Ocean Maya Royale All Inclusive Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ocean Maya Royale All Inclusive Adults Only?

As of 16 May 2024, prices found for a 1-night stay for 2 adults at Ocean Maya Royale All Inclusive Adults Only on 2 June 2024 start from AU$374.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ocean Maya Royale All Inclusive Adults Only?

Yep, Ocean Maya Royale All Inclusive Adults Only has a free self car park.

Are there any beaches close to Ocean Maya Royale All Inclusive Adults Only?

The closest beach to Ocean Maya Royale All Inclusive Adults Only is Maroma Beach (6.8 km).

Is there a spa on site at Ocean Maya Royale All Inclusive Adults Only?

Yep, Despacio Spa Centre is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.

Does Ocean Maya Royale All Inclusive Adults Only have a pool?

Yep, and guests recommend it! Ocean Maya Royale All Inclusive Adults Only has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Ocean Maya Royale All Inclusive Adults Only?

Ocean Maya Royale All Inclusive Adults Only features 2 outdoor pools, a full-service spa and 5 restaurants.

What makes Ocean Maya Royale All Inclusive Adults Only a romantic place to stay?

Ocean-view dining, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Ocean Maya Royale All Inclusive Adults Only.

Is Ocean Maya Royale All Inclusive Adults Only family-friendly?

No, Ocean Maya Royale All Inclusive Adults Only is an adults-only property.

Is there a free airport shuttle available at Ocean Maya Royale All Inclusive Adults Only?

No, Ocean Maya Royale All Inclusive Adults Only does not offer an airport shuttle service.

Is there a bar or restaurant at Ocean Maya Royale All Inclusive Adults Only?

Yep, you can grab a meal at Ocean Maya Royale All Inclusive Adults Only's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Ocean Maya Royale All Inclusive Adults Only?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Ocean Maya Royale All Inclusive Adults Only?

No, pets and service animals are not allowed.

Ocean Maya Royale All Inclusive Adults Only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 558 out of 1010 reviews" "
Rating 8 - Good. 258 out of 1010 reviews" "
Rating 6 - Okay. 97 out of 1010 reviews" "
Rating 4 - Poor. 54 out of 1010 reviews" "
Rating 2 - Terrible. 43 out of 1010 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Julie Anne

Travelled with partner
Liked: Staff & service
Arrived at the resort late and was shown to a room that smelled of mild and urine. After having to go back up to the front lobby, we were eventually moved to another room. Not a great first impression. Then following 2 days of an enjoyable vacation, got food poisoning and was violently ill. Spent the rest of our stay in the room and eventually lounging in the shade too terrified to eat any food. Incredibly disappointing stay
Stayed 6 nights in Feb 2024

8/10 Good

Myris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the entertainment group! They are full of energy and very friendly and funny!!!
Stayed 7 nights in Feb 2024

10/10 Excellent

Raylene, Riske Creek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing, staff was very friendly. Overall a wonderful experience we will be back. Only thing was our room did not have snacks after the first day and the hotel store was a bit pricey for snacks.
Stayed 6 nights in Feb 2024

10/10 Excellent

anthony richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience was amazing, couldn't ask for more, very good customer service, the staff was amazing and helpful definitely i will go back, thank you.
Stayed 3 nights in Feb 2024

10/10 Excellent

Helene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing!! Will return again. Well taken care of property. Italian restaurant was great. Loved everything about this resort. Adult Only sure is the way to go!!
Stayed 7 nights in Feb 2024

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 5 nights in Feb 2024

6/10 Okay

Paola

Liked: Cleanliness, staff & service
Nice service but my room smelled humid and the floor was all stained. The water would come out of the shower while showering Again, nicest people and service. Food was ok, but the hotel is old and outdated
Stayed 3 nights in Feb 2024

10/10 Excellent

laura K

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean maya was wonderful! For such a decent price we had some of the best food we’ve had on a resort. It’s a smaller resort, but the staff was absolutely amazing so there were plenty of activities. Drinks were good, pool and beach were great. Will be coming back!
Stayed 7 nights in Jan 2024

6/10 Okay

Anna Kristine

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The air did not work well and so the humidity was high in our room. Clothes felt damp the entire stay.
Stayed 5 nights in Feb 2024